Accounts Executive

Review Criteria

Strong Backend Developer with Rust knowledge

·       3+ YOE as a Software Engineer

·       Expert level knowledge in Rust or Realtime experience in Rust

Role & Responsibilities

·       You will be working with the Rust compiler and will be responsible for compiling to alternate targets such as WebAssembly

·       You will be exposed with TDD for unit testing individual functions and integration testing for testing publicly exposed APIs

·       Working with a Git style workflow where every commit deploys to a stagingenvironment and merged pull requests deploy to production

·       Setting up CI/CD pipelines for testing and deployment (canary, staging) using Github actionsaccording to project needs

·       Developing software in Rust

·       Maintaining and improving existing rust codebases.

Ideal Candidate

·       Excited about working with Rust

·       4 -7 years of experience in shipping production applications

·       B.Tech in Computer Science Engineering from Tier 1 Colleges only

·       Entrepreneurial mindset with strong decision-making skills

·       Ability to move quickly without breaking things too much (we are dreamers)

·       Ability to work under immense pressure which is balanced by a sense of responsibility and ownership

Job Specific Criteria

• CV Attachment is mandatory
• How many years of rust coding experience you have?
• Do you code in rust daily?
• Have you shipped application to production in rust?
• Are you well versed with tokio, webassembly, leptos and actix?
• Have you contributed in Open source, or articles, patent, given tech presentations, or made an outstanding tech contribution apart from day to day work?
• Please share Github link in resume
• How much is your CGPA in graduation?
• Reason for job change?
• Provide a brief about the Candidate Background and Work Experience (Minimum 50 Words).Highlight achievement any extraordinary work they have done apart from regular BAU.
• This role is remote for now, but will require relocation to Dubai for WFO after a few months. Are you okay with this? -

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

• Candidate should have minimum 2–3 years of post-qualification experience in Ophthalmology practice.
• Candidate must hold a recognized degree in Ophthalmology (MS / DNB / DOMS).
• Candidate must be proficient in performing cataract and other ophthalmic surgeries independently.
• Candidate should have strong patient consultation and communication skills.
• Candidate must be willing to relocate to Jalgaon, Maharashtra.

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

• Fresher/ Sales Experience in Market Research
• Excellent Communication Skills, Public Speaking Skills, Selling Skills, Convincing and Negotiation Skills.
• Should have passion for working in Sales, and meeting desired targets.
• Excellent Customer Service Skills.
• Undergraduate/Bachelor’s degree

Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.

What this role is about :

We are looking for interns who possess a passion for pushing technology to the limits and finding creative solutions that make an impact for our users. As part of the product management team, you will work closely with user research and cross-functional teams to identify product insights, create the product vision, drive development and continuously iterate.

What we look for:

- Ability to work cross-functionally in a highly collaborative but fast, changing and ambiguous environment

- Understanding of the consumer through research, and market data and with focus on the consumer during product development

- Spark that separates you from the rest

- Ability to think out of the box and on your feet

- Passion for consumer-facing high-quality products.

- Ability to understand and evaluate complex engineering systems and suggest creative solutions by collaborating closely with engineering

- Exposure to product design with some experience in creating wireframes, storyboards, user flows and process flows 

- Strong business acumen

You should apply if:

- You are a graduate in Engineering or a related subject

- You have some experience in product related internships

- You're passionate about building the best possible user experience

- You have some exposure to Figma or Sketch and software development

- You're passionate about sharing your knowledge and collaborating across teams

- You are comfortable with ambiguity and have the skill to transform broad ideas into action plans

- You have empathy towards users and colleagues, are creative and excited by ideating/ building

- You seek high ownership, independent environments and feedback oriented cultures

What You’ll Gain:

-Hands-on experience in defining product strategy and executing features in a fast-paced fintech startup.

-Exposure to the end-to-end product lifecycle, from ideation and research to execution and launch.

-Opportunity to work closely with cross-functional teams, including engineering, design, and marketing.

-Mentorship from experienced product managers to sharpen your analytical and problem-solving skills.

-A deeper understanding of user behavior, data-driven decision-making, and fintech industry trends.

-Potential opportunity for a full-time role based on performance.

Job Description: Offshore Sr .Net Core.

·      Solid understanding of design principals and patterns

·      Proficiency .Net Framework/.Net Core, Web API, C#, VB.Net, JavaScript,

·      Strong experience with Oracle and MS SQL programming.

·      Hand-on experience with SSIS

·      Proficiency in Azure Devops, Building pipelines, Azure APIM

·      Knowledge of GIT source control.

·      Financial domain experience, preferably in commercial loan servicing and Participations/Syndication loan systems

·      Strong analytical, problem-solving, and conceptual skills.

·      Demonstrated requirements gathering and analysis skills.

·      Strong communication skills, both oral and written.

Nice to have:

·      Experience with micro services

·      Experience with Business Objects

·      Experience in Angular or React

·      Experience in Type Script, Power Shell, RabbitMQ

• Build and execute acquisition plans every month working with all stakeholder teams.
• Own the quality of customers and CAC.
• Own app install campaigns, CPI, uninstall rates etc.
• Strong understanding of Facebook, Google, Affiliate Marketing platforms and MMPs such as Appsflyer
• Expertise in optimisation techniques to scale up campaigns and deliver Low CPIs and CAC
• Strong knowledge of managing funnel events and customer journeys to deliver high ROI
• Own performance marketing channels. Improve RPCs, CPVs, CAC etc.
• Identify new channels for app installs, performance marketing and digital marketing.
• Manage the media planning activities end to end.
• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities etc.
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives

Requirement:

• Experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of playstore analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage

Requirement:

• 3+ years of experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of play store analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage