
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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🚀 Hiring: MIS Executive (CA | Power BI Expert) – Andheri East
💼 Company Industry: Financial Services (CFO Services for clients across Manufacturing, Retail, FMCG, Pharma company with approx 150 Cr. Turnover & more)
📍 Location: Client Site – Andheri East, Mumbai
🕒 Timings: 10 AM – 7 PM | 6 Days
Role Overview
We are looking for a detail-oriented MIS Executive with a flair for data visualization & financial reporting. The ideal candidate will be a CA with strong analytical skills, hands-on experience in Power BI, and the ability to transform complex financial/operational data into actionable insights.
Key Responsibilities
Develop & maintain MIS reports & dashboards for management review.
Collect, consolidate & analyze data to generate insights for business decisions.
Automate reports & streamline processes using Power BI & Excel.
Support teams with ad-hoc analysis & data visualization.
Ensure accuracy, consistency & timeliness of all reports.
Qualifications & Skills
✔ Chartered Accountant (CA) with 1–2 years’ experience
✔ Expertise in Power BI (mandatory) & Advanced Excel
✔ Strong knowledge of financial reporting & data analysis
✔ Excellent communication & presentation skills
✔ Detail-oriented & deadline-driven


The Senior Software Engineer works with an experienced cross-functional team to deliver innovative wireless communication security products. They will utilize real world knowledge and a disciplined approach to product development, and adapt readily - Time-To-Market demands, ensuring product quality and timely delivery in a highly dynamic market environment.
ESSENTIAL FUNCTIONS :
- Design and deliver server platform based software products from conceptual stages to production delivery.
- Work independently on all phases of server centric software development including specification, architecture design, rapid prototyping, efficient coding, integration, debug and unit testing. Support UL and EN regulatory compliance
- Work collaboratively and effectively as part of a small team on fast paced projects that have tight deadlines.
- Support manufacturing life cycle for new products from NPI to production run and incremental software release of functionality.
- Lead, train, and mentor junior engineers
- Document and present design requirements to staff
- Possess a demonstrated ability to communicate with customers via email and phone
REQUIRED SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY :
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.
- Must be an excellent SW developer. We expect experience developing software C/C++ in Linux and Perl. Other scripting languages is a plus (i.e. Python).
- Strong experience with SQL, Database design (MySQL a plus)
- Experience with Network Security Administration and understanding of the full SDLC.
- Experience with Multithread, Socket connection, OpenVPN server setup, OpenSSL, Certificate, Encryption, and TCP/IP troubleshooting.
- Experience with Testing tools, virtualizing servers, and using source control (SVN a plus).
- Experience with Linux development infrastructure, tool chain and build environment (Jenkins a plus).
- Experience developing both Linux application software; installing Linux software and configuring Linux systems.
- Experience with Application server remote update, and Apache Server authentication.
- Proven record of designing and delivering complex networking products from inception to production delivery.
- Previous experience developing quality software for commercial products.
- Experience with communication systems involving wireless, radio, security and mesh networking technologies is a plus.
Experience with OSI networking protocols and applications is a plus.
- Experience with system development tools, including Source-Level Debuggers, Protocol Analyzers (Wireshark), Code Analysis tools, etc.
- Experience with any of the following is nice to have: Apache Server, GPIO, TCL/Tk, BACnet, Cloud server setup, and WebGUI design (javascript and jQuery a plus).
About the company
Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.
About the role
The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.
Location
Noida, India
Roles and responsibilities
- Keep abreast with Extramarks latest offerings and best practices
- Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
- Maintain and strengthen relationship with existing customers
- Collaborate with the support team (technical and academic) to address customer queries
- Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Harnessing relationships to generate leads from referrals to maximize our profits.
- Ensuring a good renewal rate of the subscribed packages
- Retain customers who raised an issue for refund/cancellation
Selection process
There are two rounds for the selection process:
➢ PI - 1st Round
➢ PI - 2nd Round
Expectation
- B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
- Excellent interpersonal and communication skills
*✅HR Recruiter - Fixed Salary Based Jobs*
*🚨Limited Vacancies*
Only for Immediate Joiners
*🏚️Ghar se work karna hai*
Remote/WFH - Work from Home
*💰Fixed Salary: 15,000/- Pm*
+ Good Incentives & Bonus
Qualification: Any Graduate
Skills: Good Commnucation
Experiance: 1+ Year in to Recruitment
{Freshers also most welcome with good knowledge & communication skills}
*👷🏻Work Details*
For multiple profiles, you have to search the candidates and apply them for the job and You have to done the recruitment from beginning to end.
*🫵🏻Interested Candidates*
*🗒️Note*
- Candidates, you have to search yourself through job posting and promotion.
- We are not Provided Database and Job Portal to you
- Self searching & Recruitment Process
- You will get fixed salary monthly
*👔Selection Process*
- Attend Live Training Session
(Brief Job Details & Queries Answer)
- TelePhonic Interview
- Portal Login Approval
- Offer Letter & Id Card Provided
*👷Projects & Clients*
- SevaHub
- Haspatal
- PhonePe Loan
- Berojgar
- HDFC Bank
- SBI Credit Card
- Swiggy/Zoamto/BlankIt
- Zomato Restaurant Onb.
- FatakPay
- Yes Bank
- Micro Turners
- AK Automative
- DTH
- Allsec
- Unacademy
- Seven Elven
- JustDial
- Westside
- Canara HSBC
*_Thanks & Regards_*
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Signup as a HR Executive
{Wait for Account Approval}
About Gobillion
Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.
Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.
We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.
Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job
- Write clean, manageable code and maintain proper documentation
- Create, test and deploy and maintain the applications on production servers
- Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
- Lead team in crafting solutions in different areas and ensure timely delivery
- Ensure secure architecture for Servers
Why Join Us?
- You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
- The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
- Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
- Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!
Key Responsibilities of this Role:
- Experience with DevOps and writing REST APIs & Micro services architecture
- Strong programming expertise in Node js, Nest Js
- Good understanding of Mongo databases and other NoSql Databases and SQL Database
- Solid hold on Data structures and Algorithm
- Good understanding of System Design
- Development expertise in AWS services like Lambda, SQS, SNS
- Good understanding of DevOps and Server security
- Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
- Unix command line experience
- Well-versed with Software Development Life Cycle
- Demonstrate the ability to be a self-starter and learn quickly
- Excellent analytical and problem-solving skills
- Passion for learning and implementing new technologies
- Excellent understanding of software Architectures
• 3-6 years of experience in designing and developing secure, scalable and highly available orchestration solutions using BPM preferably Camunda, including process and rules modelling.
• Experience in PEGA and/or TIBCO BPM systems is a plus
• Worked with very complex workflows, asynchronous tasks, user tasks, event listeners and Business Central deployments and APIs
• Ability to configure BPM workflows as per client need. Experience at client location is preferred
• Strong knowledge of BPMN2.0, DMN and CMMN. Hands on workflow configuration is preferred
• Good knowledge on CI/CD, DevOps, Scrum practices
• Ability to adapt and work in an agile fast paced environment
• Collaborates with multiple teams of developers/BA’s/Designers to implement project specifications, providing workflow support and technical guidance to less experienced team members
• Very good analytical, problem solving ability, verbal and written communication skills & expertise in client demos
BA JD.
Business Analyst, NextGen Orchestration Platform
What you will do:
You will work on fulfilling Rakuten’s vision of world’s first fully virtualized telecom network, with some of the leading vendor partners in this domain.
You will be responsible to execute the role of a Business Analyst in Telecommunications network management & central automation & orchestration team; which executes inhouse software development & products engineering.
What your experience should look like:
You have worked with some of the major players in the domain and hands-on on the OSS systems for FCAPS Management (Fault, configuration, Audit, Performance and Security)
You understand virtualization technologies of SDN, are familiar with ETSI NFV MANO, ONAP standards
Broad understanding of Open Stack & Docker / Kubernetes & Microservices Architecture.
Broad understanding of Software development on an AGILE framework.
What we also look for:
Solid team player & Individual contributor.
Think from a product, end user perspective, able to understand the customer journey and propose solutions.
Ability to think design patterns to build micro service based products
Ability to work in a highly competitive, matrix organization to build and maintain successful cross domain relationships.
Certifications:
Preferred
Agile/Scrum Master certifications
Project Management certifications.
- his role requires someone who will be responsible for executing and managing all activities related to product cataloging & pricing, ensuring all product details and prices on the platform are correct and updated
- The individual should have a sound understanding of Vendor Management, Operations, Attributes of the catalog, Category Knowledge.
- Ensuring an error free output & 0% escalations.
- Maintaining categorization of the products on the platform, Updating product information, including images and prices
- Uploading inventory stock positions Operational & co-ordination activities related to the catalog
- Manage Adhoc requests from Category and other internal teams and resolve them within a Specific TAT
- Demonstrate a flexible attitude and be responsive to change and last-minute requests.
- Creation of vendors codes and Entering vendor details in the system. Setting up SKUs on the system. Assisting merchant team with required documentation with other functions and vendors.
- Perform a variety of tasks in populating/procuring content for the product catalog from vendors. Engage with vendors to get product information as per the defined templates of attributes and images. The work includes content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, conducting QC, identifying and correcting errors, maintaining records of work received and work performed.
Desired background
- 2-5 years of work experience in Catalogue operations.
- Should have prior experience with E-Commerce & handled external partners.
- Proficient in all MS Office, sound verbal & written communication
- A passion for always exceeding internal and external customer expectations.
- Proactive and able to work with stringent deadlines.
- Ability to follow the process - can follow SOPs consistently and quality check own work. Detail oriented.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable
you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum (business vertical.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.


We have a permanent opening for a Java Developer with one of our product based IT client.
Position: Java Full Stack Developer
Job Location: Gurgaon
Job Description-
Must have at least 3 years of 4experience in the following technologies:
- Java
- Angular, HTML, CSS, Javascript
- Micoservices (not mandatory)
Key Job Functions/Requirements:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
ETL Developer – Talend
Job Duties:
- ETL Developer is responsible for Design and Development of ETL Jobs which follow standards,
best practices and are maintainable, modular and reusable.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- ETL Developer will analyze and review complex object and data models and the metadata
repository in order to structure the processes and data for better management and efficient
access.
- Working on multiple projects, and delegating work to Junior Analysts to deliver projects on time.
- Training and mentoring Junior Analysts and building their proficiency in the ETL process.
- Preparing mapping document to extract, transform, and load data ensuring compatibility with
all tables and requirement specifications.
- Experience in ETL system design and development with Talend / Pentaho PDI is essential.
- Create quality rules in Talend.
- Tune Talend / Pentaho jobs for performance optimization.
- Write relational(sql) and multidimensional(mdx) database queries.
- Functional Knowledge of Talend Administration Center/ Pentaho data integrator, Job Servers &
Load balancing setup, and all its administrative functions.
- Develop, maintain, and enhance unit test suites to verify the accuracy of ETL processes,
dimensional data, OLAP cubes and various forms of BI content including reports, dashboards,
and analytical models.
- Exposure in Map Reduce components of Talend / Pentaho PDI.
- Comprehensive understanding and working knowledge in Data Warehouse loading, tuning, and
maintenance.
- Working knowledge of relational database theory and dimensional database models.
- Creating and deploying Talend / Pentaho custom components is an add-on advantage.
- Nice to have java knowledge.
Skills and Qualification:
- BE, B.Tech / MS Degree in Computer Science, Engineering or a related subject.
- Having an experience of 3+ years.
- Proficiency with Talend or Pentaho Data Integration / Kettle.
- Ability to work independently.
- Ability to handle a team.
- Good written and oral communication skills.

