Sr Manager-Collections & Operations

Position:

Versatile Commerce is an innovative bespoke software development company with headquarters in the UK and additional locations in the US and India. With a team of over 70 skilled members, we specialize in creating custom IT solutions to address unique client challenges across various industries. Our portfolio includes over 100 projects, ranging from enterprise web applications to infrastructure, mobile apps, and cloud solutions. As strategic partners in our clients' digital transformation journeys, we are committed to driving tangible business outcomes and ensuring they are future ready.

Key Responsibilities:

• Manage External IT Partners: Oversee relationships with external IT partners, especially a Microsoft Partner. Ensure effective communication, collaboration, and goal alignment.

• Develop Systems, Policies, and Procedures: Design and implement strategies for IT systems, policies, and procedures to optimize organizational efficiency and productivity.

• Coordinate Software Releases and Upgrades: Work with technical teams and end-users to manage new software releases, bug fixes, and upgrades, ensuring minimal operational disruption.

• Support and Enhancement Requests: Review and prioritize support and enhancement requests based on business needs. Facilitate resolutions in collaboration with relevant stakeholders.

• Programming in AL, C/AL, & C/SIDE: Customize and develop functionalities within Dynamics NAV/BC using AL, C/AL, and C/SIDE programming languages.

• Oversee Technical Lifecycles: Manage the entire technical lifecycle of IT projects from conceptualization to implementation, including bespoke module development.

• Code Review and 3rd Line Support: Conduct code reviews and provide third-line support to ensure IT solution quality and reliability, addressing complex technical issues.

• Integrate Third-Party Solutions: Ensure seamless integration and interoperability between various IT systems and third-party solutions to enhance functionality and performance. 

Required Qualifications:

• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.

• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.

• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.

• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.

• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.

• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Senior Product Manager, you will be responsible for managing and taking ownership of product end to-end including defining scope, developing requirements and product launch.

• Analysing customer needs/markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA/ B.E from Tier 1 Colleges (IIM/ ISB/ IIT/ BITS)
• 8+ years of B2C product experience at a product company
• Prior experience in tech roles is a plus
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features end-to-end
• Fintech experience is a plus
• Prior startup experience is a plus    

We have multiple open positions for full-stack engineers to work with us on a cutting-edge eCommerce trade analysis platform.

I am looking for multiple full stack MERN developers

Must have experience with:

• Typescript
• NextJS
• Firebase / AWS services
• Experience working on SaaS applications with a large codebase

Nice to have

• Tailwind
• DynamoDB
• Chart libraries such as ChartJS

Desired candidates must have 3-6 years experience as NodeJs Developer.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

• Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
• Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
• Validation rules, Reports, Workflow, Process Builder as per business requirements
• Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
• Partner with Product Development to resolve customer reported bugs.
• Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
• Meet individual performance goals, including weekly and/or annual efficiency goals.

• Should have good communication skill.
• Experience Level – 5-6 years in similar profile.
• Team player willing to collaborate throughout all phases of development, testing and deployment
• Ability to solve problems and meet the deadlines within minimal supervision
• Excellent analytical skills

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
• Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)