Job Description
- Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc.
- Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups etc.
- Conduct business analysis and research to identify key metrics and opportunities for improvements
- Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories etc.
- Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities.
- Analyze the practicality of development requirements of new systems and upgrades to existing systems.
- Manage Project Scope and Scope creeps.
- Raise Change Requests, interact with the Dev team and help in coming up with Impact analysis and estimates.
- Run the Capability Gaps analysis and deliver the report against it.
- Define the Business Case that can further result in Project Charter.
- Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques.
- Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required.
- Write and manage the scope of Jira and Confluence.
- Participate in user acceptance testing.
Requirements
- 2+ years of experience in a similar role for web/mobile projects.
- Excellent documentation, verbal & written communication, and team collaboration skills.
- Sharp analytical and problem-solving skills.
- Outstanding presentation and leadership skills.
- Experience in iterative development methodologies like Agile.
- Technical Writing
- Experience with project management tools (Mention tools we are using or required )
Subodh Popalwar
Software Engineer, Memorres
About WebSpero Solutions
Similar jobs
Summary
We are looking for a 'passionate sales enthusiast’ and a skilful business development executive (BDE) to contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will have to understand their requirements, coordinate and discuss with your superior and direct the process further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect positively on the company and its growth.
Highlights about your Role
➢ Manage initial discovery calls with customers leads
➢ Understands Customer’s Business and keeping empathetic approach towards customers
➢ Building Trust and Transparency with Customers
➢ Go-getter attitude to close the lead
➢ Creating and delivering impressive presentation/demo to the customer
➢ Managing follow-up activities to ensure customer engagement
➢ Negotiating contracts
➢ Working on guidelines by senior level peer
➢ Gaining know-how expertise in the ERP Business Applications
➢ Preparing RFP/RFI as per the customers’ need
➢ Continuous efforts to achieve sales quotas
➢ Self upgradation through industry study and research
About Hexr Factory:
We are always exploring the possibilities to bridge the connection between the physical and digital world. We design and build Metaverse & Digital twin technologies for the future of industry and entertainment.
Desired Skills
- The role requires significant interaction with clients, which may be face-to-face or over the telephone.
- Hands-on experience in preparing RFIs, RFPs and RFQs based on customer requirements.
- Excellent requirement gathering and studying skills required for preparing SRS, FRS and RTM.
- Analyzing business processes, existing systems and requirements and proposing functional design.
- Liaising with development and testing teams during all stages of software development lifecycle to provide necessary support in understanding requirements.
- Competent in drawing use-case diagrams and writing use-case narration.
- Good Analytical skills - well versed with MS Office (Word, Excel, PowerPoint) to prepare proposals, perform financial business cases and data analysis
- Responsible for reviewing and proofreading proposals, responses, and client presentations for quality, cohesiveness of win themes, accuracy of content.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
• Gain in-depth knowledge of current Operations processes, inefficiencies, issues, and risks.
• Pro-actively engage, manage and build strong relationships with both Operations business and
technology) stakeholders.
• Knowledge of Agile.
• Ability to drive multiple agendas and effectively manage priorities
• Strong communication and presentation skills, with senior stakeholders, with an excellent
standard of English (written and spoken)
• Work with the business to understand their requirements, define new processes and
workflows.
• Be an active, vocal team member of workshops, discussions, and working groups.
• Document requirements in a clear, unambiguous manner. Ensure they are understood by all
parties and sign-off are achieved.
• Propose relevant solutions and alternatives to meet business needs. Translate into clear,
automated and globally standardized future state models
• Create functional and design specifications, ensuring all stakeholders, globally, are in
agreement and provide sign off
• Preparing Data Flow Diagram, Process Flow Manual DFD in Visio, UML diagrams.
• Ensure the overall quality of business requirements, functional specifications, and supporting
documents meet the bank's standards
• Ensure development and testing teams understand the requirements and future state
processes and that they are fully engaged early on in the project.
• Provide ongoing support to the technology and testing teams as required e.g. reviewing of
test cases, closeout open issues/questions, manage change request process, etc.
• Assist the business with UAT, including communications, planning, preparation, and test cases
• Proficiency in Access, PowerPoint, and MS Word
• Identify risks and issues early. Communicate them to the relevant people in a timely manner.
Propose and plan mitigating steps.
• Work closely with Project Managers to ensure stakeholders are fully engaged,
communications are regular and honest and expectations are well managed.
Define, develop and communicate key metrics and business trends to partner and management teams
• Model and present data to create reporting and dashboards for business process management and data mining
• Coordinate with business units and key process owners to identify, develop and drive key analytics and reporting projects relevant to the business
• Execute quantitative analysis that translate data into actionable insights
• Analyze business requirements for reporting and analysis and subsequently translating the emanating results into good technical data designs and reports
• Critically evaluate information gathered from multiple sources, reconcile conflicts and document information in details
• Design optimal solutions for integrating data requirements with systems
• Gather and maintain best practices that can be adopted in big data stacking and sharing across the business
• Keep abreast with technology; maintain a current level of knowledge of the technical environment relevant to industry leading practices and continuously propose innovative solutions
• Conduct any other activities relevant to the job
Basic Qualification:
• Minimum a bachelor’s degree in Computer Science, Math, Statistics, or engineering any other related subject
from a reputable university. MBA is preferable
• Excellent knowledge in statistical analysis (Regression, summarizing A/B experiments, and such).
• 3+ years of experience as a business analyst, preferably in a technology or logistics industry
• Strong quantitative abilities, distinctive problem-solving and excellent analysis skills
• Technical capabilities: Proficient in SQL, Advanced Excel, Other scripting language (Python/Perl)
• Strong working experience with BI tools (Micro Strategy, Qlik View, MS Power BI or Tableau) and Statistical
tools (R, SAS, SPSS)
• Excellent business acumen and understanding of business processes
• Supply Chain Management knowledge will be added advantage
Technical Knowledge
• Advanced knowledge of BI tools
• Knowledge in building reports and workflow design, and best practices in data management
• Able to work and communicate effectively with Engineers, DBAs and Business users
• Able to manage multiple projects concurrently
Behavioral Competencies:
• Excellent English written / verbal communication skills
• Design thinking and Analytical Approach
• Energetic, focused and motivated, flexible, willing to be part of the team and participate in the planning
and execution of day-to-day work and work as an IC with minimal guidance on occasions
• Strong problem detection/solving abilities.
About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.
Current Offerings of Technology Department:
- Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
- Building PWAs platforms to provide a better user experience
- Building distributor B2B portals
- Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits
Key Responsibilities:
- Will be responsible for the scope management for the multiple projects undertaken
- Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
- Liaise with external and internal teams to act as the primary technical contact for queries related to the project
- Work with development teams to get them in sync with client requirements
- Improve processes & methodologies to achieve faster and better delivery of project
- Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
- Write user stories, document the product requirements, workflows & test criteria
- Actively work with Sales team on pre-sales proposal activities & high-level solutioning
- Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
- Be the custodian of functional & non-functional requirements of the projects undertaken
- Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.
Skills You Should Have:
- Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
- Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
- Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
- Sense of data: Ability to turn insights into actionable growth initiatives
- Accountability: High sense of ownership and relentlessness to deliver projects with
- High business impact: You value integrity and derive great personal joy from efficient teamwork
- Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
- Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
- Consulting approach: Ability to do feasibility study and high-level solutioning for clients
- Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.
Requirements:
- Experience with all stages of the SDLC, conceptualization to implementation.
- Exposure to Agile methodologies (Scrum)
- Experience working at an agile software company/startup is a bonus
- Strong project instincts; you have a strong intuition about what users want and understand their business
Why should you consider joining Growisto?
- It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
- If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
- If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us
Why should you not consider joining Growisto?
- If the role description does not excite you, then you should not join us
- We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● Limitless growth and learning opportunities
● Opportunity to collaborate with multiple stakeholders across hierarchies
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth
- Work with clients and end-users to gather, understand, and define business requirements
- Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
- In this role, the analyst is expected to have exemplary communication and documentation skills.
- Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge
ERP Functional Consultant
Do you have a good observation and understanding of business processes?
Are you fascinated to translate manual processes to digitized and automated Processes?
Do you have sound knowledge of ERP modules? Are you passionate about ERP implementation?
Come Join US!
We at Force Intellect are committed to helping SMEs grow. We focus on implementing IT strategies, ERP and overcome business challenges to make their business efficient, productive, agile.
As a Business Analyst or ERP Functional Consultant, you should have a minimum of 2-3 years experience in full life cycle ERP Implementation
You will be primarily responsible for:
- Understanding Business Requirements, Objectives and Expectations
- Planning, Collaboration, Execution with internal and external stakeholders to ensure project success
You should be well versed with the Process of:
- Requirement gathering and documentation
- Business Process Mapping & ERP Configuration
- Conducting design discussions and reviews
- Preparing the project plan
- Conducting training
What you will achieve during this assignment:
- You will learn to diagnose business problems and recommend solutions
- You will be able to re-engineer business processes to improve operations
- You will get assured stepping stone to enhance your career as a Business Consultant
Company Profile
Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.
Job Description: Business Analyst
(Job Code: BNSAN1)
No of Positions: 2
Purpose of Position:
Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment
Accountability:
The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.
Duties and Responsibilities:
- Lead Role:
- Assisting with the business case
- Planning and monitoring
- Eliciting requirements
- Requirements organization
- Translating and simplifying requirements
- Requirements management and communication
- Requirements analysis
- Responsibilities:
- Implementing advanced strategies for gathering, reviewing and analyzing data requirements
- Prioritising requirements and create conceptual prototypes and mock-ups
- Mastering strategic business process modelling, traceability and quality management techniques
- Applying best practices for effective communication and problem-solving
Qualifications and Skills:
Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.
- Written and verbal communication, including technical writing skills
- Understanding of systems engineering concepts
- The ability to conduct cost/benefit analysis
- Business case development
- Modeling techniques and methods
- Leadership Skills
- Excellent math and organizational skills
- Professional, courteous and positive manner
- Ability to set priorities and manage multiple task functions simultaneously
Follow CutshortSubodh Popalwar
Software Engineer, Memorres