
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Requirements:
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top-performing teams.
- A history of leading and supporting successful projects.

Similar jobs
Job Summary:
Lead the management, support, and continuous improvement of our enterprise applications landscape. The ideal candidate will have strong expertise in ERP systems (preferably Microsoft Dynamics 365), as well as a broad understanding of enterprise applications including CRM, BI, and other business-critical platforms. This role will play a key part in aligning IT application strategy with business goals, leading cross-functional teams, and driving innovation through technology.
Key Responsibilities:
- Lead and manage the enterprise application portfolio, with a focus on ERP (Microsoft Dynamics 365), CRM, BI tools, and other business applications.
- Drive the implementation, enhancement, and support of Microsoft D365 ERP across all business units.
- Collaborate with business stakeholders to gather requirements, prioritize initiatives, and design scalable application solutions.
- Oversee end-to-end project management for major application initiatives including planning, budgeting, vendor coordination, and change management.
- Provide leadership and strategic direction to application development and support teams.
- Ensure application reliability, availability, and performance through effective governance and support models.
- Manage relationships with external vendors and solution providers, ensuring service quality and contract compliance.
- Apply ITIL best practices in incident, problem, and change management processes.
Required Qualifications & Skills:
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
- 10+ years of experience in IT with at least 5+ years in ERP (preferably Microsoft Dynamics 365) implementation and support.
- Strong understanding of business processes across Finance, Supply Chain, and Retail Operations.
- Experience in solution architecture and aligning technology solutions with business strategies.
- Knowledge of ITIL framework and IT service management best practices.
- Demonstrated leadership in managing cross-functional teams and stakeholders.
- Strong communication, negotiation, and vendor management skills.
Preferred Qualifications:
- Certification in Microsoft Dynamics 365 or other relevant ERP systems.
- Certification in ITIL or other service management frameworks.
- Experience in cloud-based applications and integration platforms.
- Exposure to data analytics, AI, or process automation technologies.
Telecaller (Work from Home)
Position: Telecaller (Sales)
📍 Location: Remote (Work from Home)
📆 Experience: 0-2 Years
🎯 Industry: Education (Online Courses)
Job Responsibilities:
- Make outbound calls to potential leads and explain course offerings.
- Follow up with leads and convert them into enrollments.
- Maintain records of interactions, sales progress, and follow-ups.
- Achieve daily and monthly sales targets by effectively communicating course benefits.
- Answer queries from prospective students and provide relevant information.
Requirements:
- Good communication skills in English & Hindi (or regional language).
- Ability to convince and build rapport with potential students.
- Basic knowledge of CRM tools (or willingness to learn).
- Self-motivated & goal-oriented attitude.
- Previous telecalling or sales experience is a plus, but freshers are welcome.
🎯 Why Join Us?
✅ Fixed Salary + Attractive Incentives 💰
✅ 100% Work-from-Home Opportunity 🏡
✅ Career Growth in the EdTech Industry 📈
✅ Supportive Team & Training Provided 🎓
Key Responsibilities:
- Client Acquisition: Identify and pursue new business opportunities in the residential sector.
- Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
- Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
- Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
- CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
- Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.


Responsibility
- Have a willing attitude ready to take on new challenges.
- Lead the entire web application development life cycle right from the concept stage to delivery and post-launch support.
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
- Strong time management, listening, and communication skills.
- Experience with and a strong understanding of mobile web development.
- Convey effectively all task progress, evaluations, suggestions, and schedules along with technical and process issues.
- Creating database schemas that represent and support business processes.
- Utilize backend data services and contribute to increasing existing data services API.
Required Skills
- Previous working experience as a PHP / Laravel / Shopware 6 developer.
- In-depth knowledge of object-oriented PHP.
- Basic Linux experience (command-line tools).
- MySQL profiling and query optimization.
- Creative and efficient problem solver.
- Technical Skills:- HTML, CSS, JavaScript, JQuery, Core PHP, MySql, Laravel, Symfony, Shopware 6.
- Ubuntu system knowledge is required.

Responsibilities
This role requires a person to support business charters & accompanying products by aligning with the Analytics
Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.
70% management + 30% individual contributor. Responsibilities include
Project Management
- Understand business needs and objectives.
- Refine use cases and plan iterations and deliverables - able to pivot as required.
- Estimate efforts and conduct regular task updates to ensure timeline adherence.
- Set and manage stakeholder expectations as required
Quality Execution
- Help BA and SBA resources with requirement gathering and final presentations.
- Resolve blockers regarding technical challenges and decision-making.
- Check final deliverables for correctness and review codes, along with Manager.
KPIs and metrics
- Orchestrate metrics building, maintenance, and performance monitoring.
- Owns and manages data models, data sources, and data definition repo.
- Makes low-level design choices during execution.
Team Nurturing
- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.
- Provide technical guidance whenever required.
- Improve benchmarking and decision-making skills at execution-level.
- Train and get new resources up-to-speed.
- Knowledge building (methodologies) to better position the team for complex problems.
Communication
- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.
- Downstream and parallel for context-building, mentoring, stakeholder management.
Analytics Stack
- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks
- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike
- Warehouse : Amazon Redshift
- ETL : Lots of Python + custom-made
- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)
- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda


We are looking to hire a web designer and developer who can build world class websites for our clients, websites which are technically solid and have an extremely easy to use and appealing interface. Needs to be proficient in building websites using PHP, WordPress and Shopify.
-Team management and people development if applicable.
- Excellent verbal, written, presentation skills, capable to give demos independently, passion for sales, self-motivated with a result driven approach.
- Team Management, Profit planning in relation to overall corporate objectives.
- Ensuring all sales staff plays a key role in servicing the client accounts.
- Looking for opportunity and identifying wider sales across the whole account.
- Researching customer's profile for accurate positioning, giving effective and Skillful presentations.
- Revenue generation, Follow up, feedback, negotiations.
- Set and achieve targets.
- Identifying market opportunities, developing business cases and working closely with the team to deliver a successful product in a timely manner.
- Experience in selling technology services (Mobile apps, web apps, websites, e-commerce etc) is a huge plus

About Us
We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”
We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.
Job Responsibilities
- Familiar with Laravel 8 with php 7.4
- Familiar with MySQL or PostgreSQL
- Familiar with WordPress plugin development
Required Skills
- Using Laravel to develop web system project. (about EC and Education)
- Developing WordPress plugins. (ITS VERY IMPORTANT)
- Modify WordPress theme, or plugin's template.
- Other web backend tasks.
- Must have at least 3 years of experience in Frontend Web Development.

Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change

