Logistics Executive

Job Description – Logistics Sales Executive

Location: Chennai

Experience: 2–4 Years

Salary: 35,000-50,000 Monthly

Employment Type: Full-Time

Key Responsibilities

- Identify and develop new business opportunities in freight forwarding and logistics services.

- Generate leads through calls, emails, LinkedIn, references, and other business development channels.

- Contact potential customers and understand their import, export, sea freight, air freight, customs clearance, and transportation requirements.

- Prepare and share competitive freight quotations with customers.

- Coordinate with the pricing and operations teams to provide accurate rates and solutions.

- Build and maintain strong relationships with existing and potential customers.

- Follow up regularly on quotations, enquiries, and pending business opportunities.

- Convert qualified leads into confirmed shipments and achieve assigned sales targets.

- Maintain customer and sales records, enquiry status, quotations, and follow-up reports.

- Coordinate with operations teams to ensure smooth execution of confirmed shipments.

- Monitor market trends, customer requirements, and competitor activities.

- Attend customer meetings and make business presentations when required.

- Ensure timely communication and professional handling of customer queries.

Key Skills

- Logistics & Freight Forwarding Sales

- Sea Freight & Air Freight Knowledge

- Import & Export Logistics

- Lead Generation & Business Development

- Customer Relationship Management

- Quotation & Rate Negotiation

- Follow-up & Sales Conversion

- Good Communication & Negotiation Skills

- MS Excel & MS Office

- Target-Oriented Approach

Qualification

Bachelor's degree in Commerce, Logistics, Supply Chain Management, Business Administration, or any related field.

Experience:

• of freight forwarding in Logistics sales and marketing: 2 years (Required)

Work Location: In person

Key Responsibilities

·       Manage end-to-end import documentation and shipment coordination.

·       Prepare, verify and maintain Commercial Invoices.

·       Packing Lists.

·       Bill of Lading / Air Waybill.

·       Certificate of Origin.

·       Bill of Entry and other import-related documents.

·       Coordinate with suppliers, freight forwarders, shipping lines, CHA/customs brokers and transporters.

·       Track shipments and ensure timely customs clearance and delivery.

·       Follow up on customs documentation, duty payments and clearance status.

·       Coordinate transportation from port/airport to the warehouse.

·       Verify freight, customs and logistics-related invoices.

·       Maintain accurate shipment records and logistics MIS.

·       Coordinate with the accounts/finance team for import-related payments and documentation.

·       Identify and resolve documentation or shipment-related issues promptly.

·       Maintain proper filing and records of all import and shipping documents.

·       Use Tally Prime for relevant accounting, purchase, inventory and logistics-related entries.

·       Prepare and maintain reports using MS Excel.

Required Experience & Skills

·       3–4 years of relevant experience in Import Documentation & Shipping/Logistics.

·       Good practical knowledge of import procedures and customs documentation.

·       Experience coordinating with CHA, freight forwarders, shipping lines and transporters.

·       Good working knowledge of Tally Prime.

·       Good knowledge of MS Excel and MS Office.

·       Strong follow-up and coordination skills.

·       Excellent attention to detail and documentation accuracy.

·       Ability to independently handle multiple shipments and timelines.

Personality & Communication

·       Pleasant and professional personality.

·       Excellent verbal and written communication skills.

·       Confident in communicating with vendors, customers, service providers and internal teams.

·       Proactive, responsible and solution-oriented.

·       Good interpersonal skills and ability to build positive working relationships.

·       Calm and organised while handling time-sensitive shipments and documentation.

Qualification

Graduate in Commerce, Logistics, Supply Chain, Business Administration or a related field.

Ideal Candidate

A dependable and well-organised professional who can independently manage import documentation and shipping coordination, communicate effectively with multiple stakeholders, and ensure shipments move smoothly from supplier to customs clearance to final delivery.

Role Description

This is a full-time on-site role located in Bengaluru for a Warehouse & Dispatch Executive specializing in D2C Operations. Responsibilities include overseeing daily warehouse operations, managing dispatch and logistics, coordinating with internal and external stakeholders, ensuring accurate and timely deliveries, and maintaining compliance with operational standards. The role also requires efficient handling of customer queries related to deliveries, ensuring prompt resolution to maintain a high level of customer satisfaction.

Qualifications

• Proficiency in Dispatching and understanding logistics processes
• Strong Customer Service and Customer Satisfaction skills
• Excellent Communication and Phone Etiquette skills
• Organizational and time-management skills for managing operations efficiently
• Ability to work collaboratively with teams and external partners
• Prior experience in warehousing or dispatch operations is preferred but not mandatory
• Basic understanding of inventory management systems is a plus

Key Responsibilities

• Maintain accurate inventory records and stock levels
• Pick, pack, and dispatch daily orders
• Process and schedule orders via Shopify and Shiprocket
• Coordinate with courier partners for pickups and deliveries
• Track shipments and resolve delivery issues
• Manage returns and ensure proper inventory reconciliation
• Maintain warehouse organization and hygiene

Requirements

• 1–2 years experience in D2C / e-commerce operations
• Hands-on experience with Shopify and Shiprocket
• Basic understanding of inventory management
• Detail-oriented and reliable
• Comfortable with daily in-office work

Job Description : Freight Broker (Specialist)

Industry: U.S. Logistics – Freight Brokerage

Work Location: Mohali & Noida

Shift: 6:00 PM – 3:00 AM (Night Shift, U.S. Process)

Working Days: 5 Days, Monday to Friday (Saturday & Sunday fixed off)

About the Company

Canary Yellow Logistics is a licensed U.S. freight brokerage connecting shippers and carriers across USA and Canada.We specialise in delivering reliable trucking solutions through a strong network of U.S. carriers and business partners.

Job Description

We are seeking skilled and enthusiastic Freight Brokers who can secure loads, negotiate rates, and ensure successful shipment execution while building strong customer and carrier relationships.

Key Responsibilities

• Source and onboard new business opportunities while retaining existing customers.
• Negotiate profitable rates with shippers and carriers.
• Coordinate shipments ensuring on-time pickup and delivery.
• Track and monitor load progress; resolve operational delays or issues.
• Maintain documentation, contracts, and compliance records.
• Analyze market trends to optimize pricing and routing decisions.
• Collaborate with dispatch and operations to ensure smooth execution.
• Maintain accurate records of all communication and transactions.

Eligibility Criteria

• Minimum 6 months experience in Freight Brokerage / U.S. Logistics.
• Good communication and interpersonal skills.
• Ability to quickly and efficiently assimilate process knowledge.
• Demonstrated ability to meet sales targets.
• Deep understanding of the Freight Industry.
• Professional in conduct/behavior, appearance and communication.
• Knowledge of freight management systems and U.S. trucking operations (preferred).

🎯 WHY JOIN US?

🚕 Cab Facility: Pickup & Drop provided

💰 Incentives: Flat 25% incentive on amounts above $1,000

🔥 No Incentive Cap: Earn uncapped incentives on amounts exceeding $3,000!

Freight Broker – US Logistics

• Source and book profitable freight loads.
• Negotiate rates with shippers and carriers.
• Build and maintain shipper/carrier relationships.
• Coordinate shipments from pickup to delivery.
• Track loads and resolve operational issues.
• Generate new business and achieve monthly targets.

Experience: 1+ year in US Freight Brokerage/Logistics

Location: Mohali, Punjab | On-site

Employment: Full-Time

Salary: Competitive + Performance-Based Structure

Job Summary

We are looking for a Sales Executive with experience in NVOCC/container shipping sales. The candidate will be responsible for generating new business, maintaining existing customer relationships, achieving sales targets, and promoting the company's NVOCC services.

Key Responsibilities

• Generate new business opportunities in export/import container trade.
• Develop and maintain relationships with freight forwarders, CHAs, shippers and consignees.
• Promote NVOCC services and generate regular bookings.
• Achieve monthly and quarterly sales and revenue targets.
• Prepare freight quotations and commercial proposals for customers.
• Follow up with leads, quotations and customers to convert enquiries into bookings.
• Maintain strong relationships with existing customers and generate repeat business.
• Coordinate with operations, documentation and pricing teams for smooth shipment execution.
• Monitor market rates, competitors, trade lanes and customer requirements.
• Develop new customers and expand the company's business network.
• Attend client meetings, trade events and industry meetings when required.
• Coordinate with the accounts team for timely payment collection.
• Prepare regular sales reports and update management on business development activities.

Candidate Requirements

• Graduate/Postgraduate in Business, Shipping, Logistics or a related field.
• 2–3 years of experience in NVOCC or container shipping sales is mandatory.
• Good knowledge of shipping, freight forwarding, trade lanes and container business.
• Strong communication and negotiation skills.
• Good customer relationship and business development skills.
• Knowledge of MS Office and CRM software.
• Ability to achieve sales targets and work independently.
• Existing contacts/network among freight forwarders and logistics companies will be an advantage.

Key Skills

NVOCC Sales | Container Shipping | Business Development | Freight Forwarding | Customer Relationship Management | Negotiation | Lead Generation | Sales Target Achievement

How you will work

You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.

Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.

You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.

What you will do

• Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
• Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
• Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
• Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
• Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
• Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
• Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.

What we are looking for

1. Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
2. A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
3. Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
4. Relentless follow-up. Most of this job is making sure something that was promised actually happened
5. Good communication and the confidence to handle a client escalation without needing somebody senior on the call
6. Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
7. Ownership. You should be the person others stop following up with, because you have already closed it

Good to have

• Basic SQL, or experience writing report requirements for a technical team
• Used LLMs for daily tasks, both professional and personal
• Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
• Experience coordinating a small team, or running several clients and projects at once

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

Location: Chennai (On-site)

Experience: Minimum 2+ years in e-commerce operations

About the Company

A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.

Role Overview

The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.

Key Responsibilities

• Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
• Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
• Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
• Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
• Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
• Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
• Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.

Desired Skills & Competencies

• Strong knowledge of e-commerce operations and marketplace workflows
• Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
• Analytical mindset with problem-solving orientation
• Excellent communication and stakeholder management skills
• Ability to work on-site in Chennai with cross-functional teams

Education

• Bachelor’s degree in Business, Commerce, or related field
• MBA preferred but not mandatory

Note: The interested professionals with relevant experience should be currently based in South India.

Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.

Key Responsibilities

• Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
• Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
• Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
• Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
• Data Reporting: Prepare clear, informative business reports for colleagues and management.
• Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
• Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
• Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
• Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
• Cost-Efficient Distribution: Optimize distribution and freight practices.
• Inventory Management: Monitor and optimize inventory levels.
• Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
• Professional Growth: Stay updated on industry trends and best practices.

Qualifications (Mandatory)

• eCommerce Supply Chain Experience: 4+ years of experience.
• Education: Bachelor's degree in Business or Transportation & Logistics.
• Warehouse Knowledge: Strong understanding of warehouse processes.
• Certification: Certified Six Sigma Black Belt or higher.
• Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
• Project Leadership: Demonstrated project leadership and issue resolution.
• Communication Skills: Strong written, verbal, and presentation abilities.
• Problem-Solving: Quick and sound judgment in issue resolution.
• Adaptability: Ability to excel in a fast-paced environment.
• Organization & Decision-Making: Exceptional organizational and decision-making skills.
• Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
• Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.

Working Hours: Pacific Standard Hours (night shift)

Company Website: https://starbond.com/