Ad Tech Sales Manager

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

Job Title: UI Developer

Experience: 4 to 6 Years

Location: Bangalore

Notice Period: Immediate to 30 Days

Job Description:

We are seeking a skilled and passionate UI Developer to join our growing team. The ideal candidate will have strong experience in front-end development with a focus on creating dynamic, responsive, and user-friendly interfaces using JavaScript, HTML, CSS, and AngularJS.

Key Responsibilities:

• Develop and maintain scalable and high-performance UI components.
• Collaborate with UX designers, product managers, and backend developers to deliver high-quality user interfaces.
• Ensure consistent styling and responsive design across platforms and devices.
• Optimize application for maximum speed and scalability.
• Debug and troubleshoot UI-related issues and performance bottlenecks.
• Participate in code reviews and contribute to best practices in UI development.

Required Skills:

• 4–6 years of hands-on experience in JavaScript, HTML5, and CSS3.
• Strong working knowledge of AngularJS and ability to work on Angular-based projects.
• Experience with responsive design principles and cross-browser compatibility.
• Proficiency in version control tools like Git.
• Familiarity with RESTful APIs and integration with backend services.
• Good understanding of UI/UX principles.

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Roles & Responsibilities:

• Leverage the inbuilt React toolkit for creating frontend features
• Create data visualization tools, libraries, and reusable code for prospects
• Integrate designs and wireframes within the application code
• Monitor interaction of users and convert them into insightful information
• Write application interface code with JavaScript
• Enhance application performance with constant monitoring
• Translate wireframes and designs into good quality code
• Optimize components to work seamlessly across different browsers and devices
• Good understanding of CSS libraries, GIT, Sigma, Adobe XD etc.
• Proper user information authentication
• Develop responsive web-based UI
• Constant interaction with other developer teams and design team to discuss UI ideas
• A thorough review of applications needs and interfacing elements
• Translating designs and wireframes into high quality code
• Follow proper documentation for changes in application and further updates

ReactJS Developer Skills

• At least 1+ years of experience as a React.js developer.

• Must have good communication skills in English. 

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, CI/CD tools, DevOps, performance testing frameworks like Mocha, Node + NPM
• Open-minded team player, willing to accept feedback and offer suggestions
• Good time management, project management, communication, and interpersonal skills
• Capability to write crisp and clear code based on guidelines and best practices
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Willingness to learn modern-day tools and processes
• Good problem-solving, troubleshooting skills
• Creativity and accountability

#Benefits to Joining us:

- 5 Days Working

- 250 + Brains

- Overtime Pay

- Health Insurance for you & your family

- Leave Encashment

- Flexible job timings

- Monthly celebrations

#Interested..? Then plz apply with the below details:'

Total Work Experience?

Mention years of experience in React js –

Mention years of experience in Node js –

Current CTC:

Expected CTC:

Notice Period:

JobResponsibilities:

• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.

• Manage data sources and creation of new connections/ workspaces

• Installation and maintenance of Power BI gateways

• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning

• Power BI license and cost management

• Hands on experience in CI/CD pipelines

• Testing new features from monthly Power BI updates and enabling it for broader groups

• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.

• Experience in Power BI data modeling concepts and creation of new Power BI reports

• Deploying, automating, and maintaining Azure-based cloud services

• Evaluating new technology options and vendor products

• Developing and maintaining custom SharePoint Online pages along with administrative management

• Completing certifications and training on the latest technologies

• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

CandidateProfile:

Eligible Branches:

• B. Tech./B.E. (CSE/ IT only)

Eligibility criteria:

• 60% plus or equivalent in Computer Science/ Information Technology Only

• 60% plus in 10th and 12th

• No active backlogs

Skills andAbilities:

• Knowledge about Power BI Admin and Azure services

• Excellent communication skills (spoken and written English)

• Ability to work in rotational shifts

• High-leveltechnicaltroubleshooting ability

• Customer orientation

• Excellent problem resolution, judgment, and decision-making skills

• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-5 year of experience

Location: Noida / Mumbai / Hyderabad

UI Development - Intern

Converts into a full time ‘UI Developer’ position based on performance

A UI Developer, for an early-stage Analytics startup who can help us translate UX designs into a responsive and rich user interface. Also help in improving design/functionality of product. End goal is to achieve product-market objectives

The candidate will have rich learning into what goes into designing, developing, and scaling a product from scratch. A chance to grow into a UI Development Owner in medium term

Responsibilities

1. Own UI Development closely with UX / Technology Owner

2. Implement and maintain product UI modules/sub-systems.

3. Perform bug verification, release testing and support for assigned products.

4. Conduct unit testing and integration testing.

5. Make sure the delivered product matches the business requirements.

Expectations from candidate

1. Ability: Good at logical thinking, problem solving

2. Inclination: Curious and strong willingness to learn from problems, write good code

3. Knowledge: Basics of UI Development (Some academic degree/certification or Prior experience/Projects preferred), Data visualization

4. Languages/Frameworks: HTML, CSS, JavaScript, ReactJS, NextJS

5. Interest in product focused work in a fast-moving start-up environment

6. Attitude: We are looking for a person with an owner mindset who can partner with us in building our product with a lot of commitment. We like people who are curious problem solvers and are interested in learning with us and working hard.

What we offer

1. Great culture focused on outcomes through learning and experimentation

2. Mentoring by experienced professionals from pedigreed backgrounds (IIT/IIMs)

3. Growth, ownership, and flexibility to achieve your goals.

ABOUT US 

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time. 

www.felicity.care 

https://www.felicity.care/mental-health-community/about-the-company 

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

https://instagram.com/felicity_care?utm_medium=copy_link">https://instagram.com/felicity_care?utm_medium=copy_link

JOB DESCRIPTION- GRAPHIC DESIGNER

Responsibilities

- Work across teams on the design requirements on an everyday basis to produce the final design 

- Guide and review Design Interns' work and ensure high quality and timely delivery

- Drive innovative ideas to portray fresh concepts for the brand

- Work with the content team to create good quality posts for social media 

- Pitch design and artwork ideas for a variety of promotional campaigns

- Keep up to date and informed on new social media trends and adapt accordingly

- Provide suggestions on layouts, sharing best practices to increase productivity and quality

- Creates medium to complex and specialized designs without supervision 

- Ensure all-around consistency (language, style, fonts, images, and brand)

- Ensure timely execution of deliverables

- Act as an active contributor to brainstorming discussions

- Creating S.M.A.R.T. strategy for our social media growth 

- Amend designs after feedback from Team/Clients

Deliverables 

- Static Posts, Infographics, Brochures

Videos - Explainer Videos, Video Editing for Reels, Animated Videos 

Skills/Qualifications 

- Advanced software skills of Adobe Creative Suite (IS A MUST) + Knowledge of Adobe After Effects and Premiere Pro for basic animation creations (IS A PLUS, NOT MANDATORY) 

- Strong sense of typography, imagery, colors, composition and visual layouts 

- Strong hands-on experience with Adobe Photoshop, Adobe Illustrator, Adobe After Effects and Adobe Premiere Pro, Articulate Storyline 360, Adobe InDesign and other similar tools 

- Excellent communication skills and can clearly articulate your ideas

- Prior experience as a Graphics Designer as well as a strong portfolio of sample projects

- Ability to translate complex information into video or other allied easy ways to communicate visually

- Strong organizational and time management skills to effectively manage completing work activities

- Must be receptive to constructive feedback

- Take ownership of QC of all the assigned work

- Must organize all design deliverables within timelines agreed upon

- Creative thinking & visualization

BONUS points if 

- You can do animation projects (Motion, Graphics, 3d, Cartoon, vector, etc.) 

- You can edit videos (Reels, Explainers, etc.)

- You have your own brand presence online in any platform 

- You are comfortable showing your face on camera, for creating reels 

- You come up with superb content ideas!