About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable

About Interfaceai
About
Connect with the team
Company social profiles
Similar jobs
The candidate should have a background in development/programming with experience in at least one of the following: .NET, Java (Spring Boot), ReactJS, or AngularJS.
Primary Skills:
- AWS or GCP Cloud
- DevOps CI/CD pipelines (e.g., Azure DevOps, Jenkins)
- Python/Bash/PowerShell scripting
Secondary Skills:
- Docker or Kubernetes
We are looking to fill the role of Kubernetes engineer. To join our growing team, please review the list of responsibilities and qualifications.
Kubernetes Engineer Responsibilities
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Candidate must have a minimum of 8+ years of IT experience
IST time zone.
candidates should have hands-on experience in
DevOps (GitLab, Artifactory, SonarQube, AquaSec, Terraform & Docker / K8")
Thanks & Regards,
Anitha. K
TAG Specialist
Who We Are
Grip is building a new category of investment options for the new-age of Indian Investors. Millennials
don’t communicate, shop, pay, entertain and work like the previous generation - then why should they
invest the same way?
Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-
growing destinations for alternative investments. Today, Grip offers multiple investment options providing
8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,
inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a
minimum investment size of INR 20,000, Grip is democratizing investment options that have previously
only been available to the largest funds and family offices.
Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-
facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves
to solve problems, think creatively, and fly the plane as we continue to build it.
In the News
- Money Control : Click Here
- Hindu Business : Click Here
What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Courage
○ Transparency
○ Ownership
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The Company has turned two so you get a seat on rocketship that’s just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
● Design cloud infrastructure that is secure, scalable, and highly available onAWS
● Work collaboratively with software engineering to define infrastructure and
deploying requirements
● Provision, configure and maintain AWS cloud infrastructure defined as code
● Ensure configuration and compliance with configuration management tools
● Administer and troubleshoot Linux based systems
● Troubleshoot problems across a wide array of services and functional areas
● Build and maintain operational tools for deployment, monitoring, and analysis of AWS
infrastructure and systems
● Perform infrastructure cost analysis and optimization
Your Superpowers
● At least 3-5 years of experience building and maintaining AWS infrastructure
(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,
S3,RDS,Elasticbeanstalk)
● Strong understanding of how to secure AWS environments and meet
compliance requirements
● Expertise using Chef/Cloudformation/Ansible for configuration management
● Hands-on experience deploying and managing infrastructure with Terraform
● Solid foundation of networking and Linux administration
● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS
● Ability to learn/use a wide variety of open source technologies and tools
● Strong bias for action and ownership
● Improve CI/CD tooling using gitlab.
● Implement and improve monitoring and alerting.
● Build and maintain highly available systems.
● Implement the CI pipeline.
● Implement and maintain monitoring stacks.
● Lead and guide the team in identifying and implementing new technologies.
● Implement and own the CI.
● Manage CD tooling.
● Implement and maintain monitoring and alerting.
● Build and maintain highly available production systems.
Skills
● Configuration Management experience such as Kubernetes, Ansible or similar.
● Managing production infrastructure with Terraform, CloudFormation, etc.
● Strong Linux, system administration background.
● Ability to present and communicate the architecture in a visual form. Strong knowledge of AWS,
Azure, GCP.
● Responsible for development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Provide evidences in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should have knowledge on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc
What you bring:
● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.
Aviso offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.







