About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable
About Interfaceai
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DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira
Type, Location
Full Time @ Anywhere in India
Desired Experience
2+ years
Job Description
What You’ll Do
● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.
● Take charge of DevOps activities for CI/CD with the latest tech stacks.
● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.
● Implementing the DevOps philosophy and strategy across different domains in organisation.
● Build automation at various levels, including code deployment to streamline release process
● Will be responsible for architecture of cloud services
● 24*7 monitoring of the infrastructure
● Use programming/scripting in your day-to-day work
● Have shell experience - for example Powershell on Windows, or BASH on *nix
● Use a Version Control System, preferably git
● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)
● Scalability, HA and troubleshooting of web-scale applications.
● Infrastructure-As-Code tools like Terraform, CloudFormation
● CI/CD systems such as Jenkins, CircleCI
● Container technologies such as Docker, Kubernetes, OpenShift
● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA
What you bring to the table
● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.
● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.
● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems
● Configuration management tools such as Ansible/Chef/Puppet
Bonus if you have…
● Basic understanding of Networking(routing, switching, dns) and Storage
● Basic understanding of Protocol such as UDP/TCP
● Basic understanding of Cloud computing
● Basic understanding of Cloud computing models like SaaS, PaaS
● Basic understanding of git or any other source code repo
● Basic understanding of Databases(sql/no sql)
● Great problem solving skills
● Good in communication
● Adaptive to learning
As part of the Cloud Platform / Devops team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –
- Building Infrastructure on AWS driven through terraform and building automation tools for deployment, infrastructure management, and observability stack
- Building and Scaling on Kubernetes
- Ensuring the Security of Upswing Cloud Infra
- Building Security Checks and automation to improve overall security posture
- Building automation stack for components like JVM-based applications, Apache Pulsar, MongoDB, PostgreSQL, Reporting Infra, etc.
- Mentoring people across the teams to enable best practices
- Mentoring and guiding team members to upskill and helm them develop work class Fintech Infrastructure
What will you do if you join us?
- Write a lot of code
- Engage in a lot of cross-team collaboration to independently drive forward infrastructure initiatives and Devops practices across the org
- Taking Ownership of existing, ongoing, and future initiatives
- Plan Architecture- for upcoming infrastructure
- Build for Scale, Resiliency & Security
- Introduce best practices wrt Devops & Cloud in the team
- Mentor new/junior team members and eventually build your own team
You should have
- Curiosity for on-the-job learning and experimenting with new technologies and ideas
- A strong background in Linux environment
- Must have Programming skills and Experience
- Strong experience in Cloud technologies, Security and Networking concepts, Multi-cloud environments, etc.
- Experience with at least one scripting language (GoLang/Python/Ruby/Groovy)
- Experience in Terraform is highly desirable but not mandatory
- Experience with Kubernetes and Docker is required
- Understanding of the Java Technologies and Stack
- Any other Devops related experience will be considered
Objectives :
- Building and setting up new development tools and infrastructure
- Working on ways to automate and improve development and release processes
- Testing code written by others and analyzing results
- Ensuring that systems are safe and secure against cybersecurity threats
- Identifying technical problems and developing software updates and ‘fixes’
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning out projects and being involved in project management decisions
Daily and Monthly Responsibilities :
- Deploy updates and fixes
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications :
- Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
- 3+ years of experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Srijan Technologies is hiring for the DevOps Lead position- Cloud Team with a permanent WFH option.
Immediate Joiners or candidates with 30 days notice period are preferred.
Requirements:-
- Minimum 4-6 Years experience in DevOps Release Engineering.
- Expert-level knowledge of Git.
- Must have great command over Kubernetes
- Certified Kubernetes Administrator
- Expert-level knowledge of Shell Scripting & Jenkins so as to maintain continuous integration/deployment infrastructure.
- Expert level of knowledge in Docker.
- Expert level of Knowledge in configuration management and provisioning toolchain; At least one of Ansible / Chef / Puppet.
- Basic level of web development experience and setup: Apache, Nginx, MySQL
- Basic level of familiarity with Agile/Scrum process and JIRA.
- Expert level of Knowledge in AWS Cloud Services.
This role requires a balance between hands-on infrastructure-as-code deployments as well as involvement in operational architecture and technology advocacy initiatives across the Numerator portfolio.
Responsibilities
|
|
Technical Skills
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DevOps
Engineers : Min 3 to 5 Years
Tech Leads : Min 6 to 10 Years
- Implementing & supporting CI/CD/CT pipelines at scale.
- Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.
- Extensive experience with Shell scripts (bash).
- Knowledge and practical experience of Jenkins for CI.
- Experienced in build & release management.
- Experience of deploying JVM based applications.
- Enterprise AWS deployment with sound knowledge on AWS & AWS security.
- Knowledge of encryption technologies: IPSec, SSL, SSH.
- Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments.
- DNS providing and maintenance.
- Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.
- Knowledge of app and server monitoring tools such as ELK/AppEngine.
- Excellent written, oral communication and interpersonal skills.
Required Skills and Experience
- 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.
- 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
- 2+ years of hands-on experience as a DevOps engineer
- Strong leadership, communication and interpersonal skills geared to getting things done
- Developing themselves and the talent within their charge – fostering and creating opportunity for the team
- Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
- Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
- Own site stability, performance, capacity planning, DevOps recruitment.