Application Security Engineer (Java)

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Job Requirements:

1. Responsible for making outbound calls and regular follow-up on leads assigned.

2. Build a strong relationship/Trust with customers by Understanding the customer.

3. Process the Revenue generation by following Cold calling and follow-ups frequently.

4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.

5. Strong enough to give revenue to the company and able to deliver results on time.

6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.

7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.

8. Handling customer queries and resolving the issues related to them.

9. He/she should have great communication and convincing skills and be able to reach targets.

10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

Personality we expect:

• You are a hunter looking for opportunities to sell and maximize company revenue all the time in your territory
• You will prepare and review the monthly / weekly plan for your territory. Collaborate with the RSMs and partners in the field to achieve as per plan
• You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day
• You should be able to understand the nuances of customer decision making to increase win rates and for faster order closure. Need to show empathy and ability to understand customer needs and sells the benefit not product/company as the outcome of selling is the value or results they can experience rather than the features
• You will have to participate in hackathon arranged by RSM periodically to accelerate progress on key initiatives and priorities and to build bonding within the team
• You value your, other team members and customers time, love to plan your tasks for the next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
• You should have the flexibility to handle different levels and categories of customers. Right from the small retailers to medium to corporate level customers
• You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements
• You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate
• You are expected to have strong negotiation skills and closure of the business deals profitably to GOFRUGAL
• You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happier thus accelerating business through references

• good communication skill
• good confident
• Exposure in email marketing
• Marketing knowledge
• fresher. profile

Role: AUTOSAR
Location: Hyderabad, IN
Fulltime

6 to 8 + Years’ experience

Skills Needs

Must Have

• Experience in AUTOSAR (OS, COM, DCM, Mem & BswM)
• Hands on experience in working with any one of the commercial AUTOSAT stack (EB/Vector/Mentor Graphics/KPIT stack)
• Hands on experience in working with compiler settings, linker optimizations etc.
• Hands on experience with any one of the design tools (EA/Rhapsody)
• Hands on experience in working with requirement management tools, configuration management tools
• Strong debugging skills
• Should be proficient in using Trace32 debugger & writing scripts
• Proficient in understanding arxml files and component integration

• Experience/knowledge on OS, Multicore systems, RTE & Automotive ethernet protocol modules.
• Experience/knowledge on UML is an added advantage
• ADAS domain knowledge
• Should be able to provide estimations for a work package and work with SW PM in preparing the project plan
• Knowledge on ASPICE for SWE areas

Job R&R

Roles:

• Provide overall SW Arch to team
• Consider Consistency and reusability.
• Assignment of ASIL to system elements.

Responsibilities:

• Decompose into software functional components.
• Analyze the critical path based on special requirement of certain categories (e.g. Safety, Security).
• Define software component budgets for MCU resource (Runtime, RAM/ROM)
• CPU Loading and calibration strategy.
• Model the dynamic behavior
• State Mechanism and time diagrams for operational mode.
• Describe components and Interfaces.
• Evaluate the design decisions and document their justifications for future maintenance.
• Internal and external interfaces (physical, Functional and Contents) with reference to its specification in required database.

Looking for a Product Head who will have full ownership for multiple areas of the product, including product roadmap and release planning. Responsibilities include listening to customers, creating business requirements, defining user stories, building prototypes, collaborating with the engineering team for product development, and ensuring the launch and adoption of these solutions. The detailed list of responsibilities are captured below:

• Own the strategy and roadmap for designated product areas. Be an advocate for the customer and keep a close eye on the competition and industry to build the roadmap in alignment with the long-term product vision.
• Plan and manage all stages of the product life cycle, from ideation to launch, adoption/growth, and sunsetting.
• Develop business cases for each product initiative to demonstrate customer need, feasibility, pricing, addressable and realizable revenues, competitive positioning, implementation plan, and support costs, etc.
• Work with the product design team to iteratively develop highly usable, intuitive, and pixel-perfect designs and prototypes.
• Collaborate with the sales and marketing teams to build a strong GTM strategy and be the spokesperson for the product within the industry by hosting webinars, events, etc.
• Mentor other junior product managers and product designers on the team.
• Lastly, but most importantly, work closely with the engineering team to build a repeatable and efficient process for product delivery including but not limited to backlog grooming, prioritization, and sprint planning.

• Who is a good fit for this role?

  Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

  • Full product funnel ownership - You have 8+ years of product management experience for a consumer or B2B SaaS service, with multiple launches under your belt.
  • Deep empathy for user needs - You love talking to users, and you have multiple approaches for understanding what matters to them and why.
  • Ability to communicate effectively - You can clearly communicate with different internal stakeholders and external stakeholders. You are comfortable speaking the language of engineers on one end and customers, executives, or other business stakeholders on the other end. You thrive on ambiguity. You are as comfortable articulating vision and strategy as you are writing detailed product requirements.
  • Attention to detail - You obsess about the smallest product details, from color to positioning and tone of language. You benchmark yourself against the best in the industry and aim to build the best. You are able to build systems that enable the team to maintain a high bar for quality.
  • You ask and answer the right questions - You develop smart hypotheses and have a knack for designing research and experiments to prove them. You love data, and the know-how to interpret and think critically about results.
  • Understanding of technology frameworks and concepts - You can work closely with the engineering team, to understand tradeoffs and make decisions around prioritization and scope.
  • Team orientation - You go above and beyond to make your product and team successful, whether it’s filing bugs or organizing team offsite. You believe and understand that strong products are built by closely-knit teams. You are naturally inclined towards owning criticism and deflecting praise to the team.

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  What can you look for?

  The opportunity to shape and build a product through its very early stages, a wide breadth of responsibilities, and an opportunity to challenge yourself every day. The product is one of the prominent solutions in the Indian geography and witnessing rapid adoption and growth across multiple world geographies including the US and Europe. You get the chance to collaborate with a highly skilled team with a good mix of experience and a can-do attitude.

  We are

  A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. Empuls works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.

  Way forward

  We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Yearly salary range: ₹4L - ₹8L + Bonus

All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.

Job Description

We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.

You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.

WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online. 

Hiring Process

1. Introduction interview
2. Technical interview
3. Test assessment

Must-haves

• 4+ years of Software development experience
• 3+ years of experience with JavaScript/TypeScript
• Experience with REST API's
• Good English language and communication skills

Nice to have

• Experience with back-end development (Node.js)
• Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
• Experience with mobile development (React-Native)
• Worked on multiple publicly released web applications
• Knowledge of Elasticsearch
• Knowledge of Redis
• Knowledge of JavaScript testing frameworks

Responsibilities

• Feature development
• Monitoring and fixing bugs
• Uptime, performance and security
• Architecture
• Code quality

Requirements:

Spring Boot + Google Cloud Exp 4+ Years Strong Spring 4+ Years Restful 4+ Years J2EE 4+ Years Core Java 4+ Years

• Must have hands-on experience in Java 8 or higher / J2EE
• Understanding of Agile and Lean software development processes and practices.
• Experience in Spring Boot and other spring frameworks
• Experience in developing web applications using Spring MVC
• Experience in MongoDB/ Kafka / RabbitMQ
• Microservices
• Collaborate with other team members and stakeholders
• Mandatory Skills: Core Java, Spring/Spring Boot, REST, Hibernate

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail