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Senior Site Reliability Engineer
Senior Site Reliability Engineer
Interfaceai's logo

Senior Site Reliability Engineer

Shashikant MS's profile picture
Posted by Shashikant MS
5 - 8 yrs
₹20L - ₹35L / yr
Remote only
Skills
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
CI/CD
Infrastructure
Reliability

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

 

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

 

We are a fully remote team.

 

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

  • Designing, analyzing and troubleshooting large-scale distributed systems
  • Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
  • Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
  • Debugging and optimizing code and automating routine tasks
  • Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
  • Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
  • You will follow and write good code and solid engineering practices

 

Requirements

You can be a great fit if you are :

  1. Extremely self motivated
  2. Ability to learn quickly
  3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
  4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
  5. Passionate about the possibilities at the intersection of AI + Banking
  6. Worked in a startup of 5 to 30 employees
  7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
  8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
  9. Have a solid understanding of system availability, latency, and performance
  10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
  11. Strong System/network debugging skills
  12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
  13. Experience with setting up production-level monitoring and telemetry
  14. Expertise in Container management & AWS
  15. Experience with kubernetes is a plus
  16. Experience building CI/CD pipelines
  17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
  18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
  19. Ability to effectively articulate technical challenges and solutions.
  20. Proactive outlook for ways to make our systems more reliable
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Interfaceai

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

interface powered Intelligent Virtual Assistants or IVAs make every digital channel of an enterprise intelligent. With our IVAs, an enterprise can leapfrog its customer and employee experiences to voice and text-first based interactions. interface is a platform that can be integrated with your business to provide conversational assistance. With state-of-the-art technology at its core, it can help your business grow manifold.
Read more

Connect with the team

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Shashikant MS
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Shakun Banthia

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Introduction

When was the last time you thought about rebuilding your smart phone charger using solar panels on your backpack OR changed the sequencing of switches in your bedroom (on your own, of course) to make it more meaningful OR pointed out an engineering flaw in the sequencing of traffic signal lights to a fellow passenger, while he gave you a blank look? If the last time this happened was more than 6 months ago, you are a dinosaur for our needs. If it was less than 6 months ago, did you act on it? If yes, then let’s talk.

We are quite keen to meet you if:

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  • You have an insatiable thirst for exploring improvements, optimizing processes, and motivating people.
  • You like experimenting, taking risks and thinking big.

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  3. Are you passionate about learning new domains & architecting solutions that could save a company millions of dollars?

Roles and Responsibilities

This is an entrepreneurial Cloud/DevOps Lead position that evolves to the Director- Cloud engineering .This position requires fanatic iterative improvement ability - architect a solution, code, research, understand customer needs, research more, rebuild and re-architect, you get the drift. We are seeking hard-core-geeks-turned-successful-techies who are interested in seeing their work used by millions of users the world over.


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  • Create Container Orchestration (Kubernetes, Docker), strive for full automated solutions, ensure the up-time and security of all cloud platform systems and infrastructure
  • Stay up to date on relevant technologies, plug into user groups, and ensure our client are using the best techniques and tools
  • Providing business, application, and technology consulting in feasibility discussions with technology team members, customers and business partners
  • Take initiatives to lead, drive and solve during challenging scenarios

Requirements:

  • 3 + Years of experience in Cloud Infrastructure and Operations domains
  • Experience with Linux systems, RHEL/CentOS preferred
  • Specialize in one or two cloud deployment platforms: AWS, GCP, Azure
  • Hands on experience with AWS services (EC2, VPC, RDS, DynamoDB, Lambda)
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  • Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)
  • Deep experience in customer facing roles with a proven track record of effective verbal and written communications
  • Dependable and good team player
  • Desire to learn and work with new technologies

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    • Willing to learn, re-learn, research, break, fix, build, re-build and deliver awesome code to solve real business/consumer needs?
    • An open source enthusiast?
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  • Energetic, disciplined, with a results-oriented approach
  • Strong ethics and transparency in dealings with clients, vendors, colleagues and partners
  • Attitude of ‘give me 5 sharp freshers and 6 months and I will rebuild the way people communicate over the internet.
  • You are customer-centric, and feel strongly about building scalable, secure, quality software. You thrive and succeed in delivering high quality technology products in a growth environment where priorities shift fast. 
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Are you the one? Quick self-discovery test:

  1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
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Your bucket of undertakings:

This position will be responsible to consult with clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

  1. Be the first one to experiment on new-age cloud offerings, help define the best practice as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
  2. Continually augment skills and learn new tech as the technology and client needs evolve
  3. Use your experience in the Google cloud platform, AWS, or Microsoft Azure to build hybrid-cloud solutions for customers.
  4. Provide leadership to project teams, and facilitate the definition of project deliverables around core Cloud-based technology and methods.
  5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
  6. Participate in technical reviews of requirements, designs, code, and other artifacts
  7. Identify and keep abreast of new technical concepts in the google cloud platform
  8. Security, Risk, and Compliance - Advise customers on best practices around access management, network setup, regulatory compliance, and related areas.

Accomplishment Set 

  • Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 
  • Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.
  • Strong service attitude and a commitment to quality.
  • Highly organised and efficient.
  • Confident working with others to inspire a high-quality standard.

Experience :

  • 4-8 years experience in Cloud Infrastructure and Operations domains
  • Experience with Linux systems and/OR Windows servers
  • Specialize in one or two cloud deployment platforms: AWS, GCP
  • Hands on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine, API Gateway, AppSync and ServiceMesh)
  • Experience in one or more scripting language-Python, Bash
  • Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios
  • Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)
  • DevOps Technologies (AWS DevOps, Jenkins, Git, Maven)
  • Knowledge on Configuration Management tools such as Ansible, Terraform, Puppet, Chef, Packer
  • Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

Education :

  1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
  2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
  3. 3-8 years of experience with hands-on experience in Cloud Computing (AWS/GCP) and IT operational experience in a global enterprise environment.
  4. Good analytical, communication, problem solving, and learning skills.
  5. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.
Read more
Vamstar
at Vamstar
3 recruiters
Manasi Rokade
Posted by Manasi Rokade
Remote only
3 - 6 yrs
₹6L - ₹10L / yr
DevOps
skill iconDocker
skill iconAmazon Web Services (AWS)
CI/CD
skill iconNodeJS (Node.js)
+4 more

 

 

We are looking for a full-time remote DevOps Engineer who has worked with CI/CD automation, big data pipelines and Cloud Infrastructure, to solve complex technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the latest tech in big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.

 

Job Requirements

 

  • Experience deploying, automating, maintaining, and improving complex services and pipelines • Strong understanding of DevOps tools/process/methodologies
  • Experience with AWS Cloud Formation and AWS CLI is essential
  • The ability to work to project deadlines efficiently and with minimum guidance
  • A positive attitude and enjoys working within a global distributed team

 

Skills

 

  • Highly proficient working with CI/CD and automating infrastructure provisioning
  • Deep understanding of AWS Cloud platform and hands on experience setting up and maintaining with large scale implementations
  • Experience with JavaScript/TypeScript, Node, Python and Bash/Shell Scripting
  • Hands on experience with Docker and container orchestration
  • Experience setting up and maintaining big data pipelines, Serverless stacks and containers infrastructure
  • An interest in healthcare and medical sectors
  • Technical degree with 4 plus years’ infrastructure and automation experience

 

Read more
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