Product Manager

About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.

Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office

Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)

Roles and Responsibilities :

• Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.

Desired Candidate Profile :

• Excellent command on both English and Hindi Language(verbal and written)
• Graduate or Post Graduate, certifications are a plus
• Confident,Driven, Enthusiastic, and Innovative.
• Experience of training sales professionals preferably in financial industry
• Knowledge of Global Market. (Forex & Comex)

Key Responsibilities:

• Design AI-driven solutions for core veterinary workflows, such as patient triaging, diagnostics support, treatment plan suggestions, appointment scheduling, and client communications.
• Develop AI assistants and multi-agent systems to automate routine tasks like SOAP note summarization, clinical documentation (Medical Records), prescription and other reminders, and client follow-ups.
• Implement RAG pipelines leveraging veterinary knowledge bases, clinical case data, Case Summaries and standard care protocols.
• Integrate LLMs into practice management modules for intelligent querying, FAQ automation, and veterinary clinical knowledge support.
• develop and deploy AI services using Azure AI Services, Azure OpenAI, and integrate with Hapivet.ai
• Ensure secure, compliant, and scalable deployment of AI/ML models in line with veterinary data privacy standards and healthcare regulations.
• Collaborate with veterinarians, product managers, and software engineers to ensure AI solutions are clinically relevant, user-friendly, and impactful.

Required Skillset:

Machine Learning & Deep Learning for Healthcare

• Strong foundation in supervised/unsupervised learning, anomaly detection, and predictive analytics applicable to veterinary clinical data.
• Experience with CNNs (for imaging), RNNs/LSTMs (for sequential data like patient histories) and Transformers for natural language tasks.
• Proficiency with TensorFlow, PyTorch, and Hugging Face.
• Good to have understanding on GANs (medical imaging, data privacy-safe synthetic data, or image-based diagnostics)

LLMs & NLP for Veterinary Applications

• Deep understanding of transformer models (GPT, BERT, LLaMA) applied in medical/veterinary text summarization and knowledge extraction.
• Fine-tuning LLMs with techniques with PEFT, LoRA, QLoRA for domain-specific tasks.
• Expertise in Prompt Engineering and Chain of Thought (CoT) design for veterinary use cases.
• RAG pipeline development with veterinary case databases using Pinecone or Azure AI Search.

AI Agent Workflows & Orchestration

• Multi-agent coordination and AI workflow orchestration with LangChain, LangGraph, and Microsoft Autogen SDK.
• Experience with context management using Model Context Protocol (MCP) in clinical task flows.

Cloud AI Deployment & Engineering

• Experience with Azure AI, model serving (Triton, TensorFlow Serving, TorchServe).
• CI/CD for AI models, cloud security, and scalable API integration.

Programming & Data Engineering

• Advanced proficiency in Python, R
• working knowledge of TypeScript.
• Veterinary data processing experience—handling EMRs, patient histories, and diagnostic reports
• Data cleaning, transformation, and ensuring data quality for clinical applications.

Preferred Experience:

• AI/ML deployment in veterinary practice management systems or healthcare applications.
• Understanding of veterinary compliance, data sensitivity, and client confidentiality (e.g., pet health records, veterinary licensing).
• Exposure to veterinary-specific AI applications, such as diagnostic imaging analysis, clinical decision support systems, or client interaction bots.
• Familiarity with DeepSpeed, Megatron-LM, and scaling techniques for LLMs.

Soft Skills & Domain Understanding:

• “Passion for improving pet care and veterinary services through technology”.
• Strong communication skills for collaborating with veterinary professionals.
• Ability to translate clinical workflows into AI-enabled solutions.

• Backend development along with team management
• Hands on experience in product development 
• Preferred candidates from Fintech and Banking sectors
• Exp in Python / Java slong with databases like MySQL, NoSQL, etc
• Knowledge of Agile methodology

JD as below

Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Looking to hire a single backend engineer who will become a part of the core team, with the track to become a part of the leadership at our company.

Candidate should have worked in startups, possess strong programming skills in Python, displays a sense of ownership and is highly energetic and eager to learn state-of-the-art tech and ML.

A minimum of 2 years of relevant experience is preferred.

2022 or later year pass outs - please apply only if you have relevant full-time and at least 2 prior internships experience

Representative (not exhaustive) responsibilities:

• Assess the current design and infrastructure of the backend server, and continuously implement enhancements to make the systems more robust, reliable and responsive
• Design, implement, test, and deploy APIs with Python on Linux servers
• Enhance back-end functionality and integrate with the front end to deliver a fully functional product
• Implement and set up automated tests to periodically test backend infrastructure for reliability, security and performance
• Design new data pipelines to enable the production deployment of new models
• Mentor junior employees and interns in the company
• Additionally, interest and ability to contribute to the continuous enhancement of our state-of-the-art NLP model pipeline and Inferencing engine is a big plus
• Be ready to roll up your sleeves and participate in customer calls, understand our ICP well, do research around product features, etc.

Fast Track Your Application

Think about the ICP for ContractKen. Sign up for a trial plan, experience the product and provide feedback on how to improve the current experience of the product to add immediate value to the ICP. We don't need you to fully code any feature in its entirety and are not looking for free work. The idea is to identify folks who get** what we are trying to do with ContractKen and find faster alignment with the right candidate.

Do not apply if

You're looking for your first, real-world model building, ML/AI role. We believe that deploying existing models (open source and proprietary) in production and delivering real business value to our customers is 10x more important than hyperparameter tuning or the latest algorithm implementation. While we'd love to entertain experienced ML data scientists, the emphasis on MLOps is as much as it is on experimentation.