
Establish Customer Support Practices
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
Provide Technical and Product Support
Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

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Job Title: Business Development Executive (BDE)
Location: Kolkata
Salary: ₹15,000 – ₹17,000 per month
Job Description:
We are looking for a motivated and result-driven Business Development Executive (BDE) to join our growing team in Kolkata. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and contributing to company growth.
Key Responsibilities:
- Identify and develop new business opportunities through calls, emails, and meetings
- Generate leads and convert prospects into clients
- Maintain and strengthen relationships with existing clients
- Understand client requirements and propose suitable solutions
- Prepare and deliver sales presentations and proposals
- Achieve monthly and quarterly sales targets
- Coordinate with internal teams to ensure smooth service delivery
- Maintain accurate records of sales activities and client interactions
Requirements:
- Graduation in any discipline (MBA in Marketing preferred)
- 0–2 years of experience in business development or sales
- Strong communication and negotiation skills
- Ability to work independently and in a team
- Basic knowledge of MS Office and CRM tools
- Target-oriented and self-motivated attitude
Preferred Skills:
- Experience in B2B/B2C sales
- Good presentation skills
- Willingness to learn and grow in a competitive environment
Benefits:
- Fixed salary: ₹15,000 – ₹17,000 per month
- Performance-based incentives
- Career growth opportunities
- Friendly and professional work environment

As a Campus Coordinator, you are expected to perform following tasks:
1. Efficient and effective management in collaboration with candidates, campus hiring managers and T&P team, including communication and calendar management.
2. Data Management, schedule meetings, interviews, HR events and maintain agendas.
3. Managing & coordinating campus recruitment activities.
4. Manage candidate grievances & doubts.
5. Responsible for Pre-joining engagement, on-boarding and documentation of campus joiners.
6. Issuance of Offer/Appointments letter post finalization of candidates.
ONLY MALE CANDIDATES WHO ARE LOCATED IN DELHI NCR AND GURGAON ARE REQUIRED.
Job Scope
- Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
- Implementation: Configure and Test SAP SuccessFactors modules
- Data Migration: Perform/Support Data Migration as required
- Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
- Training: Educate clients on how to use SAP SuccessFactors modules
- Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project.
- Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.
2+ years of experience developing web applications using J2EE.
2+ years of experience in Spring Boot.
Good knowledge of MicroServices.
Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
Working experience in Industry Standard protocols related API Security including OAuth is a must.
Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
Strong Shell scripting experience
Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
Strong collaboration and communication skills within distributed project teams
Excellent written and verbal communication skills
Company Introduction
Mintifi is a growing Fintech startup and has a presence in pan India. We are moving towards lightning fast business loans using data-driven decision-making.
Job Description
We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Design, build, and maintain efficient, reusable, and reliable Ruby code
- Integration of data storage solutions
- Integration of user-facing elements developed by front-end developers with server side logic
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization and automatization
**Requirements**
- 3-5 years experience in backend development, preferably on JavaScript
- Experience in JS based frameworks such as NodeJS, ReactJS, TypeScript
- Solid understanding of OOPS , RDBMS , NoSQl databases and concepts
- Familiar with building web applications and hosting.
- Should be aware of Unix based OSes, and be able to manage command line scripting and other shell commands.
- Exposure to cloud service SDKs and hosting on platforms such as AWS or Azure
- Conversant with standard enterprise Design patterns.
- Practices to keep the code DRY(dont repeat yourself) and readable.
- Experience working with third-party integration tools and platforms
- Strong familiarity with source control systems
Our client is a Cloud Solutions startup that helps businesses manage their sales processes and clients well. It is a registered Salesforce partner and has been providing customised products and services to various companies for several years. Their serve clients from various sectors like Finance, Healthcare, Education and even NGOs.
Their team consists of certified salesforce developers, consultants and mobile application developers, having a combined experience of over 50 Man years and over 100 projects. Founded by an ex-Infosys employee, they are a team of dynamic developers who are pioneers in Cloud Computing and their projects have been successfully set up and run in India and North America.
- Providing Development, customisation, configuration and integration of products and services
- Upgrading the knowledge with each release and follow best industry practices and standards while providing the IT solution.
- Performing Software Unit test before delivering it to the users.
- Communicating with customer to confirm requirements and for integration testing
- Investigating existing Salesforce build to identify any additional external data requirements to fulfill the introduction of new data elements and associated processing.
- Helping with integration data mapping
- Creating functional transformations for inbound and outbound data flows
What you need to have:
- B.tech, M.tech,Msc.IT,Bsc.IT, BCA, MCA, PGDCA
- Salesforce Developer, Admin and Sales or Service Cloud Certification is a must.
- Salesforce Advanced Administrator certification.
- Good understanding of Salesforce governor limits and integration patterns.
- Strong and proven experience inSalesforce.com application development (Apex, Visual force, Salesforce Lightning and Web Services Integration).
- Strong experience of Java script framework (e.g. react JS, angular JS, etc.).
- Strong and proven experience of integration in Salesforce.
- Experience of working with sales, service and community clouds.
- Proficient skills using Salesforce Application Development, Salesforce Reporting and Analytics.
- Salesforce Experience proficiency with the Salesforce platform along with the general software development expertise







