
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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Key Responsibilities
Develop and deploy scalable AI-powered applications using the Python stack.
Leverage cutting-edge AI/ML technologies such as LangChain, LangGraph, AutoGen, Phidata, CrewAI Hugging Face, OpenAI APIs, PyTorch, TensorFlow, and other advanced frameworks to build innovative AI applications. Write clean, efficient, and well-documented code adhering to best practices.
Build and manage robust APIs for integrating AI solutions into applications.
Research and experiment with emerging technologies to discover new AI-driven use cases.
Deploy and manage AI solutions in cloud environments (AWS, Azure, GCP), ensuring security, scalability, and performance.
Collaborate with product managers, engineers, and UX/UI designers to define AI application requirements and align them with business objectives.
Apply MLOps principles to streamline AI model deployment, monitoring, and optimization.
Solve complex problems using foundational knowledge of generative AI, machine learning, and data processing techniques.
Contribute to continuous improvement of development processes and practices.
Resolve production issues by conducting effective troubleshooting and root cause analysis (RCA) within SLAs. Work with operations teams to support product deployment and issue resolution.
Requirements
Educational Background
Bachelor’s or Master’s degree in Computer Science or related fields with a strong academic track record. Experience
Technical Skills:
3+ years of hands-on experience in building and deploying AI applications on Python stack. Strong knowledge of Python and related frameworks.
Good knowledge of few of the AI/ML frameworks and agentic frameworks and platforms like LangChain, LangGraph, AutoGen, Hugging Face, CrewAI, OpenAI APIs, PyTorch, and TensorFlow etc.
Experience with AI/ML workflows, including data preparation, model deployment, and optimization. Proficiency in building and consuming RESTful APIs for connecting AI models with web applications. Knowledge of MLOps tools and practices, including model lifecycle management, CI/CD for AI, and model monitoring.
Familiarity with cloud platforms like AWS, Azure, or Google Cloud, including containerization (Docker) and orchestration (Kubernetes).
Experience with CI/CD pipelines, version control (Git), and automation frameworks. Strong understanding of algorithms, AI/ML fundamentals, and data preprocessing techniques.
Soft Skills:
Passion for exploring, experimenting and implementing emerging AI technologies. Self-starter who can independently and collaboratively in a fast-paced environment. Excellent problem-solving and analytical abilities to tackle complex challenges.
Effective communication skills to explain AI concepts and strategies to stakeholders.


Job Description:
As an Azure Data Engineer, your role will involve designing, developing, and maintaining data solutions on the Azure platform. You will be responsible for building and optimizing data pipelines, ensuring data quality and reliability, and implementing data processing and transformation logic. Your expertise in Azure Databricks, Python, SQL, Azure Data Factory (ADF), PySpark, and Scala will be essential for performing the following key responsibilities:
Designing and developing data pipelines: You will design and implement scalable and efficient data pipelines using Azure Databricks, PySpark, and Scala. This includes data ingestion, data transformation, and data loading processes.
Data modeling and database design: You will design and implement data models to support efficient data storage, retrieval, and analysis. This may involve working with relational databases, data lakes, or other storage solutions on the Azure platform.
Data integration and orchestration: You will leverage Azure Data Factory (ADF) to orchestrate data integration workflows and manage data movement across various data sources and targets. This includes scheduling and monitoring data pipelines.
Data quality and governance: You will implement data quality checks, validation rules, and data governance processes to ensure data accuracy, consistency, and compliance with relevant regulations and standards.
Performance optimization: You will optimize data pipelines and queries to improve overall system performance and reduce processing time. This may involve tuning SQL queries, optimizing data transformation logic, and leveraging caching techniques.
Monitoring and troubleshooting: You will monitor data pipelines, identify performance bottlenecks, and troubleshoot issues related to data ingestion, processing, and transformation. You will work closely with cross-functional teams to resolve data-related problems.
Documentation and collaboration: You will document data pipelines, data flows, and data transformation processes. You will collaborate with data scientists, analysts, and other stakeholders to understand their data requirements and provide data engineering support.
Skills and Qualifications:
Strong experience with Azure Databricks, Python, SQL, ADF, PySpark, and Scala.
Proficiency in designing and developing data pipelines and ETL processes.
Solid understanding of data modeling concepts and database design principles.
Familiarity with data integration and orchestration using Azure Data Factory.
Knowledge of data quality management and data governance practices.
Experience with performance tuning and optimization of data pipelines.
Strong problem-solving and troubleshooting skills related to data engineering.
Excellent collaboration and communication skills to work effectively in cross-functional teams.
Understanding of cloud computing principles and experience with Azure services.
Project Coordinator
Exp : 5-7 Years
Qualification : Must have Development Background of Web or Mobile
Location : Ahmedabad (WFO)
Qualifications
- Experience in project coordination and management
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Knowledge of software development processes and methodologies
- Ability to analyze and solve problems
- Proficiency in project management software tools
- Bachelor's degree in a relevant field
- PMP certification or equivalent is a plus
Company Description
Moon Technolabs Pvt. Ltd. is a software development company based in Ahmedabad, India. With over a decade of experience in the outsourcing business, Moon Technolabs has established expertise in various areas including Offshore Application Development & Maintenance, Application Migration and Re-engineering, Product Development & Support, Enterprise Solutions, Web Development, Game Development, and Mobile Solutions. Our team of professionals collaborate to provide comprehensive solutions that align with our clients' specific business objectives.
EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team - Tania Fatema
JOB DETAILS
Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
EdTech Admission Counsellor
Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.
In this role, you will reach out to potential customers from various backgrounds who are looking to pursue professional courses for a better career.
You will be responsible for :
- Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
- Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
- Achieving the weekly targets in a high pressure performance driven competitive environment.
- Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
- To develop and maintain a positive working relationship with the students from countries all over the world
- Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
- Constantly identifying potential to upsell to existing clients through giving the best post sales service
What are we looking for?
- Excellent written and spoken communication skills (English proficiency)
- Exceptional communicator and influencer who can deliver excellent sales pitch
- Result driven with experience of extremely target centric job
- Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
- Approachable and vibrant personality
- Individual passionate about driving a change in education space
- Have a knack for incentive-driven sales
- Ability to approach any situation with patience and very strong empathy
- Self-learners with high grasping ability
- Passion to deliver the highest levels of customer service at all times
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
- Experience: Minimum 1+ years experience in inside sales or tele-sales
- Edutech experience is an add-on
- Experience within Startup Experience would be a strong advantage
- Should have android mobile, personal Laptop and good Internet connectivity
- 6days working
- Attractive incentives and perks
- Work from home available
QA Manager (A)
ROLES AND RESPONSIBILITIES:
· Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed
· Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently
· Has experience in GitLab for resource management and Jenkins for build creation and CI/CD
· Establishing automation QA strategy and best practices to support continuous development and integration
· Estimating, coordinating, directing testing for multiple products/projects
· Create clear, detailed, comprehensive, and well-structured test plans and automated test cases
· Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset
· Holding and facilitating automation and test case reviews with Agile team members
· Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements
· Stay up to date with new testing tools and test strategies
Required Skills & Exp:
· 8+ Years of Overall Experience in Software testing across different domains
· 6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework.
· Is well-versed with working in an agency environment with strong experience in Automation and Manual testing
· Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles)
· Strong knowledge of software QA methodologies, tools, and processes
· Has experience testing API’s and building automation test suites
· Experience in writing clear, concise, and comprehensive test plans and test cases
· Solid knowledge of SQL
· Experience working in an Agile/Scrum development process
· Experience with performance and/or security testing is a plus
· Excellent English, written, and verbal communication skills
· Effectively meet deadlines and troubleshoot issues while handling multiple priorities
· Strong problem solving and analytical skills with attention to detail
· Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent

Job description
Role : Mobile Developer - Flutter
Experience :1 yrs +
Technologies : Flutter, Dart, Mobile App Development (Android iOS React Native Ionic), API Integration
Location : Indore
Responsibilities :
- As a Flutter Developer, you will create cross platform apps for iOS and Android using Google's Flutter development framework. The primary focus will be on creating new experiences.
- Work on a category creating, possibly disruptive fintech product in early stages
- Working with Mobile App development team to build pretty much everything - features, UI that works across multiple devices and interfaces, app analytics and more
- Translating UIUX designs into code, eye for good UI and UX.
- Write concise, well-documented code
- Ensure the performance, quality, and responsiveness of applications
- App availability across with range of devices and Android iOS version
Required Technical Skills :
- Upto 1 yrs of experience and a track record in building Mobile Applications using native platform (Android andor iOS) or Cross Platform Development framework like React Native, Ionic
- Good knowledge of Flutter, Dart, Material Design
- Knowledge of MEAN MERN stack and Cloud is major plus
- Exposure or experience in Java Kotlin andor Swift
- Work experience in Android Studio xCode is preferred
- Knowledge and understanding of Firebase including Firebase cloud messaging, dynamic linksdeep links, remote configs, crashlytics and analytics
- Experience with third-party libraries and APIs
- Know-how of Unit testing
- Experience with Git or other version control tools
- Understanding of the Agile development life-cycle
Job Types: Full-time/WFO
Location -First Floor Samachar Bhawan Behind Dainik Bhaskar office press Complex AB Road, Indore(M.P.) 452001
Expectations:
The candidate is expected to work on 3D Graphics and asset creation for Augmented Reality and Mixed Reality apps for iOS, Android and Hololens. Job includes - starting from understanding of the requirements to develop & deliver 3D data to developers developing the apps. Candidate should have good visualization skills with creative bent of mind. Candidate should have professional experience in producing 3D models and animations using 3DS Max, Maya , Unity 3D, Zbrush and Photoshop for the in-game world. Looking for creative individuals with good design flair.
Responsibilities:
· Creates, builds and maintains computer generated 3D models of story elements and designs that meet the art direction and requirements
· High quality photorealistic 3D rendering and animation
· Proficient in optimizing 3D assets
· Experience working on rigging, unwrapping and visual effects
· Should have experience in creating photorealistic textures & post-processing skills
· Expertized in Video Editing, Motion Graphics & E-Learning
· Proficient in visual storytelling through engaging videos
· Accountable for meeting productivity and targets
· Conceptualize artwork, scene, composition based on a solid understanding of content and project needs
· Translate conceptual sketches into delightful and accurate 3D art illustrations.
· Translate static hand-sketches into high fidelity artwork and eventually animations / videos that are in sync with voice-over/music following strict subject matter, storyboard descriptions.
· Iterate sketches and art mockups quickly on ideas that are still in the process of being defined.
Requirement:
· Any graduation and/or Certification from a reputed 3D design / animation institute
· Strong knowledge on 3D Studio Max, Maya and Unity
· Good visualization skills with creative bent of mind
· Proficient in character design and background design with a good sense of colour palette
· Understanding of 3D concepts, ability to visualise 3-dimensions
Please revert back with updated CV.


