Assistant Manager – Human Resource

Job Summary:

We are looking for a proactive and detail-oriented QA Analyst who will also handle customer support responsibilities. This hybrid role is ideal for someone who enjoys both technical quality assurance and interacting with customers to resolve queries effectively. Preference will be given to female candidates who can contribute positively to team diversity.

Key Responsibilities:

🔍 Quality Assurance (QA):

• Review and analyze product specifications and user requirements
• Design, execute, and maintain test cases for web and mobile applications
• Log and track bugs; work with the development team to ensure timely fixes
• Conduct regression, functional, and usability testing
• Contribute to continuous improvement of QA processes

💬 Customer Support:

• Provide timely and professional support to users via email, chat, or calls
• Document common issues and escalate complex cases appropriately
• Gather feedback and share insights with the product team for improvements
• Maintain detailed logs of customer interactions and resolutions
• Help onboard new customers by guiding them through key features

Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 1–3 years of experience in QA or tech support roles
• Strong understanding of QA methodologies, tools, and bug tracking systems
• Excellent communication skills in English (both written and verbal)
• Ability to troubleshoot customer issues and document clearly
• Proficient in using support and QA tools (JIRA, TestRail, Zendesk, etc.)

Preferred Profile:

• Female candidates are encouraged to apply
• Experience in SaaS or B2B tech environments is a plus
• Ability to balance multiple responsibilities and work independently

Job Title: PostgreSQL Database Administrator

Experience: 6–8 Years

Work Mode: Hybrid

Locations: Hyderabad / Pune

Joiners: Only immediate joiners & candidates who have completed notice period

Required Skills

• Strong hands-on experience in PostgreSQL administration (6+ years).
• Excellent understanding of SQL and query optimization techniques.
• Deep knowledge of database services, architecture, and internals.
• Experience in performance tuning at both DB and OS levels.
• Familiarity with DataGuard or similar high-availability solutions.
• Strong experience in job scheduling and automation.
• Comfortable with installing, configuring, and upgrading PostgreSQL.
• Basic to intermediate knowledge of Linux system administration.
• Hands-on experience with shell scripting for automation and monitoring tasks.

Key Responsibilities

• Administer and maintain PostgreSQL databases with 6+ years of hands-on experience.
• Write and optimize complex SQL queries for performance and scalability.
• Manage database storage structures and ensure optimal disk usage and performance.
• Monitor, analyze, and resolve database performance issues using tools and logs.
• Perform database tuning, configuration adjustments, and query optimization.
• Plan, schedule, and automate jobs using cron or other job scheduling tools at DB and OS levels.
• Install and upgrade PostgreSQL database software to new versions as required.
• Manage high availability and disaster recovery setups, including replication and DataGuard administration (or equivalent techniques).
• Perform regular database backups and restorations to ensure data integrity and availability.
• Apply security patches and updates on time.
• Collaborate with developers for schema design, stored procedures, and access privileges.
• Document configurations, processes, and performance tuning results.

We are looking for an enthusiastic U.S. Sales Channel Partner Intern In the U.S.A who can run and manage the sales drive for Spacenos and help us obtain clients.

Skills Required

• Strong Interpersonal Skills.
• Strong  Self Motivation.
• Strong Convincing Ability.

Roles and Responsibilities

• Manage and lead complete sales drives in the U.S.A.
• Observing and carrying out sales processes.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Finding U.S.A clients and getting service contracts in software from them.
• Identifying potential weaknesses and offering improvement suggestions.

Payscale

• Commision based - 10% to 15% of the total revenue brought in by you. 

About Us:

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

Hiring Process:

• Apply for your CV and past work to be reviewed.
• Receive a telephonic interview or assessment upon filling the final step form.
• Receive offer letter if selected.   

Apply soon, the earliest applicant would be preferred over the late applicants.

SAP Basis / HANA 

• Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools. 
• Experience in Solution Manager Technical monitoring. 
• End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place 
• Manage the team to get the assigned task done on time adhering the SLA. 
• Align with different stakeholders to discuss the progress of multiple tasks. 
• SPOC of Alert management team. 
• Able to solve and coordinate RCA and support during critical system behaviour.
• Audit Experience. 
• Detailed Technical experience in SAP BASIS and HANA systems administrations. 
• Experience in setting up System Replications, High Availability and Disaster recovery. 
• Possess leadership qualities. 
• Proven track record of Client handling. 
• Knowledge of SAP HANA Enterprise Cloud is desirable. 
• Coach others recognize their strengths and encourage them to take ownership of their personal development. 
• Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
• Ready to learn new technologies. 
• Should be ready to work in 24*7 shifts. 
• Any Experience ECS Managed Service Model would be added advantage

• Be bold in building industry-first consumer-facing products that actualize the company’s vision
• Keenly understand user needs and demonstrate first-principles thinking in building solutions for the same
• Be responsible for developing and delivering the product roadmap

• 3-4 years of experience in building products at B2C start-ups
• Case studies involving deep customer insight
• Taken decisions based on strong analytics and/or intuition from time to time
• Growth mindset - moving quickly, shipping products, scaling
• Ability to act as a bridge between business and engineering teams
• The website is yet to reflect our direction going ahead.
• We have been generating transactions in the market using WhatsApp before productizing the same

1. Develop and manage digital marketing campaigns
2. Oversee the social media strategy of the brand and work with an agency
3. Periodically run website audits for the company’s websites and pass on feedback to the tech team
4. Oversee and optimize content for the website and social networking accounts such as Facebook, Quora, Youtube, etc.
5. Track and analyze website traffic flow and provide regular internal reports
6. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
7. Continually work on the Search Engine Optimization of the website(s)
8. Fix any errors or bugs in online content
9. Edit and post videos, podcasts and audio content to online sites
10. Create online banner adverts and oversee pay per click (PPC) ad management
11. Write copy for email marketing campaigns
12. Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
13. Attend networking events

Education Qualifications:

Minimum Graduate, PG & MBA preferred   

Experience & Skills:

• Minimum of 1-2 years work experience
• E-commerce experience preferred
• Consumer good experience preferred
• Proficiency in MS office and online tools for digital marketing