
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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Software Engineer – EdTech (PHP)
Experience: 3+ Years
Work Mode: Permanent Work From Home
Role Summary
We are seeking a highly skilled software developer with strong experience in EdTech platforms and education ERP systems. The ideal candidate will have expertise in core PHP/Laravel and database technologies, with hands-on experience in building and scaling education-focused modules such as LMS, online examination systems, admissions, and fee management.
This role focuses on developing scalable, secure, and high-performance solutions for schools, colleges, and online learning platforms.
Key Responsibilities
- Design, develop, and maintain Education ERP and EdTech platform modules.
- Build and enhance systems for LMS (Learning Management System), online exams, admissions, fee management, HR, and finance.
- Develop and optimize REST APIs/GraphQL services for seamless integration with web and mobile platforms.
- Ensure high performance, scalability, and security for large-scale student and institutional data.
- Work closely with product, QA, and implementation teams to deliver EdTech features.
- Conduct code reviews, maintain coding standards, and mentor junior developers.
- Continuously improve platform capabilities based on EdTech trends and user needs.
Required Skills & Qualifications
- Strong expertise in Core PHP (Laravel Framework).
- Solid experience with MySQL, MongoDB, PostgreSQL (database design & optimization).
- Understanding of EdTech workflows like student lifecycle, course management, and assessments.
- Frontend basics: JavaScript, jQuery, HTML, CSS (React/Vue is a plus).
- Experience with REST APIs, GraphQL, and third-party integrations (payment gateways, SMS, and email services).
- Familiarity with Git/GitHub, Docker, and CI/CD pipelines.
- Knowledge of cloud platforms (AWS, Azure, GCP) is an advantage.
- Minimum 3+ years of development experience, with at least 2 years in education ERP/EdTech systems.
Preferred Experience
- Prior experience working in EdTech companies or education ERP platforms.
- Deep understanding of LMS, online examination systems, admissions, fees, HR, and finance modules.
- Experience handling high-traffic educational platforms (e.g., exam portals, live classes, student dashboards).
- Exposure to scalable architecture for large student/user bases.
As an Analyst at Tap Invest, you’ll turn data into decisions. You’ll work with teams across
Product, Ops, Marketing, and Sales to uncover insights, solve real business problems, and
drive strategy.
This role is for someone who is comfortable working with data independently and can
support business teams with reliable analysis and reporting.
Key Responsibilities
● Gather, organize, and clean data from various sources including databases,
spreadsheets, and external sources to ensure accuracy and completeness.
● Write SQL queries to pull, validate, and clean data from production databases.
● Build and maintain dashboards, and generate KPI reports. Track performance
against targets and identify areas for optimization.
● Analyze user funnels and investment patterns to surface actionable insights.
● Prepare and present clear, concise reports and visualizations to communicate
findings and recommendations to stakeholders across teams.
● Document data definitions, metrics, and assumptions clearly for consistency and
reuse.
What We’re Looking For
● 1 to 2 years of experience in Data Analytics, Business Analytics, or a similar role.
● Comfortable writing in SQL and validating queries.
● Solid with Excel / Google Sheets (pivot tables, lookups, charts).
● Genuine curiosity about how businesses use data to make decisions.
● Experience with scripts for data automations.
● Prior projects involving production datasets.
Nice to Have
● Familiarity with pandas or any data manipulation library for advanced automations.
● Interest in capital markets, bonds, fixed income or FinTech.
● Exposure to AI tools
Responsibilities:
- Develop and execute comprehensive sourcing strategies to identify and qualify potential leads for our sales team.
- Utilize various research techniques, including online databases, social media, and industry publications, to generate leads.
- Qualify leads by conducting thorough research and analysis, ensuring they meet our target market criteria.
- Maintain and update lead databases, ensuring accurate and up-to-date information.
- Collaborate with the sales team to understand their needs and provide them with qualified leads.
- Analyze lead generation data to identify trends and areas for improvement.
- Stay abreast of industry best practices and emerging technologies in lead generation.
- Contribute to the development and implementation of new lead generation initiatives.
- Manage and mentor a team of sourcing specialists.
Requirements:
- Bachelor's degree in marketing, business administration, or a related field.
- 5+ years of experience in lead generation, preferably in a B2B environment.
- Proven track record of success in generating high-quality leads.
- Strong research and analytical skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Experience with lead generation tools and technologies.
- Ability to work independently and as part of a team.
- Strong work ethic and a results-oriented mindset.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a growing and successful company.
- Dynamic and fast-paced work environment.
- Remote work options available.
What is the role?
Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies
Basic Qualifications:
- At least 4 -7 years of experience as a software developer.
- At Least 3 years of experience in .net core C#, aws stack, ms sql server, mvc, nodejs experience is a plus
- Strong working knowledge in distributed event-driven messaging architecture/platform
- Strong knowledge in data access layer especially ability to work with stored procedure
- Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
- Production experience with AWS stack
- Fluent English speaker
Preferred Qualifications:
- Experience working with OOP languages.
- Experience designing and developing Microservices and SOA.
- Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
- Experience designing and building high-performance scalable web services.
- Experience in REST API design and implementation.
- Experience in unit testing, test automation, and continuous delivery.
- Experience with stream-processing and message-broker software.
Nice to have:
- Experience working with distributed teams.
- Ability to work independently and as part of a team.
- Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
- Bachelor's or Master's degree in computer science (or equivalent professional experience).
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Job Role: Executive_ OHC
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 3 years+
Salary: As per industry standards
Job Summary:
This is a full-time on-site role for an Operations Executive at Connect and Heal - CNH Care in Bangalore. We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams.
Roles & Responsibilities:
A) Clinical Operations:
-Conduct thorough check on all clinic requirements and ensure smooth operations
-Ensuring the MIS for all clinics is done on time (daily / weekly / monthly)
-Ensure timely audits is done for all clinics
B) Sourcing Requirements:
-Coordinating with central sourcing team on all hiring requirements
-Coordinating with medical governance team on staff training calendar and ensuring smooth trainings -Track attendance on daily basis and ensuring no service gap
C) Client relationships:
-Managing relationships with PAN India clients and handle client escalations
- Liaising with different stakeholders (Marketing/sales/product) as per business requirement
Qualifications
• Bachelor's Degree (Master’s degree preferred)
• Proficiency in excel and experience in handling large data sets
• Minimum of 3 years of experience
• Excellent communication & interpersonal skills
• Experience in Occupational Health Centre, healthcare industry including hospitals, clinics is a plus
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.
Experience: 5+ Year
Working Time: 12.30 PM to 9.30 PM
- Collaborate closely with cross-functional teams, including design, engineering & QA, to deliver high-quality solutions.
- Participate in planning and decision-making processes related to technical architecture, design, and implementation.
- Lead and mentor the Front-end (FE) team, providing technical guidance, coaching, and support.
- Oversee the deployment of frontend applications, coordinating with teams as necessary.
- Drive agile development practices within the FE team, ensuring efficient project delivery.
Requirements
- Bachelor's degree in Computer Science or related field.
- Minimum of 3 years of experience in leading the front-end development team.
- Proven experience in frontend development, with expertise in ReactJS, NextJS, MaterialUI, and React Query.
- Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
- Proven leadership skills, with the ability to lead and mentor a diverse team.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Benefits
- Gain real-world experience in corporate functioning.
- Learn to collaborate with diverse teams and meet deadlines in a professional environment.
- Access various learning and development programs to explore your passion.
- Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role
Oddr is looking for an experienced senior frontend engineer to help us build modern web-based Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and implement the frontend architecture with a strong emphasis on its robustness, testability, re-usability, performance, and ease of maintenance. As a senior engineer, the candidate should be able and willing to mentor and guide fellow team members as the team scales and grows. The candidate should demonstrate leadership qualities, be a self-motivated team player, and take pride in what they deliver.
The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.
Technical Requirements:
- Strong proficiency in React.js and its core principles
- Solid understanding of JavaScript/TypeScript, CSS, HTML, and other standard frontend technologies and tools
- Experience with frontend test automation frameworks and tools
- Familiarity with RESTful APIs
- Experience with modern authorization techniques like JWT
- Experience with monitoring and improving frontend performance
- General understanding and knowledge of the UI/UX best practices
- Ability to write clean, well-structured code with proper abstraction and re-usability
- Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
- Ability to understand business requirements and translate them into technical requirements
- Excellent communication skills
- Excellent problem-solving skills
Minimum qualifications required:
- Bachelor's degree or relevant certification from a reputable institute.
- 5 years of experience with at least 2 years of building enterprise applications using React.js in recent projects.
Skills Required: Java, selenium, Appium.
We are looking for a strong candidate with recent experience of 3+ years in Java, selenium, Appium.
The candidate should have experience in Web application and mobile application both.
Job Responsibilities:-
- E-bidding on Upwork and Freelancers, client communication, project finalizing and final delivery.
- Communication between the Client and the Technical teams.
- Generating Revenue & projects and closing deals with International Clients.
- Assists in enforcement of project deadlines and schedules.
- Quickly understands the business issues and data challenges of client’s organization and industry.
- Creating documents like BRS /SRS and project Cost Estimation
- Identifies client organizations strengths and weaknesses and suggests areas of improvement.
- Technical Recommendation and Testing












