Business Analyst

Engineering Manager – Backend

Opportunity in this role / Why should you join us?

Series D funded supply chain startup.

Requirements

• Software engineering experience of greater than or equal to 7 years
• Experience managing a technical team of at least 3 people
• Exposure to consumer facing products
• Strong technical background and ability to contribute to design and review
• Familiarity with our tech stack or an analogous tech stack

Technologies Used

• Web application frameworks : Ktor, Spring Boot, Ruby on Rails, Node.js, Java Play, AWS Lambda
• Languages : Kotlin, Java, Ruby, Javascript, Python
• Datastores : PostgreSQL, Aerospike, Redis, DynamoDB, Amazon Redshift
• Communication : HTTP, Amazon SQS, Sidekiq, Amazon SNS
• Server management : Amazon ECS, Docker
• Design frameworks : Domain Driven Design, Clean Architecture, Layered Architecture

Roles and Responsibilities

This role requires a person to drive the engineering of a set of products by aligning with business and product

stakeholders and building and upskilling a team to aid in this. The responsibilities include:

Business and product alignment and planning

• Work closely with business and product stakeholders to understand and align with product initiatives and iterations.
• Help shape the engineering requirement by aligning with the product manager and fleshing out concepts and user flows.
• Formalize business requirements into roadmaps and sprints.

1. Product and system development

• Drive high level modeling and design for projects, also focusing on non-functional aspects, including but not limited to database design, communication protocols, deployment systems, etc.
• Drive adoption of design frameworks like domain driven design, clean architecture, etc., resulting in a robust layered architecture.
• Drive good code review practices, using the review process as a mentoring tool to upskill people.
• Ensure test coverage of systems, partly through unit and integration testing, and partly through blackbox testing by collaborating with the Quality Assurance team, via good testing practices.

1. Project Management

• Drive the execution of the project by delegating tasks effectively.
• Resolve blockers through technical expertise, negotiation and delegation.
• Estimate timelines and ensure adherence to them through effective sync-ups and course corrections.

1. Maintenance

• Formulate SLAs and oversee their adherence for the various systems, effectively tracking issues and performance inefficiencies.
• Performance monitoring and optimization for systems.
• Drive technical re-design, remodeling and refactoring of systems for robustness and sustainability.

1. Team Management

• Typically manage a team of 3 - 6 members and a portfolio of 3 - 6 products.
• Do periodic assessment of reportees, chart their career growth paths and train them.
• Recruit members into the team by collaborating effectively with the recruitment team.

Product Overview

You will be contributing to products concerning both customers and partner drivers. Product sectors

include:

• Growth : You’ll build tools to help boost user growth on the platform including our industry bestdriver on-boarding, training and certification system, referral system, and lead managementmmodels.
• Lifecycle Management : Build tools to help users engage with the platform better, which includes rewards and recognition module, subscription service, account management tools, partner and customer wallets and payout modules, and churn detection systems among others.
• Transaction Experience : You’ll help deliver the most delightful booking experience to our customers and drivers. As part of this team, you’ll be responsible for our core booking system, pricing and payment systems, location tracking and filtering services, fraud prevention systems, and in-app ticketing and support among others.
• Fulfilment : As part of the fulfilment team, you’ll work on systems which ensure high degree of ride fulfilment on the platform. Tools including allocation methodologies and system, dynamic pricing, dynamic partner routing, and partner re-activation tools among others.
• Enterprise Solutions : You’ll help Porter’s enterprise customers achieve delivery excellence. You’ll build tools for contract management, fleet management, fleet and route optimisation tools, alerting and monitoring tools, and analytics suite among others.

Job Details:

 Generate potential client leads by contacting investors and wealth professionals that have communicated interest in evaluating MProfit’s products

 Follow up with potential client leads as a point-of-contact to address their requirements, schedule online demos and provide assistance to help them evaluate MProfit products seamlessly

 Follow up with new clients to ensure a smooth post-sales client onboarding experience

 Follow up with existing clients regarding client feedback, subscription renewals and issue resolution

 Work with MProfit Support Team regarding assignment of client support requests and communication of client feedback

Job Requirements:

 Candidate with 0-2 years of experience

 Excellent verbal and written communication.

 Fluency in English and Hindi; knowledge of other languages is a plus

 Graduate with excellent academic results with good logical thinking

 Proficiency with Microsoft Office products such as Excel and Word

 Knowledge of multiple languages is an added advantage

• 1-3 years of experience or training received as a Software Tester for web and mobile applications or similar roles. #software testing
• Good knowledge of Test case preparation.
• Good written and verbal communication skills.
• Strong analytical and documentation skills to present findings to team members.
• Analyze client requirements for validity and feasibility
• Good logical thinking
• Execute all levels of testing - Software Tester - Manual testing
• Detect and track defects and inconsistencies

With over 40 years of innovation, Quantum's end-to-end platform is uniquely equipped to orchestrate protect, and enrich data across its lifecycle, providing enhanced intelligence and actionable insights. Leading organizations in cloud services, entertainment, government, research, education, transportation, and enterprise IT trust Quantum to bring their data to life, because data makes life better, safer, and smarter. Quantum is listed on Nasdaq (QMCO) and the Russell 2000® Index. For more information visit www.quantum.com.

As a Software Engineer, you will collaborate with engineers and product managers on the development and maintenance of Quantum’s DXi-Series of disk-based backup appliance software. Quantum’s DXi series protects our customers data on premises, in the cloud, or in a hybrid environment.

You Are A Part Of:

DXi is a uniquely powerful solution within the Quantum portfolio, allowing customers to meet and exceed their backup needs with one of the fastest products on the market. You’ll work on a product that allows customers to reduce costs, maximize production, scale with ease, and positively impact the environment by reducing power and cooling requirements.

Job Responsibilities:

Responsibilities include, but are not limited to:

• Write code primarily for Linux systems, with programming languages including Python, C, C++, and Perl.

• Design and build differentiating feature sets that continue to expand product capabilities, both on premises and in the cloud.

• Work with development, test, service, and support engineers to develop tactical solutions for customer issues.

• May design and develop automated test suites.

• May maintain lab equipment.

Required Skills and/or Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field of study required.

• 5-10 years related industry experience required.

• 5+ years software development in C or C++ is required.

• 3-5 years’ experience working in a Linux environment is required.

• Experience in writing scripts: Perl, shell, bash, and/or other scripting tools is required.

• Experience with debugging tools such as GDB is required.

• Experience with source control and shared build environments is required.

1. 3-5 years of experience in UI development on Angular.
2. Hands-on experience of HTML 5, CSS, JavaScript, and Typescript.
3. Hands-on experience in Angular 10 or above version.
4. Strong knowledge of REST API.
5. Solid understanding of Object-Oriented programming and a Java background.
6. Ability to work independently and should have an excellent interpersonal and communication skills.
7. Should have strong Angular JS knowledge.
8. Experience in backend testing framework.
9. Good communication skill & ability to work with multiple stakeholders.
10. Node and MongoDB Experience will be an add on

Soft Skills:
1. Excellent organizational and troubleshooting skills with attention to detail to consistency minimize errors.
2. Professional, reliable, and possessing a strong work ethics.
3. Excellent communication skills.

Srijan Technologies is hiring for Delivery Manager - Data Science/Data Engineering
with a permanent WFH option.

Notice: Immediate joiners or candidates with 30 days of notice period are preferred.

Required Skills/Experience:
        • Overall Experience of 10+ years in the Industry
        • Good experience in Agile methodology
        • Experience in delivering Data engineering and data integration  		    projects is a must
        • Experience in delivering Analytical programs is a must
        • Experience in delivering AI / ML projects will be an added advantage
        • Analytical skills
        • Well-developed interpersonal skills
        • Commercial awareness
        • Effective Communication
        • Team working skills
        • Ability to motivate people
        • Management and leadership skills

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Responsible for distributing information to team members and stakeholders
  
• Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  
• Address customer concerns in reference to products, services rendered or employee interactions
  
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients

About the Role: 

Punchh Tech India Pvt. is looking for a Senior Data Analyst – Business Insights to join our team. If you're excited to be part of a winning team, Punchh is a great place to grow your career.

This position is responsible for discovering the important trends among the complex data generated on Punchh platform, that have high business impact (influencing product features and roadmap). Creating hypotheses around these trends, validate them with statistical significance and make recommendations

Reporting to: Director, Analytics

Job Location: Jaipur

Experience Required: 4-6 years

What You’ll Do

• Take ownership of custom data analysis projects/requests and work closely with end users (both internal and external clients) to deliver the results
• Identify successful implementation/utilization of product features and contribute to the best-practices playbook for client facing teams (Customer Success)
• Strive towards building mini business intelligence products that add value to the client base
• Represent the company’s expertise in advanced analytics in a variety of media outlets such as client interactions, conferences, blogs, and interviews.

What You’ll Need

• Masters in business/behavioral economics/statistics with a strong interest in marketing technology
• Proven track record of at least 5 years uncovering business insights, especially related to Behavioral Economics and adding value to businesses
• Proficient in using the proper statistical and econometric approaches to establish the presence and strength of trends in data. Strong statistical knowledge is mandatory.
• Extensive prior exposure in causal inference studies, based on both longitudinal and latitudinal data.
• Excellent experience using Python (or R) to analyze data from extremely large or complex data sets
• Exceptional data querying skills (Snowflake/Redshift, Spark, Presto/Athena, to name a few)
• Ability to effectively articulate complex ideas in simple and effective presentations to diverse groups of stakeholders.
• Experience working with a visualization tool (preferably, but not restricted to Tableau)
• Domain expertise: extensive exposure to retail business, restaurant business or worked on loyalty programs and promotion/campaign effectiveness
• Should be self-organized and be able to proactively identify problems and propose solutions
• Gels well within and across teams, work with stakeholders from various functions such as Product, Customer Success, Implementations among others
• As the stakeholders on business side are based out of US, should be flexible to schedule meetings convenient to the West Coast timings
• Effective in working autonomously to get things done and taking the initiatives to anticipate needs of executive leadership
• Able and willing to relocate to Jaipur post pandemic.

Benefits:

• Medical Coverage, to keep you and your family healthy.
• Compensation that stacks up with other tech companies in your area.
• Paid vacation days and holidays to rest and relax.
• Healthy lunch provided daily to fuel you through your work.
• Opportunities for career growth and training support, including fun team building events.
• Flexibility and a comfortable work environment for you to feel your best.