Field Sales Executive

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Job Overview:
We are looking for a Java Developer with experience in building high-performing, scalable,
enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications. Java
developer roles and responsibilities include managing Java/Java EE application development
while providing expertise in the full software development lifecycle, from concept and design to
testing.

Responsibilities and Duties:
• Contribute to all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs should follow compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review

Qualifications:
• BE/MCA/BCA/MS/BS degree in Computer Science, Engineering, or a related subject
• Minimum 1 to 4 years of experience
• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE
platforms
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2,
Hibernate)
• Experience in the Spring Framework
• Very good English communication skills
• Optional:
o Good to have the knowledge of Angular JS framework.
o Experience to work on the Micro service architecture.
o Experience to work with Git hub & bitbucket.
o Agile methodology.

● Handle calls on leads generated for skin related services on our digital platforms. ● The initial call will be primarily a sales pitch followed by issue resolutions and query handling. ● Describe the services and USPs of the same and try to generate maximum conversions. Continuous follow ups with Potential clients ● Handle skin specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required. ● Tabulate and record responses from all channels on excel. Generate relevant reports from the same. ● Schedule appointments for clients and coordinate with the required therapist who shall visit the client ● Analyze quality of calls and strive for improvement.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

What you can expect as a Senior Frontend Engineer at HappyFox:

• You will consistently ship features and improvements with minimal guidance and support from other team members. 
• You’ll work alongside the Product, Design, and, Backend Engineering teams to iterate on new features within HappyFox products.
• You will advocate for improvements to product quality, security, and performance.
• You will solve technical problems of high scope and complexity.
• You will craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. 
• You will maintain and advocate for these standards through code review.
• You will recognize inefficiencies in our team, and propose solutions.

You should apply if:

• You have 5+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have a sound knowledge of HTML, CSS, and JavaScript.
• You can clearly and concisely communicate complex technical, architectural, and/or organizational problems and propose thorough, iterative solutions.
• You are comfortable working in a highly agile, intensely iterative software development process.
• You have demonstrated the ability to onboard and integrate with an organization long-term.
• You have a positive and solution-oriented mindset.
• You have experience owning a project from concept to production, including proposal, discussion, and execution.
• You are self-motivated and self-managing, with strong organizational skills.

Job Title: Java Developer

Job Type: Permanent/Contractual

Experience: 3+ years

Job Location: Bangalore, Mumbai, Gurgaon

Qualification: B. Tech, BE, MCA or higher

JOB DESCRIPTION:

• Design overall architecture of the web application.
• Work with UI designers, business users and other team members to develop web applications
• Define, develop and develop APIs
• Integrations with partner APIs and, Database Management
• Maintain quality and ensure responsiveness of applications
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization
• Work closely with graphic designers.
• Understand and implement security and data protection
• Development experience for both mobile and desktop.

TECHNICAL SKILLS & EXPERIENCE:

• Proficient in JAVA with Spring Boot framework
• Proficient using relational databases such as MySQL
• Experience with cloud message APIs, REST APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git, Mercurial or SVN
• Good understanding of collaboration tools
• Should be comfortable with Agile methodology and using Agile tools
• Good verbal and written communication skills
• Good problem-solving skills.