Backend Engineer

Responsible for developing, enhancing, modifying, and maintaining chatbot applications in the Global Markets environment. The role involves designing, coding, testing, debugging, and documenting conversational AI solutions, along with supporting activities aligned to the corporate systems architecture.

You will work closely with business partners to understand requirements, analyze data, and deliver optimal, market-ready conversational AI and automation solutions.

Key Responsibilities

• Design, develop, test, debug, and maintain chatbot and virtual agent applications
• Collaborate with business stakeholders to define and translate requirements into technical solutions
• Analyze large volumes of conversational data to improve chatbot accuracy and performance
• Develop automation workflows for data handling and refinement
• Train and optimize chatbots using historical chat logs and user-generated content
• Ensure solutions align with enterprise architecture and best practices
• Document solutions, workflows, and technical designs clearly

Required Skills

• Hands-on experience in developing virtual agents (chatbots/voicebots) and Natural Language Processing (NLP)
• Experience with one or more AI/NLP platforms such as:
• Dialogflow, Amazon Lex, Alexa, Rasa, LUIS, Kore.AI
• Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein, Converse.ai
• Strong programming knowledge in Python, JavaScript, or Node.js
• Experience training chatbots using historical conversations or large-scale text datasets
• Practical knowledge of:
• Formal syntax and semantics
• Corpus analysis
• Dialogue management
• Strong written communication skills
• Strong problem-solving ability and willingness to learn emerging technologies

Nice-to-Have Skills

• Understanding of conversational UI and voice-based processing (Text-to-Speech, Speech-to-Text)
• Experience building voice apps for Amazon Alexa or Google Home
• Experience with Test-Driven Development (TDD) and Agile methodologies
• Ability to design and implement end-to-end pipelines for AI-based conversational applications
• Experience in text mining, hypothesis generation, and historical data analysis
• Strong knowledge of regular expressions for data cleaning and preprocessing
• Understanding of API integrations, SSO, and token-based authentication
• Experience writing unit test cases as per project standards
• Knowledge of HTTP, REST APIs, sockets, and web services
• Ability to perform keyword and topic extraction from chat logs
• Experience training and tuning topic modeling algorithms such as LDA and NMF
• Understanding of classical Machine Learning algorithms and appropriate evaluation metrics
• Experience with NLP frameworks such as NLTK and spaCy

Exp: 4-6 years

Position: Backend Engineer

Job Location: Bangalore ( office near cubbon park - opp JW marriott)

Work Mode : 5 days work from office 

Requirements:

● Engineering graduate with 3-5 years of experience in software product development.

● Proficient in Python, Node.js, Go

● Good knowledge of SQL and NoSQL

● Strong Experience in designing and building APIs

● Experience with working on scalable interactive web applications

● A clear understanding of software design constructs and their implementation

● Understanding of the threading limitations of Python and multi-process architecture

● Experience implementing Unit and Integration testing

● Exposure to the Finance domain is preferred

● Strong written and oral communication skills

1. Hands on experience in designing and developing applications using NodeJS and have at least 3 - 4
2. years’ experience on the same.
3. Should have excellent in-depth knowledge on Nodejs and Mongo DB.
4. Working knowledge of RESTful web services.
5. Basic understanding of front-end technologies, such as HTML5, and CSS3.
6. Integration of user-facing elements developed by front-end developers with server side logic
7. Design and implementation of low-latency, high-availability, and performant applications
8. Proficient understanding of code versioning tools, such as Git
9. Good communication skills.
10. Experience in working effectively within a team.

Review requirements, design specifications and propose solution and have discussion before implementation

Work with team leads on the requirements and create estimates against those requirements

Deliver projects on time in an agile and continuous development environment

Writing tests in a client-side test framework such as Jest, Jasmine, Mocha, etc.

Work withQA team for resolving issues

Report status with tools like JIRA to stakeholders

• 3-5 years of work experience developing complex software
• Minimum 2years sound experience with back-end development in Java-script frameworks like loopback, Express, etc
• A solid understanding of core Javascript principles and its fundamentals
• Familiarity with popular Javascript tools, frameworks and design principles, and enjoy staying up to date with the changing Javascript ecosystem
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving.

• Javascript • Node • Express • Loopback • OAuth • API Development
• Plus Points • Knowledge of Go, Ruby, Python, Closure or any other languages • Test Driven Development (TDD) • Knowledge of front-end development

• B.Tech/B.E (preferably in Computer Science Engineering) 
• 7+ years of hands-on programming experience in building data-driven REST APIs, services & platforms using advanced Java frameworks like Spring, Redis, Node.js etc. with deep focus on integration & scale.
• We also look for hands-on experience with Mysql, Elasticsearch (or Solr) and Nosql stores.
• Our evaluation starts with focus on computer science fundamentals, data structures & algorithms.
• You will have been learning new technologies every week and prefer folks who can use golang/rust for backend development and are familiar with equivalent data stores, index stores and pub-sub technologies.

• A Golang developer role is to build optimized, scalable, and modular software using required technologies. You are tasked with developing and coding back-end components and connecting applications to other web services.

• Research and test new technologies
• Collaborating with others to build and develop a quality
• Monitoring and Oversee company’s data
• Managing users and user roles
• Detecting, announcing, and correcting errors
• Proposing alternative solutions

• To cooperate with other stakeholder to design, develop, test, release and improve services
• Maintain development standards, practices & principles
• Build scalable and maintainable software
• Analytical approach on what and how

• At least 4 years of experience with Golang.
• Have expertise in implementing micro services (using tools and technologies for messaging, RPC, containerization, etc.)
• Experience working with SQL/NoSQL databases, ability to write complex queries and optimize them
• Understanding of containerization technologies (Docker, RKT, Kubernetes, etc.)
• Basic experience with CI/CD systems (Jenkins, TeamCity, GoCD, Concourse, etc.)
• Basic experience working with AWS/Google Cloud