Talend Production Support Engineer

Data & BI Support Specialist - JD

Professional Work Experience

• Microsoft SQL Server skills including SSIS, SSAS, DW and Power BI

• ADF, Databricks and Azure synpase skills will be preffered

• Excellent E-Mail and phone communication skills

• Experience in guiding BI Support Engineers

• Experience in global environment

• Ability to read code and support applications, reports and processes

• Excellent analytical and problem-solving skills

• Ability to contribute both independently and as part of a team

• Excellent listening, communication, interperson

• Excellent analytical and problem-solving skills

Looking for a strong Microsoft SQL Server + SSIS resource with L1, L2, L3 (mix) Production Support experience. Role is 75% support and 25% development. Candidate should be able to troubleshoot existing SQL code, ETL jobs, incidents, and perform RCA. Power BI is only 10%. Please prioritize SQL Support Engineers, SSIS Developers, and SQL Developers with production support exposure

Position title: Business Intelligence and Data Analyst

Summary -

• Operate and continuously improve the CARS/BI backend within the global Enterprise Data and Business Intelligence platform, ensuring system stability, continuous data loading, and Warehouse the timely delivery of business-critical reports.

• Own the underlying data foundation — SQL pipelines, relational data models, and data warehouse structures — that internal reporting teams and global Data Management initiatives depend on, and act as 1st and 2nd level support for internal customers such as SCM and Sales.

• The role is needed to secure daily BI availability in the Asian time zone, reduce the risk of late or incorrect reporting, and add dedicated database and ETL capacity to the global BI team, including support to the Data Centre team on infrastructure-related issues.

Responsibilities:

• Operate, monitor, and maintain the CARS/BI data integration and data processing workflows, ensuring continuous data loading and stable daily business operations.

• Provide 1st and 2nd level support for CARS/BI, including user support, incident handling, and root-cause analysis of data issues.

• Develop, maintain, and optimise SQL-based data pipelines and transformations within the Enterprise Data Warehouse.

• Design and maintain relational data models and data warehouse structures for CARS BI.

• Integrate data from ERP and other enterprise systems into the BI backend.

• Ensure data consistency, integrity, and performance at the database level, including query tuning and database efficiency improvements.

• Administer the BI technical environment and contribute to its continuous enhancement as part of a global team.

• Support reporting teams by providing structured, reliable datasets and safeguarding the timely delivery of business-critical reports.

• Contribute to global Data Management initiatives, with a focus on Master Data Management and the development of a Common Data Model within the Business Integration Platform.

• Collaborate with the Data Centre team to resolve infrastructure-related issues affecting BI availability.

Education and Experience:

Bachelor's degree in Engineering (BE/B.Tech) or equivalent in Computer Science, Information Technology, or a comparable technical field.

Minimum 3 years of relevant professional experience in Business Intelligence, data warehousing, or database development, including hands-on SQL and ETL work in an enterprise environment.

Experience supporting business users in a global or multi-time-zone IT organisation is an advantage.

Competencies:

• Knowledge about either BI platforms (e.g. IBM Cognos BI suite) or ETL tools (e.g. Informatica PowerCenter)

• Database, data modeling and SQL (preferred Oracle PLSQL)

• Good analytical and communication skills

• Teamplayer

• English

• Strong hands-on experience with SQL (advanced level)

• Solid understanding of relational databases and data warehouse concepts

• Experience with ETL tools and database technologies (e.g., Oracle, SQL Server, SAP BW,Informatica or similar)

• Performance tuning and query optimization skills

• Structured, detail-oriented, and quality-focused working style

• Good understanding of enterprise data flows (SAP/CARS is a plus)

Key Interfaces and Stakeholders:

Only internal customers with different topics: e.g. SCM, Sales etc.

Geography to cover and Travel requirements:

Asian Time Zone, Sometimes travel is required

Behavioral Characteristics

Reliability and accountability — the role safeguards daily reporting availability, so dependable ownership of monitoring and issue follow-up is expected. Structured, analytical problem solving with the patience for thorough root-cause analysis. Service orientation and clear communication towards internal customers such as SCM and Sales. Initiative taking and self-reliance, given largely independent work in the Asian time zone. Cooperation and team spirit within a globally distributed BI team across cultures and time zones. Flexibility and resilience under time pressure, including occasional off-hours support during critical data loads. Integrity and discretion when handling confidential business data. Quality focus and attention to detail, with a continuous improvement mindset.

Interview process

2 rounds - Virtual interview and 1 round Face to Face

Any other Criteria

• Notice Period: Below 60 or 90 Days . No Negotiation on Notice Period
• Gender: Female and Male; Female preferred
• Qualification:Bachelor's degree in Engineering (BE/B.Tech) or equivalent in Computer Science, Information Technology, 

We are looking for a dynamic Data Engineer to join our team of technology enthusiasts. You will leverage data to drive strategic decision-making and pioneering solutions, working with complex datasets, collaborating closely with stakeholders, and transforming data into actionable insights to drive innovation.

Qualifications and Skills:

• Minimum 4 years of experience as a Data Engineer
• Hands-on experience with Azure cloud-based data solutions
• Fabric experience is a must – designing, implementing, and managing data workflows and pipelines
• Expertise in database design and management, including SQL databases such as SQL Server
• Proficient in ETL (Extract, Transform, Load) design for data integration and processing
• Strong knowledge of data modeling principles and techniques
• Experience with Azure Data Factory (ADF) for orchestrating data workflows
• Ability to analyze and translate data into actionable insights, reports, and visualizations
• Proficiency in Power BI for reporting and data visualization
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Desirable Skills:

• Experience with Power BI Report Builder / Reporting Services
• Knowledge of statistical analysis or Data Science
• Experience within the UK Insurance industry is a plus
• Python or R coding skills

Responsibilities:

• Implement efficient data exchange between internal and external systems to increase efficiency and reduce re-keying and translation errors
• Support the Broking business by developing high-quality information resources, ensuring data availability and accessibility for decision-making
• Engineer data inputs and outputs from core applications and semi-structured remote service data through data syncs between data lake, ODS (SQL database), and leveraging Fabric and ADF
• Perform data engineering tasks including ingestion, cleansing, and collation from a wide range of internal and external sources
• Implement different methods of streaming data and create reconciliations for datasets
• Build analytical models to support reporting and analytics
• Collaborate with an agile delivery team to work on the backlog of specified work