QA Testing Manual - intern

Job Description – Senior QA Engineer (Banking & Financial Applications)Position

Job Title: Senior QA Engineer

Experience: 3+ Years

Employment Type: Full-Time

Department: Quality Assurance

Role Overview

We are seeking a highly skilled and proactive Senior QA Lead to take ownership of quality assurance across our banking and financial applications. The ideal candidate will be responsible for planning, managing, and executing end-to-end testing activities while leading a team of QA engineers.

This role requires a strong blend of technical expertise, leadership, client communication, and quality governance. The candidate will be expected to interact directly with customers and stakeholders, manage testing initiatives across multiple platforms, drive quality improvements, and lead the organization's transition from predominantly manual testing to scalable automation testing practices.

The successful candidate must possess excellent communication skills, strong analytical thinking, and the ability to confidently represent the QA function in both internal and client-facing discussions.

Key ResponsibilitiesQuality Assurance Leadership

• Own and manage the complete Software Testing Life Cycle (STLC).
• Define QA strategy, testing methodologies, standards, and best practices.
• Establish quality benchmarks and release readiness criteria.
• Ensure delivery of high-quality software across all products and releases.
• Drive continuous improvement initiatives within the QA function.
• Monitor product quality metrics and provide regular reporting to management.

Manual Testing & Quality Management

• Design, review, and execute detailed test plans, test scenarios, and test cases.
• Perform functional, regression, integration, system, exploratory, smoke, and user acceptance testing.
• Validate complex business workflows within banking and financial systems.
• Identify, document, track, and verify defects through closure.
• Ensure adequate test coverage across all business-critical features.
• Perform root cause analysis for production issues and quality incidents.

Test Automation Leadership

• Drive the organization's automation testing strategy.
• Identify manual testing areas suitable for automation.
• Build and maintain automation roadmaps and implementation plans.
• Work closely with engineering teams to improve automated test coverage.
• Establish automation frameworks, standards, and coding practices.
• Continuously improve automation efficiency and execution reliability.
• Measure and report automation coverage and effectiveness.

Team Leadership & Management

• Lead and mentor a team of QA engineers.
• Allocate work and monitor team performance and deliverables.
• Conduct test reviews and quality audits.
• Support team development through coaching and knowledge-sharing.
• Establish accountability and ownership within the QA team.
• Assist in hiring, onboarding, and training QA resources when required.

Client & Stakeholder Management

• Act as the primary QA representative in client interactions.
• Conduct customer calls, demonstrations, and quality review meetings.
• Communicate testing progress, risks, issues, and mitigation plans.
• Handle client concerns and escalations professionally and diplomatically.
• Collaborate closely with Product Managers, Business Analysts, Developers, DevOps teams, and senior leadership.
• Build strong stakeholder relationships through clear and effective communication.

Banking Domain Quality Assurance

• Validate banking, financial, and transaction-based workflows.
• Ensure accuracy of financial calculations, reconciliations, and transaction processing.
• Test security-sensitive and compliance-driven functionality.
• Verify integration with third-party financial systems, APIs, and services.
• Understand business-critical workflows and identify potential quality risks.

Required Technical SkillsTesting Expertise

• Strong experience in Manual Testing.
• Strong understanding of Software Testing Life Cycle (STLC).
• Strong understanding of Software Development Life Cycle (SDLC).
• Experience in Functional Testing.
• Regression Testing.
• Integration Testing.
• System Testing.
• User Acceptance Testing (UAT).
• Exploratory Testing.
• Smoke & Sanity Testing.
• Defect Lifecycle Management.

Automation Testing

Hands-on experience with one or more of:

• Selenium
• Playwright
• Cypress
• Appium

Experience with:

• Test automation framework design
• Automated regression suites
• Cross-browser testing
• Test execution pipelines
• Automation reporting and analysis

API Testing

• Postman
• REST APIs
• API Validation
• API Automation
• JSON/XML Validation

Database Testing

• SQL
• MySQL
• PostgreSQL
• Data Validation
• Query Analysis

Ability to:

• Write and execute SQL queries.
• Validate backend data against application workflows.
• Investigate data-related defects.

Frontend & Backend Understanding

The candidate should possess a good functional understanding of:

Frontend

• HTML
• CSS
• JavaScript fundamentals
• Browser Developer Tools

Backend

• API architecture
• Authentication mechanisms
• Database concepts
• Application logs and troubleshooting
• Client-server architecture

Tools & Platforms

Experience with:

• Jira
• Azure DevOps
• TestRail (preferred)
• Confluence
• Git
• CI/CD Pipelines

Exposure to:

• Jenkins
• GitHub Actions
• GitLab CI/CD

Required Soft SkillsCommunication

• Excellent verbal and written English communication.
• Ability to conduct client-facing meetings independently.
• Strong presentation and documentation skills.
• Ability to communicate technical and non-technical concepts clearly.

Leadership

• Team management and mentoring experience.
• Ownership-driven mindset.
• Ability to drive outcomes with minimal supervision.
• Strong decision-making capabilities.

Stakeholder Management

• Professional and diplomatic communication style.
• Strong customer relationship management skills.
• Ability to handle escalations and difficult conversations effectively.
• Experience coordinating across multiple teams and departments.

Personal Attributes

• Highly proactive and self-motivated.
• Strong analytical and critical thinking abilities.
• Detail-oriented with a quality-first mindset.
• Strong problem-solving capabilities.
• Ability to work in fast-paced environments.
• Excellent organizational and planning skills.
• Strong sense of accountability and ownership.

Preferred Qualifications

• Experience in Banking, FinTech, Payments, Lending, NBFC, or Financial Services domains.
• Experience working with enterprise-scale applications.
• Exposure to security and compliance testing.
• Experience in Agile/Scrum environments.
• ISTQB Certification (preferred).
• Experience driving QA transformation initiatives from manual testing to automation-first testing.

Key Success Indicators

The selected candidate will be expected to:

• Own and drive product quality across all releases.
• Lead and manage the QA team effectively.
• Improve automation coverage and reduce manual testing effort over time.
• Ensure smooth release cycles with minimal production defects.
• Build strong client relationships through professional communication.
• Proactively identify risks and drive timely resolutions.
• Establish a scalable and mature QA process across the organization.

Job Summary

We are seeking a QA Engineer with strong expertise in manual testing, automation using Selenium (Java), and SQL, with hands-on experience in finance applications such as banking systems, payments, or insurance platforms. The candidate should understand core financial processes and ensure high-quality, compliant software delivery.

 Key Responsibilities

• Analyze financial business requirements and create detailed test scenarios
• Perform manual testing on finance applications (web/mobile)
• Develop and execute automation scripts using Java + Selenium
• Validate backend data using SQL queries (transactions, balances, reports)
• Test critical financial workflows like:
• Account creation & maintenance
• Fund transfers (NEFT, RTGS, IMPS)
• Loan processing
• Insurance policy lifecycle
• Payment gateways & reconciliation
• Perform functional, regression, integration, and UAT testing
• Log and track defects using JIRA
• Ensure compliance with financial regulations and data accuracy
• Collaborate with developers, BAs, and stakeholders

Required Skills

Testing & Automation

• Strong knowledge of Manual Testing concepts (STLC, SDLC)
• Hands-on experience with Java + Selenium WebDriver
• Experience in test case design & execution
• Understanding of regression and data-driven testing

Review Criteria:

Mandatory:

• Strong UAT / Functional Test Lead Profiles
• Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Preferred:

• ISTQB Advanced Test Manager or equivalent is preferred

Ideal Candidate:

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

📌 Job Title: Software Test Engineer (Manual Testing)

Company: Pentabay Softwares

Experience: 1 – 5 Years

Location: Anna Salai (Mount Road), Chennai

Employment Type: Full-time, Onsite

🔍 Job Description

Pentabay Softwares is looking for a Software Test Engineer (Manual Testing) with 1–5 years of hands-on experience to join our growing team. The ideal candidate should have strong knowledge of manual testing concepts, excellent attention to detail, and the ability to work closely with developers and product teams to ensure high-quality software delivery.

🧪 Roles & Responsibilities

• Understand project requirements, functional specifications, and business workflows
• Design, write, and execute test cases based on requirements
• Perform Manual Testing including:
• Functional Testing
• Regression Testing
• Smoke & Sanity Testing
• Integration Testing
• UAT Support
• Identify, log, track, and verify bugs using bug-tracking tools
• Collaborate with development teams to reproduce issues and validate fixes
• Prepare test reports, test summary documents, and defect metrics
• Participate in requirement reviews and provide testability feedback
• Ensure timely delivery of high-quality releases

🛠️ Required Skills

• Strong knowledge of Software Testing Life Cycle (STLC)
• Hands-on experience in Manual Testing
• Good understanding of SDLC models (Agile / Waterfall)
• Experience in writing test cases, test scenarios, and test plans
• Knowledge of defect life cycle
• Familiarity with bug tracking tools (JIRA or similar – added advantage)
• Basic understanding of SQL is a plus
• Good analytical and problem-solving skills

🎯 Candidate Requirements

• 1–5 years of relevant experience in Manual Testing
• Bachelor’s degree in Computer Science / IT or related field
• Good communication and documentation skills
• Ability to work independently and in a team environment

🌟 Why Join Pentabay Softwares?

• Work on real-time projects with growing technologies
• Collaborative and learning-driven work environment
• Opportunity to enhance skills and grow your career

Sent Resumes to: sandhiya.m at pentabay.com

Job Title: Senior QA Engineer – Manual Testing (Hardware Focused)

Location: Navi Mumbai (Only local candidates from Mumbai/Navi Mumbai will be considered)

Work Mode: 5 Days Working | Work From Office

Experience Required: 5+ Years

Notice Period: Immediate Joiners or Candidates Who are already serving or served notice period.

About the Role:

We are looking for an experienced and detail-oriented Senior Manual QA Engineer with strong proficiency in hardware-based and emulator-driven manual testing. The ideal candidate will also possess 1–2 years of hands-on experience in Java, ideally for scripting or basic automation tasks. This role is ideal for someone with a background in hardware testing looking to contribute to highly integrated systems involving both hardware and software components.

Key Responsibilities:

• Design and execute manual test cases focused on hardware-integrated systems, embedded environments, and emulators.
• Translate complex system requirements and user stories into well-structured, actionable test cases.
• Plan and maintain comprehensive test documentation ensuring traceability and thorough coverage.
• Identify, document, and follow up on bugs and inconsistencies across releases and change requests.
• Collaborate with development and hardware teams to ensure robust system validation across interfaces.
• Utilize Java (1–2 years' experience) to support test scripting or automation where applicable.

Must-Have Skills:

• Manual Testing Expertise: 5+ years in QA with a primary focus on hardware/manual testing.
• Hardware & Emulator Testing: Proven experience in testing physical devices, hardware components, or emulators.
• Java Scripting: 1–2 years of experience in Java for test scripting or automation utilities.
• Proficiency in test case design, defect tracking (e.g., JIRA), and understanding of testing life cycle models.
• Exposure to DevOps practices, CI/CD pipelines, and cloud platforms like AWS.
• Hands-on experience with SQL and working knowledge of databases.

Preferred Skills:

• Experience with Python or other test automation frameworks.
• Testing certifications (ISTQB, CP-SAT, CP-MAT, etc.)
• Familiarity with location-based technologies (GPS, mapping, navigation systems).
• Strong analytical mindset with excellent communication and collaboration skills.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

QA Engineer

Job Description