- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
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ob Role:
· Deliver classroom training supported by digital learning for contact center skills (customer service, voice, telecaller) for the advisory supporting banking/finance processes.
· Create strong new joiner experience during training and overall support to drive learner engagement and employee experience, reflected in training yield.
· Design, develop, and conduct assessments for the right candidate selection, transition of trainees across the right training milestones, and transition to go live.
· Support the training batches in pre-process, process,s and on-the-job-training (OJT) phases to drive the achievement and improvement of the metrics such as first-pass assessment (FPA) and on-the-job performance 30 days after training.
· Provide feedback and coaching to the trainees for their improvement in performance and training metrics.
· Prepare timely and accurate training reports for the operations and training function for each batch trained.
· Recommend improvements in training/learning design and curriculums based on inputs such as training success evaluation, learner feedback, and quality scores.
· Provide administrative support (communication to stakeholders, daily reports, etc.) for the successful execution of the training plans.
· Keep abreast of new learning technologies, learn and apply them to improve learning practices.
- Assessing the needs of the customers and employees and developing and conducting training sessions to familiarize and execute the training requirement for the Company, which will help in sustainably grow Straumann business
- Determines training needs and requirements for the Company by meeting with managers, talking with employees and reviews existing training materials available to determine appropriateness and relevance
- Modifies or creates course materials and training manuals to meet specific training needs. Presents in-person and online training sessions
- Schedules training sessions and manages course enrolment and monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as and when necessary
- Works with managers to address learning issues, instruction problems, or new educational needs regarding specific employees or departments
- Manages costs for all programs
- Monitor and report on industry best practices
Required - Dealer In-house Trainer
Location: Ahmedabad
Industry- Automotive industry
Must have experience as an Automobile Trainer candidate will have a background in a car dealership
Objectives of the job
To ensure Skill Enhancement of sales and after-sales staff :
a) Managing the dealership’s training requirements, including identification of training needs and nomination to required programs
b) Delivery of training courses and programs as per OEM’s standards.
c) Ensuring that training provided by OEM to the sales and after sales staff supports the aims
and objectives of the dealership via in-house trainings, role plays, tests etc. and provide feedback to OEM for future training requirements
d) Implementing an in-house training system at the dealership
Key Responsibilities:
- Conduct training sessions for dealership staff on various aspects of automobile sales, customer service, product knowledge, and dealership operations.
- Develop training materials, modules, and resources tailored to the needs of dealership personnel.
- Collaborate with management to assess training needs and implement strategies to enhance performance.
- Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics.
- Stay updated with the latest automotive industry trends, technologies, and best practices to incorporate into training sessions.
Job Designation/Field of Work:
1 Operational
To perform training needs analysis (TNA) for each department and identify the gap vis-à- vis product knowledge, sales process and soft skill
To provide inputs to OEM training team and take specific module to address the above needs and conduct trainings related to product knowledge, sales process and soft skill wherever and whenever required
To maintain the central library for training and regularly update the inventory of the same thus reporting it to GM Sales & After Sales
To identify &; evaluate any external training program (if required) for the employees &; training department with prior approval of GM Sales & After Sales
Evaluation and Assessment of Trainings conducted
In-house Training:
Conduct Foundation Training on Brand through E-Training for all new sales staff
Conduct Internal Orientation training for Sales and After sales staff
Conduct Basic Auto Technology Module and Test as per OEM guidelines
Ensure implementation of On Job Training through Training Log Books
Conduct Product and Sales Process Training with role plays at dealerships
Train the team on product launch updates and competition comparison
On the job training and shadowing for Sales staff to improve conversion and productivity
To design, conduct & monitor timely evaluations after the training has been imparted
Liaison with OEM
Coordination with OEM Team on Training Needs
To get updated information on Products and Processes in terms of Training Content from OEM’s Sales Training and After-sales Training team
.
Training MIS
Timely reporting of monthly MIS of Dealer sales staff
Manpower Required-Onboard-Trained status
Month-wise Training Report
To maintain records of each training program done and the evaluations completed in a separate file
Training coordinator - prevention of violence against women and children (Female)
Research, Partnership and Scaling – Project Nityam
About SNEHA
A secular, Mumbai-based non-profit organisation, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is 450+ person strong, innovative and progressive organization that works on health and nutrition in urban slum pockets with women and their families. SNEHA follows the life-cycle approach to health and nutrition, by intervening at critical junctures (adolescence, preconception, conception, pregnancy, postnatal, infancy and toddlerhood, family planning) to ensure improved health and nutritional outcomes for women and children living in some of Mumbai’s most vulnerable and deprived slums and in the Mumbai Metropolitan Region (MMR) as well.
SNEHA recognises that, in order to improve urban health standards, our initiatives must target both care seekers and care providers. We work with communities residing in informal settlements to empower women and communities to be catalysts of change in their own right and collaborate with existing public health systems and health care providers to create sustainable improvements in urban health. We have currently 11 programs running across SNEHA which are Maternal and Newborn Health (MNH), Child Health and Nutrition (CHN) – Aahar, Empowerment, Health and Sexuality of Adolescents (EHSAS), Prevention of Violence against Women and Children (PVWC) (e) SNEHA Centre, SNEHA Shakti, Healthy Cities Project (HCP), Samagra, Palliative Care, Livelihood Generation, Central Operations, Research and IM.
ABOUT THE PROGRAM
SNEHA’s Program on Prevention of Violence against Women and Children (PVWC) aims to develop high‐impact strategies for primary prevention, ensure survivors’ access to protection and justice, empower women to claim their rights, mobilise communities around ‘zero tolerance for violence’, and respond to the needs and rights of excluded and neglected groups. The Program prioritizes enhanced co-ordination of the state response to crimes against women through a convergence approach that works with government and public systems to reinforce their roles in assuring basic social, civil and economic security.
The project will work in the informal settlements of Wadala and Kurla in Mumbai. We will continue to frame our work in terms of primary, secondary and tertiary prevention, but the pandemic has also shown that we need to expand the purview and competencies of our work to include more men, while at the same time strengthening and sustaining our work with women. The program will implement three arms of community interventions: response-based intervention, couple-based intervention and volunteer-led intervention and action to address violence against women and girls in these communities. These interventions will focus on addressing and preventing violence against women and girls adopting three critical approaches. The response-based approach will focus on collectivization and group action, the couple-based intervention will explore educating couples on positive prevention strategies to prevent intimate-partner violence and the volunteer-led intervention will centre around volunteers leading intervention and taking action along with group members to ensure a coordinated response to women and girls survivors of violence. The project will follow the design of group education, organization of campaigns and events in the community and provide counselling, crisis intervention and extended services (legal and mental health counselling) to women and girls survivors of violence being referred to the counselling centres.
THE PROFILE
This position is responsible for planning, organizing, conducting, monitoring training activities & developing training modules along with documenting the trainings and processes as well as supporting the Program Coordinators in planning the capacity building sessions for the community team, public health care providers and other stakeholders across the two locations. The person will closely work with the Monitoring and Evaluation Team to facilitate pre and posts tests and obtain, document analysis of the same. She is expected to coordinate with program teams specifically with coordinators for regular updates and reporting purposes.
JOB LOCATION
Wadala and Kurla
DUTIES & RESPONSIBILITIES:
Work package 1: Preparation of modules
- Design and create content for the modules as per the different approached followed location wise.
- Prepare content for couple’s intervention in Wadala and build modules for volunteers in Kurla with the support from Program Coordinators, Associate Program Directors and Director.
- Prepare content for the existing intervention clusters in Wadala / Kurla to strengthen the groups and volunteers to build a sustainable community
- Translate the content into Hindi / Marathi for the community teams
- Prepare other content or BCC material as required
Work package 2: Capacity building of team
- Conduct mock sessions for the teams on the content developed
- Identify capacity building needs of the program team and organizing training as per the needs.
- Conduct periodic field visits along with the team to gauge training needs as arising from observations and feed it in the training modules.
- Prepare training calendar for the program with a training matrix that determines training priorities
- Prepare training reports for each training conducted
Work package 3: Community volunteers / members and Stakeholders
- Capacity building of program community volunteers by following training process including training need assessment with assistance with teams.
- Capacity building of program stakeholders by following training process including permission from stakeholders and related correspondence to succeed the capacity building initiatives.
- Prepare training reports for each training conducted
MANAGEMENT & REPORTING
§ Effective coordination with team members.
§ Ability to collaborate with a variety of stakeholders in the field.
§ Work according to the ethical standards of the project and the organisation.
§ Networking and coordination with community members and other stakeholders like health, legal and police system
§ Training Coordinator reports and keeps both the APDs updated of their work
QUALIFICATIONS & EXPERIENCE
§ Educational qualification: Master’s Degree in Public Health, Social Work, Psychology or any relevant field from a recognised institution.
- At least 5 years work experience in the area of training and capacity building
- Willingness of working in a community setting is preferred.
- Experience of working in sector of gender, gender-based violence will be an advantage
- Effective training skills and excellent communication skills, including documentation.
- Well-versed in database management, data collection, MS Excel, Word, PowerPoint.
- Oral and written command of English, Hindi and Marathi
.
Skills & Competencies
1. Strong skills of people management, ability to convince and convey the messages of the program.
2. Skills in working on women centric issues
3. Strong interpersonal skills with an ability to be humble is required
4. Understanding the woman from her culture of marginalized urban settlements will be important
5. Working with the Coordinators and Counselors as a team
- Develop curriculum, assessment techniques, and instructional delivery material- curriculum guides, lesson plans, course outlines, etc.
- Taking On-line sessions
- Providing instructions to Graphics team to ensure timely delivery of scripts.
- Expert in providing online solutions
- Guide students for preparation of NCERT modules
- Overall responsibility of the script for quality adherence.
JD For Process Trainer –surat
Immediate Joiner With Telecom Process Training Experience
Should Have Good English Communication Skills
Should Have Minimum 2-5 Yrs. Experience In Telecommunication
Open For Travelling
Ok With 12 Months Contract
6 Days In A Week
Must Be Proficient In Local Language
Education And/Or Experience Equivalent To A Minimum Of A Bachelor's Degree From An Accredited University.
Retail Experience With A Proven Track Record.
Minimum Of Four Years’ Experience In Retail Training That Includes Creating A Training Program And Delivering To A Retail Team.
Ability To Identify A Training And/ Or Development Gap And Ability To Develop Training Sessions From The Ground Up To Fill The Gap.
Strong Interpersonal Skills Including Listening, Negotiating, Oral And Written Communication Skills Along With The Ability To Interact With Diverse Personalities.
Ability To Motivate, Teach And Inspire Retail Staff.
Excellent Presentation And Platform Skills And An Up To Date Knowledge Or Contemporary Training Techniques
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
Position: Corporate Trainer DOT Net Location- Mumbai Education- IT Graduate Certification- yes Experience – 4 to 12 Years
Designation - Dot Net Corporate Trainer The Role Development Tools & Technologies: · .NET 4.5 · ASP.NET · MVC 4 · WCF 4 · WPF 4 · WF 4 · Entity Framework 5 · Design Patterns · HTML5 and CSS3 Main Responsibilities · To delivering both public scheduled and bespoke courses · To work with clients to create courses and courseware related to their requirements · To deliver, depending on personal skill set, other technologies as appropriate · To achieve the required quality targets as set by the Company and determined by participant evaluations · To take responsibility for developing and maintaining agreed courses · To maintain an up-to-date skills base through personal development and accreditation activities · To complete professional certifications as appropriate · To support Sales and other internal departments with specialist advice and support on an ad-hoc basis
Skills & Experience Required · 4 to 5 years instructor-led IT training experience · Professional work experience with any 2 of the above technologies · Excellent customer-facing, presentation, interpersonal and communication skills, with an ability to share expertise with others Team player who can also adapt to working solo for long periods · Ability to adapt to changing circumstances and cope with stressful situations · A passion for IT and acquiring new skills and experience · Be prepared to travel to different locations in the India (and sometimes abroad) with occasional stays away from home · application of Technical expertise in the 'real world' · Knowledge of Open Source Technology such as Angular JS, Angular 2, React JS, Knock Out JS Will be added Advantage. |
Ordertrainings.com is looking for a passionate professional to join our core team. Someone who loves Talent Development field and is keen to get their hands dirty in solving age-old problems in the sector and redefine the way organizations approach Learning and Development.
We are constantly evolving the Platform in terms of Data, Process, Workflows to move all our customers to the fully self-service Platform.
You will be part of our Training Management team and help solve customer issues on the Platform. This involves but is not limited to meeting customers, understanding their requirements, challenges they are facing on the Platform and with the recommended solution, working with internal stakeholders to propose the right solution etc.
While your key responsibility will be managing training operations end-to-end (from booking to delivery) being a start-up it is tough to draw a boundary. We need someone who can empathize with the start-up work culture and nature.
Roles and Responsibilities:
> Meeting Customers for feedback, presenting the product, understanding their need etc.
> Resolving Trainer and Customer Issues
> Finding Right trainers/training partners
> Looking after Training Operations - before and after booking
> Defining and Executing Account Specific Marketing Initiatives
> Provide Feedback to the Product Team on Customer issues, behavior and Platform Usages
Skills and Qualifications:
> Passion for Start-up
> Ability and Will to Lead, take initiatives, solve people issues
> MBA or equivalent Degree (but not necessarily)
> At least 2 years of industry experience, Ideally 4-6 years
> At least 1 year of domain experience - working in the Learning and Development Sector [HR, Training Management, Talent Development or Learning and Organizational Development background]
> Strong Communication Skills
> B2B Customer Handling experience is a must
> Working Knowledge (beyond basics) of MS Word and Excel