Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.
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Telesales Executive
- Roles and Responsibilities
1. Follow and adapt the sales script and strategy to meet the needs of potential clients and optimize performance.
2. Engage with potential clients via phone to explain the benefits and features of our financial products.
3. Convert leads into sales by understanding client needs and offering suitable financial solutions.
4. Provide detailed and accurate information about our range of financial products, including trading services, NCDs, mutual funds, equities, and fixed deposits.
5. Guide clients through the process of investing in our financial products, ensuring all necessary documentation and procedures are handled correctly.
6. Assist clients with account setup, transactions, and any related queries.
7. Accurately maintain records of customer interactions, including feedback, orders, and queries.
8. lnform customers about new financial products, services, and promotions.
9. Meet or exceed weekly/monthly sales targets by developing and executing effective telesales strategies.
10. Continuously improve sales techniques and approaches based on performance metrics and feedback.
- Required Skills and Qualifications
1. Min. HSC passed
2. Previous experience of 2-5 years in a telesales or similar field.
3. Proficient in MS Office.
4. Excellent verbal and written communication skills.
- Benefits
1. Competitive salary upto 35,000 PM with attractive performance-based incentives.
2. Supportive work environment with ample opportunities for career growth and development.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Job Title: HR Recuriter(Intern)
About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."
Position Overview:
A Recruiter plays a crucial role in the talent acquisition process within an organization. The primary responsibility of a recruiter is to identify, attract, and assess candidates for job openings, ensuring that the company has a skilled and qualified workforce. Here is an overview of the key aspects of a Recruiter position:
Key Responsibility:
· Proactively identify potential candidates through various channels, including online job boards, social media, networking events, and referrals.
· Conduct initial screenings and interviews to assess candidates' skills, qualifications, and cultural fit for the organization.
· Create compelling job descriptions and advertisements to attract qualified candidates.
· Utilize various platforms, including company career pages and external job boards, to post job openings.
· Coordinate and schedule interviews between candidates and hiring managers.
· Represent the company at job fairs, networking events, and industry conferences.
· Develop and maintain relationships with hiring managers and department heads to understand their staffing needs.
· Regularly evaluate and improve the recruitment process to enhance efficiency and effectiveness.
Requirements:
· Strong verbal and written communication skills to interact effectively with candidates, hiring managers, and team members.
· Ability to manage multiple tasks and prioritize workload to meet deadlines.
· A bachelor's degree in Human Resources, Business Administration, or a related field is often preferred.
· Previous experience in recruiting, human resources or a related field is beneficial.
We are looking for a Sr Manager- Talent Acquisition for our client which is a Construction Tech start-up backed up by renowned group.
Roles & responsibilities:
- In this role, you will be responsible for achieving the Company's talent acquisition objectives by sourcing, evaluating and hiring candidates.
- You will work to locate and attract the best and brightest talent to the company.
- You will be leveraging on technology and data to make smart business decisions and be the subject of hiring for all levels in the business.
- Stakeholder management
- Plan and implement Talent Acquisition strategy for the company.
- Design, develop and maintains the recruitment process and metrics
- Identify the skills and competencies required to support current and future business activities
- Utilize recruitment media, job fairs, and e-recruiting tools as required to attract qualified candidates
- Source and evaluate resumes and interview candidates to ensure that their skills and abilities meet the requirements for open positions
- Competition mapping: Identify competition companies and gather key insights about their team structures and profiles
- Builds a quality relationship with the internal customers and external recruitment agencies
- Ensure timely delivery of HR processes through the employment lifecycle
- Responsible for smooth pre-boarding & onboarding of all the selected candidates
- Drive assigned HR projects with rigour and accountability
Requirements :
- 16+ years of recruitment experience (Non-IT hiring) from Manufacturing sector.
- Masters Degree in HR from a reputed institute
- Planning & Organizing - prioritizes & plans work activities, well organized & methodical approach
- Familiar with a wide variety of sourcing avenues.
- Excellent oral and written communication skills
- Ability to prioritize, multitask and meet deadlines and targets
Exp -5+Yrs
ASP DOT NET CORE DEVELOPER
Job Location- Vikhroli
We are looking for a passionate .NET Core Web Application Developer with a strong fundamental hands-on experience of C#, .Net Core and SQL.
Technical skills:
Experience in building multi-user .NET web applications using n-tier Architecture.
Expertise in Object oriented development experience (OOPS, Design Patterns, SOLID Principals) is a must.
At least 2 years in Web API, OData, Web Services and Entity Framework.
Good experience in ASP.NET, C#, Web Services and OOD concepts.
Strong javascript, jquery and css experience.
Good design skills using n-tier architectures (scalability, multithreading, caching, business & data layers) or SOA based application.
Should possess excellent MS SQL database skills, ability to write stored procedures, functions, triggers, SQL jobs, etc.
Excellent Debugging skills
Qualification: Bachelor Degree.
Key Responsibilities:
Understand existing Web applications & develop and maintain .NET Web applications.
Deliver within specified timelines and up to expected quality standards.
Enhance Web applications as per requests.
Perform root cause analysis to address issues reported.
Liaise with peers, if required, and coordinate with other teams (DB, Testing, Front-end) to ensure timely and qualitative delivery.
The ideal candidate should have hands-on experience with Node Js Express and React JS.
Roles and Responsibility:
∙ Develop functional and fast-responsive web applications, using markup languages. ∙ Maintain websites.
∙ Elaborate mobile-based and web-based features.
∙ Troubleshoot apps for bugs.
∙ Fix bugs if necessary and improve usability.
∙ Improve apps for maximum speed.
∙ Troubleshoot UI and improve its performance accordingly.
∙ Employ the latest technology in order to re-built legacy apps.
∙ Integrate UI elements with server-side ones.
∙ Detect and fulfill front-end and back-end requirements.
∙ Perform training and support activities.
∙ Develop reusable code.
∙ Write comprehensive manuals, guides, and documents.
∙ Compile prototype and quality mockups.
∙ Make sure that high-quality graphic standards are met.
Skills
- Have published at least one original React Native App.
- Experience with third-party libraries and APIs
Role
Should be able to single-handedly build performant mobile apps on the React Native platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.
Responsibilities
- Build pixel-perfect, buttery smooth UIs across mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
What we're looking for
An experienced Software Engineer with a love for Web products, with demonstrated ability to contribute individually as well as in a team. If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
Responsibilities
- Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
- Work closely with PMs, designers, and other engineers to ideate solutions to user problems
- Become an expert in your product area and our tech stack
- Make improvements to developer productivity through process / code improvements and mentorship
Qualifications
- 3+ years of experience designing and building complex JavaScript web based software systems
- Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
- Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
- Experience with remote development teams working on the same platform
- Experience with writing testable code and driven by best practices Agile development process knowledge/experience
- Bachelor’s degree in Computer Science or related field
- Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
- Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
- Companys offerings to them and ultimately onboarding them as our partners.
- Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
- Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
- Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.
What’s there for you?
- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience
Role/ Responsibilities
- Design APIs, DB, Queues, monitoring for micro services.
- Writing, deploying and managing micro services.
- Migrate existing components into distributed micro service architecture.
- AWS Cloud / Google Cloud Platform (Manage Infrastructure).
- API integration with 3rd parties.
- Unit test cases, automation.
- Database optimisation.
- Design of highly concurrent backend architecture.
- Handling high traffic data.
Experience required:
- Sound fundamentails in software design.
- Must have worked on distributed and micro service architecture.
- Sound fundamentals on scale/ performance/ memory optimisation.
- Sound fundamentals of authentication, authorization, payment processes, data security.
- Must have experience in Spring / Spring boot.
- Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue.
- Good to have experience in Junit / mockito unit test cases.
- Good to have knowledge in Mysql (or any RDBMS).