Senior/Principal Product Manager

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

We’re looking for a talented UI/UX Designer (Product Design) to join Brainstorm Force and help shape the future of our SaaS apps, web apps, WordPress plugins, and admin interfaces. Your role will focus on creating intuitive and user-friendly product experiences that solve real-world problems. You’ll work closely with product managers and developers to ensure our products not only look amazing but function flawlessly.

This is a remote position, so you can work from anywhere in the world. You’ll collaborate with a diverse and dynamic team to bring product ideas to life and improve the user experience across our product suite.

Why You’ll Love Working With Us

• Remote work
• Flexible working hours
• Competitive pay
• Paid time off
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

Key Responsibilities:

• Design intuitive interfaces: Create user-friendly designs for SaaS apps, web apps, WordPress plugins, and admin interfaces.
• Collaborate with teams: Work closely with product managers, developers, and marketing teams to translate business requirements into effective product designs.
• Develop prototypes and wireframes: Create wireframes, user flows, and interactive prototypes that clearly communicate design ideas and user interactions.
• Maintain design systems: Build and update design systems to ensure consistency and efficiency across all product touchpoints.
• Implement pixel-perfect designs: Partner with developers to ensure accurate and high-quality execution of UI designs.
• Conduct user research: Perform user testing and gather feedback to inform design decisions, iterating as necessary to improve usability.
• Design core product elements: Focus on key product interfaces such as dashboards, settings, and reporting tools, ensuring a balance between functionality and user experience.
• Stay updated on trends: Keep up-to-date with the latest design trends and best practices, incorporating them to elevate the product experience.

What You Need to Know:

• At least 2 years of professional experience as a UI/UX Designer, preferably working on SaaS apps, web apps, or complex digital products.
• Proficient in Figma, Sketch, and Adobe Creative Suite for designing user interfaces and managing design assets.
• Skilled in designing for SaaS, web apps, and complex interfaces, ensuring usability and seamless user experiences.
• Experienced in building and maintaining design systems that drive consistency and efficiency across products.
• Strong ability to create wireframes, mockups, and interactive prototypes that effectively communicate design concepts.
• Knowledgeable about accessibility standards and inclusive design practices to ensure designs are usable for all audiences.
• Basic understanding of front-end technologies like HTML, CSS, and JavaScript to better collaborate with developers.
• Familiar with data visualization techniques, designing intuitive dashboards that present information clearly.
• Experienced in user testing tools and methods, validating design decisions through real user feedback.

Tools We Use:

• Figma for UI/UX design, wireframes, prototypes, and maintaining design systems.
• Adobe Creative Suite (Photoshop, Illustrator) for asset creation.
• UserTesting, Maze for conducting user research and usability testing.

Bonus Points If You Also Have:

• Experience designing SaaS products with complex workflows and user interactions.
• Experience with WordPress, particularly designing UI/UX for plugins or admin panels.
• Knowledge of admin interfaces, dashboards, or reporting systems.
• Basic front-end development skills like HTML, CSS, and JavaScript.
• Understanding of data visualization and its application in user interfaces.

Your Superpowers:

• You ensure every design element is polished and accurate, with no detail overlooked.
• You have a knack for breaking down intricate tasks into intuitive and easy-to-use designs.
• You tackle design challenges with innovative solutions that enhance the user experience.
• Data-driven design decisions that balance aesthetics with functionality.
• You proactively identify and address user pain points, creating solutions that enhance usability.

You Might Not Be a Good Fit If:

• You struggle to create clear and user-friendly interfaces.
• You find it challenging to balance user needs with design aesthetics.
• You have trouble collaborating effectively with cross-functional teams.
• You miss opportunities to simplify workflows or improve usability.

Job Requirements for Java Developer Roles

* Strong hands-on expertise in Java programming.

* In-depth understanding of Java garbage collection mechanisms and their impact on application performance.

* Ability to write clean, efficient, and maintainable code.

* Familiarity with best practices for performance optimization.

* Strong problem-solving skills and attention to detail.

Please note that you will have to attach the following documents after Round 1 that will be needed for the client submission:

1. LWD confirmation
2. PF service history

Mode of work: Hybrid weekly 3 Times.

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

• Our workforce consists of 550+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

• Globally present with offices US, India, UK, Australia, Mexico, and Canada.

• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

• Wissen Technology has been certified as a Great Place to Work®.

• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Website : www.wissen.com

Goal: Build a full-service SEO and content ecosystem to dominate local organic search in the rehab, addiction treatment, and mental health space across Los Angeles.

STRATEGIC OBJECTIVES

1. Establish authority and trust (EEAT: Expertise, Experience, Authoritativeness, Trustworthiness).
2. Outrank competitors in high-intent and local keywords for drug treatment and mental health services.
3. Provide tools/resources (like AA & Mental Health finder apps) to improve user experience and engagement.

CORE TEAM ROLES

You’ll want a cross-functional team like this:

1. Project Manager

• Coordinates timelines, resources, and deadlines.
• Interfaces between all team members and stakeholders.
• Understands SEO, content, and development cycles.

1. SEO Strategist

• Develops keyword strategy covering primary, long-tail, question-based, and local intent searches.
• Performs competitive analysis.
• Creates on-page and off-page SEO plan.
• Conducts technical audits and recommends fixes.

1. Content Lead / Editor

• Oversees human-written blogs, FAQs, and optimized location pages.
• Coordinates with medical/clinical reviewers for compliance.
• Manages style, tone, and voice.

1. Writers (Industry-Specific)

• Experienced in addiction recovery, mental health, and healthcare writing.
• Writes with empathy, authority, and factual accuracy.

1. Web Developer

• Optimizes website speed, mobile experience, and user interface.
• Develops custom tools such as AA Meeting Finder and Mental Health Services Finder.
• Implements schema markup, accessibility, and mobile-first design.

1. Link Builder / Outreach Specialist

• Acquires quality backlinks from reputable health, news, and community sites.
• Builds citations and listings in trusted directories.

1. Graphic Designer

• Creates infographics, branded visuals for blogs and landing pages.
• Ensures image SEO optimization.

DELIVERABLES

CATEGORYDELIVERABLESContentBlogs, FAQs, optimized location pagesLocal SEOCitation building, Google Business Profile management, schema markupTechnical SEOWebsite speed, structure, mobile UX, indexationMeta & On-Page SEOMeta titles/descriptions, alt tags, internal linkingTools/FeaturesAA Meeting Finder, Mental Health Finder toolsVisual ContentInfographics, blog graphics, comparison chartsBacklinksQuality backlinks from reputable domains

Business Development

Objective:

To support lead generation, client outreach, and drive sales growth initiatives.

Key Responsibilities:

Research and qualify new business leads.

Assist in client presentations and communications.

Maintain CRM systems and manage follow-up pipeline effectively.

Tools You’ll Use:

• Lead Generation & Outreach: LinkedIn Sales Navigator, Apollo, Instantly
• CRM Platforms: HubSpot CRM, Zoho CRM

• Gather and evaluate user requirements in collaboration with product managers.
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Adhering to style standards on typography and graphic design.
• Possess excellent communication, presentation, collaboration, and interpersonal skills
• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Identifying key user groups and creating representative personas of their behaviors and demographics.
• Conduct testing of applications, and websites to Assess user experience
• Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
• Your code should perform well on both the screen sizes of both web and mobile both.
• You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
• Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

• UX design experience in creating and implementing UI design
• Must have 2-3 years of experience and be well versed with Figma
• Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
• Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
• CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• 2 years of experience with web and mobile designing

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on the BYJU's unique way of learning and convert them into premium subscribers in your designated zones.

working days : 5 days (wednesday - sunday)

weekoff : 2 days (Monday - Tuesday )

Applicant Trainee - 37,500 Rs stipend 

Business Development Assoicate (BDA) - 10 LPA package 

Location : Chandigarh , Jalandar, Ludhiana 

Must have requirements:

1. Should be a graduate (any graduate is okay).
2. Should be passionate about sales.
3. Any masters distance eligible 
4. Age not more than 29 
5. If video interview done than should be completed with 90 days .

Bonus and other benefits :

1.You can earn upto 3 Lakh in your incentives.

1. 300 best performers for each quarter (every 3 months) are taken on a 5 days fully paid international trip.
2. You will have weekly targets to achieve, consistent failure to achieve them will obviously result in job cancellation, thats not a surprise. Go big or go Home! (to be honest its easy)
3. This is a high-performance job for someone who wants to make it large, take big risks and continuously challenge themselves.
4. We require high intent, extreme determination and hard work which will be most certainly rewarded.
5. We are somewhat still a start-up, so you will have more opportunities to be recognized than elsewhere (if you are honest to your work).

Things which will make you immediately stand out :

1. Effective Communication and quick witness.
2. Should be highly energetic and enthusiastic.
3. Must have keen interest in education and mentoring students.
4. Prior experience in sales and business development is an add on.
5. Good interpersonal and presentation skills.