Asst Mgr/ Manager-Business Development

Company: IDFC

About the company:  IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector

Job Description - The role entails the responsibility of providing production support to bank's software applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis

Position:  Production Support

Location: Mumbai

Minimum Qualification:  Bachelor of Technology (B.Tech) / Bachelor of Science (B.Sc) / Master of Science (M.Sc) /Master of Technology (M.Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Experience:  2 to 5 years of experience in production support and 1 year of relevant experience in CMS/BXP application

CTC:  12 LPA

Employment Type:  Full Time

Key Responsibilities:

• Hands on Experience Banking Production Support. Good to have knowledge of Intellect Payment, Collection, BXP, Integrator, Liquidity etc.
• System understanding and hands on experience on Application Support
• Perform all tests on production applications
• Design production support procedures, policies and documentation.
• Prepare recovery procedures for all applications and provide upgrade to same.
• Identify and resolve technical issues.
• Establish the root causes of production errors and escalate serious concerns
• Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability
• Manage code migration across environments to ensure continued and synchronized functionality
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues
• Supervise all alerts related to production application and system procedures and provide services proactively 
• Prepare and coordinate communications to senior management. 
• Deliver regular and customized training to teams within the business. 
• Develop test scripts for new/changed production application capabilities. 
• Capture and share best- practice knowledge amongst the team
• Stay abreast with global market trends and competitor strategies in key markets
• Leverage in-house synergies through collaboration with internal stakeholders
• Checking the BMC tool to check the tickets and update the status of the tickets accordingly
• Maintaining the SLA, do the critical analysis of application. 

Skills and qualification:

• Technical Skill Set: Java, Spring boot, API/Microservice
• Basic Understanding of React, Angular, any UI framework , SQL
•  knowledge of database , Log tracing application like Grafana, Jaeger, Kibana, etc ,
• Deployment pipeline like Jenkins, GoCD, GitLab, etc ,
• Good to have Docker, Kubernetes, Git  
• Fair Knowledge on Oracle Database, SQL, PL/SQL, Java, Web Server, App Server, Linux, Windows Server  

We are a full-service digital marketing and e-commerce agency committed to helping businesses of all sizes achieve their online goals. We are looking for a highly motivated and results-driven E-commerce Executive to join our team. As an Ecommerce Executive, you will be responsible for managing our online store and ensuring that our customers have a seamless shopping experience. You will work closely with our marketing, operations, and customer service teams to drive sales and increase customer loyalty.

Key Responsibilities:

1. Manage the day-to-day operations of our online store, including product listing, inventory management, order processing, and shipping on various portals like Amazon, Flipkart, Meesho, Paytm, Myntra, Mirraw, Nykaa, and Shopify, etc.

2. Develop and execute e-commerce marketing strategies to drive traffic and sales, including email marketing, social media advertising, and search engine optimization (SEO).

3. Analyze sales data and customer behavior to identify trends and opportunities for improvement, and provide recommendations for product assortment, pricing, and promotions.

4. Manage relationships with vendors and partners to ensure the timely delivery of products and services.

5. Monitor customer reviews and feedback and respond to inquiries and complaints in a timely and professional manner.

6. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform business strategy and drive innovation.

7. Work closely with our offline sales team to ensure a seamless shopping experience for our customers across all channels.

8. Manage and optimize product listings, ensuring that all product information, images, and prices are accurate and up-to-date.

9. Monitor website performance and user experience, and identify areas for improvement to increase conversion rates and customer satisfaction.

10. Develop and execute promotional campaigns, such as discounts, coupon codes, and free shipping offers, to drive sales and increase customer engagement.

11. Collaborate with the design and content teams to create visually appealing and engaging website content, such as banners, landing pages, and product videos.

12. Monitor inventory levels and work closely with the operations team to ensure timely and accurate order fulfillment and delivery.

13. Analyze website traffic and sales data to identify patterns and insights, and provide recommendations for business growth and optimization.

14. Stay up-to-date with industry trends, best practices, and emerging technologies, and apply them to improve our e-commerce operations and customer experience.

Requirements:

• Bachelor's degree in business, marketing, or a related field.
• 2-3 years of experience in e-commerce, preferably in the fashion industry.
• Strong understanding of e-commerce platforms, technologies, and tools, including Shopify, Magento, and Google Analytics.
• Experience with email marketing, social media advertising, and SEO.
• Strong analytical skills and the ability to use data to drive business decisions.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Ability to work independently and as part of a team.

This is an exciting opportunity for a highly motivated and results-driven individual to join a fast-growing e-commerce company and make a significant impact on our business. We offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.

If you are passionate about e-commerce and the fashion industry and are looking for a challenging and rewarding career, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the position to apply for this role.

Minimum exp: 2 years (Full-time)

Primary and Must have skills: 

• Deep hands on working experience in Node. JS

• Firebase functions like notifications, real-time data update etc. 

• Html, CSS, JavaScript, Jquery

• Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration

• Can create and implement API on node js.

• API development and management

• Documentation & Efficient Code Management

• Handled large amounts of firebase data in the reporting backend

• Product Management & Product Ownership Orientation

Good to have skills (Additional):

• Online payment systems,

• Online Learning platforms

• Licensing, Encryption, Reporting & Analytics

Personality skills:

• Non Distracted, Focussed and Disciplined 

• Analytical, Problem-solving and Calculative aptitude

• Humility to Learn, share & keep improving

• Professional, Organized & a Team Player

• Understands importance of excellent and proactive communication in all formats

About iDream Education:
Our Roots and Vision

iDream Education is an ed-tech startup with a vision to facilitate universal access to learning and growth. Our solutions are designed to break the learning barriers of languages, boards, location or socio-economic status, and empower everyone to Learn Unlimited.

Our Core Values and Work Principles 

At iDream Education, we are a purpose driven startup and are building a team aligned to our vision, culture and values. 

Our core work values & principles are:

1. Oneness - We believe in the fundamental oneness of all existence, and all our work, solutions, designs, content and business approach is based on this underlying principle of Oneness. 
2. Equal Opportunities - We stand for equal growth opportunities for everyone in the company and in our user/partner/customer ecosystem. 
3. Always Learning - Our culture is to always keep learning and improving with humility and self confidence. 
4. Exponential Growth & Evolution - We aspire the company, our team members and our users to grow exponentially in all dimensions and keep evolving everyday.
5. Collective Responsibility - Our culture aspires to empower every team member to take ownership and responsibility of the collective vision and its manifestation.

Skills, Experience & Personality Fitment for this Profile

• Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration.
• Minimum of 2 years of deep hands-on experience with web based solutions, backend development, APIs and web development in node.JS, firebase, basic understanding of android and flutter will be a plus but not necessary.
• Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users. Developed, managed and scaled usage/analytics and reporting of end user based solutions.
• Capable of creating and implementing API on node js. Should have deep hands-on experience in  developing and managing APIs.
• Should have practical experience of integrating and managing online payment systems, and build and manage online learning platforms with login, video security, online payment and reports.
• Possess energies and capabilities to experience tremendous growth in learning, deep dive development, take end to end responsibility of the products and join hands to scale our solutions together with our team.
• Personality Traits we respect - An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything. 

Role and Responsibilities of this Profile

• You shall be working on and taking responsibility for our central content and reporting backend, which is the heart of our tech platform. 
• Should have good command on Firebase functions like notifications, real-time data update etc.  
• The backend shall be evolved into a content integration platform with internal teams and external partners working on a common backend for all content and courses updation, integration and management. 
• You shall be responsible for taking ownership of the current web and backend solutions and defining, building and scaling them as per growth plans along with the product managers and the current team. 
• All web and server side development and enhancements as per product growth vision and management plans. 
• Please know that we are in a growth stage of our app and tablet based products and therefore a lot of responsibility and ownership taking work will be expected on the tech and product front.

Some Important Aspects of this Profile you should know

• This role would involve a lot of self-driven sharp and focussed work with end-to-end responsibility of the products.
• We are in a fast growth phase and therefore the need of the hour is a hands-on and fast paced approach to work with best of skills/communication and discipline.
• This role requires  very responsible and efficient communication in all formats, verbal, written, messaging, email and documentation.
• This role suits you best if you wish to do deep and focussed work in a product company and be a part of the initial core team that builds a globally scalable edtech platform.
• We aspire to onboard a Node.js developer who wishes to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience and growth while growing the products and iDream Education. 

Job Type: Full-time, Work at office (Please note, this is not a remote working role / No Work from home for this role currently)

Job Location: Sec-32, Gurugram, India