App Subscription Growth Specialist

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Job description:

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market.

Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : Customer Acquisition Specialist (International Sales)

Nature : On-site, Permanent - Indore [M.P.]

Package : 3 LPA- 4.8 LPA

Key Responsibilities :

• Act as the first point of contact for new clients.
• Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
• Assist clients in identifying the ideal service combination and generating revenue.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
• Achieve monthly targets for revenue generation through client acquisition.

Qualifications :

• Fluent English Communication.
• Minimum Graduate or Post Graduate.
• Minimum 6 months documented experience in sales/direct client interaction profile.
• Knowledge of the Global Market. (Forex & Comex)
• Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
• Experience in International Sales, Marketing and Financial Services will be preferred.

Full stack software developer who enjoys solving complex problems

• Solid experience in.NET Core, SQL Server, and REACT (including REST)

• Experience in building cloud-native applications (Azure)

• Must be skilled at writing scalable, maintainable code

• Must have the ability to independently envision solutions and write clean code

• 5+ years of defining and implementing Application Architecture.

• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core)

• Demonstrated experience with front-end React, HTML and CSS Frameworks

• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:

▪ App Services

▪ Azure Service Bus/ Event Hubs

▪ Azure API Management Service

▪ Azure Bot Service

▪ Azure Cognitive Services

▪ Function/Logic Apps

▪ Azure key vault & Azure Configuration Service

▪ CosmosDB

▪ Azure Search

▪ Azure Bot Framework

▪ Azure Cognitive Services

• Experience with highly available and large-scale cloud deployments.

• Extensive knowledge and experience with Enterprise Level architectural concepts and frameworks.

• Broad knowledge of Agile methodologies and best practices such as SCRUM, Kanban and Continuous Integration.

• Implementing world-class Enginerring practices for all the product development teams at WeCP. Ensure these are evangelized and followed.
• Build and maintain SDLC across all of our development and deployment environments: developer, QA, to our production.
• Envision, implement and rollout best development and devops tooling and automation for all of our services.

• Minimum of 5+ years of experience in engineering with mentoring or leading a team
• Hands-on experience with Nodejs, Angular and AWS is mandatory.
• Tech stack: MEAN, AWS, JavaScript, Docker, SRS
• Experience  Dockerizing existing web applications
• Setting up alerts and monitoring for system infrastructure
• Monitoring system and application health and optimising the cost
• Experience with security, threat modeling, penetration testing, static analysis

Job description

Company Description

Honeycomb Creative Support is an integrated marketing communication agency, with

nearly 14 years of experience marketing in diverse sectors such as lifestyles, IT,

pharmaceuticals, healthcare, education, manufacturing, and automotive. The firm

provides creative design and marketing services to local and international clients

using creative vision, information analysis, strategic thinking, and execution to sell

ideas and unique products to the target audience. Honeycomb provides services such

as Web Design & Development, Graphic Design, Corporate and Product Video

Production, Digital Marketing, Branding, Fine-Art Printing and On-site Creative

Studio at Client Location.

Role Description

If you are looking for an exciting opportunity to work with an established marketing

communications agency, you have come to the right place. We are looking for a full-

time On-Site Back End developer Laravel | Exp: 2 to 3 Years | 3 - 5 LPA, based in

Greater Bengaluru Area. As a Back End Engineer at Honeycomb Creative Support,

you will be a part of our development team, responsible for building server

applications and APIs.

Qualifications

• PHP and PHP Frameworks

• Laravel and CodeIgniter must

• Good Knowledge in any MVC Frameworks.

• Basic knowledge of AWS

• MySQL

• Basic knowledge in Node.js

• Experience with building RESTful APIs and API development

• Knowledge of GIT-based source control

• Understanding of how to test and debug web applications

• Understanding of modern PHP development practices, design patterns, and SOLID principles

• Bachelor's or Master's degree in Computer Science or equivalent

• Good problem-solving skills and attention to detail.

Build & strengthen the social media platforms for the Pre-K vertical brands and leverage Social Media Marketing engines to create engagement and increase the brand share of voice. 

Responsibilities

1. Monitor & Manage the company’s social media accounts and offer constructive interaction with users.

2. Possess good knowledge of social channel best practices, social publishing tools, and social listening platforms. Expert in reporting and key social media metrics for data-backed strategy across Instagram, YouTube, Facebook, Twitter, and LinkedIn.

3. Contributes to Annual marketing strategy by leveraging social media. Obtains market share by developing social media marketing plans and programs for our brands – EK | KK

4. Proven record of developing best-in-class and innovative social content and campaigns. Formulates high-quality novel written and visual content for the social platforms/ campaigns

5. Experience in working with influencers and understanding of how they can help reach our marketing goals 6. Develop and accomplish content strategy leading to achieving the business objective of onboarding new parents seeking admissions for their children

7. Experience in community management on digital formats

8. Experience working in coordination with other departments like sales, creative & IT

9. Agency Management & strength in working with in-house creative ops/agencies/ internal stakeholders to generate content and creatives across channels

10. Insight Development and Reporting

Candidate Profile

• MBA | PGDBM in Performance / Digital Marketing
• Experience in copy writing
• 5-8 years’ experience with a reputed brand
• Design skills and basic video edits
• Insight Mapping
• Worked on Social Media Management Tools – Hubspot/ Hootsuite or equivalent

• Java, J2EE
• Microservices
• Spring Boot
• JPA, REST API, JSON, JWT, OAuth, Spring Security, Swagger
• Oracle / MySQL / Postgres DB
• Angular / React / React Native
• JIRA, Bitbucket

Must-Have -

• Excellent knowledge of Core Java and Spring
• Strong experience in REST API and web services
• Experience in Oracle / Mysql / Postgres DB
• Should be efficient with Java J2EE and related technologies
• Should have very good communication skills and analytical skills.
• Should have good knowledge in Software Development Life Cycle and Agile methodologies.
• Good knowledge of current / emerging technologies and trends
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills. High levels of initiative and creativity
• Good communication skills with all stakeholders, good team player with ability to mentor juniors

Good to Have:

• Knowledge in Banking Domain
• Full-stack developers with knowledge and understanding of Javascript and associated technologies like React, Angular, HTML5, CSS will have an advantage.