
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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LogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.
You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.
Responsibilities
Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work
Requirements
Bachelor/Master’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills
The Role
Sales Development Representative (SDR)
Who we are
Nunify - What started as an idea to solve the problem of costly mobile app development, has now evolved into a globally reputable and renowned SaaS event technology platform.
We proudly serve a diverse clientele, including Fortune 500 giants like Google, Amazon, Microsoft, McDonalds as well as emerging startups like Swiggy and Flipkart. Our reach extends even further to luxury brands such as Louis Vuitton, celebrities, and even brides seeking to enhance their events.
With Nunify, our clients can seamlessly organize and elevate a wide range of gatherings, including events, conferences, exhibitions, meetups, town halls, and yes, even Weddings! (ask us how!)
Who are we looking for?
- Are you based out of Bengaluru?
- Do you have 3+ years of experience in Sales and lead generation best practices?
- Do you have 1+ years of experience in a SaaS company?
- Are you experienced selling to US/EU regions?
- Do you like to connect with new people?
- Do you like chasing down targets & challenges?
- A great bonus is if you are already working in the event or digital marketing industry!
**What will you do? **
- Identify potential customers through various channels such as cold calling, email campaigns, social media, and online research.
- Engage in outbound calls to understand prospects' needs, educate them about our products and generate interest.
- Qualify leads based on fit, budget, authority, and communicate the value proposition.
- Work with the sales team to schedule appointments, demos/meetings for further engagement.
- Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
- Develop product knowledge and stay updated on industry trends to communicate features, benefits, and competitive advantages.
- Collaborate with the marketing team to provide feedback on target audience profiles and messaging.
- Meet or exceed assigned targets and goals for lead generation and opportunity conversion.
**Why join us? **
- We have been around for a while now (since 2014)
- We know how critical employee well-being & culture is
- We won't stop you from experimenting & innovating
- We love to think BIG, and we want you to think big
- We know you will have fun at work since we have fun at work
Nextyn is expanding and is looking for its next superstar - a research consultant. Please note - this is not related to financial or equity research. The role pertains to Market Research (Primary & Secondary)
The candidate must have:
- At least 3 years of experience working in market research.
- Must be capable of identifying and understanding new industries, globally and shortlisting research papers written by prominent researchers on the topic.
- Good communication skills to speak with end clients
- Prepare presentations to explain their findings to the end client
We're looking at immediate joiners or people with a maximum notice period of 15 days.
If you love using your words to craft stories, paint people’s imaginations and make compelling arguments, here is why you should join Pichkaari.
Who are we?
We are a multi-disciplinary communication design studio. We are a closely knit team of hard-working and passionate makers, specializing in delivering designs that are unique, stunning and that strike an immediate chord with the required audience.
With crystal clear communication being the backbone of all our projects, we deliver the most effective solutions by:
- Obsessing over the teeny-weeny specifics and intricacies of communication design
- Bringing fearless originality to the table
- Trusting our instincts
- And striving to incorporate the highest level of quality and intuitiveness in everything we do
The ideal candidate is a creative team player, talented wordsmith, and grammar sleuth. You will be responsible for developing marketing and communications content that is compelling and impactful.
Responsibilities
- Collaborate with internal partners to interpret project briefs and develop relevant concepts
- Write clear, compelling and creative copy
- Use SEO principles to maximize copy’s reach
- Ensure that all deliverables are proofed before publishing
- Ideate for and contribute towards a strategy for marketing campaigns
Qualifications
- 2+ years of marketing or copywriting experience
- Excellent written and verbal communication skills
- Highly organized with excellent attention to detail

- SaaS Development Exposure - Database skills in a relational database (MySQL, PostgreSQL)
- Knowledge of how to build and use with RESTful APIs
- Strong knowledge of version control (i.e. git, svn, etc.)
- Experience deploying Python applications into production
- Amazon Web Services (AWS) infrastructure knowledge is a plus
Would be good if you have worked with:
- PCI Compliance products
- Microservices
- Serverless
Responsibilities :
- Develop cloud-based Python Django SaaS products
- Working closely with frontend Developers
- Participating in architectural, design and product discussions
- Designing and creating RESTful APIs for internal and partner consumption
- Working in an agile environment with an excellent team of engineers
We are looking for:
- Self-motivated, team player comfortable in a high growth environment
- Friendly, fun, awesome to be around
- Energetic with engaging personality
- Track record of over-achievement
- Passionate about what you do and care deeply about the things you build
- Able to clearly communicate with both technical and non-technical audiences
- We love team players who will jump in to help get a project done
Tech you'll use : - Python - Django - MySQL, AWS, Git, Redis, React

Leena AI has been founded by IIT Delhi alumnus and senior industry veterans with the mantra to "Improve Employee Experience through Intelligent Conversations”.
Leena AI provides an end to end Chatbot to better the employee/candidate experience & product longevity using our capabilities in HR Chatbot. This solution ensures a reduction in query handling time for HR & improves the employee experience. Apart from this we also have out of the box modules which take care of real-time status updates for employee queries about Workday, improve employee on-boarding and exit process along with simplifying employee-manager's self-service process in the organization. We enable out of the box integration with Workday, Microsoft AD, Kronos and SharePoint for providing a superior experience to employees over the Chatbot.
At Leena AI, We are looking for a passionate Lead Front-End Developer who is proficient with React.js. You will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.
Responsibilities:
As a Lead Front-End Developer you would be responsible for:
- Leading a team, Collaborate with team to deploy and continuously improve our solutions
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high quality and pixel perfect code.
- Optimising components for maximum performance across a vast array of web-capable devices and browsers.
- And everything that a coder does.
- Strong proficiency in JavaScript, including DOM manipulation and theJavaScript object model.
- Thorough understanding of React.js and Redux its core principles.
- Familiarity with newer specifications of ECMA Script is a plus.
- Familiarity with RESTful APIs.Knowledge of modern authorisation mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
- Lead a product (would be a plus)
- Have managed a team before
· Manage all social media channels (Telegram, Facebook, Instagram, LinkedIN, Twitter and YouTube) and campaigns to sustain an engaging audience experience.
· Ensure user engagement across all social media channels.
· Research and analyze social media trends, including social media and web visitor data, to improve social media presence and campaign efficacy.
· Implement social media strategies across all online platforms.
· Conduct research on blockchain, cryptocurrency and digital asset trends/insights and stay updated with latest developments/happenings.
· Experience in marketing tools like Hubspot, Zoho Marketing etc.
· Experience in digital marketing in cryptocurrency and blockchain, crypto exchange platforms, NFTs, online market research industry, ed-tech industry, digital advertising industry, e-commerce industry etc. is certainly a bonus.
· Collaborate with internal teams to design the digital content strategy with the objective of increasing brand reach, engagement with relevant stakeholders.
Job Type: Full-time
Salary: Negotiable
Location: Delhi NCR
Experience: 1-2 years
Note: By applying to this job position you will have an opportunity to work with a blockchain and cryptocurrency tech start-up.
Upgrade existing Java (1.6) application running on Apache Tomcat to new Java (1.8) version and new Apache Tomcat version |
Make necessary code changes for porting application to new Java versions and Tomcat versions |
Set up new application environments for Dev, SIT and Production |
Perform unit testing and support user testing. |
Deploy new upgraded application in production |
Provide post implementation support. |
Analyze and resolve defects coming out of testing and post production deployment. |
Modify existing application code to use Sql Server as backend. |
Develop Java code as needed. |
Develop complex queries, pipelines and software programs to solve analytics and data mining problems
Interact with other data scientists, product managers, and engineers to understand business problems, technical requirements to deliver predictive and smart data solutions
Prototype new applications or data systems
Lead data investigations to troubleshoot data issues that arise along the data pipelines
Collaborate with different product owners to incorporate data science solutions
Maintain and improve data science platform
Must Have
BS/MS/PhD in Computer Science, Electrical Engineering or related disciplines
Strong fundamentals: data structures, algorithms, database
5+ years of software industry experience with 2+ years in analytics, data mining, and/or data warehouse
Fluency with Python
Experience developing web services using REST approaches.
Proficiency with SQL/Unix/Shell
Experience in DevOps (CI/CD, Docker, Kubernetes)
Self-driven, challenge-loving, detail oriented, teamwork spirit, excellent communication skills, ability to multi-task and manage expectations
Preferred
Industry experience with big data processing technologies such as Spark and Kafka
Experience with machine learning algorithms and/or R a plus
Experience in Java/Scala a plus
Experience with any MPP analytics engines like Vertica
Experience with data integration tools like Pentaho/SAP Analytics Cloud
Carry out independent site feasibility and selections
Help with site initiation and trial activation
Carry out independent site monitoring; online and offline
Help with preparing Serious Adverse Event report filing with the regulatory
Provide assitance to site in protocol related queries, ICH GCP Training for site personnel
Be a liasion between the sponsor, investigator and CRO
Support the site prepare and face regulatory audit / site inspections

