W2 Sales Executive

About Us

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.

The Opportunity

If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms;

You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.

If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!

What you’ll do day to day as a Lead ML Engineer

• If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms.
• You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
• You will work on architecting the ML pipelines and deploy them at scale 
• You will optimize ML solutions for performance, scale and reliability
• You will work with large data sets and build an ML pipeline to process and train the data
• You will run ML experiments scientifically and analyzes the results
• You will work with the team in building exciting stuff and guide juniors in the process
• You will deploy solutions into production and maintain several models for fast experiments
• You will simply, own a module end-to-end and show us your data skills
• you will keep up-to-date with latest ML and deep learning literature to implement latest techniques into Observe.AI Voice & Speech platform.
• If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!

What you’ll bring to the role

• Graduate/Post Graduate degree in Computer Science/Electrical Engineering from leading research institutes.
• Strong working experience in building Speech technologies like ASR, TTS, Diarization, and Speech signals
• Hands-on experience in building end-to-end models using the latest architectures.
• 6+ years of commercial experience in ML solutions and pipelines
• 6+ years of programming experience in Python, Shell scripting, and C/Java
• Hands-on experience in speech processing frameworks such as Kaldi, Espnet, Speech brain, etc.
• Experience with Machine learning and Deep learning libraries such as Scikit Learn, TensorFlow, or PyTorch

Some of the other coolest things you deliver

• A world-class Speech technology that has an impact on Customers and the research community
• Publish papers in International Speech and NLP conferences like Interspeech / Icassp / NIPS/ ASRU etc.
• Inter team coordination for research initiatives.

About the ML Team

We are a strong 25-member Machine Learning team with a focus on Speech, NLP, and Data platforms. Our main research focus is to drive the contact centers using AI which leads to improving operational efficiency, customer experience, and compliance. Our Machine Learning team pushes the boundaries in understanding the nuances in the conversation AI by processing millions of calls per day and empowering the call centers to improve efficiency.

The Speech team focuses on Speech Recognition, Speaker Diarization, and Speech Signals to understand the nuances in the behavior of the agents. The ML team is at the forefront of publishing our research in international conferences such as Interspeech, Icassp, ICML, and EMNLP AACL, and we encourage our research in the same.

Apart from work, the team loves to collaborate on research initiatives, present the initiatives/findings in internal/external tech conferences, participate in hackathons, and have formal/informal gatherings.

Compensation, Benefits and Perks

Excellent medical insurance options and free online doctor consultations

Yearly privilege and sick leaves as per Karnataka S&E Act

Generous holidays (National and Festive) recognition and parental leave policies

Learning & Development fund to support your continuous learning journey and professional development

Fun events to build culture across the organization

Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

What you need to have:

We are looking for a Java backend developer who would be working on the bleeding edge of technologies. We work primarily with a fully reactive stack powered by Spring Webflux and Reactive MongoDb Repository in AWS. Our services follow both event based approaches as well as workflow based depending on the use case.

Responsibilities

• Understand why a particular design was chosen and code accordingly
• Will have to deliver clean bug free unit tested code with minimal guidance
• Strive for continuous improvement by refactoring and applying best practices
• Learn and adapt to new technologies as necessary.
• Capable of working in both client side and server side technologies

Requirements

• Must have a Bachelor’s degree in computer science or equivalent
• Must have 2-3 years experience as a software developer
• Must be proficient in Core Java and Spring/Springboot. Knowledge of Webflux is not mandatory.
• Must have developed RESTful services
• Should understand git

Added Bonus

• Experience working with microservices
• Experience in a NoSql solution like MongoDB
• Experience working with Python

1. Proven 9+ years of work experience in managing software development (Android/PHP) 
2. Bachelor’s degree in Computer Science, Engineering or equivalent preferred.
3. Highly experienced with Agile development methodologies
4. Solid technical background with understanding and/or hands-on experience in software development and web technologies.
5. Strong problem solving skills and willingness to roll up one’s sleeves to get the job.
6. Skilled at working effectively with cross functional teams in a matrix organization.
7. Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
8. Ability to multi-task, work independently and demonstrate keen attention to details.
9. Team player attitude is mandatory.
10. High command in English Communication
11.  
12. Work on projects, build and manage diverse teams of engineers from different disciplines, formulate and execute strategies, and coordinate with other managers.
13. Plan, lead and manage a team of Software Engineers
14. Provide leadership to the core engineering team of product development professionals, to drive all pertinent issues related to the product development life cycle.
15. Build and execute the roadmap in terms of methodologies, development processes, and team enablement to enhance productivity and efficiency.
16. Apply knowledge of software engineering, programming, technologies, processes, and methodologies to develop, maintain and support the technical solutions.
17. Analyze problems and drive long term technology solutions to evolve the product scalability, performance, reliability and supportability
18. Partner with the Products team to contribute to the product strategy and support product vision
19. Planning and executing strategies for completing projects on time.
20. Researching and developing designs and products.

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with the ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.

About Us:

Adbuffs is a digital-first performance marketing agency with a laser focus on launching and scaling eCommerce brands worldwide. We've accelerated growth for eCommerce companies in over 12 countries. With the journey started in 2019, with the principles "Empathy, Disciplined Creativity and Zero tolerance to EGO" we are stepping towards a fantastic future.

Roles & Responsibilities:

• Candidates having experience of working for eCommerce industry / Lead generation are required.(E-Commerce experience is must) 
• Candidates having ability to use past experience and trust in smart work and hard work are welcome.
• Analysing and interpreting provided clients data and providing expected solutions to the client. 
• Candidates dedicated to perfecting the craft and affluence in Google ads are required.
• Optimistic professionals with creative and out of the box thinking capabilities are must.
• Candidates with client need analysis & handling experience and bound to deliver high quality service are required.
• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.
• Developing effective media buying strategies.
• Participating in media planning to identify target audiences and craft effective campaigns.

Requirements:

• Proven experience as a Media Buyer or similar role; experience in the eCommerce industry is MUST.
• Familiarity with media-buying, planning and research
• Interest in following advertising and media trends
• Working knowledge of media analytics software
• Excellent communication and negotiation skills
• Organizational and multitasking abilities
• Attention to detail
• Critical thinking skills
• Any Degree in Media, Advertising or related field.

Other Details:

• Job Location: 

Kolkata, India.

• Working days & Job Timings:

Monday - Friday, from 10:30 am to 7:00 pm

• Salary: 2 LPA - 6 LPA