Big Data Engineer

Role Description

We are seeking a full-time AI Developer specializing in Generative AI and Large Language Models (LLMs) to join UpSolve Solutions in Mumbai. This client-facing, on-site role involves designing, developing, and deploying AI models, specifically focusing on GenAI and LLMs. The AI Developer will leverage expertise in machine learning, natural language processing, and data science to build cutting-edge AI solutions that drive business innovation and solve complex challenges.

Qualifications

• Expertise in Generative AI and Large Language Models (LLMs)
• Strong background in machine learning algorithms, natural language processing, and predictive modeling
• Proficiency in programming languages such as Python
• Expertise in GCP, AWS or Azure
• Experience with large-scale data processing and model training
• Excellent problem-solving, critical thinking, and analytical skills
• Ability to work with complex datasets, perform data preprocessing, and optimize AI models
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Bachelor's or Master’s degree in a relevant field (e.g., Computer Science, Artificial Intelligence, Data Science)
• Experience with video and text analytics is a plus

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

We are seeking an experienced Senior Shopify Developer to join our dynamic team. The ideal candidate will have a strong background in Shopify development, with a focus on creating custom solutions and apps to enhance e-commerce experiences. As a Senior Shopify Developer, you will be responsible for leading projects, collaborating with cross-functional teams, and driving innovation in our e-commerce platform.

Key Responsibilities:

• Design, develop, and maintain Shopify-based websites, ensuring high performance, responsiveness, and scalability.
• Lead the development of custom Shopify themes, apps, and integrations to meet business requirements.
• Collaborate with designers and stakeholders to translate business goals into technical solutions.
• Optimize website performance and user experience through continuous testing and refinement.
• Stay updated on the latest Shopify trends, tools, and best practices to incorporate into projects.
• Provide technical guidance and mentorship to junior developers, fostering their growth and development.
• Troubleshoot and resolve issues related to Shopify configuration, functionality, and third-party integrations.

Requirements:

• Minimum of 3 years of experience in Shopify development, with a strong portfolio showcasing custom Shopify themes and apps.
• Expertise in Shopify Liquid programming language and Shopify APIs.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and React.js.
• Experience with version control systems such as Git.
• Strong understanding of e-commerce best practices and principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Specify the duties and responsibilities:

• Generate new leads in innovative ways - via cold calls, field networking, online research or through leads from partners
• Conduct product demos regularly and customize product offering in partnership with the technical teams
• Ensure a healthy lead pipeline of prospective clients
• On-board new clients to ensure effective and efficient use of the Atom services
• Persuade potential leads about the benefits of Atom services
• Foster and develop long-term partnerships and relationships
• New merchant tie ups, Reseller DST tie ups

Required:

• Experience selling to businesses, specifically to SMEs, corporates, governments, schools, and colleges
• Experience across the sales cycle, from new lead generation to closing of the sale
• Very good at hunting.

Skills required:

• Good verbal and written communications skills
• Experience selling product that require push-sales with quick turnaround time
• Passionate about the latest and greatest technology

• Recruiting and interviewing skills
• Phone, MS Teams, and online meeting platform skills
• Familiarity with relevant HR Terms
• Good Communication and interpersonal skills
•  IT Recruitment experience.

In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.

So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.

Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.

As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.

What you will do:

• Working with internal customers, external partners and translating business requirements into scalable solutions
• Defining the implementation roadmap and timeline to meet business objectives
• Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
• Helping us execute on long term bets to help us hyper scale our business

Desired Candidate Profile

• Strong Program Management skills
• Experience working with business teams, consultants and implementation partners
• Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
• Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
• Ability to determining business needs via consultation, business analysis, and targeted observations
• Strong oral and written communication skills
• Comfortable working alt Saturdays