About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable

About Interfaceai
About
Connect with the team
Company social profiles
Similar jobs

We are seeking an experienced Operations Lead to drive operational excellence and lead a dynamic team in our fast-paced environment. The ideal candidate will combine strong technical expertise in Python with proven leadership capabilities to optimize processes, ensure system reliability, and deliver results.
Key Responsibilities
- Team & stakeholder leadership - Lead 3-4 operations professionals and work cross-functionally with developers, system administrators, quants, and traders
- DevOps automation & deployment - Develop deployment pipelines, automate configuration management, and build Python-based tools for operational processes and system optimization
- Technical excellence & standards - Drive code reviews, establish development standards, ensure regional consistency with DevOps practices, and maintain technical documentation
- System operations & performance - Monitor and optimize system performance for high availability, scalability, and security while managing day-to-day operations
- Incident management & troubleshooting - Coordinate incident response, resolve infrastructure and deployment issues, and implement automated solutions to prevent recurring problems
- Strategic technical leadership - Make infrastructure decisions, identify operational requirements, design scalable architecture, and stay current with industry best practices
- Reporting & continuous improvement - Report on operational metrics and KPIs to senior leadership while actively contributing to DevOps process improvements
Qualifications and Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Proven experience of at least 5 years as a Software Engineer including at least 2 years as a DevOps Engineer or similar role, working with complex software projects and environments.
- Excellent knowledge with cloud technologies, containers and orchestration.
- Proficiency in scripting and programming languages such as Python and Bash.
- Experience with Linux operating systems and command-line tools.
- Proficient in using Git for version control.
Good to Have
- Experience with Nagios or similar monitoring and alerting systems
- Backend and/or frontend development experience for operational tooling
- Previous experience working in a trading firm or financial services environment
- Knowledge of database management and SQL
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Experience with DevOps practices and CI/CD pipelines
- Understanding of network protocols and system administration
Why You’ll Love Working Here
We’re a team that hustles—plain and simple. But we also believe life outside work matters. No cubicles, no suits—just great people doing great work in a space built for comfort and creativity.
Here’s what we offer:
💰 Competitive salary – Get paid what you’re worth.
🌴 Generous paid time off – Recharge and come back sharper.
🌍 Work with the best – Collaborate with top-tier global talent.
✈️ Adventure together – Annual offsites (mostly outside India) and regular team outings.
🎯 Performance rewards – Multiple bonuses for those who go above and beyond.
🏥 Health covered – Comprehensive insurance so you’re always protected.
⚡ Fun, not just work – On-site sports, games, and a lively workspace.
🧠 Learn and lead – Regular knowledge-sharing sessions led by your peers.
📚 Annual Education Stipend – Take any external course, bootcamp, or certification that makes you better at your craft.
🏋️ Stay fit – Gym memberships with equal employer contribution to keep you at your best.
🚚 Relocation support – Smooth move? We’ve got your back.
🏆 Friendly competition – Work challenges and extracurricular contests to keep things exciting.
We work hard, play hard, and grow together. Join us.
(P.S. We hire for talent, not pedigree—but if you’ve worked at a top tech co or fintech startup, we’d love to hear how you’ve shipped great products.)
Location: Remote
Job Description :
- Strong hands-on knowledge on Azure DevOps.
- Mandatory Skills required :Azure Devops,docker,Kubernetes
- Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
- Require only developer experience profiles, and Admin roles are not required
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Excellent communication skills
Open to work on EST time zone(6pm to 3am)
Technical Skills:
· In depth understanding of DevSecOps process and governance
· Understanding of various branching strategies
· Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.)
· Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc)
· Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP)
· Proficient with Terraform
· Hands on experience working with Kubernetes
· Proficient working with GIT version control
· Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc)
· Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc)
· Hands on experience with GitOps
- Extensive experience in designing & supporting Azure Managed Services Operations.
- Maintaining the Azure Active Directory and Azure AD authentication.
- Azure update management – Handling updates/Patching.
- Good understanding of Azure services (Azure App Service, Azure SQL, Azure Storage Account..etc).
- Understanding of load balancers, DNS, virtual networks, NSG and firewalls in cloud environment.
- ARM templates writing, setup automation for resources provisioning.
- Knowledge on Azure automation and Automation Desire State Configuration.
- Good understanding of High Availability and Auto scaling.
- Azure Backups and ASR (Azure Site Recovery)
- Azure Monitoring and Configuration monitoring (performance metrics, OMS)
- Cloud Migration Experience(On premise to Cloud).
- PowerShell scripting for custom tasks automation.
- Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems.
Certification:
Azure Administrator (AZ-103) & Azure Architect (AZ-300 & AZ-301)


Job Description:
• Contribute to customer discussions in collecting the requirement
• Engage in internal and customer POC’s to realize the potential solutions envisaged for the customers.
• Design/Develop/Migrate VRA blueprints and VRO workflows; strong hands-on knowledge in vROPS and integrations with application and VMware solutions.
• Develop automation scripts to support the design and implementation of VMware projects.
Qualification:
• Maintain current, high-level technical knowledge of the entire VMware product portfolio and future product direction and In depth level knowledge
• Maintain deep technical and business knowledge of cloud computing and networking applications, industry directions, and trends.
• Experience with REST API and/or Python programming. TypeScript/NodeJS backend experience
• Experience with Kubernetes
• Familiarity with DevOps tools like Ansible, Puppet, Terraform
• End to end experience in Architecture, Design and Development of VMware Cloud Automation suite with good exposure to VMware products and/or Solutions.
• Hands-on experience in automation, coding, debugging and release.
• Sound process knowledge from requirement gathering, implementation, deployment and Support.
• Experience in working with global teams, customers and partners with solid communication skills.
• VMware CMA certification would be a plus
• Academic background in MS/BE/B-Tech/ IT/CS/ECE/EE would be preferred.
Hands on experience in:
- Deploying, managing, securing and patching enterprise applications on large scale in Cloud preferably AWS.
- Experience leading End-to-end DevOps projects with modern tools encompassing both Applications and Infrastructure
- AWS Code deploy, Code build, Jenkins, Sonarqube.
- Incident management and root cause analysis.
- Strong understanding of immutable infrastructure and infrastructure as code concepts. Participate in capacity planning and provisioning of new resources. Importing already deployed infra into IaaC.
- Utilizing AWS cloud services such as EC2, S3, IAM, Route53, RDS, VPC, NAT/IG Gateway, LAMBDA, Load Balancers, CloudWatch, API Gateway are some of them.
- AWS ECS managing multi cluster container environments (ECS with EC2 and Fargate with service discovery using Route53)
- Monitoring/analytics tools like Nagios/DataDog and logging tools like LogStash/SumoLogic
- Simple Notification Service (SNS)
- Version Control System: Git, Gitlab, Bitbucket
- Participate in Security Audit of Cloud Infrastructure.
- Exceptional documentation and communication skills.
- Ready to work in Shift
- Knowledge of Akamai is Plus.
- Microsoft Azure is Plus
- Adobe AEM is plus.
- AWS Certified DevOps Professional is plus
Below is the Job Description for the position of DevOps Azure Engineer in Xceedance co.
Qualifications BE/ B.Tech/ MCA in computer science
Key Requirement for the Position Develop Azure application design and connectivity patterns, Azure networking topologies, and Azure storage facilities.
• Run code conformance tools as part of releases.
• Design Azure app service web app by using Azure CLI, PowerShell, and other tools.
• Implement containerized solution using Docker and Azure Kubernetes Service
• Automating the build and deployment process through Azure DevOps approach and tools from development to production
• Design and implement CI/CD pipelines
• Script and update build and deployments.
• Coordinate environment usage and alignment.
• Develop, maintain, and optimize automated deployments code for development, test, staging and production environments.
• Configure the application and container platform with proactive monitoring tools and trigger alerts through communication channels
• Develop infrastructure and platform code
• Effectively contribute to building the overall knowledge and expertise of the technical team
• Provide Level 2/3 technical support
Location Noida or Gurgaon
Why you should join us
- You will join the mission to create positive impact on millions of peoples lives
- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)
- You get to work in an accelerated learning environment
What you will do
- You will provide deep technical expertise to your team in building future ready systems.
- You will help develop a robust roadmap for ensuring operational excellence
- You will setup infrastructure on AWS that will be represented as code
- You will work on several automation projects that provide great developer experience
- You will setup secure, fault tolerant, reliable and performant systems
- You will establish clean and optimised coding standards for your team that are well documented
- You will set up systems in a way that are easy to maintain and provide a great developer experience
- You will actively mentor and participate in knowledge sharing forums
- You will work in an exciting startup environment where you can be ambitious and try new things :)
You should apply if
- You have a strong foundation in Computer Science concepts and programming fundamentals
- You have been working on cloud infrastructure setup, especially on AWS since 8+ years
- You have set up and maintained reliable systems that operate at high scale
- You have experience in hardening and securing cloud infrastructures
- You have a solid understanding of computer networking, network security and CDNs
- Extensive experience in AWS, Kubernetes and optionally Terraform
- Experience in building automation tools for code build and deployment (preferably in JS)
- You understand the hustle of a startup and are good with handling ambiguity
- You are curious, a quick learner and someone who loves to experiment
- You insist on highest standards of quality, maintainability and performance
- You work well in a team to enhance your impact
- Expertise in Infrastructure & Application design & architecture
- Expertise in AWS, OS & networking
- Having good exposure on Infra & Application security
- Expertise in Python, Shell scripting
- Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
- Solid background in systems engineering and operations
- Strong in Devops methodologies and processes
- Strong in CI/CD pipeline & SDLC.

