Application Support Engineer

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience:
• Minimum 3-5 years of experience in software development.
• Experience with NEWGENOne and SnapLogic platforms would be a plus.
• Strong background in .Net and Java development.
• Technical Skills:

• Expertise in developing and managing iPaaS integrations.
• Solid understanding of web services, APIs, and data integration techniques.
• Knowledge of SQL and database management.
• Analytical Skills: Exceptional logical thinking and problem-solving skills.

• Soft Skills:
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Solution-oriented mindset with a proactive approach to addressing challenges.
• Certifications: Relevant certifications in BPM, iPaaS, .Net, or Java are a plus.

Preferred Qualifications:

• Familiarity with Agile/Scrum methodologies.

Knowledge of additional programming languages and frameworks

The Sales Associate is responsible for reaching out to potential leads through LinkedIn Sales Navigator and email to generate sales opportunities. This role requires a proactive and organized individual with strong communication skills and a goal-oriented approach.

Key Responsibilities:

1. Lead Generation: - Utilize LinkedIn Sales Navigator to identify potential leads within the target market. - Create and maintain a list of leads with detailed information for further engagement.

2. Messaging on LinkedIn Sales Navigator: - Craft personalized and compelling messages to initiate conversations with leads. - Engage with leads by showcasing the value of the company's products or services. - Establish and maintain professional and meaningful connections on LinkedIn.

3. Email Outreach: - Develop effective email templates and messaging strategies to contact leads. - Send personalized emails to leads, introducing the company's offerings and benefits. - Follow up with email communications to nurture leads and move them through the sales funnel.

4. Lead Qualification: - Gather essential information from leads to determine their level of interest and potential as sales prospects. - Assess and categorize leads based on predefined criteria.

5. Data Management: - Maintain accurate and up-to-date records of all interactions with leads. - Keep track of response rates and lead progress, providing regular reports to the sales team.

Qualifications:

- Strong written and verbal communication skills.

- Proficiency in LinkedIn Sales Navigator and email outreach tools.

- Adept at data entry and record-keeping.

- Adaptable, with a willingness to learn and adapt to changing market conditions.

- Strong communication skills and the ability to build professional relationships.

● .NET Experience - Min. 5 yrs

● Must have 4+ Yrs of experience in .Net with C#

● Must have 2+ Yrs of experience in Asp.Net Core framework

● Must have good knowledge of RDBMS Database (SQL server) Others (Skills & Experience),

● Preference will be given to those candidates having frontend framework experience such as Angular

● Technical skills: Windows, IIS, Design Patterns, OOPS, Version Control

● Must have an understanding of OOPs concepts.

● Must have worked on a Sql Server database.

● Passionate about Digital Learning based Software Development

● Very good attitude

● Willingness to take ownership

● Good communication

● Ability to perform under pressure

● Nice to have EdTech Experience and Knowledge

● Preferable Clever /OneRoster and LTI knowledge SKILLS:

● Should have worked in a Product organization

● Ability to design applications around natural user interfaces.

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

● Proficient understanding of code versioning tools, such as Git

● Familiarity with continuous integration RESPONSIBILITIES:

● Design, build and maintain high performance, reusable, and reliable code

● Code Review

● Technical solutioning

● Translate designs and wireframes into high-quality code

● Ensure the best possible performance, quality, and responsiveness of the application

● Identify and correct bottlenecks and fix bugs

● Help maintain code quality, organization, and automatization

VP engineering would be leading the technology (engineering) team of 25 (and counting) to build a world-class SAAS product that is serving 7000+ businesses (or 50,000 users) across the globe. The person would be responsible to oversee the product development and technology research ensuring scalability and effectiveness. The core role would involve leading development, managing team & processes leading to effective technology products as an outcome.

The person would be responsible for leading the product development to scale to a million businesses over the next ten years or 25K businesses in the next 3 years. The person should be able to build a team & process accordingly to ensure a smooth growth path for the product and company. The mission would be to build fully horizontal architecture & micro services with robust security.

• Leading the technology development by learning and researching the best upcoming technology. Analyzing current technology gaps in the system and evangelizing for better state of art technology development.

• Evaluating technology architecture, gaps, and improvisation requirements. Building new architectures for further product development along with elaborated documentations.

• Leading the team of software engineers to guide them with the best technology and process practices. Coaching and motivating the team to ensure enhanced performance across teams. 

• Engaging with Product teams to shape the product roadmap. Working with the tech support team to analyze open issues and bugs and ensure an efficient process for fixing the same.

• Building processes for product development, security audits, new recruitment, technology research, technical documentation, etc.