Senior/Principal Product Manager
What is the role?
As a Senior/Principal Product Manager you will be responsible for the product roadmap, features, adoption, and bugs. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development, and successfully launching new product features.
To read more about the kind of qualities we are looking for this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/
Key responsibilities
1. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
2. Develop functional, technical and designs specifications for the product.
3. Help define the value proposition of the product for the sales team and help develop the sales documentation that support the selling process of your products.
4. Research and understand competitive offerings in your sector.
5. Experience in E-commerce, CMS, Payment Apps, and Integration products will be preferred as the role would demand this experience.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You'll report to head of product development for Plum.
What are we looking for?
An enthusiastic individual with 6+ years of product management function in a product company. We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles.
We are looking for candidates from B2B SaaS or consumer SaaS based companies only.Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.
Subodh Popalwar
Software Engineer, Memorres
About A fast-growing SaaS commerce company permanent WFH & Office
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Machine Learning (ML)About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
ROLE TITLE
Product Manager
JOIN OUR COMPANY
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We are growing our team to support our growth and we are looking for talented people who enjoy the collaborative and innovative culture of a young high growth company and are hungry for an opportunity to grow with the team and have a lot of fun along the way.
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We believe there is a real gap in the retail market for healthy food and snacks for children, and we want to make this better!
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If you’re a pro-active someone who enjoys getting things done in an entrepreneurial set up, then read on! WHAT WE DO AND WHO WE ARE
Please do take a look at our website www.slurrpfarm.com where you will find more information on our company.
Slurrp Farm is a food brand for children. It's our mission to provide tasty and 100% natural alternatives to the junk food that surrounds kids today. We believe that, in many ways, we need to go back to eating like our grandparents did; to the nutritious traditional food that has existed for millennia in India. Thanks to the invaluable support of experts in paediatric nutrition, we help parents fighting the good fight of feeding their children healthy from an early age and making it fun.
The founders of Slurrp Farm, Shauravi Malik and Meghana Narayan, are foodies, entrepreneurs and parents to young children.
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Meghana used to run the public health practice at McKinsey India, and has studied at Harvard Business School, was a Rhodes Scholar at Oxford University and a Computer Science engineer from Bangalore University. She was also on the Indian national swimming team and it is her personal goal to up the nutrition table for Indian kids.
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Shauravi used to work for Sir Richard Branson's Group Holding entity at the Virgin Group, and in the Consumer and Healthcare Investment Banking team at JP Morgan in London. She studied Economics at Cambridge University and at St. Stephen's College in Delhi University.
WHAT WILL BE YOUR MISSION AT SLURRP FARM?
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The Product Manager is responsible for both product planning and product marketing of Slurrp Farm's D2C Website
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Build Slurrpfarm's online presence while maintaining efficiency and ROI
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Use data supported marketing to identify trends and key opportunities for innovation across buyer's journey
OUTCOMES: WHAT ARE YOU GOING TO DO AT SLURRP FARM?
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Improve website conversion and double it within the next 12 months by focussing on the customer UI/UX (Double it to c.2%, which is very achievable) |
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- Shopify+ experience to execute an end to end customer centric D2C strategyfor Slurrp Farm, while co-ordinating external IT teams and internal Brand team |
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- Identify key user behaviour trends and keep adjusting website and keep it up to date |
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- Track and keep a dashboard of key financials that the team need on a daily/weekly/monthly basis and ensure these are kept up to date by you |
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Project Management skills |
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- Strong project management skills to liase with Shopify developers, and other relevant third parties |
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- Able to evaluate technology and process alternatives |
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5
COMPETENCIES
ROLE RELATED COMPETENCIES
Co-ordinate with various stakeholders
- Must be customer focused with demonstrated ability to form productive relationship with a wide constituency, including colleagues, IT team and project leaders
- Strong consultative skills, problem analysis, negotiating and influencing skills to work with external consultants
Partner cross functionally with Brand, Product and Website teams
- Partners with a broad cross section of to deliver a robust high quality digitized D2C; be up to date with all teams and website to reflect the latest information
- Collaborates with manager to create clear outcomes, project scope, approach, and business case
Reporting on daily, weekly and monthly basis
Develop reports on performance of campaigns at various frequency
Proposition of strategies and projections for coming months
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1 Experience
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2 Analytical skills
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3 Organisation Skills
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4 Tenacity and Relenteless Energy
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5 Proactivity
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6 Critical thinking
You bring deep understanding of Product manager for a D2C or at an ecommerce marketplace You are able to structure and process qualitative or quantitative data, and draw conclusions
from it. Exhibit a probing mind and achieve penetrating insight. You are numbers focussed always
Your ability to plan, be organised and be on top of schedules is exceptional. You are proactive, focus on key priorities
You are very focussed on making your targets, and relentlessly chase the goal
You understand your mission and outcomes, and act proactively. You do not need to be chased or told what to do; instead you bring your ideas to the company
You are a logical thinker and a naturally deep thinker - we will interview you for this
CULTURE COMPETENCIES
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1 Customer Obsessed
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2 100% Commitment
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3 Lifelong Learner
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4 Bias for Execution
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5 Agile
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6 Honest and Integrity
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7 Teamwork
OTHER QUESTIONS
Take care of the customer, and everything else will take care of itself. We live to delight and everyone spends time understanding the customer, regardless of their role
You take ownership of what you do and your word matters. You always hold yourself accountable to that which you commit to. Expect the same of your team and boss, in return You learn from others and grow fast; you continuously seek improvement, are always curious and have a bias for learning
You are detail oriented, solution focussed and outcome driven. You enjoy working in a tight knit and fast moving environment
We value agility and not just hustle
You do not cut corners ethically. You earn trust and maintain confidence. Do what is right and not just politically expedient. Speak plainly and truthfully
You are always prepared to address the problem, and work collaboratively to land on the right answer, not just your answer. There is no "I" in team. Your ego is under control
1. What will you think about (a lot of the time?)
• Am I pushing the co-founders and the team to be better at what they do every day?
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Am I exhibiting and living the values I want to see everyday in the people around me, and the people I help recruit?
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Am I excited to be at Slurrp Farm, because I see myself become the best version of me?
2. Why is this exciting to you?
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You are interested to operationalise strategy in real world setting, and want to build a world class modern digital business with over 10 million customers
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You are keenly interested in the digital space in India, and excited to learn how to scale D2C in the FMCG food segment
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You are interested in learning how to build great workplaces within a company that is both growing and highly diverse
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You care about people, you care about being invested in, as an individual and you believe in mentorship
3. Where have you been?
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You have demonstrated prior experience in building D2C businesses on platforms such as Shopify, Magento &
Open Source
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You must have a deep understanding of the full D2C tech stack (Commerce, marketing, analytics, etc)
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You will have 3-5 years of prior experience in a top-notch organisation, or with a great boss whom you have learnt
a lot from.
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You are someone whose teams will really miss you when you leave, but they will understand your reasons for
doing so
4. What does compensation look like?
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You should expect a performance based, fair and very feedback oriented culture
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You exact starting salary will depend on your experience, fit and your potential
- Work closely with Product Managers to drive product improvements through data-driven decisions.
- Conduct analysis to determine new project pilot settings, new features, user behavior, and in-app behavior.
- Present insights and recommendations to leadership using high-quality visualizations and concise messaging.
- Own the implementation of data collection and tracking, and coordinate with the engineering and product team.
- Create and maintain dashboards for product and business teams.
- Lead and own the analysis of highly complex data sources, identifying trends and patterns in data, and provide insights/recommendations based on analysis results
- Track feature success of new launches, and set systems to identify causation of change in metrics post every release.
- Deep dive on experiment results, and present insights for the supporting the subsequent product decisions.
Position
The role is responsible for building a vertical payments experience across all the payments for a Vehicle. All users are from cities in tier 2/3/4 who are mobile-first and have close to no exposure to digital payments
BlackBuck will be building a network of merchants across multiple categories and will be driving payments via in-house payment solutions and 3rd party integrations
Responsibilities
- Own the strategic vision and product roadmap
- Create a clear career path for your managers and the team beneath. Nurture and grow them with regular and deep
- Contribute to product strategy, manage business goals and develop teams
- Define simple and easy to use digital payments experience for tier 2/3/4 customers
- Define user stories for end-to-end features
- Regularly coordinate with multiple 3rd parties for integrations
- Work closely with engineering teams and design teams to deliver the product to market on timelines
- Define metrics to measure the health and success of all features
What are we looking for?
- Have an entrepreneurial spirit and possess a total of 7 -8 years of experience and spent at least 4-5 years in product management of which must have spent at least 2 years in Indian payment ecosystem and a track record of creating innovative solutions
- Demonstrated success as product manager for large-scale consumer-facing products
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
- Assisting in thinking through and setting policies - and making sure they are implemented
- Analyzing existing problems and helping to resolve them.
- Anticipating and averting new problems. Creating contingency plans.
- Being an honest broker and providing a wide-ranging view without turf considerations
- Communicating with team members to ensure priorities and policies are well understood
- Recognizing and building relationships that are most important to the team’s success and assisting in strengthening them.
- Measuring and managing daily metrics, highlighting deviations and following up to ensure corrective actions are taken
- Ensuring that follow-up happens
- Minimum 3 years of experience
- MBA with an Engineering degree
- Works autonomously and manages the process of idea to execution
- Well-developed project-management skills: being organized and disciplined, showing attention to detail, and following up doggedly to ensure the right results
- Business savvy, understanding of technology, and what is required for sustained operating results
- Business communication and ability to work with vendors, external partners as well as internal stakeholders
- Excellent communication skills that ensure messages are clearly understood by the right audiences
- Organizational and political intelligence
- A clear, empathetic communicator able to balance rapport and problem solving
- Familiarity with Dashboarding tools
- Jira knowledge
- Expert in Google Sheets/ MS Excel
About Us
Flexmoney’s mission is to “Simplify, Sachet-ize and Democratize Consumer Credit” for the mass-market Indian consumer. Flexmoney enables banks and trusted lending partners to offer lender-branded, instant consumer finance/ EMIs at the point of sale. Flexmoney owns and operates InstaCredTM, the largest BNPL network of online merchants and lenders with over 25 M+ pre-approved user credit lines from multiple lending partners and over 3000+ top marquee online merchants.. We provide the technology infrastructure and point-of-sale merchant network distribution as a “plug and play” proposition to banks and NBFCs.
Lending partners can offer lender-branded, frictionless, point of sale purchase credit to any consumer via a “plug and play” integration. Merchants enable our payment mode to provide shoppers with an instant, “cardless” credit payment option at checkout
Job Role & Responsibilities
Core Responsibilities:
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Develop a product roadmap, design wireframes, write requirements, and work in an agile environment to execute on the company vision
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Understand the various components and drivers of growth, along with trends (such as traffic, conversion, user engagement, and repeat behavior) and create actionable programs leading to user growth
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Analyze data to identify key leverage points to increase conversion, engagement and retention
Define, understand, and improve key funnels and metrics to measure the success of the product
Additional Responsibilities:
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Perform market research and sizing along with competitive analysis to define product differentiators and identify potential new business opportunities and areas of growth
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Collaborate with business, engineering, and other stakeholders to prioritize product backlog and to drive features
What we look for
Experience:
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Minimum 3 years of experience in Product Management role in a consumer facing role at a consumer internet/ B2C ecommerce company
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Expertise in driving product growth, driving traffic via internet conversion and digital marketing Skills:
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Fluent with data analytics
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Knowledge of how Ads platform and digital marketing works
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Experience in using product analytics and tracking tools like GA, Clevertap, Mixpanel
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Excellent analytical, communication, presentation and negotiation skills with cross-functional organizations, customers & stake-holders
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Self motivated and ownership driven individual
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Multi-tasker with ability to own and drive multiple product initiatives
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Ability to influence people and getting things done across any job function.
Product Manager
Compensation - ₹18.0L - ₹35.0L
Experience - 5.0 - 7.0 Year(s) : Min 5 yrs of Solid Product management Experience
Location - Bangalore / Mumbai
Working days - 5
Qualification - B.Tech/B.E.
Requirements:
- Candidates shall be working in a product/internet consumer firm and only B2B Product Firms (Not B2C)
- Candidates shall be a full time MBA from a tier1 Institutes
- Candidates shall have experience in Road-mapping, goal setting, managing project execution, A/B testing, UI/UX wire-framing, defining product roll-out strategy.
Responsibilities:
- Own delivery of product initiatives and releases Lead ideation, development, launch, testing, and iteration of new features Translate high-level conceptual product ideas into clearly defined product specifications.
- Collaborate with design, engineering, marketing, and sales to drive the product development process
- Define and execute the LEAD School product vision, priorities and roadmap
- Collaborate with engineering to determine the best technical implementation of the product features by Using your skill on PRD, wireframe, mind map, trello and etc.
- Use data and metrics to help inform roadmap and product decisions to help better acquire, convert and retain users
- Define user stories and product requirements that both reflect and anticipate the needs of LEAD School broad user base Proactively engage with LEAD School users in user research and to identify market opportunities
- Understand the competitive landscape and evaluate market trends to better inform product roadmap.
Skills and Qualifications:
- 3+ years’ experience in a product management role within a B2B software company Experienced being the product owner in agile product teams
- Experience with A/B testing and using data to inform product decisions
- Technical enough to work effectively with engineers to decide on different product paths Design-capable enough to work effectively with designers to decide on good platform UI/UX choices
- Strong prototyping and wireframing skills using tools like Balsamiq, Moqups etc.
- Experienced in managing product backlogs and priorities based on user research and collaborating with internal stakeholder
- Effective decision maker and can help teams understand rationale and reasons for the product decisions and roadmap direction
- Thrive in a fast-paced startup environment
- Self-starter, independent and excellent at driving teams and projects
- Excellent communication skills at all level’s small groups, large groups, and with executives
Define the product road map.
Closely work with engineering to define implementable product requirements.
Closely work with business functions (Customer Business - app/analytics/new launches to enhance the product.
Responsible for product adoption and success.
Responsible for market research.
Responsible for competitive analysis.
Have Co-ownership for profit and loss of a business function.
Requirements:
B.E / B.Tech + MBA from a premier institute.
8+ years of product management experience.
Solid understanding of software development life cycle.
Strong analytical skills.
Knowledge of e-commerce space.
Knowledge of healthcare space.
Experience defining mobile applications
Proven track record of building a product which saw massive adoption.
Prior experience as a product manager in a startup is preferred.
Knowledge of healthcare space is optional.
We are looking someone who would own the product roadmap. The right person will work closely with the VP of Technology and Engineering to define the product the teams build.
Responsibilities:
• Set a product vision and strategy, communicate the intent behind the new product version to the technology team
• Responsible for the success of the product
• Gather ideas, evaluate ideas, plan new features for the product
• Manage stakeholders and share the product strategy and features
• Exceed and maintain service levels as assigned by management
• Analyze user feedback and respond to any issues
• Support the marketing team in designing and implementing product campaigns
• Define and meet product release timeline and agreements
• Design focused training on new product versions
• Assess and execute any product development and enhancement opportunities
Requirements:
• 10 + years of experience in technology product management
• Procurement, supply chain domain exposure preferred
• Experience in mentoring and leading a team of Product Managers and cross-functional teams
• Able to define and communicate product strategy and align it with long-term business goals
• Well versed with developing and monitoring budgets, forecasts, metrics and evaluate the results post implementation
• Should have prior experience in project managing all product launches and fix any issues throughout implementation
• Should be able to critically analyze cross-functional processes and resolve any problems for new and existing products
• Should have a proven track record in validating pre and post product launch processes and efficiencies
• Ability to work in fast paced environment
• Strong communication skills
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Software Engineer, Memorres