
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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Experience:8+ Years
AWS Certification must.
Location:Pan india
Position: IT Sales Manager
Academic Background: B com/ BA / B. Tech. (Electronics/ IT) / MBA or an equivalent recognized diploma in IT engineering
Experience: 6+Years
Technical Domain Knowledge:
- Exposure/ Information/ Comfort on IT.
- New technologies, vendors, and competitors operating in the vertical
- Cutting-edge sales and customer relationship management concepts across segments.
Professional skills (Functional):
- Customer Focus
- Account Mapping
- Customer needs understanding
- Persuasion & Negotiation skills
- Relationship Management
- Customer Retention
- Service focus


proven implementation
experience of:
o C# and .Net framework
(version 4.5 or higher)
o Design Patterns and SOLID
principles
o Transact SQL and SQL Server
(2012 or higher)
• Good knowledge with applied
experience of:
o Unit and Integration testing
skills, including preparing
test scripts and execution
o NoSQL databases
(MongoDb)
• Competent knowledge with
proven implementation
experience of:
o Windows Presentation
Foundation (WPF)
o Windows Communication
Foundation (WCF)
• Excellent technical analysis
and investigatory skills
• Ability to work with both
business and IT staff in a
pressured environment
● Share knowledge and understanding.
● Help to develop the individual’s technical skills, which is a prerequisite for
growth.
● Share effective and efficient techniques for Zen learners.
● Facilitate career development through guidance and advice for Zen Learners.
● Creates technical training programs according to requirements.
● Creating individual real-time projects and involving learners to do hands-on.
● Taking ownership of learners' progress and maintaining the individual
performance report.
● Should be able to handle live & 1:1 sessions.
● Should be able to take ownership and dedicated support towards achieving the
mutual goal.
● Detecting common skills shortages and creating a training plan to address these.
● Scheduling follow-ups to gauge your students' progress.
● Prepares training materials and sessions, in groups or individually.
● Reports data on completed courses, issues, and absences.
● Determines overall effectiveness of programs and training by listening to feedback
and making improvements as necessary.
● Maintains technical knowledge by attending educational workshops and reviewing
publications.
● Able to provide reports wherever needed.
● Providing various weekly assignments, and tasks to learners and evaluating them
regularly.
● Personal attention to Non-Tech background learners and motivating them to
succeed in the tech field.
● Connecting with all industry experts (externals) conducting monthly meets and
making sure all the classes happen as per GUVI'S syllabus and norms
● Provide for two-way communication.
● Able to learn new technologies.
Qualifications & Skills:
● Min 1 to 3+ years of experience in relevance.
● Programming and Logic Building Skills
● Developing new test scripts for the application
● Advanced knowledge of programming languages such as Python and Java, and
writing code and scripts.
● Base knowledge with cloud platforms such as AWS, Azure, etc
● Building CI/CD pipelines and integrating automation scripts into CI tools.
● Base understanding of Dockers, Containers, etc
● Hands-on experience in integrating scripts in tools like Jenkins, VMWare, Ansible,
etc
● Understanding the business requirements, application, and its components.
● Ability to learn new technologies and implement them as per need of training
flow.
● Involved in knowledge transfer to the newly recruited personnel.
● Ability to install and configure software, gather test-stage data, and perform
debugging and Summary reports.
● Knowledge of Agile methodologies.
● Clear knowledge of code versioning tools(Git, Github).
● Advanced experience with cloud platforms such as AWS, Azure, etc[***]
● Certified on AWS Foundation/Associate/Professional/Speciality[***]
● Prior experience as mentor/trainer[***]
Note: *** will have added advantage
Supporting today’s data driven business world, our client acts as a full-stack data intelligence platform which leverages granular and deep data from various sources, thus helping the decision-makers at the executive level. Their solutions include supply chain optimization, building footprints, track construction hotspots, real estate, and lots more.
Their work embeds geospatial analytics, location intelligence and predictive modelling in the foundations of economic modelling and evaluation theory to build data intelligence layers for their clients which include governments, multilateral institutions, and private organizations.
Headquartered in New Delhi, our client works as a team of economists, data scientists, geo-spatial analysts, etc. Their decision-support system includes Big-Data, predictive modeling, forecasting, socio economic dataset and many more.
As a Talent Acquisition Specialist, you will be responsible for coordinating with hiring managers to identify staffing needs and precise requirements.
What you will do:
- Supporting in building JDs & other hiring materials
- Devising and implementing sourcing strategies to build pipelines of potential applicants, including coordination with hiring agencies
- Creating and implementing end-to-end candidate hiring processes
- Working with hiring managers to ensure clear candidate/ interviewer expectations
- Building and managing onboarding protocols and checklists
Desired Candidate Profile
- MBA (HR) preferred
- Non-MBAs with 2+ years of experience in related fields can also apply
- Work experience in talent acquisition teams of start-ups or technology companies
- Familiarity with hiring portals & professional networks like LinkedIn
A company founded by 2 BITSians with a simple mission statement - “App Business Made
Easy”. We are building a SaaS company focused on the needs of SMB App Developers
from around the world. This is a $15 Billion+ opportunity which is ripe for disruption
especially with increasing internet penetration, adoption and digitization of businesses. We
are profitable from Day-1 and are already growing at breakneck speeds and solving some
really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe
your work should talk for itself and hence focus on KRA and projects.
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery
team. You are the first point of post-sales contact for Appbroda's biggest advertising clients.
The ideal candidate will be super analytical, proactive, and a clear communicator and will
work with complex ad campaigns, managing and optimizing these campaigns using clear
analysis to deliver results.
Ad operations team would manage client relationships, but also bring to the table comfort
with analysis and numbers.Key Responsibilities:
● Work with sales teams to understand client expectations
● Day-to-day management of mobile display campaigns
● Work with the publishing team to secure inventories required for meeting the
client's objective
● Meet and exceed campaign goals through campaign strategy and optimization
● Work with data to arrive at insights and strategies about campaigns
● Day to Day management of profit margins across all campaigns
● Assist in the development of custom creative with internal departments and clients
● Management of client expectations, communication, and reporting metrics
● Help the product management team in designing better products by
communicating market realities and expectationsKey Skills & Experience:
● 1-2 years with GAM minimum
● Strong analytical skills
● Exceptional relationship management and communications
● Teamwork and interpersonal skills● Attention to detail
● Previous experience in a fast-paced start-up environment will be preferred

• Responsible for developing and maintaining applications with PySpark
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good customer communication.
• Good Analytical skills

Hiring Frontend developer (Angular)
Exp: 5+
ctc: as per company standard
noticeperiod: Immediate to max 7 days
Location: Bangalore, Banashankari 2nd stage
Position type: Permanent
JD:
Should have good experience in HTML, CSS, JavaScript with Angular.
Knowledge on Spring, databases (mysqlwill be added advantage
Roles & Responsibility:
- Need to work on projects
- should have good experience in frontend
- html, css, javascript, bootstrap, angular

