Assistant Center Manager

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

0.6 Months to 1+ year of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

B1 – Data Scientist  -  Kofax Accredited Developers

Requirement – 3

Mandatory –

• Accreditation of Kofax KTA / KTM
• Experience in Kofax Total Agility Development – 2-3 years minimum
• Ability to develop and translate functional requirements to design
• Experience in requirement gathering, analysis, development, testing, documentation, version control, SDLC, Implementation and process orchestration
• Experience in Kofax Customization, writing Custom Workflow Agents, Custom Modules, Release Scripts
• Application development using Kofax and KTM modules
• Good/Advance understanding of Machine Learning /NLP/ Statistics
• Exposure to or understanding of RPA/OCR/Cognitive Capture tools like Appian/UI Path/Automation Anywhere etc
• Excellent communication skills and collaborative attitude
• Work with multiple teams and stakeholders within like Analytics, RPA, Technology and Project management teams
• Good understanding of compliance, data governance and risk control processes

Total Experience – 7-10 Years in BPO/KPO/ ITES/BFSI/Retail/Travel/Utilities/Service Industry

Good to have

• Previous experience of working on Agile & Hybrid delivery environment
• Knowledge of VB.Net, C#( C-Sharp ), SQL Server , Web services

Qualification -

• Masters in Statistics/Mathematics/Economics/Econometrics Or BE/B-Tech, MCA or MBA 

About us

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview

As an SDE 2 Back-end Engineer at Astra, you will play a crucial role in the development of a new vulnerability scanner from scratch. You will be architecting & engineering a scalable technical solution from the ground-up.

You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in vulnerability scanning. The role requires deep collaboration with the founders, product, engineering & security teams.

Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.

Roles & Responsibilities:

• You will be joining our Vulnerability Scanner team which builds a security engine to identify vulnerabilities in technical infrastructure.
• You will be the technical product owner of the scanner, which would involve managing a lean team of backend engineers to ensure smooth implementation of the technical product roadmap.
• Research about security vulnerabilities, CVEs, and zero-days affecting cloud/web/API infrastructure.
• Work in an agile environment of engineers to architect, design, develop and build our microservice infrastructure.
• You will research, design, code, troubleshoot and support (on-call). What you create is also what you own.
• Writing secure, high quality, modular, testable & well documented code for features outlined in every sprint.
• Design and implement APIs in support of other services with a highly scalable, flexible, and secure backend using GoLang
• Hands-on experience with creating production-ready code & optimizing it by identifying and correcting bottlenecks.
• Driving strict code review standards among the team.
• Ensuring timely delivery of the features/products
• Working with product managers to ensure product delivery status is transparent & the end product always looks like how it was imagined
• Work closely with Security & Product teams in writing vulnerability detection rules, APIs etc.

Required Qualifications & Skills: 

• Strong 2-4 years relevant development experience in GoLang
• Experience in building a technical product from idea to production.
• Design and build highly scalable and maintainable systems in Golang
• Expertise in Goroutines and Channels to write efficient code utilizing multi-core CPU optimally
• Must have hands-on experience with managing AWS/Google Cloud infrastructure
• Hands on experience in creating low latency high throughput REST APIs
• Write test suites and maintain code coverage above 80%
• Working knowledge of PostgreSQL, Redis, Kafka
• Good to have experience in Docker, Kubernetes, Kafka
• Good understanding of Data Structures, Algorithms and Operating Systems.
• Understanding of cloud/web security concepts would be an added advantage

What We Offer:

• Adrenalin rush of being a part of a fast-growing company
• Fully remote & agile working environment
• A wholesome opportunity in a fast-paced environment where you get to build things from scratch, improve and influence product design decisions
• Holistic understanding of SaaS and enterprise security business
• Opportunity to engage and collaborate with developers globally
• Experience with security side of things
• Annual trips to beaches or mountains (last one was Chikmangaluru)
• Open and supportive culture 

Location: Gurgaon, Pune, Bhopal, Jaipur, Chennai, Bangalore

Work Mode: Hybrid (2 days WFO)

Experience Required: 5+ Years

Notice Period: Immediate Joiners Preferred

Job Overview

We are looking for a skilled and experienced ReactJS Developer to join our growing engineering team at Deqode. The ideal candidate will have a solid foundation in front-end development and a passion for building scalable, user-friendly web applications.

Key Responsibilities

• Develop responsive and modern web applications using ReactJS.
• Collaborate with cross-functional teams including UI/UX, backend, and QA.
• Build reusable components and front-end libraries for future use.
• Optimize applications for maximum speed and scalability.
• Integrate RESTful APIs and manage application state using Redux or Context API.
• Write clean, maintainable, and well-documented code.
• Perform unit testing and participate in code reviews.

Required Skills

• Strong proficiency in ReactJS, JavaScript (ES6+), and TypeScript.
• Deep understanding of React lifecycle methods and hooks.
• Experience with Redux, Context API, or similar state management tools.
• Knowledge of HTML5, CSS3, SASS, and responsive design principles.
• Familiarity with build tools like Webpack, Babel, and version control (Git).
• Experience integrating third-party APIs and libraries.
• Knowledge of Agile/Scrum methodologies.

Must-Have Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in front-end development.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.

Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)

Key Responsibilities:

Financial Counselling:

Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.

Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.

Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.

Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.

Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.

Key Qualifications:

Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.

Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.

Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.

Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.

Keywords:

Financial Counsellor

IVF Financial Advisor

Patient Relationship Manager

Healthcare Sales

IVF Counsellor

Patient Grievance Handling

Healthcare Financial Consultant

IVF Package Sales

Patient Satisfaction

Fertility Treatment Advisor

Why Join Us?

Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.

Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.

Career Growth: Opportunities for professional growth and development within the organization.

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

The Technical Consultant is responsible for the design, development and deployment of assigned technical functionality for client projects in the social services, health and human services domain. A technical consultant works under the guidance of the Technical Architect and/or Senior Technical Consultant on design and development issues. A technical consultant will act as technology expert on the client implementation projects on direct customer facing positions on Diona’s customer engagements around the globe.

Responsibilities:

• Works with the Technical Architect/Principal Technical Consultant/Senior Technical Consultant to implement the optimum solution with the chosen COTS platform
• Works within the project team to ensure that the project technical standards are properly applied
• Works as part of a team to implement client business requirements in a timely, performance-centric and configurable/maintainable manner
• Liaise with team members and COTS vendors (as applicable) to ensure a quality project deliverable
• Apply problem solving techniques and product capability knowledge to ensure best results for the client engagement
• Prepare and deliver domain best practice/product capability presentations
• Present a professional and knowledgeable image of Diona Technologies Limited to customers

Skills and Attributes:

• 3+ years of experience in Software Design, Planning and Development using Java and allied technologies
• Expert knowledge of JavaScript, Java and strong object-oriented development is a must
• Experience with integration technologies such as SOAP and REST web services, Apache Camel, Spring Batch is a must
• Knowledge of JDBC, SQL, XML, JSON and HTML is a must
• Experience in the social and human services domain and COTS implementation is a plus
• Experience with modern JavaScript frameworks such as NodeJS, ReactJS, ExpressJS, Angular is a bonus
• Experience with MongoDB or any NoSQL database is a bonus
• Experience with Android or iOS mobile app development a bonus
• Exposure to IBM rational software design tools is a plus
• In-depth understanding of the entire development process, including specification, documentation and quality assurance
• Should possess excellent written and verbal communication skills

Educational qualification:

Engineering Degree or equivalent from recognized institutes

Location – Bangalore

We are looking for talented developers to join our team which has worked on multiple #1 top grossing games. We are now working on an exciting new mobile shooter game. You will collaborate with Designers, Artists and other Engineers to implement core systems and workflows

• Work with designers and artists to integrate and implement new features
• Develop animated and interactive user interface based on flow documents
• Build performance critical gameplay features
• Build UI development Pipeline for sprites, atlases and downloadable content
• Optimize UI draw calls and script execution time
• Implement UI supported for different resolutions and platforms
• Partner with UX designers and artists to develop best practices and solutions

• Expert knowledge in Unity UI framework
• Experience with Unity APIs and plugins
• Good understanding of State machine, OOPs concepts, and SOLID principles
• Experience with Addressables assets and downloadable content
• Good understanding of Unity scene management, nested prefabs and script execution order
• Experience in optimising game using profiler, reducing load time and draw calls
• Have experience of building complex UI with 2D and 3D elements
• Experience of building UI for different resolutions and platforms like iOS, Android [PC & console is plus]
• Strong proficiency with Unity and C#, with at least one shipped title as part of a medium to large engineering team
• 2+ years of game development experience in a related role
• Capable of delivering quality Code Review feedback