Assistant Sales Manager

Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you’ll do

• Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
• Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
• Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
• Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
• Building the playbook for our customer success function to scale for the next stage of growth.

What makes you a good fit

• You care about delivering a service experience that parallels a Michelin star Italian restaurant.
• You genuinely like helping people and making them successful
• You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
• You have a genuine interest in conversations with people from different backgrounds to learn about their lives

Key Responsibilities:

• Design, develop, and maintain robust backend services using Core Java and Spring Boot
• Develop and optimize queries in MongoDB, including aggregation and indexing
• Build RESTful APIs and integrate third-party services
• Write clean, maintainable, and scalable code following best practices
• Collaborate with cross-functional teams to gather and implement requirements

Required Skills:

• 5+ years of experience in Core Java
• Strong expertise in Spring Boot (REST APIs, Security, Data)
• Hands-on experience with MongoDB (CRUD operations, schema design)
• Experience with Microservices architecture

About the profile:

Marut Air Systems Pvt. Ltd. is India's foremost manufacturer of industrial ventilation products. With a flawless track record of achieving a 100% sales conversion ratio, we are recognized for our unrivalled expertise in resolving industrial ventilation challenges. Our highly engineered, cost- effective, and environmentally friendly products have set industry standards and are trusted by leading brands across the nation.

Roles and Responsibilities:

• Convert leads into deals.

• Develop and maintain strong relationships with existing and potential clients

• Conduct technical presentations and product demonstrations to prospective clients.

• Provide technical expertise and guidance to clients regarding our ventilation products.

• Prepare and deliver proposals and quotations to customers, ensuring accuracy and timely response.

• Negotiate contracts and pricing terms with clients to maximize the company's profitability.

• Stay up-to-date with industry trends and developments to identify new business opportunities.

• Maintain strong relationships with existing clients, ensuring their needs are met and expectations exceeded.

• Frequent customer visits required.

Benefits:

• Self-development.

• Exceptional growth in the Ventilation industry.

• Opportunity to meet big industrialists.

• Very comfortable work environment.

• Public relations.

• 100% sales conversion organization.

• Strong work ethics, our employees are our first priority than our customers.

Skills required:

• Groomed and Confident Personality

• Must have excellent verbal and written communication skills

• Email Communication Skills

Deployment Oversight: Serve as the central point of contact for all financial solution

deployment activities, ensuring seamless execution and coordination.

● Monitoring and Tracking: Utilize project management tools and software to monitor the

progress of deployments, identifying any deviations from the planned timeline or scope.

● Issue Resolution: Proactively identify and address deployment issues and roadblocks,

collaborating with cross-functional teams to find timely solutions.

● Communication Hub: Facilitate clear and timely communication between internal

stakeholders and external clients regarding deployment status, updates, and

escalations.

● Risk Management: Assess deployment risks and develop mitigation strategies to

minimize disruptions and ensure successful project outcomes.

● Performance Analysis: Analyze deployment metrics and key performance indicators to

evaluate the efficiency and effectiveness of deployment processes, driving continuous

improvement.

● Documentation and Reporting: Maintain accurate records of deployment activities,

including timelines, milestones, issues, and resolutions. Generate regular reports for

management review.

● Stakeholder Engagement: Build strong relationships with key stakeholders, including

internal teams, clients, and third-party vendors, to foster collaboration and alignment

throughout the deployment process.

Desired Candidate Profiles:-

● Bachelor’s degree in Business Administration, Finance, Project Management, or a

related field. Advanced degree or certification is a plus.

● Proven experience in project management or deployment coordination roles, preferably

in the financial services or technology industry.

● Strong organizational skills with the ability to manage multiple projects simultaneously

and prioritize tasks effectively.

● Excellent communication and interpersonal skills, with the ability to convey complex

information clearly and concisely

Position: Senior Backend Developer: Ruby On Rails

At ReDesyn we’re building a creator economy PaaS that turns creators into creator-preneurs by enabling commerce & fan monetisation features for them in a creator super app! With 10k+ creators and 100,000+ customers, we're expanding our team & looking for experienced professionals to join us in Thane.

Details:-

Package: 15-18 LPA

Travel to Thane: Mandatory, Mon-Sat 10 am to 7 pm.

Work Experience: 3+ years

Joining: within 30-60 days

JD:-

ReDesyn is seeking a highly skilled senior Ruby on Rails Developer to join our dynamic team. As a Ruby on Rails Developer, you will play a crucial role in managing data interchange, maintaining our central database, and ensuring optimal server-side performance to meet front-end demands.

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Ruby code.
• Integrate data storage solutions seamlessly.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Identify and resolve bottlenecks and bugs effectively.
• Contribute to code quality, organization, and automation efforts.

Requirements:

• 3-5 years of experience as a Ruby on Rails Developer or similar role, with software development and infrastructure knowledge as a plus.
• Proficiency in Ruby on Rails, along with standard libraries like RSpec and Devise.
• Strong grasp of Ruby syntax and its nuances.
• Solid understanding of object-oriented programming.
• Familiarity with server-side templating languages (e.g., Liquid, Slim).
• Knowledge of server-side CSS preprocessors.
• Basic understanding of front-end technologies, including JavaScript, HTML5, and CSS3.
• Familiarity with MVC, Mocking, ORM, and RESTful concepts.
• A passion for writing clean, readable Ruby code.
• Ability to integrate multiple data sources and databases into a cohesive system.
• Understanding of fundamental design principles for scalable applications.

If you are a talented Ruby on Rails Developer with a passion for building high-performance, responsive applications, we encourage you to apply. Join our team and be part of our exciting journey in building India's coolest pop culture creator super app.

We are seeking an experienced SEO Executive to join our team. The ideal candidate should have a minimum of 1-3 years of experience in SEO and must possess expertise in ecommerce SEO. As an SEO Executive, you will be responsible for analyzing, reviewing, and implementing changes to our websites to ensure they are optimized for search engines.

Responsibilities:

• Conduct keyword research and analysis, and create content strategies based on the analysis.
• Optimize website content and structure for search engines.
• Work with developers to implement on-page SEO changes.
• Conduct regular audits of our websites and identify areas for improvement.
• Monitor and analyze website traffic, rankings, and other metrics to identify opportunities for improvement.
• Keep up-to-date with the latest trends and best practices in SEO and ecommerce.
• Provide SEO guidance and recommendations to other departments, including marketing and development teams.

Requirements:

• A minimum of 2-3 years of experience in SEO.
• Must have knowledge and experience in ecommerce SEO.
• Strong understanding of on-page and off-page SEO.
• Experience with website analytics tools, such as Google Analytics.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Detail-oriented and able to prioritize tasks effectively.

Desired Candidate Profile

• Bachelors/ Master’s degree in Computer Science, Engineering or a related subject
• Minimum 3 years work experience in mobile application development
• Proficiency in Problem Solving, Data Structures and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/Android
• Ability to use third party SDKs
• Familiarity with Firebase, FCM, IMA, Google Services and Facebook SDK
• Demonstrable experience building excellent mobile apps that are currently in Google Play Store
• Experience with HTML5, Java, Responsive Design and flutter    

What You Will Do:

• Your primary focus will be to implement responsive & high-quality UI and reusable code for CoinSwitch platform, with a particular focus on performance.
• You will help translate requirements and mockups into fully functioning features using frontend technologies.
• You will ensure the technical feasibility of UI/UX designs while maintaining high quality standards.
• You will collaborate timely with designers, product managers and own the front-end layer.
• You will constantly look for optimizing applications to handle high scale.
• You will keep yourself updated with the latest web technologies coming up in the market and suggest ways to implement it in our system.

What You Should Have:

• You should have 5+ years of extensive experience in Javascript.
• You should have 3+ years of experience in ReactNative based Android and IOS apps.
• You have experience writing clean, modular, object- oriented and optimized scripts.
• You are aware of Javascript design patterns and can architect a fairly complex UI.
• You have experience building a product using a mainstream library or framework (ReactNative ecosystem preferred).
• You keep pace with the ever-changing specs of cutting edge front-end technologies.

Good to Have:

• Prior experience working with fin-tech companies