Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.
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Job Description :
Position Title : PHP Laravel Developer
Job Type : Full-Time
Location : Gurgaon
Key Responsibilities :
- Develop, maintain, and enhance web applications using PHP and Laravel framework.
- Design and optimize SQL databases to ensure high performance and responsiveness.
- Collaborate with cross-functional teams to understand project requirements and deliver scalable solutions.
- Troubleshoot, debug, and resolve application issues to ensure seamless functionality.
- Implement security measures and best practices to protect application data.
Required Skills and Qualifications :
Experience :
- 3-5 Years as a PHP Developer.
Mandatory Skills :
- Proficiency in Laravel framework and strong expertise in SQL.
- Solid understanding of object-oriented programming principles.
- Familiarity with front-end technologies such as HTML, CSS, and JavaScript is a plus.
- Ability to write clean, well-documented, and reusable code.
- Strong problem-solving skills and attention to detail.
What We Offer :
- Competitive salary and benefits package.
- Collaborative and innovative work environment.
- Opportunities for growth and learning within the company.
Digital Marketing is a lot more than what it is usually portrayed as and we delve into “the lot more”for SMBs. we have grown well and what started as a small personal project a year ago has now grown into a family of 45+ clients and 8 smart people- all within a year! And guess what, we never spent a single penny on advertising! It was all referral and so you can imagine the quality of work that we have been doing.
Now, if you are someone who can fit in such a high performing environment, do read the job description very thoroughly and then apply!
Responsibilities
Be the primary point of contact for the clients.
Assist in creating a digital strategy for the clients. These are SMEs, hard on cash but high on hope so we have to be extra wise with what we suggest!
Get things done from the CG team. You see, since you will interact with the client, you will know what they want and you alone will have to make sure that the work gets done!
Advocate for the client to ensure that we’re not just checking off boxes in a task manager, but instead moving them forward and reaching their objectives (we call this Remarkable ROI)
Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence, and Remarkable ROI and if that gets us Referrals- well nothing better than that!
Note: Our digital marketing projects include both “traditional” digital marketing such as SEO and Email Marketing/Whatsapp Marketing/Affiliate Marketing as well as web design & development projects. For this position though, we will stick to SEO/SMO/PPC
What we are looking for
Digital marketing experience (and most importantly, the ability to learn & grow, stay on top of current trends, and focus on results). Followed by…
Strong project management skills (aka, the ability to efficiently and effectively get things done yourself and through other people). Followed by….
Ability to provide remarkable client experiences.
Who we are not looking for
You’re busy, we’re busy. If you don’t meet these requirements, please focus on the other fish in
the sea. These are indeed requirements
Minimum of 1.5 years as a hands-on digital marketing professional
Minimum of 1 year as someone who has been interacting with the clients. If you have worked
in B2B, it would be great!
Digital Marketing & Web Design Project experience
A focus on the details (really… pay close attention to the details if you’d like to get an interview
for this position)
If You’re a Good Fit, You Probably
Thrive in a small and growing team (<10 people on our way to 20)
Do some sort of digital marketing (or learning) in your spare time… it’s not just a day-job for
you
Know how to work on Google Analytics, Tag Manager, Google Ads, Facebook Business
Manager, Instagram Marketing, Email Marketing Tools, Canva (just a little bit), WordPress,
Wix, and anything else that is relevant to digital marketing
Feel at home with spreadsheets and task management tools
Are comfortable with IM tools, email, video calls, and the phone but believe in the power of
minimising interactions.
BTW: when applying, use the passcode “WTH
Planning, Designing and Creating Layout on Photoshop, Editing Images, If worked in Jewelery Business will be Preferable.
Work Timmings :- 9:30 to 6:30Pm
Monday to Saturday
Responsibilities:
- Work with our dynamic team on different projects (products & services) to build high quality mobile application
- Designing and building native mobile applications for Apple’s iOS platform
- Collaborating with the design team to define app features
- Work on bug fixing and improving application performance
- Publishing application on App Store
- Debug and optimize code for performance and scalability
- Designing and implementing application updates. Turn feedback into custom solutions for client needs
- Create and maintain the technical documentation
- Collaborate with a team to define, design, and ship new features
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Stay up-to-date with the latest iOS technologies and advancements
Skills:
- Strong Knowledge & understanding about SWIFT and Objective C
- Strong Knowledge & understanding of executing projects in Xcode, OOPs concept
- Ability to write clean, maintainable and efficient code
- Familiar working with RESTful APIs, third party libraries and API, cloud message APIs and push notifications
- At least have published and managed 1 app in Appstore
- Knowledge and understanding in Dependency injection tool like dagger or similar
- Knowledge of Hybrid app development platforms will be preferred
Characteristics:
- Good communication skills across all platforms
- Creative mind-set – and the ability to approach a problem creatively
- Highly organized with the ability to work independently in a fast paced team environment
- Ability to work in a team in a transparent and entrepreneurial culture.
- Self-motivated with initiative to reach challenging targets
- Exceptional attention to detail
- Positivity, focus and a winning mentality allied with kindness
- Curiosity, energy, creativity, and bravery with a strong desire to help to build the o2h culture
· Maximum 5 years of Information Technology/Technology Operations/Information Security experience required.
· Minimum 3 years of experience in Cybersecurity, Identity & Access Management, Role Based Access Control, and Identity Governance is mandatory.
· Knowledge on User Life Cycle Management, Access provisioning, Access administration is must.
· Experience with technologies such as Role-Based Active Control (RBAC) and Attribute Based Access Control (ABAC) is required.
· Experience in User Access Re-certification activities is mandatory.
· Working knowledge on Active Directory is must.
· Working experience on any IAM tool (SailPoint/Okta/OneIdentity/Varonis/MIM) would be added advantage.
· Knowledge on Identity and Access Management role/processes/tools is must.
· Prior experience in processing IAM requests (Add/Modify/Delete) is must.
· Experienced in Incident management & Change Management processes.
· Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements.
· Experience with work-flow management tools such as ServiceNow.
· Leveraging creative thinking and problem solving skills, individual initiative, and utilizing MS Office (Word, Excel, Access, and PowerPoint).
· Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback.
· Identifying and addressing business needs: building relationships with Stake Holders; developing an awareness of Firm services; communicating with the business/stake holders in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor
· Experience performing user administration tasks for various in-house and third-party applications.
· Analyzing, prioritizing, and resolving faults to resolution. Resolve tickets according to SLAs and escalation procedures.
· Strong analytical, problem solving and organizational skills. Be proactive, dynamic, and flexible.
· Good Communication skills, able to articulate well with business and stakeholders.
· Education Qualification : Any graduate/post graduate with Computer Science background.
Job Description
It is a global health and fitness platform that aids users to achieve their true physical and mental potential. We started with the vision to help people transform themselves by giving them access to content and programs that work on aspects of mind, body and recovery. Everyone on this team has a unique and mutually exclusive set of skill, building this company like founders. The platform is a combination of technology, science, art and most importantly people and is therefore driven by the knowledge and experience of world’s best coaches, sports science experts, neuroscientists and psychologists. Our insight is that transformation does not need to be about setting unrealistic goals or killing oneself in the gym. We believe in a more structured, incremental and scientific approach to tap into our true potential. We believe this is not just about how the world perceives us; but more about a way of life we believe in.
Responsibilities: -
We are looking for solid senior back-end developers who are well-versed with NodeJs.
We are looking at folks who have a minimum of 5-6 years of experience in back-end development and have been strong experience.
The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.
Practical experience in building APIs.
Experience with RabbitMQ or similar queuing system.
Experience with Redis/ElasticSearch is a plus. Familiarity with CI/CD pipeline tools like Jenkins.
Practical experience with Git.
A knack for benchmarking and optimization
Remote Workers would also do…
Core Java, SpringBoot, MicroServices |
- DB2 or any RDBMS database application development |
- Linux OS, shell scripting, Batch Processing |
- Troubleshooting Large Scale application |
- Experience in automation and unit test framework is a must |
- AWS Cloud experience desirable |
- Agile Development Experience |
- Complete Development Cycle ( Dev, QA, UAT, Staging) |
- Good Oral and Written Communication Skills |
Responsibilities
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions.
Skills And Qualifications
- Strong knowledge of PHP web frameworks (such as Laravel, Yii, CodeIgniter)
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Knowledge of object - oriented PHP programming
Role : Business Development Manager
Department : Sales
Location : Gurgaon (Sector 58) - Work from Office - 6 Days Working
Experience : Should have worked in edtech industry or in a company with inside sales
Roles & Responsibilities:
- Manage a team of 25-30 BDAs who will be remotely working across different cities in India
- Achieve sales targets which will be defined every month
- Drive sales operation efficiency by ensuring overall funnel movement starting from lead generation to pipe building to closures
- Own cash collection targets for the team
- Contribute towards growth of business and brand building across tier 2/3 cities in the country
- Be the eyes and ears for the company in terms of understanding customer needs and suggesting product improvements needed to grow
Requirements:
- 4-6 years of experience in managing large teams of sales
- Strong experience in managing remote working teams
- Managed business of at least 50 lakhs INR in a month
- MBA preferred but not mandatory
- Highly target oriented and an excellent task master meaning he/she can get things executed through BDAs
- Strong in review and understanding of sales operations processes