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Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

About the Role

We are hiring a Senior Backend Developer for our client, a US-based tech company, to take ownership of backend architecture, scalability, and infrastructure. This is a critical engineering role where you'll lead feature development and ensure high system performance as the company grows rapidly.

Key Responsibilities

• Build and maintain scalable backend systems using Python (Django, Flask, or FastAPI)
• Optimize and manage relational databases (PostgreSQL, MySQL)
• Design and implement asynchronous processing using Redis and RabbitMQ
• Architect and deploy containerized microservices with a focus on performance and scalability
• Provision and monitor infrastructure on AWS (EC2, RDS, S3)
• Diagnose system performance issues and implement robust solutions

Minimum Requirements

• 3+ years of backend development experience
• Proficient in Python and at least one framework (Django, Flask, or FastAPI)
• Strong knowledge of PostgreSQL or MySQL
• Experience with Redis and RabbitMQ
• Hands-on experience with AWS (EC2, RDS, S3)
• Strong understanding of data structures, algorithms, and backend system design

Good to Have

• Familiarity with JavaScript and frontend frameworks like React.js or Vue.js
• Experience with WebSockets for real-time features
• Exposure to VoIP/WebRTC/SIP/IP PBX technologies

Key Traits We Value

• Smart, logical, and curious problem-solvers
• Self-driven individuals who thrive in fast-paced environments
• Passion for learning and adapting to new technologies

What We Offer

• Competitive Compensation
• 100% remote work
• A collaborative, growth-focused environment
• Challenging projects with real impact

Company background:

Myfi is a dynamic and innovative wealthtech company committed to empower people to take control of their financial outcomes by providing access to intelligent and unbiased financial advice.

MyFi is an AI powered financial assistant that serves to break down the complexities around financial planning so that users can make better decisions. Through a conversational chatbot experience, MyFi makes the start of your financial journey seamless.

We are passionate about pushing the boundaries of technology and delivering exceptional solutions to our users. Our goal is to provide better wealth outcomes for every individual through a conversational AI powered Co-pilot.

Our Culture:

· We’re a fast paced startup looking impact lives through technology and innovation

·Ownership and self-motivation is key, we don’t believe in micro managing

·We’re outcome and impact driven, something isn’t done until a user benefits from it

Our Values: Go With You GUT

· Grow At the Edge: We are driven by personal growth. We get out of our comfort zones and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.

·Understanding through Listening and Speaking the Truth: We value transparency. We communicate with radical candour, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.

· I Win for Team Win: We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Key responsibilities:

· Work closely with the design and product teams to help craft conversational experiences for our users

· Ability to work independently to deliver features that the team design

· You need to own outcomes without someone watching over you

· Understand the data we have and identify how we could leverage it to create more personalised experiences for our users

· Fine tune models with data specific to our use case

· Use different RAG approaches to augment data that the LLM already ha

Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)

· Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)

Requirements:

·      Masters/Bachelor's degree in computer science, mathematics, statistics, engineering, or relevant field

·      10+ years of overall work experience

·      1-2 Experience working with LLMs and Generative AI

·      Hands-on experience in various LLM fine-tuning techniques (e.g. LORA), LLM inference frameworks (e.g. vLLM), advanced RAG pipelines

·      5-6 years of machine learning/deep learning experience within frameworks such as TensorFlow and/or PyTorch

·      Experience using RAG base approaches

·      Understanding of financial concepts and investing would be a big plus but not required

·      Publications at reputable machine learning conference or journal

Job Description

Are you passionate about making a difference in people's lives through groundbreaking products and services ? Look no further! Protectol Health is a pioneering pharma-tech company with a holistic approach that spans conventional pharmaceuticals, nutraceuticals, nutrients, and business safety. Our dedication to the value of "Life matters" is not just a slogan – it's ingrained in every facet of our work culture and offerings.

With dedicated divisions in Pharma, Technology, Nutraceuticals, Nutriments, and Business Safety, we drive impactful research and development activities that redefine industries and touch lives. Our operational footprint extends across the GCC countries and India, allowing us to reach and transform communities on a grand scale.

If you're enthusiastic about creating a positive impact and wish to be a part of an organization that values and prioritizes lives, Protectol Health welcomes you. Join us in our mission to shape a healthier present and future. Your expertise and passion will find a meaningful home here.

Roles and Responsibilities

As an Embedded Firmware Engineer, you will be responsible for:

● Leading the firmware development for our product line of safety and medical devices.

● Designing, developing, testing, and maintaining embedded firmware.

● Collaborating with cross-functional teams to define software requirements, specifications, and architectures based on product requirements and industry standards.

● Implementing firmware solutions that comply with ATEX certification, IEC 61508, and Functional Safety (SIL standards) for devices used in hazardous locations.

● Conducting thorough testing and validation of firmware to ensure reliability, accuracy, and compliance with safety standards.

● Optimizing firmware for power efficiency and performance to meet the life of portable and battery-powered devices.

● Implement firmware algorithms for sensor calibration, data processing, and user interface interactions.

● Assisting in hardware-software integration, debugging, and troubleshooting to ensure seamless functionality of the devices.

● Collaborating with Quality Assurance and Product Validation teams to ensure the highest quality of firmware deliverables.

● Participating in code reviews and providing constructive feedback to improve code quality and maintainability.

● Keeping abreast of emerging technologies, industry trends, and advancements in embedded systems for continuous improvement and innovation.

Skills and Qualifications:

● Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.

● 3+ years of experience in embedded firmware development for portable and wireless gas detectors and docking stations.

● Proficiency in C/C++ programming languages for embedded systems.

● Hands-on experience with a complete product development cycle is an add-on.

● Experience with STM32/STM8/ MSP430 or any other low-power microcontrollers for the development of low-powered devices.

● Experience in reading and optimizing analog data in various types of ADCs.

● Understanding of ATEX certification requirements and compliance.

● Understanding and practical experience with Functional Safety standards (SIL2/3 standards) in the development of safety-critical systems is an add-on.

● Experience with coding standards. (eg: Misra-C) Familiarity with System architectures and communication protocols like I2C, UART, SPI, etc. Knowledge of sleep modes and low-power optimization techniques for battery-operated devices.

● Experience in developing and using custom segment LCDs (TN, STN, etc.) used in battery-powered ultra-low power devices.

● Experience with software development tools, version control systems, and bug-tracking systems. Strong analytical and problem-solving skills with attention to detail.

● Excellent communication and teamwork skills.

● Advantages for individuals who thrive in a startup setting.

Work Culture

At Protectol Health, we prioritize our diverse and talented team. We offer flexible work arrangements and resources for well-being to support our employees' personal and professional growth. By putting people first, we attract and retain top talent and drive innovation toward our mission of improving health and well-being

• Keeping up-to-date with alterations to immigration.
• Meeting with prospective and extant clients to gauge which services they require.
• Providing clients with all pertinent documentation.
• Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
• Verifying the authenticity of paperwork and supporting documents.
• Preparing and providing invoices for your services.

Role: SharePoint Developer

Location: Hyderabad (Initially remote)

Experience 1-4 Years

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers

Must have:

• Strong Development Experience with SPFX, React & Typescript
• Ability to implement Solution on Microsoft Power Platform
• Experience in creating functional spec’s and project documentation and translating functional requirements into detailed technical requirements.
• Experience using Microsoft Excel, Power Point, and Office 365.
• Experience with web development technologies: HTML,5, XML, XSLT, CSS, Ajax Object Oriented JavaScript, SOAP/XML/REST, ODATA Web Services, and React.
• Experience with Web/Portal structure and design, development, content management, usability, user experience interface design and navigation.
• Experience in being innovative and having strong analytic skills.

Nice to Have:

• Experience with Microsoft Azure Development using C#

Qualification:

• 1 to 4 years of experience in SharePoint Development
• Expertise in managing/leading mid to large projects related to SharePoint sites and/or infrastructure
• Experience in architecting, designing, and developing reporting, problem-solving, and daily management solutions using SharePoint
• Has strong verbal & written communication skills
• Demonstrated strong time management skills

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• Excellent verbal and written communication skills
• Ability to work successfully in a fast-paced, dynamic work environment
• Talent for developing creative solutions to open-ended problems
• Strong analytical ability and data-driven mindset
• Experience working in a collaborative, team-based atmosphere
• Aptitude for prospecting, identifying sound business opportunities, and closing business
• Willingness to accept change and reorient efforts according to the dynamic work environment
• Ability to succeed both independently and in a collaborative, team-based atmosphere
• High degree of accountability and passion for work
• Experience presenting data and analytics in a compelling way
• Ability to manage multiple tasks simultaneously
• Openness to work in Shifts

ORGANIZATION

Launched in 2014, Oxit has continually focused on true innovation in IoT services through the creation
of solutions and products for an adaptive global business marketplace. Our diverse list of clienteles,
ranging across a multitude of industries, has grown to recognize and trust Oxit in partnering in all
aspects of Smart Technology capabilities from designing to prototyping, development and carefully
launching their ideas

ROLE

Proficient in connected objects, an IoT embedded engineer develops innovative solutions that help
users to receive, control and manage information.
Conceptualizing, designing, developing, & managing IoT end devices, middleware, interfaces, and
connectivity

RESPONSIBILITIES

PRIMARY RESPONSIBILITIES
● Analyze, discuss and understand user/business requirements
● Translate business requirements to optimizer solutions, system & firmware specifications
● Design & Implement firmware/software as per specifications and conduct unit tests
● Managing & building end devices and middleware (Gateway development)
● Connectivity solutions, protocol implementation, stack development (ex: Lora)
● Perform integration, acceptance tests, troubleshooting, and debugging
● Work in collaboration with other team members, leadership, and other departments towards
solution implementation and delivery
● Adhere to organization/project process standards and guidelines
● Handling internal (team, departments, and leadership) and external (customers & partners)
interactions
● Collaborate with and support Hardware team towards HW design & development
● Collaborate with and support Software team towards backend development, API definition &
interfacing, Mobile, Cloud, & Web application definition

SECONDARY RESPONSIBILITIES
● Researching, creating, and testing IoT solutions
● Designing platform solutions that are cloud-compatible and work with IoT applications
● Providing solutions to issues related to the connection of networks and platforms
● Contribute to improving quality, accelerating development and deployment - process improvement
and tools improvement
● Showcase ability to play different Agile roles and manage small teams
● Supporting management with client interactions and at times leading it

SKILLS

PRIMARY SKILLS
● Hands-on programming experience in C/C++/Python in Embedded/IoT environment
● Good working knowledge of Linux internals & application development
● Good working experience of RTOS & bare metal programming
● Hands-on experience in device driver development
● Hands-on experience with protocol implementation (wired & wireless)
● Experience in executing projects in an Agile/Waterfall model
● Exposure to Gateways, web/cloud computing technologies, APIs, sockets, & related tools
● Exposure to JavaScript, Node.js, and typescript is an added advantage
● Proficient in C, C++, and Python programming, Java script added advantage
● Good understanding of Linux internals, Linux System programming, and application development
on Linux
● Hands-on experience with Container technologies (LXD, Docker and/or Kubernetes)
● Working knowledge and experience implementing FUOTA, Device management
● Working knowledge of Security - Encryption, Decryption, Flash management
● Working knowledge of Web architecture, Interfacing (APIs, MQTT, etc.)
● Hands on experience with Yocto, Ubuntu Core
● Experience with R Pi or similar platforms
● Working Knowledge and experience with LoRaWan on both Gateway and Devices

● Prior experience working on IoT Gateways

SECONDARY SKILLS
● Firm understanding of IoT architecture and principles
● Knowledge of device and data security
● AWS or related cloud architecture, tools & setup, API development
● LoRa stack experience, Network gateway functionality, networking: TCP/IP, DNS, DHCP, HTTP
● ESP32 architecture, Free-RTOS experience
● Work and collaborate well with others
● Strong communication skills
● Strong analytical and problem-solving skills

WORK ENVIRONMENT
● Minimum 3 years of prior experience
with embedded, firmware, & IoT
● Available full time (40 hours a week)
● Remote working infrastructures
● Flexible remote work (work from
anywhere)
● Certain overlap with EST business hours
● Full time (Mon-Fri, 8 hrs/day)
● Agile way of working & mindset
● Team work, frequent interaction &
collaboration with team & leadership
● Collaborations & meetings through
video conferencing
● Friendly & collaborative environment

• Designing, building, prototyping, developing and implementing single-page responsive web applications for our cloud platform.
• Involved in decision making for design and technical aspects for modular and component-based architectures.
• Developing application code, services, user interfaces, user experience and unit tests.
• Ensuring high performance and responsive applications with state-of-the-art user experience.
• Experimenting with new technologies and working with integrated web-applications.
• Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.

• You have previously worked for a minimum of 3 years in a technical environment contributing as a programmer.
• You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Vue. Preference would be given to reactjs.
• You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
• You must have strong debugging and problem-solving skills.

• Should have 3 to 5 year’s hands-on experience in testing Desktop & Web Applications. 
• Should have worked on Desktop & Web automation. 
• Automation expertise using Java, Selenium, SikuliX 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven 
• Experience with continuous integration using bamboo/Jenkins.  

Good to have:  

• Strong knowledge of current automation trends. 

  
Skills & tool set: 

• Programming language: Java 
• Automation tool: SikuliX, Selenium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG, Charles, Fiddler, JIRA, Zephyr.