Content Writer

Technical Skills

• Pega Expertise: Strong hands-on experience with Pega PRPC 7.x/8.x platform
• Core Pega Concepts: Deep understanding of Case Management, Case Life Cycle, Data Management, Integration, and Reporting
• UI Development: Proficiency in creating responsive UI using sections, dynamic layouts, and repeating layouts
• Integration: Experience with SOAP/REST web services, connectors, and service packages
• Development Tools: Familiarity with Pega Designer Studio, Dev Studio, and App Studio
• Decisioning: Knowledge of decision rules, decision tables, and decision trees
• Database: Understanding of SQL and database concepts
• Design, develop, and deploy Pega applications using Pega PRPC platform (versions 7.x/8.x)
• Create and configure case types, data types, UI components, flows, activities, and integrations
• Develop reusable components and maintain the application framework
• Implement business logic using decision rules, declare expressions, and data transforms
• Build responsive UI using sections, harnesses, and flow actions

Technical Design

• Analyze business requirements and translate them into technical specifications
• Design class structure following Pega best practices and guardrails
• Create technical design documents and solution architecture diagrams
• Implement integration patterns using SOAP, REST, MQ, and file-based integrations
• Design and optimize database schemas and data models

Quality & Performance

• Conduct unit testing and support integration, system, and UAT testing phases
• Perform code reviews and ensure adherence to Pega guardrails and best practices
• Optimize application performance through proper rule resolution and efficient query design
• Debug and resolve defects during all phases of the software development lifecycle
• Ensure application security and data integrity

Flam is building AI Infrastructure for Brands in Immersive Advertising spanning across all channels viz. Digital, Broadcast TV, Retail, Communications, Print, OOH etc.

Vision

The Immersive & Interactive Layer for Every Screen & Surface

Flam aims to redefine how consumers interact with ads, content in every shape and form, retail aisles, live broadcasts and fan moments—turning content and interfaces into shoppable, shareable experiences that deliver measurable ROI.

Flam has raised a $14 million Series A round led by global technology investor RTP Global with participation from Dovetail and select others bringing the total funding to $22 million.

The next phase of growth is to accelerate R&D on its app-less GenAI infrastructure that lets brands create, publish and measure high-fidelity MR, 3D & Digital experiences in <300 ms on any smartphone—no app download required.

The same infra already powers advertising for Google, Samsung, Emirates and hundreds of global enterprises & agency powerhouses.

Key Focus Areas

Product Roadmap

• Upcoming releases include GenAI-driven 3D asset generation
• Democratising MR deployment at scale
• Enterprise Suite of Products across Industries
• Infrastructure for broadcasters and fan engagement

Geography

• Funds will support new enterprise pods in North America, Europe and the Middle East
• Deepening Asia operations

Partnerships

• Flam will expand its partner program for creative studios and global platforms
• Enabling Fortune 500 brands to move from pilot to rapid global roll-out

Role Overview

We’re looking for a Mobile Automation Engineer (Native iOS & Android) who can write and maintain automated test cases in Swift and Java for our native iOS and Android apps. You’ll help test Mixed Reality (MR) features, backend-integrated flows, and ensure app quality at scale. You’ll collaborate with product, development, and QA teams to enable fast, bug-free releases.

Key Responsibilities

• Write and maintain automation test cases in Swift (XCUITest) for iOS and Java (Espresso/UIAutomator) for Android.
• Build and evolve robust test suites for core app features, including MR interactions, media workflows, and camera/sensor integrations.
• Automate end-to-end flows that include backend APIs (authentication, media processing, analytics, etc.).
• Collaborate with developers to integrate automation into CI/CD pipelines (GitHub Actions, Bitrise).
• Perform regression, smoke, and exploratory testing across a wide range of devices and OS versions.
• Raise and track bugs with detailed reproduction steps and logs.

Required Qualifications

• 2–6 years of experience in mobile test automation.
• Strong programming experience with Java (for Android) and Swift (for iOS).
• Hands-on experience with Espresso, UIAutomator, and XCUITest.
• Proficient in testing REST APIs and using tools like Postman, Charles Proxy, etc.
• Experience working with CI/CD tools and device testing infrastructure such as Firebase Test Lab or BrowserStack.

Nice-to-Have (Bonus)

• Exposure to ARKit (iOS) or ARCore (Android).
• Basic understanding of graphics/rendering stacks such as OpenGL, Metal, or Vulkan.
• Experience testing camera, sensor, or motion-driven features.
• Background in early-stage startup environments or rapid product development cycles.

What We Offer

• Opportunity to work on a cutting-edge MR platform with a highly creative and driven team.
• Full ownership and autonomy of mobile automation strategy.
• Flexible remote work environment with a performance-driven culture.
• Competitive salary and ESOPs.
• A real chance to make an impact in the fast-evolving world of mobile Mixed Reality.

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

• Skills needed: Workday implementation and testing management experience; Proficient in Workday Compensation Module
• Microsoft office; Vision; Strong communication and written skills

Job Brief:

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• 
  
• The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications. 

More specifically, you might:

• Collaborate with the business analysts and technical managers to understand functional, non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
• Lead cross functional agile teams across the software development lifecycle
• Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers. Being supportive of their work and providing constructive feedback on their solutions

What do we expect? 

• 4+ years of experience
• Experience in building scalable, reliable, and high-performance web applications.
• A desire to write clean yet simple programs using Java / .Net core / Python with Django or Flask
• Keen interest in creating web servers using Node.js / Nginx
• A passion to store, organize, and process information by using database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Experience in creating and designing test cases using Junit/ Selenium
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.