Talend Production Support Engineer

Position title: Business Intelligence and Data Analyst

Summary -

• Operate and continuously improve the CARS/BI backend within the global Enterprise Data and Business Intelligence platform, ensuring system stability, continuous data loading, and Warehouse the timely delivery of business-critical reports.

• Own the underlying data foundation — SQL pipelines, relational data models, and data warehouse structures — that internal reporting teams and global Data Management initiatives depend on, and act as 1st and 2nd level support for internal customers such as SCM and Sales.

• The role is needed to secure daily BI availability in the Asian time zone, reduce the risk of late or incorrect reporting, and add dedicated database and ETL capacity to the global BI team, including support to the Data Centre team on infrastructure-related issues.

Responsibilities:

• Operate, monitor, and maintain the CARS/BI data integration and data processing workflows, ensuring continuous data loading and stable daily business operations.

• Provide 1st and 2nd level support for CARS/BI, including user support, incident handling, and root-cause analysis of data issues.

• Develop, maintain, and optimise SQL-based data pipelines and transformations within the Enterprise Data Warehouse.

• Design and maintain relational data models and data warehouse structures for CARS BI.

• Integrate data from ERP and other enterprise systems into the BI backend.

• Ensure data consistency, integrity, and performance at the database level, including query tuning and database efficiency improvements.

• Administer the BI technical environment and contribute to its continuous enhancement as part of a global team.

• Support reporting teams by providing structured, reliable datasets and safeguarding the timely delivery of business-critical reports.

• Contribute to global Data Management initiatives, with a focus on Master Data Management and the development of a Common Data Model within the Business Integration Platform.

• Collaborate with the Data Centre team to resolve infrastructure-related issues affecting BI availability.

Education and Experience:

Bachelor's degree in Engineering (BE/B.Tech) or equivalent in Computer Science, Information Technology, or a comparable technical field.

Minimum 3 years of relevant professional experience in Business Intelligence, data warehousing, or database development, including hands-on SQL and ETL work in an enterprise environment.

Experience supporting business users in a global or multi-time-zone IT organisation is an advantage.

Competencies:

• Knowledge about either BI platforms (e.g. IBM Cognos BI suite) or ETL tools (e.g. Informatica PowerCenter)

• Database, data modeling and SQL (preferred Oracle PLSQL)

• Good analytical and communication skills

• Teamplayer

• English

• Strong hands-on experience with SQL (advanced level)

• Solid understanding of relational databases and data warehouse concepts

• Experience with ETL tools and database technologies (e.g., Oracle, SQL Server, SAP BW,Informatica or similar)

• Performance tuning and query optimization skills

• Structured, detail-oriented, and quality-focused working style

• Good understanding of enterprise data flows (SAP/CARS is a plus)

Key Interfaces and Stakeholders:

Only internal customers with different topics: e.g. SCM, Sales etc.

Geography to cover and Travel requirements:

Asian Time Zone, Sometimes travel is required

Behavioral Characteristics

Reliability and accountability — the role safeguards daily reporting availability, so dependable ownership of monitoring and issue follow-up is expected. Structured, analytical problem solving with the patience for thorough root-cause analysis. Service orientation and clear communication towards internal customers such as SCM and Sales. Initiative taking and self-reliance, given largely independent work in the Asian time zone. Cooperation and team spirit within a globally distributed BI team across cultures and time zones. Flexibility and resilience under time pressure, including occasional off-hours support during critical data loads. Integrity and discretion when handling confidential business data. Quality focus and attention to detail, with a continuous improvement mindset.

Interview process

2 rounds - Virtual interview and 1 round Face to Face

Any other Criteria

• Notice Period: Below 60 or 90 Days . No Negotiation on Notice Period
• Gender: Female and Male; Female preferred
• Qualification:Bachelor's degree in Engineering (BE/B.Tech) or equivalent in Computer Science, Information Technology,