Business Development Manager

TAPPP is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and many others.

Who are we looking for:

A coding enthusiast who loves writing elegant code and developing software systems.

As a Roku developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.

Your responsibility:

• You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
• Write production-quality code in Brightscript / Scenegraph.
• Write unit-test code for robustness, including edge cases, usability and general reliability.
• You will work in an Agile team, working on the TAPPP revolutionary platform. 
• Interface with other teams and/or third-party vendors to assist in the deployment of applications on Roku platforms.

Mandatory technical skills:

• At least 3 years of experience in developing apps for Roku devices.
• Strong knowledge of BrightScript, SceneGraph, and core scripting languages like JS.
• Experience with REST APIs interaction and a strong understanding of client-server architectures.
• Experience with Media Playback, streaming concepts, HLS, and manifests.

Other

Strong independent contributor.

Comfortable working in a start-up environment.

The position is based in Pune(India).

Senior Automation Engineer

Job Overview: We are seeking a Playwright Tester to join our Quality Assurance (QA) team. In

this role, you will be responsible for creating, maintaining, and executing automated end-to-

end tests for our web applications using the Playwright framework. You will work closely with

developers and QA engineers to ensure the reliability, performance, and quality of our web

applications through efficient and effective test automation.

Experience range: 6+ years

Key Responsibilities:

 Develop and maintain automated test scripts for web applications using Playwright.

 Collaborate with developers to understand application features and requirements to design and implement test cases.

 Execute automated tests, identify defects, and track them through to resolution.

 Continuously improve the test automation framework to increase test coverage and efficiency.

 Analyze test results and provide clear, actionable feedback on software quality.

 Participate in the design and implementation of testing strategies for new features and releases.

 Ensure that test scripts are scalable and reusable, leveraging Playwright's features for parallel test execution and cross-browser testing.

 Work closely with cross-functional teams to troubleshoot and resolve issues discovered during testing.

 Document and maintain test cases, test plans, and test scripts for easy reference and reproducibility.

 Integrate Playwright tests with Continuous Integration/Continuous Deployment (CI/CD) pipelines.

 Provide support in manual testing when necessary and assist with regression testing.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

You will be challenged to the core as you will be marketing attractions, events, and experiences that you might not have experienced in real life.

Responsibilities

• Leading and directing the work of content produced by content team members 

including text, images, audio, and video. 

• Research, pitch, execute and analyse new content initiatives. 
• Creation of standard operating procedures (SOPs) for the planning, execution, 

optimization, distribution, and amplification of the organization's content. 

• Managing pipelines of in-house and outsourced content creators, analysts, graphic 

designers, videographers, developers, etc. 

• Identifying successful content and mapping out new ways to repurpose the same. 
• Become a part of the ongoing mission to grow organic as a channel 100% every 6 

months over the next 2 years. 

We like

• Expertise in customer acquisition and brand building using content via at least one 

of these channels: email & newsletter, social media, community building, video 

platforms or blog. 

• Excellent written communication skills. 
• A creative problem-solver 
• You are familiar with content management systems and are not scared to learn new 

tools of the trade. 

• Ability to repurpose content meaningfully to suit multiple channels 
• Strong coordination & project management skills 

• Bonus: Past experience with HTML/CSS, Adobe Creative Suite

As a software engineer, you will be the part of a team that focuses on building software applications that scale well. You will play a significant role in shaping our software architecture that provides measurable customer value. You understand both technology and business to know the right trade-offs to make. You will be a technical mentor for your team members. You will work closely with your peers, managers, product, design, and operations teams to create solutions that meet business requirements. You will drive engineering and operational excellence across Scatter. You will collaborate with other engineers to surface common pain points, develop solutions and evangelize best practices.

Qualifications:

2-3 years of professional software engineering experience building customer-facing web and/or mobile applications Strong coding skills using Python, Django, is mandatory. Knowledge on Html, Css, React Js, Jquery, Bootstrap or equivalent programming language is added advantage Graduated from Tier 1 or Tier 2 engineering colleges Excellent knowledge of Data Structures and Algorithms Bachelor or Master degree in Computer Science or a related discipline Experience working in an agile environment Self-quick learner and passionate problem solver Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems Good oral and written communication skills Above all, an insatiable desire and ability to learn

Nice to have skills:

Experience with large-scale SaaS applications Experience building web and mobile applications Experience designing services on top of cloud infrastructure like AWS, Azure, etc Prior experience in building product from 0-1

Benefits

Ownership and autonomy to drive customer and culture initiatives Opportunity to get mentored and mentor junior engineers Remote work

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills