
About Headway Bpo Solutions Pvt Ltd
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IT Person – Job Requirements (Restaurant Industry)
1. Technical Skills
POS system setup, troubleshooting, and daily support
Knowledge of billing printers, KOT printers, LAN/WiFi setup
Basic networking (router, switch, IP configuration)
CCTV installation & monitoring
System formatting, software installation, antivirus
Knowledge of cloud backup, email setup (Outlook/Gmail)
Handling biometric attendance machines
Experience with ERP/FnB software (if any)
Basic hardware repairing (CPU, cables, RAM, HDD issues)
2. Restaurant-Specific Skills
Understanding of POS menus, modifiers, kitchen display systems
Printer paper roll change, printer alignment, POS connectivity
Troubleshooting online order integrations (Zomato/Swiggy/Dunzo)
Wi-Fi network stability for restaurant operations
Support during audit days, billing issues, shift closing reports
3. Soft Skills
Quick problem-solving
Good communication
Ability to visit outlets when needed
Ready to work on weekends if urgent issues
Responsible and reliable
4. Experience
1–3 years experience in IT support
Restaurant or retail industry experience preferred
5. Education
Diploma or Degree in IT/Computer Science
Or relevant certification (CCNA, hardware networking, etc.)
About Insane
Insane helps and supports to scale meaningful Coaches and experts to expand their reach to the people. Since starting in 2016 we have grown our clients' journey creating an impact in people's lives in their personal and professional growth.
Responsibilities
- Reporting to senior management and performing secretarial and administrative duties.
- Draft and prepare professional emails, letters, memos, reports, and other business correspondence on behalf of the executives.
- Entering data, maintaining databases, and keeping records.
- Liaising with internal departments, answering calls, and making travel arrangements.
- Managing internal and external correspondence on behalf of senior management.
- Scheduling appointments, maintaining an events calendar, and sending reminders.
- Preparing facilities for scheduled events and arranging refreshments, if required.
- Ordering office supplies and replacements, as well as managing mail and courier services.
- Other administrative duties as assigned.
Requirements
- Two or more years of experience in an administrative role reporting directly to upper management.
- Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
- Proficiency with office productivity tools and an aptitude for learning new software and systems
- Flexible team player, willing to adapt to changes and unafraid of challenges
- Proven ability to manage a flexible schedule
- Always available, mobile, and open to travel
- Outstanding verbal and written communication skills
- Ability to interact with high-profile clients and executives
- Proactive Problem Solver, having a solution mindset
- Based out of Bangalore,
Others-
- Day shift
- Flexible schedule
- Monday to Friday
- Based in Bangalore or willing to relocate to Bangalore for this position.
- Need to have your Laptop
The Senior Engineer – Windows Administration will be responsible for L2-level troubleshooting, configuration, and optimization of Windows Server and Client OS environments. The role spans operating system administration, backup and patch management, antivirus, monitoring, and Office 365 administration. The engineer will ensure compliance, security, and high availability of IT services while also supporting end-user environments.
Key Responsibilities:
OS Administration
- Perform OS-level troubleshooting for both Windows Server and Windows Client environments.
- Configure and manage network and security configurations across servers and client endpoints.
- Maintain documentation for OS configurations and updates.
Backup Management
- Fine-tune backup strategies for servers and critical client systems.
- Conduct regular backup and restore testing to validate data integrity and recovery capability.
- Respond effectively to incidents, including recovery from data loss.
Patch Management
- Troubleshoot failed patch deployments for servers and client endpoints.
- Ensure timely patch compliance with organizational security policies.
Antivirus Management
- Fine-tune antivirus policies for both server and endpoint environments.
- Resolve complex antivirus-related incidents and escalations.
Monitoring & Alerts
- Address and resolve advanced monitoring alerts across servers and client devices.
- Ensure proactive detection, reporting, and remediation of issues.
Office 365 Administration
- Manage Office 365 licenses and subscription allocations.
- Perform advanced troubleshooting of Office 365 services (Exchange Online, Teams, OneDrive).
- Implement governance and compliance controls for secure usage.
Qualifications & Skills
- Bachelor’s degree in computer science, Information Technology, or equivalent.
- 6 –8 years of experience in Windows Administration, with L2/L3 troubleshooting exposure.
Strong expertise in:
- Windows Server (2016/2019/2022) and Windows Client OS (Windows 10/11)
- Active Directory, DNS, DHCP, Group Policy
- Backup solutions and recovery processes, including periodic testing
- Patch and antivirus management across server and endpoint environments
- Office 365 administration (Exchange Online, Teams, OneDrive, Intune preferred)
- Familiarity with compliance frameworks (ISO/IEC 27001 preferred).
- Proficiency in PowerShell scripting and automation.
- Strong problem-solving, analytical, and documentation skills.
- Excellent communication and collaboration abilities.
Qualifications:
· Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
· Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
· Technical Skills:
o Proficiency in Swift and Objective-C.
o Solid understanding of object-oriented programming
o Knowledge of memory management and multi-threading
o Experience with embedded databases and other system data stores
o Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
o Good knowledge of performance limits and characteristics
o Good sense of UI design execution principles
o Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
o Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
o Experience with version control systems, preferably Git.
o Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
o Implementation of automated testing platforms and unit tests, benchmarking and optimization
o Understanding of Apple’s design principles and interface guidelines.
Responsibilities:
- Lead simultaneous development for multiple business verticals.
- Design & develop highly scalable, reliable, secure, and fault-tolerant systems.
- Ensure that exceptional standards are maintained in all aspects of engineering.
- Collaborate with other engineering teams to learn and share best practices.
- Take ownership of technical performance metrics and strive actively to improve them.
- Mentors junior members of the team and contributes to code reviews.
Requirements:
- A passion to solve tough engineering/data challenges.
- Be well versed with cloud computing platforms AWS/GCP
- Experience with SQL technologies (MySQL, PostgreSQL)
- Experience working with NoSQL technologies (MongoDB, ElasticSearch)
- Excellent Programming skills in Python/Java/GoLang
- Big Data streaming services (Kinesis, Kafka, RabbitMQ)
- Distributed cache systems(Redis, Memcache)
- Advanced data solutions(BigQuery, RedShift, DynamoDB, Cassandra)
- Automated testing frameworks and CI/CD pipelines Infrastructure orchestration(Docker/Kubernetes/Nginx)
- Cloud-native tech like Lambda, ASG, CDN, ELB, SNS/SQS, S3 Route53 SES
Only Local Candidates
Candidates should be from Edutech Companies/ Fintech Company/ Real Estate
- To understand comprehensive knowledge of products and services offered by the company.
- Setting a sales target and developing a marketing strategy for the same.
- Calling existing and potential customers to update them about the recent launches.
- Updating the database with all the customer’s information.
- Ensuring that customers are satisfied by the services offered to them.
- Using a sales script to handle the customers efficiently.
- Building strong relationships with old, existing and potential customers.
- Taking and processing customers’ orders in a professional manner.
- Creating monthly sales reports and presenting them to the Business development Executive
- Adhering to all the company’s rules and regulations.
Key Skill Set
- 4- 5 years of experience in a role directly responsible for campaign planning, execution, optimization and reporting across multiple digital channels/media.
- Demonstrable experience managing SEM, display, email marketing, SMM campaigns.
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
- Hands on experience of CRO tools such as Salesforce Marketing Cloud, WebEngage, CleverTap, MoEngage etc.
- Working knowledge of CRM tools such as Salesforce, Leadsqaured etc. would be a Plus.
- Understanding of data analysis, trend spotting and technology in Digital space.
- Strong written & verbal communication skills.
- Skilled in problem solving, planning, as well as being able to adapt to new environments.
Key Responsibility Areas:
- Plan and outline cross channel digital marketing and remarketing campaigns, aligned to expected performance and returns.
- Should be updated with the ongoing marketing trends and capable to implement the changes in the system.
- Work on digital marketing platforms to execute campaign in the most efficient manner. Re-marketing campaigns in specific.
- Awareness about various content marketing platforms of the Market Research Industry.
- Experiment, scout and implement new digital marketing channels, tools, best practices to consistently improve ROIs.
- Work closely with the Sales & Product Teams and execute campaigns to meet business objectives.
- Monitor impact of each campaign on key site metrics and report to stakeholders, on a regular basis.

The organization is building a team of dynamic and influential thought leaders, representing diverse backgrounds and specific focus areas. The Principal MDM Architect role requires experience with design, architecture, and implementation of MDM Platform. Responsibilities include collaboratively developing and publishing reference architectures, analyzing systems and technologies and influencing the implementation MDM Strategy. A person in this role will serve as an advisor and resident expert in building and applying MDM platform landscape as well as collaborate with Global Master Data Organization
- Establish and maintain a trusted advisor relationship within IT Team, Commercial Digital Solutions, Functions and Businesses you interact with
- Establish and maintain close working relationships with teams responsible for delivering solutions to the company businesses and functions
- Perform key management and thought leadership in the areas of advanced data techniques, including data modelling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
- Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
- Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support the project with knowledge of existing data assets and provide guidance on reusable data structures
- Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
- Utilize advanced data analysis, including statistical analysis and data mining techniques
- Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus
Basic Qualifications
- 15+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
- 10+ years of hands-on experience with - Master Data Management, Data Governance, Data Quality, Business Intelligence and/or Data Warehousing
- Demonstrable experience architecting MDM solutions from scratch or enhancing existing MDM solution for large-scale organizations
- Lead and manage master data management, data governance and/or data quality projects through all phases of the project lifecycle from planning, blueprint planning, requirements gathering, design, development, testing, and go live
- Recommend data governance processes, approaches, organizational models, and MDM technology platforms
- Advice on leading practices for the implementation of data governance, data quality and master data management projects
- Architect MDM solutions and provide business, governance, and technical recommendations
- Influence technology direction at the divisional or enterprise level based on broad expertise across multiple software platforms and technologies
- Transfer knowledge and leading practices to the technical team(s)
- Excellent knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
- Design of real-time/batch integrations and review of code built by teams
- Experienced on Informatica MDM 10.x (10.3, 10.2, 10.0), 9.X along with Provisioning, IDD, HM, and Active VOS
Preferred Qualifications
- Master’s degree in Computer Science, MIS, related field, or equivalent experience
- Experience working with solutions delivery teams using Agile/Scrum ore similar methodologies
- 10+ years of experience designing solutions leveraging Informatica MDM suite
- Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
- Ability to work independently, establishing strategic objectives, project plans, and milestones
- Exceptional written, verbal & presentation skills
About the Role
Working on frontend & backend tech on a unique Design Ai product. You'll be working closely with a Senior Developer and focusing 70% on Frontend and 30% Backend development for the product.
- Experience of 2-3 years in web technologies and full stack development.
- Expertise in PHP frameworks like Laravel, Codeigniter and other technologies like javascript, jquery etc.
- Expertise in front end web technologies like Bootstrap, CSS3, HTML5 & AngluarJS.
- Keen interest in working at a fast learning environment of a startup.
- Exposure to GIT (for SCM), JIRA (for project management) and AWS EC2 (for Deployments) and Slack (for communication).
- Follow best practices around version control, unit tests, and automated build processes.
Back End
• PHP Frameworks – Laravel, Codeigniter, etc.
• NodeJS
• MySQL
• MongoDB
Front End
• HTML5
• CSS3
• Bootstrap
• AngularJS
• FabricJS
• Javascript
• Jquery
Responsibilities
- Writing reusable, testable, and efficient code.
- Design and implementation of low-latency, high-availability, and performant applications.
- Implementation of security and data protection.
- Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
- Understanding the nature of asynchronous programming and its quirks and workarounds.
- Understanding accessibility and security compliance.
- User authentication and authorization between multiple systems, servers, and environments.
- Integration of multiple data sources and databases into one system.
- Understanding fundamental design principles behind a scalable application.
- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools, such as Git.
- Good communication skills. Clear estimation of timelines and solid reasoning as to why we are doing something before we do something.
- Good with Problem Solving skills.
- Good knowledge of data structures and algorithms.









