Brand Relations

Develop and execute marketing strategies aligned with business goals

• Plan and implement digital marketing campaigns (Meta, Google, LinkedIn, etc.)

• Manage and grow social media presence across platforms

• Leverage AI tools / LLMs (ChatGPT, content automation tools) for content creation and

campaign optimization

• Plan and execute on-ground marketing activations and partnerships

• Coordinate with agencies, vendors, and internal teams

• Monitor campaign performance and generate marketing MIS reports

• Manage brand positioning, local outreach, and hospital visibility initiatives

• Track ROI of digital and offline campaigns

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Role Overview

This is a junior-level inside sales and student counselling role focused on converting inbound enquiries into successful enrollments through WhatsApp communication, phone calls, and structured follow-ups.

Key Responsibilities

• Handle inbound WhatsApp chats and calls from prospective students
• Counsel candidates on course structure, certification value, and career outcomes
• Follow up with leads to convert enquiries into enrollments
• Maintain accurate CRM entries and lead-tracking records
• Meet daily and weekly conversion targets
• Adhere strictly to company-approved communication, pricing, and compliance policies

Eligibility & Requirements

• Delhi-based candidates only
• Freshers or early-career professionals welcome
• Good communication skills in English (spoken & written)
• Comfortable working in a target-driven sales environment
• Willingness to learn and follow structured sales processes

Job Role - React UI Lead 

Experience Required - 8+ Years 

Location - Indore/Pune 

Hybrid Work Model (Wed and Thurs WFO)

Work Timings - 12.30 to 9.30 PM 

As a React UI Lead at Infobeans, you will play a pivotal role in driving our digital transformation journey. You will work with a team of talented front-end developers to deliver robust and intuitive user interfaces that enhance our clients' digital banking experience. Your expertise in React.js and front-end development will be crucial in shaping our applications' architecture, ensuring scalability, performance, and maintainability.

Responsibilities:

• Lead a team of front-end developers in designing and implementing user interfaces using React.js.
• Collaborate closely with product managers, UX designers, and backend engineers to deliver high-quality, scalable applications.
• Architect efficient and reusable front-end systems that drive complex web applications.
• Mentor and coach team members, fostering a culture of continuous learning and technical excellence.
• Conduct code reviews and ensure adherence to coding best practices and standards.
• Stay updated on emerging technologies and industry trends to drive innovation in digital banking solutions.

Requirements:

• Proven experience 7+ years as a React.js developer with expertise in building large-scale applications.
• Prior GRC/Banking experience highly desired
• Solid understanding of web development fundamentals including HTML5, CSS3, and JavaScript.
• Experience with state management libraries (e.g., Redux, MobX) and modern front-end build pipelines and tools.
• Knowledge of RESTful APIs and asynchronous request handling.
• Bachelor’s degree in Computer Science or a related field.

Validus is looking for Proactive React and React Native Developers.

• Do you want to be part of a team that creates tomorrow?
• Chance to be part of a fast-growing start-up and next success story?
• Want to enjoy a diverse work culture with benefits on health, lifestyle, financial security, and others?
• Want to implement elegant solutions to tomorrow’s industry challenges?
• Want to find and pursue your passion and purpose?
• Want to get an accelerated career progression?
• Care for a competitive base salary and equity?
• Assured of attractive perks and incentives?

Job Description

We are looking for highly Proactive React and React Native gurus. The candidate should be well versed in building high-performance web and mobile apps.

As a React / React Native developer, you will be responsible for building apps on the web and/or both IOS & Android. You need to collaborate with other developer and non-developer teams to ensure attractive web/mobile apps with compelling features.

Responsibilities

• Write code that people love to beg, borrow or steal.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms. You will have ample assistance from the UX team.
• Leverage native APIs for deep integrations with both platforms.
• Work with third-party dependencies and APIs
• Work with Redux architecture to improve the performance of the websites/mobile apps
• Work with tools, and apply methodologies that can proactively diagnose and fix bugs and performance issues.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• A complete understanding of the full mobile app development lifecycle right from prototyping
• Knowledge of type checking, unit testing, typescript, prop types, and code debugging.
• Experience working with REST APIs, document request models, offline storage, and third-party libraries
• Strong understanding of web technologies like JavaScript, HTML, and CSS
• Knowledge of user interface design and responsive designs
• Firm grasp of the JavaScript and variants including its nuances, ES6+ syntax, and the like
• Knowledge of both functional and object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with all popular build tools, including developer productivity tools
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites like Jest or Mocha.
• Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
• Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
• Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on

Other skills

• Strong knowledge of software development approaches, principles, and flows
• Experience working on large, complex web and mobile apps
• Ability to create and maintain smooth continuous integration and continuous delivery pipeline of React / React Native applications
• Understanding of React / React Native best principles and design aesthetics
• A positive mindset and continuous-learning attitude
• Stay updated with new updates, technologies, and news about React Native
• Ability to solve issues and contribute to libraries as and when needed
• Experience working in an agile development environment
• Strong verbal and written communication skills to communicate strategy
• Familiarity with modern front-end tools and building pipelines
• A collaborative approach to building apps and solving complex problems
• Attention to detail and problem-solving skills
• Client-focused approach with a goal of creating user-centric designs
• Good interpersonal, communication, and collaboration skills
• Ability to write clean, well-documented code that follows good coding practices.

Knowledge of Python, SQL Alchemy, FAST API, and Postgress will be a definite plus.

Work benefits

1. Vibrant work culture: Flexibility, Mobility, and Team diversity
2. Learn and grow: Excellent skill and personality development opportunities
3. Healthcare and Wellness programs
4. Medical and life insurance: Comprehensive insurance coverage
5. Wealth creation: Attractive ESOPS