Field Sales Executive

Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

Mandatory skills:

• Programming skills in Python, Robot framework, Selenium, Shell scripting
• Experience on L2/L3 protocols of VLAN/DHCP/LACP/IGMP/PPPoE.
• Should be familiar with device configuration protocols of CLI/NETCONF/SNMP.
• Experience in telecom technologies like DSLAM/GPON/G.fast/Next gen broadband technologies is highly recommended
• Knowledge on regression/performance/load/scale/stability test areas
• Hands on experience with Common industry equipment like Spirent test center/ixia/Abacus/Shenick(TeraVM)/N2X Traffic generators.
• Exposure to debug tools such as Wireshark/tcpdump.

Job Requirements:

• Knowledge on software Test cycle, test plan and test case creation
• Understanding of End to end test setup topology and debugging.
• Ability to perform System level Functional and Non-functional tests.
• Familiar with Manual test life cycle
• Designing and writing test automation scripts using automation frameworks
• Exposure to CI/CD pipe line implementation and maintenance using Jenkins, Groovy scripting
• Linux skills (system configuration and administration, containers, networking experience and d) such as sockets and database management
• Good debugging skills and knowledge on various debug tools
• Bug reporting/tracking and providing logs.

UI/UX Developer cum designer Job Responsibilities

• UI developers should be adept at Javascript /AJAX / JQuery / Material Design.
• UX designers should have firsthand knowledge of Digital Advertising / dashboard designing with business requirements in mind.
• For both, UX & UI designers with experience in Ad agencies / Native Ads / IAB standards implementation would be a plus.
• Collaborate with product management and engineering team to define, adapt and implement innovative solutions to carry forward product visual direction and experience
• Execute all visual design stages from concept to final hand- off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Effectively communicate interaction and design ideas using prototyping tools eg: invision, after effects etc
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Establish and promote design guidelines, best practices and standards
• Create production- ready assets by proficiently using standard industry tools, like Photoshop, creative cloud, illustrator, fireworks, Adobe Xd, Email templates, HTML5/ CSS3, Figma, InDesign and/ or sketch

• Strong front- end web development experience with HTML5/ CSS3, JQuery, Bootstrap for UI developers
• Solid understanding object- oriented programming
• Should have experience in Chart Libraries
• Previous experience designing, developing and deploying solutions that involve integration using well- published APIs (JSON or XML data transfer knowledge integrating with RESTful services. etc.).
• Both UX and UI developers, should have experience in creating designs for various device sizes.
• Should have good understanding of aspect ratio, browser compatibility and image transformations
• should possess good analytical and communication skills. Able to write and communicate effectively motivated to work in startup environment

Experience:

• Candidate should have minimum 1 year experience in UI UX Designing.
• Must have a Dribbble & Behance portfolio

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organisation, and automation.

Requirements:

• Proficient with Swift 4 (depending on project requirements), and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with Online/Offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple's design principles and interface guidelines.
• Knowledge of low-level C-based libraries is preferred.
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimisation
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration