Business Developement Manager

Job Title : SharePoint Developer

Location : On-site/Remote

Experience Required: 3+ Years

Job Summary:

We are looking for a skilled SharePoint Developer to design, develop, and maintain SharePoint solutions tailored to our organizational needs. The ideal candidate will have a strong understanding of SharePoint Online/On-Premises, customization, and integration with other systems.

Key Responsibilities:

• Develop, configure, and manage SharePoint sites, workflows, and applications.
• Create custom web parts, master pages, and templates using SharePoint Designer and Visual Studio.
• Design and implement solutions for content management, document management, and collaboration within SharePoint.
• Integrate SharePoint with other enterprise applications like Microsoft Teams, Power Automate, and Power BI.
• Debug and troubleshoot issues within SharePoint environments.
• Manage SharePoint permissions, security, and governance.
• Optimize SharePoint performance and provide technical support to end-users.
• Stay updated with SharePoint advancements and recommend improvements.

Required Skills & Qualifications:

• Proven experience as a SharePoint Developer in SharePoint Online and/or On-Premises.
• Proficiency in programming languages such as C#, .NET, JavaScript, HTML5, and CSS.
• Strong understanding of REST API, CAML, and CSOM/JSOM.
• Hands-on experience with Power Platform (Power Automate, Power Apps, Power BI) integration with SharePoint.
• Experience with SharePoint Framework (SPFx) for developing modern web parts and extensions.
• Familiarity with database technologies like SQL Server.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to collaborate with cross-functional teams.

Preferred Qualifications:

• Microsoft Certification in SharePoint or related technologies.
• Experience with SharePoint migration tools (e.g., ShareGate, Metalogix).
• Knowledge of Office 365 ecosystem and its integration with SharePoint.
• Understanding of Agile or Scrum methodologies.

Job Title : iOS Developer (Swift Experience)

Experience : 3+ Years

Location : Gurgaon

Work Mode : On-site (5 Days Work From Office)

Key Responsibilities :

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Maintain code quality, organization, and automation.

Requirements :

• Proven experience in iOS development.
• Proficient in Swift programming language.
• Strong knowledge of iOS frameworks such as Core Data, Core Animation, etc.
• Experience with RESTful APIs to connect iOS applications to back-end services.
• Familiarity with cloud message APIs and push notifications.
• Understanding of Apple’s design principles and interface guidelines.

We are seeking dynamic and results-driven professionals to join our Business Development team focused on Trade Credit Insurance. The role involves identifying, soliciting, and acquiring large corporate accounts for trade credit solutions. The incumbent will play a pivotal role in driving strategic client acquisitions, fostering relationships with key decision-makers, and achieving revenue targets through value-driven insurance advisory.

Key Responsibilities:

• Drive acquisition of large and mid-size corporate clients for trade credit insurance solutions.

• Understand client requirements around credit, loans, working capital, and trade finance, and tailor insurance offerings accordingly.

• Develop and maintain strong relationships with key stakeholders including CFOs, Risk Managers, and Treasurers.

• Prepare and present compelling proposals, negotiate terms, and close high-value deals.

• Collaborate with internal teams and underwriters to structure solutions aligned with client needs.

• Maintain deep knowledge of trade credit products, industry trends, and competitor offerings.

• Ensure seamless onboarding and service delivery for acquired clients.

Experience Required:

• 5–10 years of proven experience in corporate sales, preferably in the Banking or Financial Services Industry

• Exposure to trade credit, loans, working capital management, and trade finance is essential

Skills Required:

• Strong corporate sales acumen with ability to handle long sales cycles and high-value deals

• Experience in B2B client engagement, solution selling, and account management

• Excellent communication, negotiation, and presentation skills

• Ability to understand financial products and align them with insurance solutions

• Strong network and understanding of the banking, credit, and financial ecosystem

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a skilled DevOps Service Desk Specialist to join our global DevOps team. As a DevOps Service Desk Specialist, you will be responsible for managing service desk operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing 24/7 support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

On-Call Duty: staffing of a 24/7 on-call service, handling of incidents outside normal office hours, escalation to and coordination with the onsite team, customers and 3rd parties where necessary.

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

Technical experience in Java Enterprise environment as developer or DevOps specialist.

Familiarity with DevOps principles and ticketing tools like ServiceNow.

Strong analytical, communication, and organizational abilities. Easy to work with.

Strong problem-solving, communication, and ability to work in a fast-paced 24/7 environment.

Optional: Experience with our relevant business domain (Automotive industry). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

Java Enterprise, DevOps, Service Desk, Incident Management, Change Management, Problem Management, System Monitoring, Troubleshooting, Automation Workflows, CI/CD, Jenkins, GitLab, Docker, Kubernetes, AWS, Azure, ServiceNow, Root Cause Analysis, Documentation, Communication, On-Call Support, ITIL, SCRUM, Automotive Industry.

∙ Tele consult incoming Buyers, assisting them throughout their property search. ∙

Attend inbound requests and queries on selected units, scheduling/confirming site visits with trained team members for site visits. ∙

Understand the buyer's requirements, update all details in the portal, suggest best options, collect feedback, educate the buyer on facts and real estate appreciations, and guide the buyer to a decision.

∙ Moderate negotiations or forward interested buyer profiles to a team of experts for negotiations and settlement.

KEY RESPONSIBILITIES

·      Develop high-quality database solutions.

·      Use T-SQL to develop and implement procedures and functions.

·      Review and interpret ongoing business report requirements.

·      Research required data.

·      Build appropriate and useful reporting deliverables.

·      Analyze existing SQL queries for performance improvements.

·      Suggest new queries.

·      Develop procedures and scripts for data migration.

·      Provide timely scheduled management reporting.

·      Investigate exceptions with regard to asset movements.

MUST-HAVES FOR THIS GIG

T-SQL, Stored Procedure, Functions, Triggers, XML Operations, JSON support on SQL 2016 and above SSIS, SSRS, CTE, EAV Data structure, Integration with NoSQL(MongoDB), SQL Server Indexes, Bulk Insert, BCP, CMD Shell ,Memory Optimization, Performance Tunning, Query Optimization, Database Designing, Table Joins, SQL Server Job agent

Backup and Maintenance plan ,Data Migration, Good Communication

NICE-TO-HAVES FOR THIS GIG:

• Working knowledge of mobile development activity.
• Working knowledge of web hosting solution on IIS7.

Experience working with an offshore –onsite development process 

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

US IT Recruiter - JOB DESCRIPTION

Being involved in the end-to-end recruitment process, including sourcing, shortlisting, scheduling follow-up, and joining

Sourcing from job portals, databases, references, and other sources

Validating the resumes based on checklists

Communicating with the candidates with status updates, reference requirement, etc

Maintaining relationships with the candidates to get references and spread networking

Managing consultant relationships. Administering the selection process/procedure effectively in all recruitments, and working toward process improvement

Adhering to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies

DESIRED SKILLS AND EXPERIENCE:

Experience: - 3-6 years of relevant experience on IT recruitment.  

Different work visas (CPT, OPT, EAD, GC, TN, E3 etc), tax terms (C2C, W2, 1099) and employment types & US geography and different time zone.

Good communication skills to coordinate

Ability to work as a team player, with excellent interpersonal skills

Should be self-motivated

Should be analytical and result oriented to complete tasks within timelines

Good presentation skills with strong willingness to take ownership

Excellent knowledge of MS Office

Excellent in numbers with good attention to detail

Excellent analytical and problem-solving skills

Ability to work under pressure to meet agreed deadlines

Organized, Passion, energy, and enthusiasm to drive results

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge