Accounts Executive

1.Performance marketing and its budgeting

2. ATL-BTL Marketing exposure

3.Should have hands on experience in Influencer Marketing (Meta)

4.Candidates from D2C space only will be considered

Position Overview: The Business Development Manager will play a pivotal role in driving the company’s growth by identifying new business opportunities, fostering client relationships, and contributing to Company overall strategy. This individual will be responsible for expanding our client base, increasing revenue, and contributing to business expansion through strategic efforts.

Key Responsibilities:

• Business Development: Research, identify, and evaluate new clients, partners, and market opportunities to develop growth strategies.

• Client Relationship Management: Build and maintain strong, long-term relationships with both existing and potential clients. Understand their needs and align solutions to Company’s offerings.

• Revenue Growth: Consistently achieve set targets, contributing directly to the company’s revenue goals.

• Market Research: Stay informed about industry trends, competitor activities, and market demands to adjust strategies as needed.

• Proposal & Presentation Development: Prepare persuasive proposals and presentations that showcase Company’s services and value propositions.

• Collaboration: Work closely with marketing, production, operations, and creative teams to ensure seamless execution of business initiatives and client requirements.

Qualifications:

• Education: Any Bachelor's degree

• Experience: 3-6 years of experience in business development, sales, or a related field (preferably in the events or entertainment industry)

• Skills:

o Excellent communication, negotiation, and presentation skills

o Strong strategic thinking and problem-solving abilities

o Proven track record of achieving targets and driving business growth o Ability to collaborate with cross-functional teams and manage client expectations effectively

Key Attributes:

• Self-motivated with a results-oriented approach

• Ability to thrive in a fast-paced and dynamic work environment

• Creative and innovative thinker

• Strong organizational, time-management, and multitasking skills

What We Offer:

• Competitive salary with performance-based incentives

• Opportunities for professional development and growth

• A collaborative and supportive work environment

• The chance to work on exciting and impactful project

As a Tech Lead at RaptorX.ai you will lead our development team through the planning, execution, and successful delivery of cutting-edge, scalable, and high-performance web applications. With your extensive experience in both front-end and back-end technologies, you will drive the architectural decisions, mentor junior developers, and ensure the technical excellence of our projects. Your role will be pivotal in fostering innovation, implementing best practices, and contributing to the strategic direction of our technology stack.

Key Responsibilities:

• Technical Leadership:
• Architect, design, and develop complex full-stack applications, ensuring robustness, scalability, and performance.
• Lead the technical planning and architecture discussions, making strategic decisions on technology stack, frameworks, and tools.
• Conduct code reviews, ensuring adherence to coding standards and best practices.
• Stay abreast of emerging technologies and trends, integrating them into projects to enhance innovation and efficiency.
• Project Management:
• Collaborate with project managers, business analysts, and stakeholders to define project scopes, goals, and deliverables.
• Create detailed project plans, timelines, and roadmaps, ensuring timely delivery and alignment with business objectives.
• Manage risk assessment and mitigation strategies throughout the project lifecycle.
• Team Leadership and Development:
• Mentor and coach developers, fostering a culture of continuous learning and improvement.
• Lead by example, promoting a collaborative team environment that encourages open communication and innovation.
• Facilitate knowledge sharing sessions and technical workshops to enhance team skills and expertise.
• Quality Assurance:
• Implement and oversee rigorous testing frameworks and methodologies to ensure the delivery of high-quality solutions.
• Collaborate with the QA team to define test strategies, review test plans, and ensure that applications meet functional and non-functional requirements.
• Stakeholder Engagement:
• Communicate effectively with stakeholders, translating technical concepts into business language and vice versa.
• Gather and analyze feedback from end-users and stakeholders to inform continuous improvement of applications.
• Participate in client meetings, presentations, and proposal development.
• Operational Excellence:
• Ensure the reliability, security, and maintainability of applications.
• Oversee the deployment and operation of applications, including performance monitoring and optimization.
• Implement best practices for source control, continuous integration, and continuous deployment.

Prior Experience and Skills Required:

• Minimum 10 years of experience in full-stack web development.
• Proven track record of leading development teams in delivering complex web applications.
• Expertise in front-end technologies (e.g., JavaScript, React.js, HTML5, CSS3) and back-end technologies (e.g., Node.js, Python, Java).
• Strong experience with database design and management (SQL and NoSQL).
• Proficiency in cloud technologies and services (AWS, Azure, GCP).
• Experience with containerization and orchestration technologies (Docker, Kubernetes).
• Familiarity with Agile methodologies and ability to adapt to changing priorities and deadlines.
• Excellent problem-solving, analytical, and technical troubleshooting skills.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written.

Other Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• High level of personal accountability and responsibility.
• Ability to think strategically and execute tactically.

Salary:

• Competitive, based on experience and market standards.

Your day to day responsibilities shall encompass:

• Contact prospective customers by both telephone and email
• Market Research to develop warm leads 
• Responsible for generating leads for the category/market assigned
• Conduct outbound calls to prospective clients
• Set appointments or close deals with clients
• Identifying customer needs and communicating the client's value proposition.
• Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
• Maintain a pipeline of leads based on the targets assigned
• Manage and develop your own diary, schedule call-backs, and future opportunities
• Report weekly sales goals and objectives to regional leaders

What you’ll need to succeed in the role:

• Good communication skills – you need to be able to have informative and engaging conversations with the customers
• Fearless attitude and a hunter mentality
• Active listening – is crucial for great customer satisfaction rates, especially via phone
• Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
• Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
• Problem-solving – you have to be adaptable to various situations
• Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
• Collaborative skills – it’s crucial that you are a team player
• Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey

Walk-in Interviews

Monday to Friday - 11 AM to 6 PM

Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

Java Full Stack Developer

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based Infrastructure Services Company, headquartered in San Jose, California, USA. It provides the full stack managed services to support the business applications and data infrastructure 

We are looking for a Java Full Stack Developer who has the expertise and deep knowledge of frameworks and tools used in java and who works end to end on the application stack, right from developing the front end, the back-end module & the database.

It's a once-in-a-lifetime opportunity to join our start-up run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges

Key Responsibilities

· Ability to write high-quality code efficiently

· Design and develop new services or micro-services.

· Participate in planning and management of development process.

· Share architectural design vision with both technical and non-technical team members, including fellow engineers.

· Works on improvements in development toolset including testing frameworks, deployment scripts, and monitoring libraries.

· Experience solving complex problems and implementing solutions for performance and scalability.

· Write clean, well-structured and maintainable code with automated test coverage and corresponding documentation.

· Explore new latest relevant technology, techniques, frameworks, tools, methodologies, and processes.

· Comfortable working with all aspects of software development; including DevOps, quality assurance, research, and design.

Key Requirements

· 3+ years of experience working with Core Java, Spring framework & Spring Boot, Hibernate, Spring Data JPA.

· Knowledge of microservices architecture is mandatory.

· Must have worked on Java Multi-threading & Java NIO.

· At least 1-year of experience with front-end technologies like Angular, React, Vue.js applications.

· Exposure to any of relation database technologies MySQL, Postgres, Oracle, or any No-SQL database.

· Strong knowledge of Web APIs.

· Experience with agile application development.

· Having knowledge of O Auth 2.0 JWT is a plus.

· Proficiency in one or more modern programming languages i. e. Java or J2EE, Python, Go, React.

· Experience in Cloud Technologies including AWS, containers, and Kubernetes.

· Demonstrated experience in performing DevOps for platforms.

· Strong Skill sets in Data Structures & Algorithm in using efficient way of code complexity.

· Passion for learning new technologies and the ability to do so quickly

http://www.banyandata.com" target="_blank">www.banyandata.com 

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility