Associate Manager Implementation
About Intugine:
The physical goods we consume every day (think dairy, snacks, furniture, clothing, electronics, automobiles, etc.) are sourced, manufactured, stored, and moved across a highly intricate supply chain before they can reach us. The brands that operate these supply chains find it difficult to adhere to promised delivery times, meet customer expectations, or control operations costs.
Intugine Technologies, one of the world’s leading multimodal supply chain visibility providers, helps brands across the globe optimize operations, reduce logistics costs, and delight customers. Our best-in-class visibility platform helps businesses gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Over 75 large enterprises like Philips, Flipkart, Xiaomi, Diageo, Kuehne Nagel, Ultratech Cement, Myntra, Swiggy Instamart and Mahindra Logistics rely on Intugine to ensure efficiency in their everyday operations.
Role:
The Associate Manager - Implementation plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interfaces directly with both customers and providers.
Responsibilities:
- End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.
- Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.
- Design and set up processes and work on continuous improvement of the set processes
- Collaborate with the technical team to set up or configure Intugine’s software platform as per clients’ requirements and troubleshoot technical issues raised by them.
- Set and monitor KPIs to access projects.
- Implement systems and processes that deliver improvement toward 100% conformance to client requirements.
- Research and analyze Intugine's new products and design a process for their implementation.
Requirements :
- 1-2 years of experience in product implementation
- B2B SaaS implementation experience preferred
- You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital.
- Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must.
- Soft skills, including effective time management, prioritizing, and delegation, are a must.
- Knowledge of SCM is a plus.
- Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
- Desire to assume responsibility and work autonomously.
- Highly organized and able to juggle numerous tasks.
- Good written and spoken English (being a native speaker will be a plus).
Perks at Intugine:
- Comprehensive Health Cover - For you
- Personal Development Budget- Upskill yourself, we’ve got the bill
- Flexible Working Hours - Set your work hours
- Open door policy - No to cubicles. Yes to the Open door policy.
- Generous Parental Leave - Cause work comes second sometimes
- Documented Equal Pay Policy - Since we’re in 2025!
- Education Assistance - Let us help you soar to new heights
- Work Autonomy - Enjoy complete ownership over your work
- Employee Life Skill Training Program - Regular sessions on tax saving, investments, mental well-being, health and Fitness, etc.
- Company Outings - Unwind with teammates. Work can wait.
- Paid time off - Because your well-being is our priority
Shubham Vishwakarma
Full Stack Developer - Averlon
About Intugine - Logistics through Innovation
About
Intugine Technologies stands as a trailblazer in real-time multimodal supply chain visibility, leveraging our profound expertise in IoT technology to revolutionize and digitize logistics operations for businesses globally.
Our comprehensive suite of SaaS modules and products, including FTL and PTL Tracking, Container Tracking, e-POD, Control Tower, Yard Management, Smart Locks, GPS, and other IoT devices, reflects our commitment to cutting-edge solutions. We empower manufacturers, shippers, retailers, and quick commerce companies with unparalleled visibility over their assets across modalities, all on a single platform.
With a proven track record, our solutions have successfully eradicated operational inefficiencies, slashed logistics costs, and elevated On-Time-In-Full (OTIF) deliveries. Experience tangible improvements in order-to-delivery TAT, along with reductions in dwell time and detention costs.
Benefit from our extended integrations with ULIP, providing additional insights through seamless connections with FASTag, Vahan, Sarathi, PCS, FOIS, ACMES, and ICEGATE.
As a global player, Intugine collaborates with 75+ enterprise leaders such as GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO.
If you're ready to be part of a dynamic team shaping the future of logistics, visit suitable opportunities through Cutshort
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About the Role:
As a Solution Design team member, you will be focused on designing solutions for some of the most challenging and exciting problems that we are working to solve in the logistics industry. You will be responsible for understanding the customer's business, supply chain challenges and building practical processes or technologically led solutions for these. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs.
Key responsibilities:
- Study the customer's supply chain process and build a deeper understanding of industry-specific supply chains, their underlying & fundamental challenges, and build holistic solutions.
- Analyze data to come up with actionable insights.
- Drive implementation of complex engagements.
- Become a knowledge powerhouse within the organization for anything related to logistics.
- Develop holistic business requirements and drive product development while working with the product and technology team.
- Take ownership of complex projects, work with cross-functional teams and drive the projects to completion. Be accountable for the overall technical excellence and quality of the technical output.
- Educate and support customers, both pre-and post-sales, helping them with implementation, testing, integrations, and more.
Preferred qualifications:
- MBA with 4+ years of solid experience in Logistics.
- Good knowledge of logistics, preferably within Steel, Cement, FMCG, Transportation or related industries.
- Good to have experience working with B2B product-based organizations.
- Ability to understand the processes and cost drivers of customers from different industries.
- Strong analytical skills, with the ability to translate data into insights.
- Self motivated, result - oriented with a bias for speed and action.
- Good verbal, written, social, presentation and interpersonal skills.
- Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical.
Responsibilities and Duties
Handling Import Documentation. Update Client for Shipment Status. Daily DSR Report to Party & Head Office. Trace the shipment status through websites and by personal contact to shipping lines. Resolving customer queries with help of documentation team. Handling Good Communicate with consignee, S/ Line, CFS, Transporter by mail. Checking shipment arrival and IGM details in ICEGATE of customs. Consignee Dispatch requirement as per schedule to various plant. Collect the delivery orders from shipping line and freight forwarders and clearing fromPORT/CFS. Handling DPD Client shipments with BMCT, NSICT, NSIGT, JNPT & GTI Terminals. Co-Ordination with custom clearance dept for getting status and to avail required Documents. Good Communicate to clear shipment with in free days without Detention & Demurrage. Co-ordinating with Delivery Agent/ Transporter for Delivery of Shipment & Planning forDelivery. Sending import Agency Bill with Shipping, CFS, Container Survey, Transporter Bill & etc. Arranging for payment of Imports Bills
- Developing and communicating shipment schedules.
- Liaising with vendors and carrier services to coordinate logistics and timelines.
- Assisting customers and resolving shipment issues and complaints.
- Preparing and maintaining shipment paperwork, records, and digital databases.
- Collect shipping data from various websites/documents and enter in the database system.
- Create spreadsheets with extracted data without mistakes.
- Verify / Analyze data by comparing it to source documents, update existing data
- Performing additional duties as needed.
- Prepare daily reports/summaries and send it to Managers / TLs / Clients etc.
- Good typing/communication skills.
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
- Supervising day-to-day operations in the Supply Chain Department.
- Scaling-up and managing procurement, virtual warehouse and distribution processes
- Following procurement and supply chain processes as per guidelines
- Strategizing and implementing efficient processes to ensure 100% order fulfilment on time.
- Ensuring promptness, accuracy in procurements and maintaining records of goods ordered, received and returned.
- Evaluating potential vendors, negotiating and getting them registered as per set process. Maintaining good relationships with vendors / suppliers
- Regularly doing market research ensuring generic medicines range is enhanced from time to time. Maintaining accurate medicine master data base.
- Maintaining updated records of purchased products, delivery information and invoices.
- Liaising with new vendors and negotiate for the best deals whenever required
- Ensuring that the products and supplies are of high quality and as per set standards.
- Monitoring stock levels and place orders as needed
- Working with internal team members ensuring speed and accuracy and performing other duties.
- Staying informed on the latest industry techniques and methods.
- Preparing training material and conducting regular training to all team members of Supply Chain Management.
- Preparing regular reporting and ensuring timely update to management
What you need to have:
- Pharmacy Knowledge – Ethical, Generic and FMCG items
- Customer Service Obsession
- Excellent leadership and interpersonal skills. Good understanding of management practices and techniques.
- Process orientation / Accurate and precise attention to detail
- Market Orientation / Vendor Knowledge
- Ability to negotiate
- Ability to prioritize and manage time efficiently
- Ability to work well with staff / other teams and manage stressful situation
- Compute Knowledge
- Working discipline
What you will do:
- Working with business teams across the company to define requirements and high-level process/system solutions, leading cross-functional teams (10-25) and managing the timelines for field sourcing teams to support sourcing and on-boarding of supply
- Working on strategies to acquire supply for existing business and new product lines and executing through field teams
- Driving margins improvements by improving supply acquisition cost
- Improving driver engagement and adoption to technology
- Regularly communicating with senior management and clients on status, risks and change control
- Defining KPIs/KRAs on which would form the base for different processes
Desired Candidate Profile
What you need to have:- Graduates from Tier 1/2/3 engineering colleges and/or Tier 2/3 management colleges
- 2-10 years of frontline operational experience in B2B domain at a city/hub level
- Ability to adapt quickly to a new environment
Neotech IT Services is software solutions provider with over 16 years of experience. We focus on IT consulting and custom software engineering services for Local, Domestics & International markets, leveraging global resources.
Neotech IT Services delivering technology excellence, quicker time-to-market, uncompromised quality and security of software applications
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon