Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Adobe IllustratorWebsites.co.in is hiring a Social Media Executive to manage the full organic presence of the brand across all major platforms. This role is for someone who can design, plan, and execute content consistently without needing hand-holding.
Your role
– Create and design social media posts, reels, shorts, and basic motion graphics
– Build and maintain a monthly content calendar for all platforms
– Plan and execute content themes, series, and brand storytelling
– Shoot short-form videos with the team when required
– Publish and schedule posts across Instagram, Facebook, LinkedIn, YouTube, and X
– Manage community interactions, comments, DMs, and brand tone of voice
– Track post performance and provide simple weekly reports
– Maintain brand style, consistency, and visual identity
What we expect
– 1 to 2 years of experience in social media design and content execution
– Strong skills in Canva or similar design tools
– Understanding of trends, hooks, and platform-native content styles
– Ability to design quickly and deliver high-volume content
– Good communication and copywriting sense for captions
– Ability to work independently and take end-to-end ownership of content output
What you get
– Opportunity to lead organic branding for a SaaS product
– High ownership, fast learning, and direct access to leadership
– A role focused on creativity, consistency, and execution
FigmaJob Summary:
We are looking for a creative and motivated UI/UX Designer to join our design team. This internship offers hands-on experience in designing intuitive and visually appealing user interfaces while learning from experienced professionals. The ideal candidate is eager to grow their skills in user experience design and ready to contribute to real-world projects.
Responsibilities:
* Assist in creating wireframes, mockups, and interactive prototypes based on user requirements.
* Participate in user research and usability testing to gather feedback and insights.
* Collaborate with the design team to develop user-friendly and visually engaging design solutions.
* Support development and maintenance of design guidelines and style guides.
* Contribute to brainstorming sessions and design discussions.
* Learn industry best practices and design tools under the guidance of senior designers.
Qualifications:
* Currently pursuing or recently completed a degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field.
* A strong passion for UI/UX design and eagerness to learn.
* Basic understanding of UI/UX principles and design processes.
* Good communication and teamwork skills.
* A portfolio or sample projects showcasing design creativity (if available).
Skills:
* Familiarity with design and prototyping tools such as Figma, Adobe Creative Suite, Sketch, or similar.
* Basic knowledge of wireframing and prototyping techniques.
* Understanding of responsive design and user-centered design principles is a plus.
* Openness to feedback and iterative improvement.
What You Will Gain:
* Practical experience in UI/UX design working on actual projects.
* Exposure to user research and usability testing processes.
* Mentorship and guidance from experienced designers.
* Opportunity to build a strong portfolio and professional skills.
Experience Range - 2 to 6 years
Location : Vashi - Navi Mumbai
Roles and Responsibilities :
- Conduct requirements gathering, analysis, planning, and logical design of a software product by working with internal and external stakeholders
- Gather business/ functional requirements from the clients and create user stories and work closely with technology teams to get it developed
- Understand the Software Development Life Cycle and develop an understanding of current products and technology in order to design and implement solutions to meet the business needs
- Responsible for the creation of various artefacts such as use cases, data flows and process flows for specific features within a project release
- Participate in the development of best practices, project standards, procedures, and quality objectives, including metrics for assessing progress
- Conduct project kick-off meetings, communicating individual roles and project/program expectations
- Provide vision and direction to the agile development team and stakeholders throughout the project
- Lead the release planning and set expectations for delivery of targeted stories
- Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
- Research and analyse the market, the users, and the roadmap for the product
- Responsible for the client handling, support and deliveries
Skills and Competencies :
- Bachelor s degree in computer science, information technology, or related field.
- Excellent oral, written communication and influencing skills
- Experience working as a Business Analyst for the software products
- MBA/ Master's degree would be preferable
About Company :
IRIS Business Services Limited is one of the first providers of full professional XBRL products and solutions to organizations globally. The company is headquartered in Mumbai, India with international offices in the United States, Singapore, United Kingdom, and the UAE.
IRIS is a direct member of XBRL International and XBRL US. The Company has over eighteen years of proven expertise in the financial information management space, providing customized technology solutions for data and content management, for the dissemination of information to investors and stock exchanges, and for effective content management to institutional clients.
Over the last seven years, IRIS has been very closely involved in the XBRL space, in taxonomy creation, software solutions and in the conversion of structured and unstructured data into XBRL for SEC filing in the US. IRIS has multidisciplinary skills in XBRL as well as in technology. Taxonomy experts, software engineers, business analysts and accountants come together to provide a complete range of products and services across the XBRL supply chain.
For more information, please visit http://www.irisbusiness.com
Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.
Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.
Skill set
Minimum 6 months from in a networking troubleshooting process.
Certification on networking concepts will be preferred / desired but not mandate.
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.
Should possess good English verbal skills
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Typing 25 WPM and 80% accuracy.
Should be ok with Night Shifts and Willing to work from Office – Transport boundary attached.
Job Responsibility
L1 Network Tech Support –Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates.
Willing to provide resolution in the first interaction with the customer.
Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.
Interview
RMG Screening
VnA Round – Versant 57-58 quality
Tech Test & Typing Test
OPS Round.
Transport Boundary
Hiring zone list AttachedOther important things
- Joining location Noida and it is Work from Office only (no work from home).
- Candidate should have got at least 1 shot of covid vaccination.
- Candidate should be as per transport boundary only. People in no hiring zone to relocate in hiring zone first.
- Candidate should be ok with 24*7 and no planned leave in next 3 months
- 2 week off split.
- Prior exp in chat int. Ecomm is mandatory.
Jenkins
Amazon Web Services (AWS)1. Developing a video player website where students can learn various courses, view e-books, solve tests, etc.
2. Building the product to reach higher scalability
3. Developing software to integrate with internal back-end systems
4. Working on AWS cloud platform
5. Working on Amazon Ec2, Amazon S3 bucket, and Git
6. Working on the implementation of continuous integration and deployment pipelines using Jenkins (mandatory)
7. Monitoring, troubleshooting, and diagnosing infrastructure systems (excellent knowledge required for the same)
8. Building tools to reduce the occurrences of errors and improve customer experience
9. Should have experience in MERN Stack too.
• Build Solar EPC Business 3 to 10KW On-grid for Residential
• Develop client base for Solar Rooftop business
• Approach to Tenders Participant
• Develop Channel Partner by approaching to existing EPC super stockiest
• Promptly Response to a Sales inquiry
• Explore new geography to get more business
• Achieve sales target of 1 crore per month
What do we need?
1. Preferred MBA/B.Tech Candidate with 3-5 years’ experience
2. Deep understanding of solar products and their suppliers
3. Great communication skills, fluency in both English and Hindi
4. An attitude to get things done, willing to work a minimum of 2 years
5. Rigorous follow-up and Negotiation Skills to close B2B Orders
What do we offer?
1. Opportunity to work with India’s fastest growing SMB Company
2. Register under Startup India Program
3. Multifold chances to build a career in Solar Energy Sector
4. Exponential Growth in Salary and other remuneration
5. Great learning curve and hand-on experience with leadership team about solar in future
Java
Spring Boot• Strong experience as a Java/J2EE development is required
• Excellent working knowledge in SPRING MVC, SPRING BOOT,
• Strong background in developing and deploying software that runs in a real-time, multi-threaded environment
• Good knowledge and experience with concepts of MVC, JDBC and RESTful API Integration
• Experience with threaded and asynchronous environment
• Experience with any of the following Frameworks is Desired: Spring, Spring Boot, Hibernate
• Fundamental understanding of design patterns
• Working knowledge of SOAP/XML/WSDL
• Proven experience in MongoDB
• Experience supporting and troubleshooting problems in a highly complex environment
• Familiar with agile / scrum development methodologies
• Proficient understanding of Code version tools like Git/ Bitbucket and SVN
• Familiarity with Continuous Integration and tools such as Maven and Jenkins.
Role & Responsibilities:
• You will be responsible for Java development and building large scale applications that are high performance, scalable, and resilient in an SOA environment
• Working closely with end-users and other members of the team to identify and employ the best solutions
• Developing and implementing strong algorithms/techniques for solving problems in a high-volume, high-availability environment
• Engaging end-users to identify new requirements, strategic direction and highlight issues
• Defining and building maintainable processes that provide resilient and stable platforms, which support end user’s business/technical demand
• Integrating new services and providing clean APIs and services for applications
• Understanding volume growth to ensure the systems
C++- 2 - 7 years of experience in building applications using C++ programming language.
- Comfortable with core programming concepts and techniques (e.g. concurrency, memory management).
- Enjoys working with algorithms and data structures (e.g. trees, hash maps, queues).
- Strong in Data structure and good in problem solving.
- Strong debugging skills.
- Certifying the application – White box testing, black box testing.
iOS App Development
Objective C
Swift.png&w=256&q=75)
MongoDB
Express
React.js
AngularJS (1.x)
NodeJS (Node.js)
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Full Stack Developer - Averlon