
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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Position Responsibilities:
- Collaborate with the development team to maintain, enhance, and scale the product for enterprise use.
- Design and develop scalable, high-performance solutions using cloud technologies and containerization.
- Contribute to all phases of the development lifecycle, following SOLID principles and best practices.
- Write well-designed, testable, and efficient code with a strong emphasis on Test-Driven Development (TDD), ensuring comprehensive unit, integration, and performance testing.
- Ensure software designs comply with specifications and security best practices.
- Recommend changes to improve application architecture, maintainability, and performance.
- Develop and optimize database queries using T-SQL.
- Prepare and produce software component releases.
- Develop and execute unit, integration, and performance tests.
- Support formal testing cycles and resolve test defects.
AI-Specific Responsibilities:
- Integrate AI-powered tools and frameworks to enhance code quality and development efficiency.
- Utilize AI-driven analytics to identify performance bottlenecks and optimize system performance.
- Implement AI-based security measures to proactively detect and mitigate potential threats.
- Leverage AI for automated testing and continuous integration/continuous deployment (CI/CD) processes.
- Guide the adoption and effective use of AI agents for automating repetitive development, deployment, and testing processes within the engineering team.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Highly proficient in ASP.NET Core (C#) and full-stack development.
- Experience developing REST APIs.
- Proficiency in front-end technologies (JavaScript, HTML, CSS, Bootstrap, and UI frameworks).
- Strong database experience, particularly with T-SQL and relational database design.
- Advanced understanding of object-oriented programming (OOP) and SOLID principles.
- Experience with security best practices in web and API development.
- Knowledge of Agile SCRUM methodology and experience in collaborative environments.
- Experience with Test-Driven Development (TDD).
- Strong analytical skills, problem-solving abilities, and curiosity to explore new technologies.
- Ability to communicate effectively, including explaining technical concepts to non-technical stakeholders.
- High commitment to continuous learning, innovation, and improvement.
AI-Specific Qualifications:
- Proficiency in AI-driven development tools and platforms such as GitHub Copilot in Agentic Mode.
- Knowledge of AI-based security protocols and threat detection systems.
- Experience integrating GenAI or Agentic AI agents into full-stack workflows (e.g., using AI for code reviews, automated bug fixes, or system monitoring).
- Demonstrated proficiency with AI-assisted development tools and prompt engineering for code generation, testing, or documentation.
Front Desk
Roles & Responsibilities:
- Greeting & Managing Visitors
- Answering Calls & enquiries
- Handling Parcels and Packages
- Scheduling and Appointments
- Visitor Check-In
- Providing Company Information
- Maintaining a Clean Reception Area & Office
- Office Supplies Management
- Security and Access Control
- Keeping Records
- Handling Special Requests
- Monitoring CCTV Cameras
- Handling Lost and Found Items
- Escalating Admin or office related concerns Concerns
- Data Entry tasks
- Managing HR Operational Tasks (e.g., attendance, missed punch, etc)
- Assisting with Onboarding New Employees
- Coordinating Events & Programs
- Assisting with Employee Benefits Administration
- Managing Office Space and Facilities
- Overseeing Vendors
- Handling Emergencies
EA to CEO
- Handling CEO’s Calendar & Meetings
- Travel Coordination - Ticket booking, itinerary etc.
- Scheduling/Rescheduling Meetings
- 3rd Party/ Vendor Meetings & calls management
- Meeting Preparation, Note Taking, etc
- Expense Management
- Facilities Management of the CEO’s office & Meeting rooms
- Making Reservations
- Timely office activity updates
Job Title : Project Engineer
Department : BMS (Building Management System)
Location : Mumbai
Experience : 3-4 Years in BMS project execution and handover process
Desired Qualification: Diploma, Degree in Engineering
Skills Required : _______________
Salary : As per Company Norms
Job Overview:
This role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
Responsibilities:
- Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
- Reviewing the engineering tasks and initiating the necessary corrective actions.
· To ensure that the full compliance of sub-contractors with Company Quality policies and with the requirements of this method statement.
· To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.
· To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.
· Liaise with Client / Consultant for execution of works as per BMS project activities
· Collect and analyse project information to create status reports and recommend future actions
· Allocation of required labour through co-ordination with the Project Manager.
· Take precautionary measures concerning protecting works from hot weather, wind, rain and sun.
· Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.
Key Responsibilities:
Identify, approach, and onboard new client companies for recruitment solutions.
Leverage existing network in the staffing and recruitment ecosystem to generate new business leads.
Conduct client meetings (virtual and on-site), pitch SnapFind’s offerings, and convert leads into long-term partnerships.
Manage the complete sales cycle from lead generation to closure and post-sale client relationship.
Collaborate with internal delivery and freelancer teams to ensure service quality and satisfaction.
Maintain a strong pipeline of prospects and provide regular updates to the leadership team.
Ensure revenue targets and client acquisition goals are consistently met.
Represent SnapFind at HR events, job fairs, and client sites when required.
Job Title: Senior Data Scientist
Location: Pune
Job Type: Full-Time
About TVARIT
TVARIT GmbH specializes in developing and delivering cutting-edge artificial intelligence (AI) solutions for the metal industry, including steel, aluminum, copper, cast iron, and more. Our software products empower customers to make intelligent, data-driven decisions, driving advancements in Predictive Quality (PsQ), Predictive Maintenance (PdM), and Energy Consumption Reduction (PsE), etc.
With a strong portfolio of renowned reference customers, state-of-the-art technology, a talented research team from prestigious universities, and recognition through esteemed awards such as the EU Horizon 2020 AI Prize, TVARIT is recognized as one of the most innovative AI companies in Germany and Europe.
We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English.
About the Role
We are looking for a highly skilled and motivated Senior Data Scientist who is passionate about solving complex data problems and developing cutting-edge solutions. This role requires someone with a strong technical background in data science, with full-stack development exposure from requirement gathering to solution deployment. The ideal candidate will be comfortable working as an individual contributor and as an active team member.
Key Responsibilities
· Translate business challenges into ML solutions by understanding customer needs and the broader context.
· Perform exploratory data analysis (EDA) and feature engineering on large-scale datasets.
· Write clean, efficient, and maintainable Python code for data processing, modeling, and analysis, following MLOps best practices.
· Build, optimize, deploy, and monitor scalable machine learning models and pipelines on cloud platforms (Azure preferred; AWS/GCP is a plus)
· Actively participate in code reviews, technical discussions, and knowledge-sharing sessions to drive innovation and best practices.
· Lead client discussions and present actionable insights and recommendations to stakeholders effectively.
· Mentor junior data scientists, providing guidance on model development, best practices, and technical problem-solving.
Qualifications
· Bachelor’s or master's degree in Metallurgy, mechanical, IT, Computer, or a related field from IIT, NIT, or top university.
· 4+ years of experience in data science and machine learning.
· Experience in the metal industry, manufacturing industry, or similar industry exposure
Technical Skills
· Strong Python programming skills with experience in libraries like Pandas, Scikit-learn, TensorFlow, or PyTorch.
· Strong foundation in ML & AI, covering statistical analysis, time series forecasting, deep learning, and optimization, with expertise in ML techniques like Random Forest, Gradient Boosting, Neural Networks, SVM, Clustering, PCA, Reinforcement Learning and and optimization algorithms.
· Proficiency in cloud platforms such as Azure [Preferred], AWS, or GCP.
· Good to have experience with real-time AI model deployment in industrial environments [On-premises, cloud or edge]
· Familiar with SQL and NoSQL databases.
· Understanding of MLOps, including model versioning, monitoring, and deployment.
· Good to have knowledge of deep learning architectures and techniques for computer vision, NLP, and generative AI is plus
· Strong analytical and problem-solving skills with a structured approach to debugging and optimization.
· Effective communicator and team collaborator in agile, fast-paced environments.
· Ability to work in a fast-paced, agile environment and adapt to changing priorities.
Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)
Our Accreditations -
- 25 years of industry presence
- Salesforce Partner
- ISO 27001:2019 certified
- Great Place to Work certified
- HIPAA Compliant
- SOC2 Compliant
- NASSCOM Member
Our EVP (Employee Value proposition)
- We are a Great place to work certified company.
- 30 Earned Leaves during calendar Year
- Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
- Performance bonus & Loyalty Bonus Benefits
- 5 Days working
- Rewards and Recognition programs
- Standard Salary as per market norms
- Equal career opportunities, No discrimination
- Magnificent & Dynamic Culture
- Festival celebrations & fun events
Explore more : https://techwize.com/, https://mangalaminfotech.com/
Position: Salesforce Developer
Job location: Ahmedabad
Experience: 2+ years
Job Description
Salesforce Developer
Job Summary:
We are seeking a skilled Salesforce Developer with 3+ years of experience to join our dynamic team. The ideal candidate will have hands-on experience in designing, developing, and deploying Salesforce solutions. You will work closely with business stakeholders, administrators, and other developers to build scalable applications and enhance our Salesforce ecosystem.
Required Skills & Qualifications:
- Considerable of experience in Salesforce development.
- Strong expertise in Apex, LWC, Aura Components, Visualforce, SOQL, and SOSL.
- Experience in Salesforce administration, configuration, and customization.
- Knowledge of asynchronous Apex (Batch, Queueable, Future methods, Scheduled jobs).
- Strong problem-solving, analytical, and communication skills.
Why Join Us?
- Work on cutting-edge Salesforce projects with a talented team.
- Opportunity for growth, training, and certifications.
- Flexible work environment with a focus on innovation and collaboration.
Key Responsibilities:
- Design, develop, test, and deploy customized Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Triggers, and Flows.
- Integrate Salesforce with external systems using REST/SOAP APIs.
- Collaborate with business teams to gather and analyze requirements, translating them into technical solutions.
- Optimize existing Salesforce configurations, workflows, and automation processes for efficiency and scalability.
- Implement best practices in Salesforce development, including governor limits, security, and performance optimization.
Job time : 10:00 AM to 7:00 PM IST
Minimum Qualifications
B.E/B.Tech IT/Comp.
Preferred Qualifications
B.E/B.Tech IT/Comp.
-
Drive high-level decisions about Sperax Protocol architecture, incentive structures and features in collaboration with the Product and Economics Research team
Roles and Responsibilities
- Design/implement secure and reliable smart contracts in Solidity
- Architect, implement, test, and audit protocol upgrades and additions
- Research on multiple blockchain protocols
- Work in a fast-paced team to develop and iterate on new features
Our Requirements/ Qualification and Skills
- 4+ years of development experience and at least 1 year of smart contract developer experience in solidity
- Solid experience in delivering resilient and secure code in Solidity
- Knowledge and experience of the test-driven development
- Very good understanding of the Blockchain technologies, especially Ethereum
- Familiar with the common Smart Contract vulnerabilities
- Solid understanding about Ethereum infrastructure, e.g. like Gnosis, TheGraph
What we offer:
Data Scientist
Requirements
● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch
Optional Add-ons-
● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB
Frameworks - Springboot, Hibernate, Junit
REST / SOAP Web Services Implementation
Micro-services and Data Structures experience
SQL and exposure to Oracle or MySql or SQL Server or any standard RDBMS
Scrum or SAFe or other Agile delivery ways
Excellent communication skills (verbal and written), good interpersonal skills, ability to
understand/expand requirements & technical specs
What you do :
- Developing automation for the various deployments core to our business
- Documenting run books for various processes / improving knowledge bases
- Identifying technical issues, communicating and recommending solutions
- Miscellaneous support (user account, VPN, network, etc)
- Develop continuous integration / deployment strategies
- Production systems deployment/monitoring/optimization
-
Management of staging/development environments
What you know :
- Ability to work with a wide variety of open source technologies and tools
- Ability to code/script (Python, Ruby, Bash)
- Experience with systems and IT operations
- Comfortable with frequent incremental code testing and deployment
- Strong grasp of automation tools (Chef, Packer, Ansible, or others)
- Experience with cloud infrastructure and bare-metal systems
- Experience optimizing infrastructure for high availability and low latencies
- Experience with instrumenting systems for monitoring and reporting purposes
- Well versed in software configuration management systems (git, others)
- Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment
-
Data management skills
Education :
- Degree in Computer Engineering or Computer Science
- 1-3 years of equivalent experience in DevOps roles.
- Work conducted is focused on business outcomes
- Can work in an environment with a high level of autonomy (at the individual and team level)
-
Comfortable working in an open, collaborative environment, reaching across functional.
Our Offering :
- True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
-
The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.
Perks :
- Awesome benefits, social gatherings, etc.
- Work with intelligent, fun and interesting people in a dynamic start-up environment.










