About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
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Hiring for the below position with one of our premium client
Role: Senior DevOps Engineer
Exp:7+ years
Location: Chennai
Key skills: DevOps, Cloud, Python scripting
Description:
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
7-9 years overall and at least 3-4 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere
o Good understanding and familiarity with Linux o Networking knowledge – Firewalls, VPNs, Load Balancers o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana o Git, Jenkins, Jira
If interested kindly apply!
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Working with Ruby, Python, Perl, and Java
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Troubleshooting and having working knowledge of various tools, open-source technologies, and cloud services.
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Configuring and managing databases and cache layers such as MySQL, Mongo, Elasticsearch, Redis
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Setting up all databases and for optimisations (sharding, replication, shell scripting etc)
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Creating user, Domain handling, Service handling, Backup management, Port management, SSL services
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Planning, testing & development of IT Infrastructure ( Server configuration and Database) and handling the technical issue related to server Docker and VM optimization
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Demonstrate awareness of DB management, server related work, Elasticsearch.
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Selecting and deploying appropriate CI/CD tools
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Striving for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
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Experience working on Linux based infrastructure
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Awareness of critical concepts in DevOps and Agile principles
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6-8 years of experience
Contract Review and Lifecycle management is no longer a niche idea. It is one of the fastest growing sectors within legal operations automation with a market size of $10B growing at 15% YoY. InkPaper helps corporations and law firms optimize their contract workflow and lifecycle management by providing workflow automation, process transparency, efficiency, and speed. Automation and Blockchain have the power to transform legal contracts as we know of today; if you are interested in being part of that journey, keep reading!
InkPaper.AI is looking for passionate DevOps Engineer who can drive and build next generation AI-powered products in Legal Technology: Document Workflow Management and E-signature platforms. You will be a part of the product engineering team based out of Gurugram, India working closely with our team in Austin, USA.
If you are a highly skilled DevOps Engineer with expertise in GCP, Azure, AWS ecosystems, and Cybersecurity, and you are passionate about designing and maintaining secure cloud infrastructure, we would love to hear from you. Join our team and play a critical role in driving our success while ensuring the highest standards of security.
Responsibilities:
- Solid experience in building enterprise-level cloud solutions on one of the big-3(AWS/Azure/GCP)
- Collaborate with development teams to automate software delivery pipelines, utilizing CI/CD tools and technologies.
- Responsible for configuring and overseeing cloud services, including virtual machines, containers, serverless functions, databases, and networking components, ensuring their effective management and operation.
- Responsible for implementing robust monitoring, logging, and alerting solutions to ensure optimal system health and performance
- Develop and maintain documentation for infrastructure, deployment processes, and security procedures.
- Troubleshoot and resolve infrastructure and deployment issues, ensuring system availability and reliability.
- Conduct regular security assessments, vulnerability scans, and penetration tests to identify and address potential threats.
- Implement security controls and best practices to protect systems, data, and applications in compliance with industry standards and regulations
- Stay updated on emerging trends and technologies in DevOps, cloud, and cybersecurity. Recommend improvements to enhance system efficiency and security.
An ideal candidate would credibly demonstrate various aspects of the InkPaper Culture code –
- We solve for the customer
- We practice good judgment
- We are action-oriented
- We value deep work over shallow work
- We reward work over words
- We value character over only skills
- We believe the best perk is amazing peers
- We favor autonomy
- We value contrarian ideas
- We strive for long-term impact
You Have:
- B.Tech in Computer Science.
- 2 to 4 years of relevant experience in DevOps.
- Proficiency in GCP, Azure, AWS ecosystems, and Cybersecurity
- Experience with: CI/CD automation, cloud service configuration, monitoring, troubleshooting, security implementation.
- Familiarity with Blockchain will be an edge.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail
At InkPaper, we hire people who will help us change the future of legal services. Even if you do not think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Benefits
- Hybrid environment to work from our Gurgaon Office and from the comfort of your home.
- Great compensation package!
- Tools you need on us!
- Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplemental for all employees and dependents
- 15 planned leaves + 10 Casual Leaves + Company holidays as per government norms
InkPaper is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from diverse backgrounds, not just because it is the right thing to do, but because it makes us stronger. We are an equal opportunity employer and does not discriminate against candidates based on race, ethnicity, religion, sex, gender, sexual orientation, gender identity, or disability
Location: Gurugram or remote
- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details :
- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
- The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
- You will be part of a team that keeps the business running for cloud products and services that are used 24- 7 by the company's consumers and enterprise customers around the world. You will be asked to contribute to operate, maintain and provide escalation support for the company's cloud infrastructure that powers all of cloud offerings.
Job Role :
- As a senior engineer, your role grows as you gain experience in our operations. We facilitate a hands-on learning experience after an induction program, to get you into the role as quickly as possible.
- The systems engineer role also requires candidates to research and recommend innovative and automated approaches for system administration tasks.
- The work culture allows a seamless integration with different product engineering teams. The teams work together and share responsibility to triage in complex operational situations. The candidate is expected to stay updated on best practices and help evolve processes both for resilience of services and compliance.
- You will be required to provide support for both, production and non-production environments to ensure system updates and expected service levels. You will be required to specifically handle 24/7 L2 and L3 oversight for incident responses and have an excellent understanding of the end-to-end support process from client to different support escalation levels.
- The role also requires a discipline to create, update and maintain process documents, based on operation incidents, technologies and tools used in the processes to resolve issues.
QUALIFICATION AND EXPERIENCE :
- A graduate degree or senior diploma in engineering or technology with some or all of the following:
- Knowledge and work experience with KVM, AWS (Glacier, S3, EC2), RabbitMQ, Fluentd, Syslog, Nginx is preferred
- Installation and tuning of Web Servers, PHP, Java servlets, memory-based databases for scalability and performance
- Knowledge of email related protocols such as SMTP, POP3, IMAP along with experience in maintenance and administration of MTAs such as postfix, qmail, etc will be an added advantage
- Must have knowledge on monitoring tools, trend analysis, networking technologies, security tools and troubleshooting aspects.
- Knowledge of analyzing and mitigating security related issues and threats is certainly desirable.
- Knowledge of agile development/SDLC processes and hands-on participation in planning sprints and managing daily scrum is desirable.
- Preferably, programming experience in Shell, Python, Perl or C.
Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.
Requirements
● 2+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and
Kubernetes or similar infrastructure platforms. (preferably AWS)
● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test
everything, proactive monitoring etc).
● Experience in building and operating distributed systems.
● Understanding of operating systems, virtualization, containerization and networks
preferable
● Hands-on coding on any of the languages like Python or GoLang.
● Familiarity with software engineering practices including unit testing, code reviews, and
design documentation.
● Strong debugging and problem-solving skills Curiosity about how things work and love to
share that knowledge with others.
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family
JOB DETAILS
What You'll Do
We are looking for a DevOps Engineer for managing the interchange of data between the server and the users. Your primary responsibility will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to request from the frontend. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.
What we are looking for
- Must have strong knowledge of Kubernetes and Helm3
- Should have previous experience in Dockerizing the applications.
- Should be able to automate manual tasks using Shell or Python
- Should have good working knowledge on AWS and GCP clouds
- Should have previous experience working on Bitbucket, Github, or any other VCS.
- Must be able to write Jenkins Pipelines and have working knowledge on GitOps and ArgoCD.
- Have hands-on experience in Proactive monitoring using tools like NewRelic, Prometheus, Grafana, Fluentbit, etc.
- Should have a good understanding of ELK Stack.
- Exposure on Jira, confluence, and Sprints.
What you will do:
- Mentor junior Devops engineers and improve the team’s bar
- Primary owner of tech best practices, tech processes, DevOps initiatives, and timelines
- Oversight of all server environments, from Dev through Production.
- Responsible for the automation and configuration management
- Provides stable environments for quality delivery
- Assist with day-to-day issue management.
- Take lead in containerising microservices
- Develop deployment strategies that allow DevOps engineers to successfully deploy code in any environment.
- Enables the automation of CI/CD
- Implement dashboard to monitors various
- 1-3 years of experience in DevOps
- Experience in setting up front end best practices
- Working in high growth startups
- Ownership and Be Proactive.
- Mentorship & upskilling mindset.
- systems and applications
what you’ll get- Health Benefits
- Innovation-driven culture
- Smart and fun team to work with
- Friends for life
Azure DeVops
On premises to Azure Migration
Docker, Kubernetes
Terraform CI CD pipeline
9+ Location
Budget – BG, Hyderabad, Remote , Hybrid –
Budget – up to 30 LPA
JOB RESPONSIBILITIES:
- Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
- Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
- Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
- Implement proactive measures for automated detection and resolution of recurring operational issues
- Lead operational support team manage incidents, document root cause and tracking preventive measures
- Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
- Responsible for the design and development of tools, installation procedures
- Develops and maintains accurate estimates, timelines, project plans, and status reports
- Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
- Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
- Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
- Perform infrastructure cost analysis and optimization
SKILLS & ABILITIES
Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering
Technical Skills:
- Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
- Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
- Ability to learn/use a wide variety of open-source technologies and tools
- Sound understanding of cloud technologies preferably AWS technologies
- Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
- 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
- Good scripting skills (Python/Perl/Ruby/Bash)
- Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
- Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
- Working knowledge on HSM and PKI (Good to have)
Location:
- Bangalore
Experience:
- 10 + Years.
Mandatory:
● A minimum of 1 year of development, system design or engineering experience ●
Excellent social, communication, and technical skills
● In-depth knowledge of Linux systems
● Development experience in at least two of the following languages: Php, Go, Python,
JavaScript, C/C++, Bash
● In depth knowledge of web servers (Apache, NgNix preferred)
● Strong in using DevOps tools - Ansible, Jenkins, Docker, ELK
● Knowledge to use APM tools, NewRelic is preferred
● Ability to learn quickly, master our existing systems and identify areas of improvement
● Self-starter that enjoys and takes pride in the engineering work of their team ● Tried
and Tested Real-world Cloud Computing experience - AWS/ GCP/ Azure ● Strong
Understanding of Resilient Systems design
● Experience in Network Design and Management