
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

About Habitate.io
About
Connect with the team
Company social profiles
Similar jobs
Roles & Responsibilities:
- Bachelor’s degree in Computer Science, Information Technology or a related field
- Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure
- Knowledge in Linux/Unix Administration and Python/Shell Scripting
- Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure
- Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms
- Experience in enterprise application development, maintenance and operations
- Knowledge of best practices and IT operations in an always-up, always-available service
- Excellent written and oral communication skills, judgment and decision-making skills
Job Responsibilities:
- Creating website layout/user interface by using standard HTML/CSS practices.
- Developing websites that are responsive, cross-browser compatible.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Estimating development timings for individual tasks and new site builds.
- Co-ordinating with web designers to match visual design intent.
- Knowledge of code versioning tools like GIT.
- Working with debugging tools.
- Monitoring, reviewing and revising the performance of the live website.
Required Skills:
- Ability to build websites from scratch using WordPress.
- Proven experience in woo-commerce & supported plugins.
- Knowledge in creating website layout/user interface by using HTML, CSS, jQuery, JavaScript, PHP & MySQL.
- Good understanding of theme customization.
- Competent in creating and maintaining software documentation
- Good understanding of SEO principles and content management systems.
- Must have knowledge of database management, hosting website, email server configuration on both shared and VPS servers.
- Must be available for full time in office job in Thane.
- Must have relevant skills.
What is the role?
You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.
Key Responsibilities
- Design and develop resilient data pipelines.
- Write efficient queries to fetch data from the report database.
- Work closely with application backend engineers on data requirements for their stories.
- Designing and developing report APIs for the front end to consume.
- Focus on building highly available, fault-tolerant report systems.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Adopt a culture of learning and development to constantly keep pace with and adopt new technolgies.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
- Overall 8+ years of experience
- Expert level understanding of database concepts and BI.
- Well verse in databases such as MySQL, MongoDB and hands on experience in creating data models.
- Must have designed and implemented low latency data warehouse systems.
- Must have strong understanding of Kafka and related systems.
- Experience in clickhouse database preferred.
- Must have good knowledge of APIs and should be able to build interfaces for frontend engineers.
- Should be innovative and communicative in approach
- Will be responsible for functional/technical track of a project
Whom will you work with?
You will work with a top-notch tech team, working closely with the CTO and product team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Do you believe your code could bring millions out of poverty in India?
At Rang De, we are building a purpose driven peer-to-peer lending platform to provide low cost credit for the underserved. Using the power of cloud, mobile and analytics, we want to make rangde.in the place where change happens every day.
We are looking for a Full Stack Developer to produce scalable software solutions.
You’ll be part of the engineering team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable with front-end, back-end and Rest API coding, development frameworks and third-party libraries.
Key skills that you must bring to the table:
- Work with development teams and product managers to ideate software solutions
- Design and implement software using client-side and server-side technologies
- Write effective APIs which work well for both web as well as mobile applications
- Unit test software to ensure responsiveness and efficiency
- Use secure coding practices
- Build features and applications with a mobile responsive design
- Document your work for the benefit of the team
Experience and qualifications:
- Familiarity with common stacks and frameworks like Spring Boot, Hibernate, Thymeleaf, Bootstrap
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of Java is a prerequisite, experience in Python will be an added advantage
- Familiarity with PostgreSQL, Apache, Tomcat, Rest API
- Good knowledge of AWS cloud technologies. Skills in DevOps will be a big bonus
- Given that we continue to work remotely, we expect you to have great communication skills and willingness to work under an agile environment
- Must have an innate ability to learn and creative ability to solve big challenges
- Degree in Computer Science or relevant field
- 1-5 years of relevant full stack experience
Benefits:
- Work from Anywhere (WFA)
- Work with a start-up team passionate about social impact
- Access to coaching from global thought leaders
- You are free to think and execute big
- Competitive salary
- Equitable stock options
- Additional 11 days leave for Vipassana Meditation
- Create sustainable social impact with your work
1. Adhere to brand guidelines and complete projects according to the deadline.
2. Retouch and manipulate images.
3. Use graphic design software and work with a wide variety of media.
4. Collaborate with the creative director and graphic design manager to develop design concepts.
5. Receive feedback from the creative director and graphic design manager and make necessary changes.
6. Assemble final presentation material for printing as needed.
Other requirements:
1. Should know social media design.
2. Should have attention to detail (very important).
3. Must have knowledge of Photoshop, Figma/Adobe XD, Illustrator, Canva, After Effects, etc.
4. Must know how to use graphic design software and work with a wide variety of media.
5. Must have basic knowledge of layouts, typography, line composition, color, and other graphic design fundamentals.
6. Graphic design major preferred.
7. Experience with InDesign, Adobe Photoshop, and Illustrator.
8. Strong creative and analytical skills.
9. Compelling portfolio of graphic design work.

- Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
- Build quick prototypes to check feasibility and value to the business.
- Design, training, and deploying neural networks for computer vision and machine learning-related problems.
- Perform various complex activities related to statistical/machine learning.
- Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
- Collaborate with technology teams to deploy the models to production.
Key Criteria:
- 2+ years of experience in solving complex business problems using machine learning.
- Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
- Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
- Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
- Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
- Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
- Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
- Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
- Experience in data visualization software such as Tableau, ELK, etc is a plus.
- Strong analytical, critical thinking, and problem-solving skills.
- B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
- Minimum 60% in Graduation or Post-Graduation
- Great interpersonal and communication skills
Senior Frontend Developer || CSS, HTML, JavaScript, React.js|| 3+ years exp
|
· Minimum 3+ years of relevant experience · 3+yrs Exp in React.js (Mandatory) · Traits & culture: Entrepreneurial & willing go the extra mile. · Strong knowledge and experience in HTML, CSS, and JavaScript is a must. · Experience developing front-end interfaces by leveraging modern development libraries and tool chains like React, Webpack, etc... · Deep understanding of DOM, Rendering and how the browser works. · Experience building web-based user interfaces for mobile and desktop. · Experience in writing modular and reusable code. · Solid understanding of software development methodologies and processes. · Experience in building fast, fluid, beautiful user experiences and driving growth in consumer websites and web applications. · You are generally curious/interested in tech, motivated, creative/entrepreneurial, energetic, humble and hard-working · Most important - willing to go that extra mile to get the work done. · Bonus points for experience working on Node.js :)
Working days: Mon - Sat (2nd & 4th Sat off) |
Deep expertise and hands on experience in Core java
∙ Hands-on experience with at least 2 years in Spring, Hibernate & Restful web services.
∙ Hands-on experience with at least 3 years in GUI development using Angular/React
, HTML & JavaScript. Added advantage if worked on Angular 5 and above, NodeJS, Bootstrap, jQuery.
∙ Clear understanding of Software Development life cycle and process Oriented. Would be great if worked on Agile or Continuous Delivery (CD) based projects before.
∙ Good fundamentals in Core Programming, JDBC, Object Oriented design & Design patterns
∙ Should have exposure to Oracle SQL. Any other DB apart from Oracle is also fine, provided the fundamentals of RDBMS are clear. Good to have experience in writing Sqls, stored procedures and functions.
∙ Experience in creating & executing unit tests using test driven approach with JUnit or any other equivalent.








