- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)
Designation: Process Trainer
Department: Training & Development – Domestic BPO
Location: Gurugram (Onsite)
Relevant Experience Required
- Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
- Total experience: 4+ years in Training & Development roles preferred
Key Responsibilities
- Deliver end-to-end new hire training aligned with client processes and organizational standards
- Conduct refresher training for existing team members to ensure continuous performance improvement
- Develop and manage training modules, PPTs, and learning materials prior to training sessions
- Handle mock calls, live call barging, and post-training handover assessments to the Process Head
- Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
- Create engaging and instructional content using a variety of training formats and techniques
- Provide training on objection handling, rebuttal strategies, and customer interaction excellence
- Act as a single point of contact for managing process updates and disseminating information across teams
- Maintain and update training manuals, SOPs, process documents, and course content regularly
- Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
- Drive result-oriented improvement programs for existing staff to enhance efficiency and quality
Qualifications & Skills
- Graduate degree in any discipline
- Proven experience in training and development within Domestic BPO environments
- Excellent verbal and written communication skills in English and Hindi
- Strong presentation, content development, and feedback skills
- Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
- Proficiency in MS PowerPoint, Excel, and digital learning tools
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
Data ScienceJob Title: Freelance AI & Data Science Trainer | 5+ Years Experience | Tamil Nadu
Location: Coimbatore / Tamil Nadu (Remote or Hybrid)
Engagement: Freelance / Contract-only
Experience: Minimum 5+ years (Industry + Training)
About the Role:
We are looking for an experienced Freelance AI & Data Science Trainer to deliver project-based, industry-relevant training sessions. The trainer should have deep expertise in Machine Learning, Deep Learning, and Python for Data Science, with the ability to guide learners through real-world use cases.
Requirements:
- Minimum 5 years of experience in AI / Data Science (training or real-world projects).
- Strong hands-on skills in Python, Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
- Expertise in data analysis, ML algorithms, and deployment workflows.
- Excellent communication and mentoring skills.
- Freelancers only (no full-time employment).
- Must be based in Tamil Nadu (preferably Coimbatore).
Compensation:
- Per session / per batch payment (competitive, based on experience).
Key Responsibilities
Instructional Design & Development
● Lead the end-to-end instructional design process to create engaging, scalable, and user-centric learning content.
● Develop training materials, including e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids.
● Ensure all training content aligns with adult learning principles, industry best practices, and company objectives.
SaaS Integration Training
● Design and deliver training programs focused on SaaS platform integration, API usage, and customization workflows.
● Translate complex technical concepts into clear, actionable learning solutions for both technical and non-technical audiences.
● Collaborate with product and engineering teams to stay updated on platform updates, integration capabilities, and best practices.
Leadership & Collaboration
● Manage and mentor a team of instructional designers, ensuring quality and consistency in deliverables.
● Act as the primary point of contact for stakeholders to assess training needs and define learning objectives.
● Collaborate with customer success, product management, and marketing teams to align training with customer journeys.
Technology & Tools
● Utilize authoring tools such as Articulate Storyline, Adobe Captivate, or similar to create e-learning modules.
● Leverage Learning Management Systems (LMS) to manage and distribute content effectively.
● Integrate multimedia elements, interactive simulations, and assessments into training materials to enhance engagement.
Metrics & Improvement ● Monitor and evaluate the effectiveness of training programs through learner feedback, performance data, and completion rates.
● Continuously iterate on learning content to improve quality and relevance.
● Collaborate with various internal teams (e.g., engineering, product, marketing, support) to incorporate customer insights and real-world use cases into training content, ensuring that all learning solutions meet both business and customer needs.
● Align training content with business and customer success goals, ensuring measurable impact on product adoption, customer satisfaction, and retention. Regularly assess the effectiveness of training programs to optimize learning outcomes and business results.
● Utilize an agile instructional design approach to quickly adapt training content in response to evolving product features, customer feedback, and business requirements. Regularly update and improve course materials to keep pace with product updates.
● Oversee project timelines, resource allocation, and delivery of training initiatives to ensure on-time, high-quality outputs. Manage competing priorities and coordinate with stakeholders to maintain project alignment.
Required Qualifications
● Bachelor’s degree in Instructional Design, Education, or a related field (Master’s preferred).
● 9+ years of experience in instructional design, with at least 3 years in a leadership role.
● Proven experience in creating training for SaaS platforms, particularly in integration and API-based workflows.
● Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.
● Proficiency with authoring tools (e.g., Articulate 360, Adobe Captivate), video editing tools, and graphic design software.
● Familiarity with LMS platforms and SCORM-compliant content.
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
Location: Baner, Pune (Currently working in Hybrid)
Candidates who can join in 30 days will be preferred.
Job Description
• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
Requirements:
• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them
EXPERIENCE/CHARACTERISTIC
● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
- Conducting ongoing market research to align the industry requirements with the learner’s skill gaps, learning needs and understanding the employability gap among the target segment
- Guiding learning programs and outcomes through the lens of learner’s profile and behavior
- Conducting research and recommendation processes to build a robust outcome-based learning architecture
- Curating indicators, tools and tests that map the learning outcomes in the learning journey and beyond
- Collaborating with cross-functional team members to ensure implementation of learning outcomes processes and systems
- Analyzing ongoing student learning performance to validate the robustness of the learning methodology
- Creating detailed insights for the content team to continually improve program curriculum through learning outcomes analysis
What you need to have:
- Masters in Liberal Arts or related field and some prior experience in research and research methodologies
- More than 3-4 years of progressive experience working in the education sector with some exposure to training development, pedagogy or research in the education sector
- Knowledge of approaches, systems and processes in education (secondary or higher), including tech-enabled learning
- Understanding of innovative pedagogies more specifically pedagogy of adult learning that enhances learning outcomes among students including pedagogical planning
- Good hand in formative and summative assessment tools and techniques including assessment integrated lesson plan modules
- System 2 thinker (as Kahneman describes)
- Ability to think in the lines of structure, system and scale
Founded in 2011 by Harvard and Stanford alumni, our client is Headquartered in Hyderabad with offices in India, UAE and USA, delivering live online training to learners across the world.
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
What you will do:
- Complete and end to end management of training and capability building of learners in each cohort and simultaneously running cohorts
- Deep analysis of weekly progress of each individual learner and planning of remediation
- Being a mentor and guide to each individual learner, driving their strengths and addressing skill gaps so each candidate progresses to our standard of excellence in capability
- Planning and ensuring holistic readiness of all learning infrastructure including courseware, platform, labs, projects, domain based contextual learning and business (soft) skills (with support from content and other functions and leadership teams)
- Managing a team of trainers and other resources such as training assistants for optimum resource utilization and delivering best quality industry-relevant training
What you need to have:
- At least 10 years experience in training technical areas in computer science and data engineering or cloud
- Experience in managing trainers and managing training operations
- Clear and up to date understanding of job role requirements, talent requirements, especially in data driven technical job roles
- Strong delivery experience will be an added plus
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Assessing teacher-student interactions
- Providing timely and accurate feedback to teachers
- Maintaining a TNA
- Developing learning modules on the basis on the TNA
- Conceptualising and conducting VASS training and initiatives for teachers
- Working closely with supervisors to ensure that training needs are being met
- Participating in brainstorming sessions to establish key processes and structures
- Aligning with the Quality and Operations Teams to identify areas of improvement and implement action plans
What you need to have:
- Minimum 1.5 years experience as a VASS assessor with demonstrated experience in training and monitoring customer-client interaction
- A firm grasp of training delivery channels and methods
- Data-driven with the ability to efficiently record and analyse data
- Attention to detail with a focus on service-driven interactions
- Exceptional written and verbal communication skills
- Self-motivated and able to work in a dynamic, result-driven, and high-growth organization
- Ability to meet strict deadlines and communicate timelines
- Takes a sense of ownership
- Capable of embracing unexpected change in direction or priority
- A team player, with the ability to give and receive constructive feedback
- Experience in EdTech is preferable but not mandatory
- Familiarity with Computer Science/Coding is desirable
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon