About Us
We have grown over 1400% in revenues in the last year.
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.
Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1.
We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups.
We are a fully remote team.
Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.
As a Site Reliability Engineer you will be in charge of:
- Designing, analyzing and troubleshooting large-scale distributed systems
- Engaging in cross-functional team discussions on design, deployment, operation, and maintenance, in a fast-moving, collaborative set up
- Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
- Debugging and optimizing code and automating routine tasks
- Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
- Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products
- You will follow and write good code and solid engineering practices
Requirements
You can be a great fit if you are :
- Extremely self motivated
- Ability to learn quickly
- Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation.
- 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
- Have a solid understanding of system availability, latency, and performance
- Strong programming skills in at least one major programming language and the ability to learn new languages as needed
- Strong System/network debugging skills
- Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
- Experience with setting up production-level monitoring and telemetry
- Expertise in Container management & AWS
- Experience with kubernetes is a plus
- Experience building CI/CD pipelines
- Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Ability to effectively articulate technical challenges and solutions.
- Proactive outlook for ways to make our systems more reliable

About Interfaceai
About
Connect with the team
Company social profiles
Similar jobs
Job Title : Senior DevOps Engineer (Only Mumbai Candidates)
Experience : 5+ Years
Location : Mumbai (On-site)
Notice Period : Immediate to 15 Days
Interview Process : 1 Internal Round + 1 Client Round
Mandatory Skills :
Multi-Cloud (AWS/GCP/Azure – any two), Kubernetes, Terraform, Helm (writing Helm Charts), CI/CD (GitLab CI/Jenkins/GitHub Actions), GitOps (ArgoCD/FluxCD), Multi-tenant deployments, Stateful microservices on Kubernetes, Enterprise Linux.
Role Overview :
We are looking for a Senior DevOps Engineer to design, build, and manage scalable cloud infrastructure and DevOps pipelines for product-based platforms.
The ideal candidate should have strong experience with Kubernetes, Terraform, Helm Charts, CI/CD, and GitOps practices.
Key Responsibilities :
- Design and manage scalable cloud infrastructure across AWS/GCP/Azure.
- Deploy and manage microservices on Kubernetes clusters.
- Build and maintain Infrastructure as Code using Terraform and Helm.
- Implement CI/CD pipelines using GitLab CI, Jenkins, or GitHub Actions.
- Implement GitOps workflows using ArgoCD or FluxCD.
- Ensure secure, scalable, and reliable DevOps architecture.
- Implement monitoring and logging using Prometheus, Grafana, or ELK.
Good to Have :
- Packer, OpenShift/Rancher/K3s, On-prem deployments, PaaS experience, scripting (Bash/Python), Terraform modules.

Senior Cloud Engineer Job Description
Position Title: Senior Cloud Engineer -- AWS [LONG TERM-CONTRACT POSITION]
Location: Remote [REQUIRES WORKING IN CST TIME ZONE]
Position Overview
The Senior Cloud Engineer will play a critical role in designing, deploying, and managing scalable, secure, and highly available cloud infrastructure across multiple platforms (AWS, Azure, Google Cloud). This role requires deep technical expertise, leadership in cloud
strategy, and hands-on experience with automation, DevOps practices, and cloud-native technologies. The ideal candidate will work collaboratively with cross-functional teams to deliver robust cloud solutions, drive best practices, and support business objectives
through innovative cloud engineering.
Key Responsibilities
Design, implement, and maintain cloud infrastructure and services, ensuring high availability, performance, and security across multi-cloud environments (AWS, Azure, GCP)
Develop and manage Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, and Ansible for automated provisioning and configuration
Lead the adoption and optimization of DevOps methodologies, including CI/CD pipelines, automated testing, and deployment processes
Collaborate with software engineers, architects, and stakeholders to architect cloud-native solutions that meet business and technical requirements
Monitor, troubleshoot, and optimize cloud systems for cost, performance, and reliability, using cloud monitoring and logging tools
Ensure cloud environments adhere to security best practices, compliance standards, and governance policies, including identity and access management, encryption, and vulnerability management
Mentor and guide junior engineers, sharing knowledge and fostering a culture of continuous improvement and innovation
Participate in on-call rotation and provide escalation support for critical cloud infrastructure issues
Document cloud architectures, processes, and procedures to ensure knowledge transfer and operational excellence
Stay current with emerging cloud technologies, trends, and best practices,
Required Qualifications
- Bachelors or Masters degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent work experience
- 6–10 years of experience in cloud engineering or related roles, with a proven track record in large-scale cloud environments
- Deep expertise in at least one major cloud platform (AWS, Azure, Google Cloud) and experience in multi-cloud environments
- Strong programming and scripting skills (Python, Bash, PowerShell, etc.) for automation and cloud service integration
- Proficiency with DevOps tools and practices, including CI/CD (Jenkins, GitLab CI), containerization (Docker, Kubernetes), and configuration management (Ansible, Chef)
- Solid understanding of networking concepts (VPC, VPN, DNS, firewalls, load balancers), system administration (Linux/Windows), and cloud storage solutions
- Experience with cloud security, governance, and compliance frameworks
- Excellent analytical, troubleshooting, and root cause analysis skills
- Strong communication and collaboration abilities, with experience working in agile, interdisciplinary teams
- Ability to work independently, manage multiple priorities, and lead complex projects to completion
Preferred Qualifications
- Relevant cloud certifications (e.g., AWS Certified Solutions Architect, AWS DevOps Engineer, Microsoft AZ-300/400/500, Google Professional Cloud Architect)
- Experience with cloud cost optimization and FinOps practices
- Familiarity with monitoring/logging tools (CloudWatch, Kibana, Logstash, Datadog, etc.)
- Exposure to cloud database technologies (SQL, NoSQL, managed database services)
- Knowledge of cloud migration strategies and hybrid cloud architectures
Work mode- WFO 5 days
Location: Hyderabad (Onsite)
Experience- 4-6 yrs
- K8s Hands-on experience
- Linux Troubleshooting Skills
- Experience on OnPrem Servers and Management
- Helm
- Docker
- Ingress and Ingress Controllers
- Networking Basics
- Proficient Communication
Must-Have Skills:
- Hands-on experience with airgap Kubernetes clusters, ideally in regulated industries (finance, healthcare, etc.).
- Strong expertise in CI/CD pipelines, programmable infrastructure, and automation.
- Proficiency in Linux troubleshooting, observability (Prometheus, Grafana, ELK), and multi-region disaster recovery.
- Security & compliance knowledge for regulated industries.
- Preferred: Experience with GKE, RKE, Rook-Ceph, and certifications like CKA, CKAD.
Who You Are
- A Kubernetes expert who thrives on scalability, automation, and security.
- Passionate about optimizing infrastructure, CI/CD, and high-availability systems.
- Comfortable troubleshooting Linux, improving observability, and ensuring disaster recovery readiness.
- A problem solver who simplifies complexity and drives cloud-native adoption.
What You’ll Do
- Architect & automate Kubernetes solutions for airgap and multi-region clusters.
- Optimize CI/CD pipelines & cloud-native deployments.
- Work with open-source projects, selecting the right tools for the job.
- Educate & guide teams on modern cloud-native infrastructure best practices.
- Solve real-world scaling, security, and infrastructure automation challenges.
Why Join Us?
- Work on high-impact Kubernetes projects in regulated industries.
- Solve real-world automation & infrastructure challenges with cutting-edge tools.
- Grow in a team that values learning, open-source contributions, and innovation.
Job Responsibilities:
Section 1 -
- Responsible for managing and providing L1 support to Build, design, deploy and maintain the implementation of Cloud solutions on AWS.
- Implement, deploy and maintain development, staging & production environments on AWS.
- Familiar with serverless architecture and services on AWS like Lambda, Fargate, EBS, Glue, etc.
- Understanding of Infra as a code and familiar with related tools like Terraform, Ansible Cloudformation etc.
Section 2 -
- Managing the Windows and Linux machines, Kubernetes, Git, etc.
- Responsible for L1 management of Servers, Networks, Containers, Storage, and Databases services on AWS.
Section 3 -
- Timely monitoring of production workload alerts and quick addressing the issues
- Responsible for monitoring and maintaining the Backup and DR process.
Section 4 -
- Responsible for documenting the process.
- Responsible for leading cloud implementation projects with end-to-end execution.
Qualifications: Bachelors of Engineering / MCA Preferably with AWS, Cloud certification
Skills & Competencies
- Linux and Windows servers management and troubleshooting.
- AWS services experience on CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc. - AWS EKS
- Kubernetes and containers knowledge
- Understanding of setting up AWS Messaging, streaming and queuing Services(MSK, Kinesis, SQS, SNS, MQ)
- Understanding of serverless architecture. - High understanding of Networking concepts
- High understanding of Serverless architecture concept - Managing to monitor and alerting systems
- Sound knowledge of Database concepts like Dataware house, Data Lake, and ETL jobs
- Good Project management skills
- Documentation skills
- Backup, and DR understanding
Soft Skills - Project management, Process Documentation
Ideal Candidate:
- AWS certification with between 2-4 years of experience with certification and project execution experience.
- Someone who is interested in building sustainable cloud architecture with automation on AWS.
- Someone who is interested in learning and being challenged on a day-to-day basis.
- Someone who can take ownership of the tasks and is willing to take the necessary action to get it done.
- Someone who is curious to analyze and solve complex problems.
- Someone who is honest with their quality of work and is comfortable with taking ownership of their success and failure, both.
Behavioral Traits
- We are looking for someone who is interested to be part of creativity and the innovation-based environment with other team members.
- We are looking for someone who understands the idea/importance of teamwork and individual ownership at the same time.
- We are looking for someone who can debate logically, respectfully disagree, and can admit if proven wrong and who can learn from their mistakes and grow quickly
About RaRa Delivery
Not just a delivery company…
RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.
RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.
We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳
Future of eCommerce Logistics.
- Data driven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
- Revolutionising delivery as an experience
- Empowering D2C Sellers with logistics as the core technology
- Build and maintain CI/CD tools and pipelines.
- Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
- Continuously improve code quality, product execution, and customer delight.
- Communicate, collaborate and work effectively across distributed teams in a global environment.
- Operate to strengthen teams across their product with their knowledge base
- Contribute to improving team relatedness, and help build a culture of camaraderie.
- Continuously refactor applications to ensure high-quality design
- Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
- Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
- Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
- Working knowledge of the TCP/IP stack, internet routing, and load balancing
- Basic understanding of cluster orchestrators and schedulers (Kubernetes)
- Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
- Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.
Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.
Requirements
● 2+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and
Kubernetes or similar infrastructure platforms. (preferably AWS)
● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test
everything, proactive monitoring etc).
● Experience in building and operating distributed systems.
● Understanding of operating systems, virtualization, containerization and networks
preferable
● Hands-on coding on any of the languages like Python or GoLang.
● Familiarity with software engineering practices including unit testing, code reviews, and
design documentation.
● Strong debugging and problem-solving skills Curiosity about how things work and love to
share that knowledge with others.
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family
Araali Networks is seeking a highly driven DevOps engineer to help streamline the release and deployment process, while assuring high quality.
Responsibilities:
Use best practices to streamline the release process
Use IaC methods to manage cloud infrastructure
Use test automation for release qualification
Skills and Qualifications:
Hands-on experience in managing release pipelines
Good understanding of public cloud infrastructure
Working knowledge of python test frameworks like pyunit, and automation tools like Selenium, Cucumber etc
Strong analytical and debugging skills
Bachelor’s degree in Computer Science
About Araali:
Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.
The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation.
The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.
- Development and maintenance of Continuous Integration System on JENKINS.
- Build management for the planned major/minor releases
- Release process management and maintenance
- Enhancement and development of build/release system features.
Required Qualifications:
- 2 - 3 years relevant work experience in Jenkins / Scripting / C / Linux
- Expertise in scripting languages like a shell, python, etc
- Work experience in handling Make/CMake build systems
- Expertise in GIT source revision control
- Experience with Yocto build systems and recipes
What is the role?
As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.
Key Responsibilities
- Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
- Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
- Working on Docker images and maintaining Kubernetes clusters.
- Develop and maintain the automation scripts using Ansible or other available tools.
- Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
- Working on Cloud security tools to keep applications secured.
- Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
- Required Technical and Professional Expertise.
What are we looking for?
- Minimum 4-6 years of experience in IT industry.
- Expertise in implementing and managing Devops CI/CD pipeline.
- Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
- Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
- Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
- Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
- Experience with working with ticketing tools.
- Middleware technologies knowledge or database knowledge is desirable.
- Experience and well versed with Jira tool is a plus.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
● Responsible for design, development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Participating in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should be able to work on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc
What you bring:
● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in
● an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.
Aviso offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card









