Associate Product Manager

Sales manager (SaaS)

Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Location: Chennai

Key Skills: SaaS, B2b Sales, Customer Relationship Management (CRM)

Review Criteria:

• Strong sales executive profile
• Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms
• Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure
• Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.
• Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders
• Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.
• Along with Rewards, Loyalty, or Incentives platforms, HR Tech SaaS product experience will also be considered valid and mandatory-eligible domain exposure.
• B2B SaaS Product companies
• Tamil language proficiency is mandatory.
• Profiles with Only EdTech background will not be considered. Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

Preferred:

• Demonstrates entrepreneurial mindset, proactive approach, accountability, and high-energy sales attitude.
• Graduate/Postgraduate degree (Business / Marketing preferred but not mandatory).

Role & Responsibilities:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

Key Responsibilities-

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities.

Must have skills:

1. GCP - GCS, PubSub, Dataflow or DataProc, Bigquery, Airflow/Composer, Python(preferred)/Java

2. ETL on GCP Cloud - Build pipelines (Python/Java) + Scripting, Best Practices, Challenges

3. Knowledge of Batch and Streaming data ingestion, build End to Data pipelines on GCP

4. Knowledge of Databases (SQL, NoSQL), On-Premise and On-Cloud, SQL vs No SQL, Types of No-SQL DB (At least 2 databases)

5. Data Warehouse concepts - Beginner to Intermediate level

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data

from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical

data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source

applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data

warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate,

design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and

data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data

requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into

reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers,

quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Roles and Responsibilities:-

1. Developing, generating, and growing new digital marketing business

2. Creating innovative online marketing sales plans

3. Exhibiting expertise in digital marketing solutions

4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the

US and Canada locations)

5. Maintaining accurate and up-to-date pipeline and forecasts

Desired Candidate Profile:-

1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)

2. A strong candidate will have excellent sales and closing skills

3. Strong organizational skills and ability to handle multiple tasks and priorities

4. Demonstrated time management skills

5. Knowledge of digital marketing/SEO services will be a plus

6. Excellent communication skills

Working Days: Monday to Friday

Shift: Night Shift(7:00PM to 4:00AM)

Skills Required:

• Proven experience as a Sales Executive in the freight forwarding or Custom Clearance or Shipping or logistics industry
• In-depth knowledge of international logistics including but not limited to freight forwarding processes, Jargons, regulations, and industry standards
• Excellent verbal and written communication skills especially in English
• Demonstrated ability to convert new customers and meet sales target
• Should have experience in handling face-to-face sales meetings i.e meeting with clients and building relationships and understanding their needs.
• Strong negotiation & closing skills
• Customer- centric approach with a passion for building and maintaining client relationships
• Self motivated and results oriented

KRAs

• Identifying and Building new customers
• Answering inbound queries with technical know-how and expertise
• Prepare and present competitive proposals and contracts to clients
• Identify and target potential clients in various industries by analyzing data
• Doing and Maintaining strong follow-ups and meetings to ensure the client is well catered to and responded
• Fixing appointments and creating schedules and meetings for approaching the right set of targeted clients
• Develop and implement effective sales strategies to achieve revenue targets.
• Maintain and expand relationships with existing clients.
• Meet or exceed projected sales numbers by closing clients and negotiating contracts
• Stay updated on industry trends, competitors, and market conditions to adapt sales tactics accordingly

About The Company

The client is 17-year-old Multinational Company headquartered in Bangalore, Whitefield, and having another delivery center in Pune, Hinjewadi. It also has offices in US and Germany and are working with several OEM’s and Product Companies in about 12 countries and is a 200+ strong team worldwide. 

Join us as a Senior Software Engineer within our Web Application Development team, based out of Pune to deliver end-to-end customized application development. 

We expect you to participate & contribute to every stage of project right from interacting with internal customers/stakeholders, understanding their requirements, and proposing them the solutions which will be best fit to their expectations. You will be part of local team you will have chance to be part of Global Projects delivery with the possibility of working On-site (Belgium) if required.You will be most important member of highly motivated Application development team leading the Microsoft Technology stack enabling the team members to deliver “first time right” application delivery.

Principal Duties and Responsibilities

• You will be responsible for the technical analysis of requirements and lead the project from Technical perspective

• You should be a problem solver and provide scalable and efficient technical solutions

• You guarantee an excellent and scalable application development in an estimated timeline

• You will interact with the customers/stakeholders and understand their requirements and propose the solutions

• You will work closely with the ‘Application Owner’ and carry the entire responsibility of end-to-end processes/development

• You will make technical & functional application documentation, release notes that will facilitate the aftercare of the application Knowledge, Skills and Qualifications

• Education: Master’s degree in computer science or equivalent

• Experience: Minimum 5- 10 years

Required Skills

• Strong working knowledge of C#, Angular 2+, SQL Server, ASP.Net Web API

• Good understanding on OOPS, SOLID principals, Development practices

• Good understanding of DevOps, Git, CI/CD

• Experience with development of client and server-side applications

• Excellent English communication skills (written, oral), with good listening capabilities

• Exceptionally good Excellent technical analytical, debugging, and problem-solving skills

• Has a reasonable balance between getting the job done vs technical debt

• Enjoys producing top quality code in a fast-moving environment

• Effective team player working in a team; willingness to put the needs of the team over their own

Preferred Skills  

• Experience with product development for the Microsoft Azure platform

• Experience with product development life cycle would be a plus

• Experience with agile development methodology (Scrum)

• Functional analysis skills and experience (Use cases, UML) is an asset

• Gather and evaluate user requirements in collaboration with product managers.
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Adhering to style standards on typography and graphic design.
• Possess excellent communication, presentation, collaboration, and interpersonal skills
• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Identifying key user groups and creating representative personas of their behaviors and demographics.
• Conduct testing of applications, and websites to Assess user experience
• Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
• Your code should perform well on both the screen sizes of both web and mobile both.
• You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
• Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

• UX design experience in creating and implementing UI design
• Must have 2-3 years of experience and be well versed with Figma
• Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
• Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
• CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• 2 years of experience with web and mobile designing

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively