Data Engineer

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

Job Role

The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers

Responsibilities

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity. 

Desired qualifications include

• Proven working experience in enterprise technical support, IT support, or as a technical engineer
• Basic knowledge of JavaScript, HTML and JSON
• Deep knowledge of the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills
• familiarity with API calls

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Additional Details

• Location: Bangalore
• Job Type: Full-time
• Role: Software Support Engineer
• Industry Type: Software Product
• Functional Area: Support

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

As a Senior Scrum Master at AVIZVA, you will be the proud skipper of

project-level Scrum Ceremonies. You will act as a bridge of dialogue

between the Scrum Team and other important stakeholders. You will not

just spot and voice the potential hiccups in your team’s progress, but you

will build solid safeguards by joining forces both within and beyond the

team

As an ambassador of Scrum principles and values, you will coach your

team to be a devoted Scrum follower. You will master the project scope

curriculum and learn the program goal basics. You will team-up with the

Product Owner and make sure that the product backlog is always up to

the minute. You will be the face of your Scrum team in cross-team

dependency reviews.

Job Responsibilities

• Acquire a holistic overview of all ongoing projects, initiatives within the

program, thoroughly understanding assigned projects' objectives,

scope, and business alignment while identifying significant cross-team

dependencies.

• Act as the custodian of Scrum practices and processes, leading the

Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review,

Sprint Retrospective) effectively and aligning them with team goals.

• Mentor the team on Agile practices, Scrum principles, product vision,

and scope, empowering them to develop a shared sense of ownership

and continuous improvement.

• Monitor project progress, provide timely feedback, and drive clear and

transparent communication within the team and with external

stakeholders.

• Identify technical and people-centered risks/roadblocks that may hinder

progress, collaborating with stakeholders to define and proactively

mitigate risks, enabling the team to focus on core tasks.

• Assist the Product Owner in refining and maintaining a visible,

transparent product backlog by estimating story points and utilizing

insights from standup meetings.

• Represent the team in weekly Scrum of Scrums meetings, presenting

detailed reports on progress, achievements, and alignment with project

goals.

• Attend PI Planning events, driving clear communication on workflow

alignment and dependencies with multiple stakeholders of the Agile

Release Train.

• Assume a proactive approach in eliminating the risk in question thus,

enabling the team to stay focused on their core tasks.

Skills & Qualifications

• Demonstrated 5 to 7 years of hands-on experience as a Scrum Master

or in Agile project management roles, exhibiting mastery in guiding

teams to successful project outcomes.

• Proficiency in facilitating Scrum events such as Sprint Planning, Daily

Standups, Sprint Review, and Sprint Retrospective, ensuring effective

collaboration and productivity.

• Extensive hands-on expertise in utilizing Agile project management

tools, particularly Jira, for comprehensive planning, tracking, and

execution of Agile projects. Strong emphasis on hands-on experience in

Jira automation.

• Deep understanding and application of Agile estimation techniques like

Story Pointing and Planning Poker, fostering accurate project planning

and delivery.

• Expertise in utilizing advanced project scheduling tools like Advance

Roadmap and PI Planning Tools such as Team Board Post Scheduler,

enabling strategic project planning and execution.

• Familiarity with SaFe methodology, providing added advantage in

orchestrating large-scale Agile initiatives.

• Proactive and enthusiastic approach to learning and adapting to new

methodologies, staying abreast of industry trends and best practices.

Expert level of knowledge in Kanban practices and strong understanding

of Lean principles.

• Strong analytical skills and proactive problem-solving ability, adept at

mitigating risks and prioritizing tasks for efficient project delivery.

• Bachelor’s or Master’s degree in Computer Science or related field

preferred, underpinning theoretical knowledge with practical experience.

• Demonstrated leadership in taking ownership of tasks and driving well-

informed decision-making through a solutions-oriented mindset,

fostering transparency and collaboration within the team.

Company Profile:

                                                                    App Innovation Technologies is leader in Mobile and Web based solutions development. With our extensive knowledge of this industry, our customers receive the edge needed to make their projects a true success. Our team of developers, analysts, designers, testers and project managers will complete projects on time to the agreed specifications with Mobile,  Social, Cloud and Analytic’s expertise.

We also provide a caravan of web-based products and Software services.  AIT is a reputed web/Software development company with its headquarters based at Coimbatore, India. We have a creative team of skilled professionals who have in depth knowledge in various technologies including open source technologies and Microsoft technologies to service our valuable clients. Please visit our website http://www.aitechindia.com">www.aitechindia.com for more details.

Job Description:

                                 We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• BE/MS degree in Computer Science, Engineering or a related subject 
• Proven software development experience and Android skills development
• Proven working experience in Android app development and have published at least 5 original Android apps
• Experience with integrating various Android SDKs
• Knowledge of developing own Android SDKs for distribution to other developers
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Know how to build android applications and integrate APIs/SDKs
• Know how to create android SDKs
• Have built and launched atleast 5 android apps
• Ability to build complex apps on Android

Job Description:

Candidate must have 2 to 5-years of experience in various phase of development of a python-based application or API development.

Requirements:

Must Have:  Strong expertise in PYTHON and its built-in data structures, developing API using flask or fastapi, data wrangling using standard python frameworks like pandas, NumPy etc., integration of various applications (third party or inhouse) with python.

Good to Have: Deployment using Nginx, GUnicorn, IIS, docker and Kubernetes etc. Good understanding of optimization solutions like differential evolution. Hands on experience with python packages like Scipy.  Tkinter to make python-based applications.

Roles and Responsibilities:

• Understanding/gathering the requirements from stakeholder, formulating the problem, and leveraging AI/ML to solve the business problems.
• Integration of third party or in house application with python solution.
• Working on Deployment and optimization of various engineering problems using Numerical/Constraint optimization frameworks such as Differential Evolution and deploy a web-based API using Flask and Nginx/IIS.
• Unit testing of various python modules developed and testing of the API.

The candidate will be responsible for Ad Sales for Print Media (Magazine)

1. Building leads through existing & cold calls.
2. Should be a self-starter and with excellent presentation skills.
3. Driving revenue and sales with the development of creative initiatives
4. Developing an extensive network in the industry ( E.g. Brands)
5. Ensuring sales strategy is executed accordingly and effectively
6. Meeting and exceeding weekly and monthly activity and revenue targets.

Requirements

• You have at least 3 years of experience within an Ad Sales print media industry.
• You have an established network in the corporate and ad agencies from prior experience.
• You have a strong understanding of the industry and stay updated with market trends.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong networker & relationship builder
• You are adaptable and thrive in changing environments
• You are a self-starter and demonstrate a high level of resilience