QA Testing Manual - intern

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

• 4-8 years of experience in Functional testing with good foundation in technical expertise
• Experience in the Capital Markets domain is MUST
• Exposure to API testing tools like SoapUI and Postman
• Well versed with SQL
• Hands on experience in debugging issues using Unix commands
• Basic understanding of XML and JSON structures
• Knowledge of FitNesse is good to have
• Should be early joinee.

The test Engineer will assess software quality through manual and automated testing. He/She will be responsible for finding and reporting bugs and glitches. Ultimately, he/she will ensure that our products, applications, and systems work correctly when implemented.

Duties And Responsibilities

• Review and analyze system specifications
• Collaborate to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• To complete testing in line with agreed timeframes and by following the documented business processes using the appropriate test management and automation tools.
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Skills / Attributes Required

• Strong domain experience
• Proven 3+ years experience as a QA tester
• Experience in QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software
• Excellent communication (verbal & written) skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organisational skills
• Proven ability to work under pressure

Skills:- Manual testing, Automation, Agile/Scrum, and TMS

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

Here is what we are looking for:

- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.

- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

Tools and Technologies:

• Should have strong knowledge and hands-on with SQL, Java, and Selenium
• Good/Fair knowledge of angular framework and Protractor with JavaScript/TypeScript
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of J-meter, Soap UI is a plus

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)