Technical Presales consultant

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450 K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Team:

The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.

About the Role:

We’re looking for a skilled Senior Software Engineer for Membership Platform and help us take our platform’s infrastructure to the next level. In this role, you'll focus on keeping our databases fast and reliable, improving and managing the infrastructure, and reducing technical debt so we can scale smoothly as we grow. You’ll play a key part in ensuring our platform is stable, secure, and easy for our product teams to work with. This is an exciting opportunity to work on large-scale systems and make a direct impact on the experience of millions of users.

Responsibilities:

• Optimize and manage scalable databases to ensure high performance and reliability.
• Automate and maintain infrastructure using IaC tools, CI/CD pipelines, and best security practices.
• Identify, prioritize, and address technical debt to improve performance and maintainability.
• Implement monitoring and observability solutions to support high availability and incident response.
• Collaborate with cross-functional teams and document processes, mentoring engineers and sharing knowledge.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 4+ years in platform engineering, with expertise in large-scale databases and infrastructure.
• Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
• Strong background in cloud platforms (AWS, GCP, or Azure)
• Proficient in building scalable applications and should be comfortable understanding the flow of the software
• Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore
• Experience with monitoring tools (e.g., Prometheus, Grafana) and containerization (Docker, Kubernetes a plus) and video streaming knowledge is a plus.

Job Responsibilities- 

-Supporting Manager in terms of, collecting cheques, handling samples to the client and supporting all administrative work.

-Understand Client requirements and suggest appropriate signage solutions 

-Quotation preparation on the reception of client requirements 

-Responsible for timely collection of payments from clients 

-Preparation of mailers on Cosign updates for customers and peers 

-Responsible for daily, weekly, and fortnightly reporting to the Reporting heads 

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

Job Responsibilities:

• Be a part of a team developing a rapidly growing product used by thousands of small businesses.
• Responsible for building large scale applications that are high performance, scalable, and resilient in an microservices environment
• Evaluate new technologies and tools such as new frameworks, methodologies, best practices and other areas that will improve overall efficiencies and product quality

Skill Set:

• 3+ years of working experience in developing API centric core Java/J2EE applications using Spring boot, JPA, REST API, XML and JSON
• Experience in frontend framework - any one of Backbone, Angular, Vue or React
• Working experience in any one of the Cloud Platforms - Google Cloud (preferable) or AWS
• Experience in large scale databases - NoSQL and MongoDB.
• Hands on experience in Eclipse based development and using Git, SVN, Junit
• Past experience in startups or product development is a big plus.

                                                             Tech Lead - BizzTM

Job Title: Tech Lead

 Location: Gurgaon

About us

BizzTM is an innovative retail platform that offers access to a range of e-commerce products through a network of local 'BizzOwners' in Tier2+ cities. It brings the variety and range of e-commerce categories to the aspirational population in these cities which are underserved by e-commerce due to high delivery costs and the need for trust.

Experience Required:

 4-6 years of experience About the role We are looking for a Tech Lead to turn our vision and product into easy-to-use software for our Clients.

Responsibilities:

• Responsibility for delivery of overall technical solution on schedule and time
• Knowledge in developing enterprise solution architecture design for solving complex business problems considering re-use, scalability, reliability, innovation and emerging technology trends
• Evaluates solutions to ensure that they are in alignment with the broader organization's mission, strategy / objectives, capabilities and processes using industry recognized architectural models and roadmaps
• Works with the business to understand and solve complex problems, by presenting various solution options and technical concepts in a comprehensible manner
• Evaluates emerging technologies and drive digital transformation while providing solutions to problems with innovative and creative ideas
• Works closely and continuously with the business to focus on meeting business requirements and incorporating broader aspects such as data privacy & sovereignty, business continuity, information security, integration with other systems, etc.
• Recognizes industry technology trends and emerging technologies, understands how businesses can adopt them
• Capable to work across multiple projects / engagements with varied stakeholders.
• Oversight on the implementation through periodic reviews and due diligence checks to confirm the developed solution complies with architectural design

Requirements:

• Experience of Design & development of MVC, REST API services on Node.js based framework(FeathersJS/ExpressJS)
• Experience of Object oriented programming
• Proven ability to deliver in a fast-paced development environment
• Strong programming skills (Javascript, CSS, HTML, ReactJS)
• Experience with SQL based database
• A positive attitude, and a team player
• Experience with scalable architectures using API management, container orchestration (e.g. Kubernetes, Cloud Foundry etc.), API management, microservice frameworks, etc.
• Broad and extensive knowledge of the software development process and its technologies & engineering practices like DevOps, Continuous Integration & Delivery
• Experienced in client-side app design and development in Angular, ReactJS, NodeJS etc.
• Significant experience in presenting ideas, products, concept papers to varied audiences
• Software development full lifecycle methodologies, patterns, frameworks, libraries and tools