Application Support Engineer at Borderless Softech Pvt Ltd · Bengaluru (Bangalore) · 3 - 7 years · ₹6L - ₹12L / yr · Raised funding · Posted 21 Jun 2022
Amazon Web Services (AWS)Location: Bengaluru
Experience: 3+ Years
We are looking for a highly motivated Support Engineer to be part of Borderless Softtech Pvt Ltd Support team. In addition to strong technical competency, the position requires the ability to effectively work with different teams.
The Support Engineer will be responsible for production support of the Stockal applications on the cloud. The role involves continuous collaboration with business, development teams & partners. Our ever-evolving technology stack ensures a phenomenal learning culture in the team.
Responsibilities:
- Handling On-call production support, Change and Incident Management for critical systems.
- Setting up alerting and monitoring, troubleshooting application issues in AWS cloud.
- Prepare, evaluate and maintain tools supporting and process automation for software product release.
- Perform with project teams to identify apt build schedule and initiate packaging and build process.
- Drive projects that improve support-related processes and technical support experience.
- Manage build automation and integration tools (Jenkins, Maven) and processes.
- Create scripts to automate build processes to improve organizational performance.
- Demonstrate technical, analytical and problem-solving skills.
- Providing support in the form of procedural documentation.
- Drive development team towards best-in-class, continuous integration/delivery tools and procedures.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Borderless Softech Pvt Ltd
About
Stockal helps retail investors in India, Middle East and South East Asia “globalize” their savings and wealth by saving and/or investing money in mature international markets such as US. Using Stockal, people can, digitally, open, own and operate overseas investing accounts - digitally and affordably. Additionally, investing on Stockal is backed by big data-based automated research and analysis that helps investors make smarter investing decisions. Stockal helps you manage your portfolio better, keep track of its health, make better investing decisions and discover interesting stocks and investing themes every day so that you don't have to scour through reams of data or depend on unreliable guesswork. Stockal is funded by investors with deep backgrounds, and rich experience, in the global financial services industry.
Why Work At Stockal?
One Amazing Blue Team
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
- Linux troubleshooting
- Hands-on AWS
- Production/Application Support
- Bash/Shell/Python
- Monitoring/log analysis
- Incident resolution
- Application deployment/support
- Basic networking and database knowledge
- Production/batch support exposure
- Willingness for rotational weekend/critical production support
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon