Customer Success Manager

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, MicroLoans, Nano-Loans and other Unsecured Loans. We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM. Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Nairobi, Mexico City and Ho Chi Minh City; with our Development Center based out of Gurugram, India.

POSITION – Executive / Senior Executive/ Specialist

ROLE – Individual Contributor

FUNCTION – Growth

WORK LOCATION – Gurugram

QUALIFICATION – B.Tech/ B.C.A/ M.Tech/ MBA

EXPECTATION –

We are seeking a highly skilled and motivated Digital Marketing Specialist to join our dynamic marketing team. The ideal candidate will have a passion for digital marketing, a strong understanding of current digital marketing tools and strategies, and the ability to lead integrated digital marketing campaigns from concept to execution

KEY RESPONSIBILITIES –

Digital Strategy Development –  Develop and implement comprehensive digital marketing strategies to enhance brand awareness and drive online traffic.  Conduct market research and competitor analysis to identify trends and opportunities in the vertical that the company operates in. SEO/SEM –  Optimize website content and landing pages for search engine marketing.  Perform ongoing keyword discovery, expansion, and optimization. Campaign Management –  Plan and hands on execute all digital marketing campaigns, including SEO/SEM, email, social media, and display advertising campaigns.

 Measure and report on the performance of all digital marketing campaigns and assess against goals (ROI and KPIs).

Content Creation and Management –  Develop content calendars and ensure content is informative, engaging, and aligned with brand messaging.

 Collaborate with internal teams and vendors to create landing pages and optimize user experience.

Analytics and Reporting –  Use data to identify trends and insights, and adjust strategies accordingly.

 Prepare weekly/monthly/quarterly reports on campaign performance and suggest improvements.

Collaboration and Coordination –  Work closely with the other teams to align digital strategies with overall marketing goals.

KEY REQUIREMENT -

 Proven working experience of minimum 4 years in digital marketing in a B2B startup.

 Demonstrable experience in managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.

 Solid knowledge of website analytics tools (e.g., Google Analytics and Tag Manager and other relevant tools).

 Working knowledge of HTML, CSS, and JavaScript development and constraints is a plus.

PERKS & BENEFITS

 Flexible Working Hours

 Medical Benefits

 Exciting work culture

We are looking for a Search Engine Optimisation Executive that is interested in working for our company.

Responsibilities

Implementing and developing SEO strategies.

Performing keyword research for content.

Collaborating with the Digital Marketing team.

Improving website performance

Staying up to date with the latest Google Algorithm changes.

Requirements

Good verbal and written communication skills

Ability to work independently or in a team environment as and when required.

Excellent time management skills.

Strong work ethic

What You will do

● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.

● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 8+ years.

● Engineering Degree in Computer Science OR Equivalent.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.

● Passion for software engineering and follow the best coding concepts.

● Good to great problem solving and communication skills.

● Must have experience in technical architecture and design , code reviews and mentoring junior developers.

● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.

Nice to have Qualifications

● Product engineering and customer-centric mindset.

● Great OOP skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Reimbursements for remote work set up.

● Insurance (including a top up insurance for COVID).

● Free Access to Online learning libraries such as O'reilly or equivalent

Location

Remote - work from anywhere.

Roles and Responsibilities:

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide earliest resolution of the reported issues, which may include but not limited to cloud &
• end user related issues.
• Configuring and managing the alerts through Nagios, which may include but not limited to
• scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.
• Timely delivery of the assigned tasks.

Requirements:

• Having relevant experience of 3-8 yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Cloud-AWS/Azure ( Willing to work on Azure Cloud )
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Owning accountability and responsibility for end-to-end tasks

• Able to identify prospects
• Able to pitch products and services
• Driven by targets and motivated to do sales
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Good networking skills
• Able to make 120-150 calls a day

• Or English + 2 regional language

JOB DESCRIPTION:

 Roles and Responsibility :

• Lead and build the team in development
• Participate in the technical design of projects we made for our Clients
• Supervise and write efficient and reliable code; use best practices with our team
• Organize and participate code reviews
• Setup unit and integration tests
• Architecture and design of reusable server components
• Developing high performing REST APIs for application functionality
• Develop and maintain scalable server architecture serving millions of users every day.
•  

Must Have Skill Sets :

• Should have 5+ years of experience in Mobile/web server and application development
• Mandatory: Strong development skills in Python ,Node.js, Typescript, Django Rest Framework, Linux, MongoDB
• Experience with client technologies like JavaScript, CSS3, HTML5, bootstrap, Angulars, React, Android App a plus
• Strong knowledge of data structures and computer fundamentals
• An ability to refract and understand large and separate code bases
• Experience with third-party libraries and APIs
• Forward-looking on potential technology choices
• Experience in building highly scalable, reliable systems
• Team handling experience.
  
  
  

Senior PHP Laravel Developer

Position: Senior PHP Laravel Developer
Experience Required: up to 3 years
Positions: 03

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again.  

Job description

You will be responsible for handling entire back-end infrastructure of Saakh. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.

Job responsibilities

• Build innovative, state-of-the-art applications.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increasing existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and

post launch support.

• Convey effectively with all task progress, evaluations, suggestions, schedules along with

technical and process issues.

• Document the development process, architecture, and standard components.
• Coordinates with co-developers and keeps project managers well informed of the status of

development effort and serves as liaison between development staff and project manager.

• Keep abreast of new trends and best practices in web development.

Desired profile

• Previous working experience as a Laravel developer for 4+ years.
• BS/MS degree in Computer Science, Engineering, IT or similar relevant field.
• In depth knowledge of object-Oriented PHP and Laravel PHP Framework.
• MySQL profiling and query optimization.
• Creative and efficient problem solver.
• Excellent command on Core PHP and MySQL using MVC Architecture.
• Excellent skills in PHP/Javascript.
• Knowledge of At least one CMS (WordPress, Magento or Drupal)
• Excellent of Laravel framework.
• Strong object-oriented programming skills.
• General knowledge of both front-end and back-end web development from a consumer.
• Perspective Knowledge of eCommerce integration.
• Should know about child theme and its structure.
• Should know about creating plugins for theme customization
• It is must to have a high sense of integrity.

Are you one of us?

We welcome you to Saakh’s family.

Technical Proficiency:
Experience in leading self-service offering to business users. Tableau experience in Architecture, Administration and development is must.

• Experience in supporting and administration of middleware software systems in an enterprise setting. Excellent troubleshooting skills in a complex enterprise environment.
• Hadoop / Big Data domain experience is required, as is exposure to ecosystem technologies such as Hive, Impala and Spark.
  Data Warehouse/ETL design and development methodologies knowledge and experience required
• Scripting experience in Linux shell scripting and Python.
• Good SQL skills.
• Integrate/roll-out/administer/sustain/upgradeour installations of vendor BI products on Linux.
• Ensure products are configured properly to meet the necessary security, supportability, and performance requirements.
  Experience with developing frameworks and utility services including logging/monitoring
  
  Leadership Skills:
  o    Lead the team on Strategic BI and Big Data Governance.
  o    Excellent organization skills, attention to detail
  o    Demonstrated sense of responsibility and capability to deliver quickly
  o    Ability to build strong relationships in a multi-cultural environment across all levels within IT
  o    Promotes continuous process improvement especially in code quality, testability & reliability
  o    Exceptional strategic analysis, problem solving, issue resolution and decision making skills
  o    Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods.
  
  Education: