Business Analyst -Lending at Fintech Pioneer · Remote only · 1 - 2 years · ₹5L - ₹6L / yr · Remote only · Posted 11 Jan 2022

What you will do:
- Bridging the gap between end-users and business team
- Gap Analysis for the entire process life cycle to streamline the TAT
- Data Analysis for the marketing campaigns, loan disbursement and ad-hoc search engine optimization lead management
- Liasioning with the customer service team to help resolve any borrower queries
- Working with Inside Sales, Customer Service, and Operations Teams to facilitate a smooth working between the stakeholders in all modes of communication
Desired Candidate Profile
What you need to have:- Graduation from Tier- 1/Tier- 2 institute
- 1.5 to 2 years of experience in a multi-stakeholder environment building relationships with internal and external stakeholders in fin-techs, banking, or broader financial services
- Experience in data analysis (Dashboards)
- Good problem articulation & problem-solving skills
- Advanced knowledge in MS Excel and PowerPoint
- Good presentation and communications skill

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Role Overview
Senior Business Analyst responsible for
bridging business and technical teams, owning requirements and delivery
outcomes, and operating independently with minimal supervision. The role
requires flexibility to support Product Owner or Project Manager responsibilities
when needed and the ability to work effectively across different domains and
business contexts.
Key Responsibilities
Lead requirement discovery
through workshops, interviews, and analysis.
Translate business needs into
clear specifications, features, and acceptance criteria suited to AI-assisted
delivery, while using epics and user stories when that level of detail is
required.
Own and continuously refine the
product backlog in collaboration with Product Owners and delivery teams.
Support iterative delivery
using Agile practices, including Scrum and Kanban, with continuous refinement,
build, validation, and deployment.
Analyze current and
target-state processes, identify gaps, and recommend practical improvements.
Manage stakeholder
communication and alignment across business, product, engineering, and quality
assurance teams.
Define test scenarios, support
User Acceptance Testing (UAT), and maintain traceability from business
requirements through delivery.
Work closely with development
and QA teams to clarify requirements and ensure that delivered solutions meet
the intended business outcome.
Must-Have Skills and Experience
8-10 years of experience in
business analysis within software or IT delivery environments.
Strong experience in
requirements discovery, analysis, and documentation.
Ability to define
specifications and features with clear, testable acceptance criteria.
Experience working with epics,
user stories, use cases, and product backlogs.
Strong stakeholder management,
facilitation, communication, and presentation skills.
Hands-on experience with Agile
delivery, including Scrum and Kanban.
Experience with API
integrations or API-driven applications.
Prompt engineering skills to
effectively use AI tools for discovery, documentation, analysis, and
collaboration.
Experience planning and
supporting test scenarios and UAT.
Strong analytical,
problem-solving, and process-improvement skills.
Good to Have
Working knowledge of SQL for
data validation and analysis.
Experience with analytics or
business intelligence tools such as Power BI or Tableau.
Familiarity with cloud
platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience evaluating
AI-enabled features or collaborating with AI, data, product, and engineering
teams.
Exposure to process modelling
techniques such as BPMN.
Education
Bachelor's degree in
Engineering, Computer Science, or a related field, or equivalent
qualification.
Preferred Certifications
Certified ScrumMaster (CSM) or
an equivalent Scrum certification.
Certified Business Analysis
Professional (CBAP), Certification of Capability in Business Analysis (CCBA),
or PMI Professional in Business Analysis (PMI-PBA).
Working Style and Mindset
Operates with strong ownership
and independence, driving outcomes with minimal supervision.
Brings a consulting and product
mindset and focuses on solving business problems rather than only documenting
requests.
Can flex into Product Owner or
Project Manager responsibilities when needed.
Adapts quickly across domains,
stakeholders, and delivery contexts.
Demonstrates a practical, proactive, and
delivery-focused approach.
Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.
Requirements:
- 3-5 years of experience
- Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation.
- Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
- Strong background in accounting and/or financial controlling
- Demonstrates a high level of skill and independence
- Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
- Good knowledge of English
- Experience in accounting business analysis in the IT industry is highly desirable
- Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
- Good understanding of the software development lifecycle
Duties and responsibilities:
- Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
- Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
- Assists in the analysis of underlying issues and their root causes, and identifies available options
- Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
- Specifies data, data objects, and information flows that align with the needs of the business
- Produces business analysis deliverables using relevant documentation styles in line with company standards
- Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
- Able to translate business requirements into a structured form
- Able to create structure within projects and project teams following Agile principles
- Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
- Understands the entire Policy Lifecycle, after spending 6M in the company
- Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
- Experience with Agile frameworks
- Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems







