Senior Product Manager

Job Title : Creative Presentation Designer

Experience : 3 to 6 Years

Location : Gurgaon, India

Shift Timing : 3:00 PM – 12:00 AM IST (Transport Provided)

Work Setup : Hybrid – 3 Days from Office, 2 Days from Home

Work Days : 5 Days Working | Full-Time

Job Overview :

We're looking for a Creative Presentation Designer with a strong eye for design, storytelling, and brand consistency.

The ideal candidate should bring experience working on corporate presentations, brochures, emailers, and other marketing/design assets. This role requires proficiency in PowerPoint and Adobe Creative Suite, with excellent communication skills and attention to detail.

Mandatory Skills :

PowerPoint, Adobe InDesign, Illustrator, Photoshop, XD, Presentation Design, Brochures, Emailers, Branding, UI/UX

Key Responsibilities :

• Design engaging and brand-compliant presentations, brochures, and emailers.
• Create infographics, data visualizations, and other digital/print assets.
• Collaborate with global teams to understand briefs and deliver high-quality visuals.
• Support UI/UX needs including wireframes, mockups, and layouts.
• Manage multiple design tasks while meeting tight deadlines.
• Ensure all designs align with corporate brand standards and messaging.

Required Skills :

• Advanced proficiency in PowerPoint and Adobe Creative Suite (InDesign, Illustrator, Photoshop, XD).
• Experience designing presentations, brochures, emailers, and marketing material.
• Good understanding of graphic design principles, UI/UX basics, and visual storytelling.
• Familiarity with Keynote, Google Slides, SharePoint, MS Teams.
• Excellent communication skills – No average profiles please.
• Strong time management and stakeholder handling.

Additional Notes :

Please ensure well-aligned resumes are submitted along with portfolio links.

Job Title: React.js Developer

Location: Mumbai

Experience: 2–4 Years

Department: Technology

About InCred

InCred is a leading financial services group leveraging technology and data science to make lending quick, simple, and hassle-free. Our mission is to empower individuals and businesses by providing easy access to financial services while upholding integrity, innovation, and customer-centricity. We operate across personal loans, education loans, SME financing, and wealth management, driving financial inclusion and socio-economic progress. [incred.com], [canvasbusi...smodel.com]

Role Overview

As a React.js Developer, you will be responsible for building high-performance, scalable, and responsive web applications that deliver exceptional user experiences. You will collaborate with designers, backend engineers, and product teams to create intuitive interfaces for InCred’s digital platforms.

Key Responsibilities

• Front-End Development: Build and maintain web applications using React.js and modern JavaScript (ES6+).
• Component Design: Develop reusable components and libraries for future use.
• State Management: Implement efficient state management using Redux, Context API, or similar.
• API Integration: Integrate RESTful APIs and ensure smooth data flow between front-end and back-end.
• Performance Optimization: Optimize applications for speed, scalability, and cross-browser compatibility.
• UI/UX Collaboration: Work closely with designers to translate wireframes into responsive, pixel-perfect interfaces.
• Testing & Debugging: Write unit tests using Jest/React Testing Library and troubleshoot issues.
• Code Quality: Participate in code reviews and follow best practices for maintainable, clean code. [interviewguy.com], [linkedin.com]

Required Skills

• 2–4 years of experience in React.js development.
• Strong proficiency in JavaScript (ES6+), HTML5, CSS3.
• Hands-on experience with React Hooks, component lifecycle, and state management (Redux/Context API).
• Familiarity with RESTful APIs and JSON.
• Experience with version control systems (Git).
• Knowledge of front-end build tools (Webpack, Babel, NPM/Yarn).
• Understanding of responsive design principles and cross-browser compatibility.

Preferred Qualifications

• Experience with TypeScript, Next.js, or React Native.
• Familiarity with CSS frameworks (Bootstrap, Tailwind CSS, Material-UI).
• Exposure to CI/CD pipelines and Agile methodologies.
• Knowledge of performance optimization tools (Lighthouse, Chrome DevTools).
• BFSI or fintech domain experience is a plus. [jobpe.com]

Why Join InCred?

• Culture: High-performance, ownership-driven, and innovation-focused environment.
• Growth: Opportunities to work on cutting-edge tech and scale systems for millions of users.
• Rewards: Competitive compensation, ESOPs, and performance-based incentives.
• Impact: Be part of a mission-driven organization transforming India’s credit landscape.

What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy

Join BXI – Barter Exchange of India to drive B2B barter transactions with leading brands. This role focuses on onboarding clients, structuring barter solutions, and generating revenue through agency & platform fees.

Key Responsibilities

• Onboard corporate clients and brands to the BXI Barter Marketplace.

• Facilitate barter deals in Media, Hotels, Gift Vouchers, and Electronics.

• Build & service long-term client relationships.

• Attend industry events and networking forums to create opportunities.

• Structure tailored barter solutions and ensure smooth execution.

• Travel across India for client meetings and deal closures.

Requirements

• Education: MBA preferred.

• Experience: 2–6 years in Sales / Business Development / Client Servicing.

• Strong sales & networking skills with proven revenue generation.

• Excellent communication, presentation & client management abilities.

• Digital savvy and proactive in building opportunities.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

• Interaction with the Clients, understanding their requirements, collating required data for preparation and submission of the proposal to Banks/ FI's
• In-depth credit assessment involving Financial, Credit, Legal, Technical, Economic and risk analysis
• Structuring the proposal, preparing Information Memorandum, Teasers, Financial model, cash flow and CMA projections
• Ability to lead meetings and negotiations
• Solution-oriented attitude and resolving queries of all Banks and Clients
• Visiting clients office for understanding and collecting data

We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence  as per Business Objectives.  Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.

The ideal candidate for this position will have at least 8
years of program management office (PMO)  with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.

Responsibilities:

• Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
• Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
• Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
• Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
• Traceability: providing the function for managing documentation, project history and organizational knowledge.

• Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence

Skills

• Gathering data about project progress and producing reports
• Developing standards and processes
• Encouraging (or enforcing where necessary) the use of those standards and processes
• Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
• Managing dependencies across multiple projects across delivery team

• MBA in Project/Operations/Systems/MIS or MCA Or equivalent
• 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
• Strong Process and Agile Project Methodologies knowledge for managing multiple projects
• Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
• Reporting on financial information such as Project Profitability, Claims and Invoicing
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
• Identify and analyze opportunities and make tactical/strategic recommendations
• Hands on project management approach that includes a proven track record of project/program execution
• Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR) 
• Ability to quickly switch tasks, multi-task, be highly organized and detail oriented. 
• Ability to adapt communication style to effectively work with multiple levels within an organization 
• Experience preparing high visibility, executive level presentation materials