
Company Description
ARDEM Data Services specializes in Business Process Outsourcing (BPO) and Business Process Automation, providing solutions that enhance operational efficiency and reduce costs for established businesses. With a mission to build tailored solutions, ARDEM fosters long-term client relationships by delivering value through cost reduction, process improvement, innovation, and outstanding customer service. The company is driven by its commitment to leveraging human potential to solve complex challenges and improve lives. ARDEM is dedicated to ethical hiring practices and encourages candidates to verify job postings through its official careers page.
KEY RESPONSIBILITIES
- Review, validate, and process logistics claims including freight, damage, shortage, and delay claims
- Verify and authenticate supporting documents such as Bill of Lading (BOL), Proof of Delivery (POD), invoices, and shipment records
- Manage and monitor client inbox: sort incoming emails, identify priority cases, and assign tasks to respective team members
- Ensure all claims are processed in accordance with defined SOPs and client-specific guidelines
- Maintain accuracy levels and consistently meet daily productivity and TAT targets
- Coordinate with internal operations teams, carriers, and client SPOCs for clarifications and issue resolution
- Update claim status in internal systems and ensure proper documentation at every stage
- Identify discrepancies, flag exceptions proactively, and escalate issues within defined timelines
ESSENTIAL SKILLS & REQUIREMENTS
- Strong analytical ability with a high degree of attention to detail
- Good written and verbal communication skills in English
- Ability to efficiently manage client inbox and email workflows with strong prioritization
- Proficiency in MS Excel and MS Office Suite
- Ability to work in rotational shifts if required
- Strong organizational skills with the ability to handle multiple tasks simultaneously
- Ability to meet defined TAT and daily productivity targets consistently
KEY RESPONSIBILITIES
- Review, validate, and process logistics claims including freight, damage, shortage, and delay claims
- Verify and authenticate supporting documents such as Bill of Lading (BOL), Proof of Delivery (POD), invoices, and shipment records
- Manage and monitor client inbox: sort incoming emails, identify priority cases, and assign tasks to respective team members
- Ensure all claims are processed in accordance with defined SOPs and client-specific guidelines
- Maintain accuracy levels and consistently meet daily productivity and TAT targets
- Coordinate with internal operations teams, carriers, and client SPOCs for clarifications and issue resolution
- Update claim status in internal systems and ensure proper documentation at every stage
- Identify discrepancies, flag exceptions proactively, and escalate issues within defined timelines
ESSENTIAL SKILLS & REQUIREMENTS
- Strong analytical ability with a high degree of attention to detail
- Good written and verbal communication skills in English
- Ability to efficiently manage client inbox and email workflows with strong prioritization
- Proficiency in MS Excel and MS Office Suite
- Ability to work in rotational shifts if required
- Strong organizational skills with the ability to handle multiple tasks simultaneously
- Ability to meet defined TAT and daily productivity targets consistently
PREFERRED QUALIFICATIONS & EXPERIENCE
- 0 to 3 years of experience in logistics, freight audit, claims processing, or a related back-office function
- Exposure to the US logistics / transportation domain is highly preferred
- Prior experience working on Transport Management Systems (TMS) or ERP platforms
- Working knowledge of freight terms, BOL, POD, and carrier agreement structures
- Experience in a BPO or back-office operations environment
- 0 to 3 years of experience in logistics, freight audit, claims processing, or a related back-office function
- Exposure to the US logistics / transportation domain is highly preferred
- Prior experience working on Transport Management Systems (TMS) or ERP platforms
- Working knowledge of freight terms, BOL, POD, and carrier agreement structures
- Experience in a BPO or back-office operations environment
- Shift :- (7PM-4AM IST)
- 05 Days working

About ARDEM Incorporated
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Role & Responsibilities:
As a Product Designer (Growth), you'll be the design force behind our growth initiatives—obsessing over conversion funnels, user onboarding, engagement mechanics, and monetization touchpoints. You'll combine deep UX expertise with growth hacking mindset, leveraging data and experimentation to design experiences that drive measurable business impact. We're looking for a metrics-driven, hypothesis-oriented designer who thrives on turning insights into scalable growth levers.
What You’ll Do-
- Drive growth-focused design initiatives across acquisition, activation, retention, and revenue optimization
- Design and optimize conversion funnels from first touch to long-term engagement, focusing on key growth metrics (CAC, LTV, retention rates, conversion rates)
- Lead experimentation through design—create A/B tests, landing page variants, onboarding flows, and feature experiments that drive statistically significant improvements
- Own critical growth touchpoints including signup flows, profile completion, subscription conversions, re-engagement campaigns, and referral mechanisms
- Translate growth insights into design solutions—turn user behavior data, cohort analyses, and business requirements into high-impact user experiences
- Design scalable growth systems—create templates, frameworks, and design patterns that enable rapid testing and iteration across growth initiatives
- Collaborate with Growth PMs, Data Analysts, and Engineers to identify growth opportunities, prioritize experiments, and measure design impact on key business metrics
- Optimize post-launch performance through continuous testing, user feedback integration, and data-driven design iterations
- Establish growth design culture by championing experimentation, sharing learnings, and mentoring team members on growth-focused design thinking
Growth-Specific Focus Areas:
- User acquisition and conversion optimization
- Onboarding and activation experience design
- Subscription and monetization flow optimization
- Retention and re-engagement campaign design
- Referral and viral growth mechanism design
- Personalization and recommendation interface design
Ideal Candidate
- Masters/Bachelor's from premier institutions (IIT, BITS, NID)
- 5 -8 years of full-stack product design experience with proven growth impact
- Strong portfolio demonstrating conversion optimization and growth-focused design solutions
- Experience with growth experimentation, A/B testing, and data-informed design decisions
- Proficiency in Figma, prototyping tools, analytics platforms, and growth measurement tools
- Understanding of subscription business models, pricing psychology, and monetization strategies
- Experience designing for both web and mobile platforms at scale
- Strong analytical mindset with ability to translate business metrics into design solutions
- Knowledge of user acquisition channels and performance marketing touchpoints
Bonus Traits:
- Experience in subscription-based or marketplace products
- Background in conversion rate optimization (CRO)
- Understanding of international market expansion and localization
- Experience with AI-powered personalization and recommendation systems

Requirement: BPCS & LX Technical Support
A qualified technical consultant shall be identified and assigned to provide BPCS 6.0.04 and Infor LX technical support and development services as defined in the SOW.
Minimum Qualifications
• At least 10 years of experience with IBM iSeries / AS400 environments
• Hands-on experience with BPCS ERP and Infor LX
• Strong skills in RPG / RPGLE, CL, and DB2
• Experience supporting manufacturing or supply chain ERP systems
Responsibilities
• Monitor and resolve support tickets for BPCS/LX environments
• Troubleshoot production issues and system integrations
• Perform custom development, enhancements, and reporting
• Provide weekly updates on tickets, hours, and resolutions
Availability
• Support during Monday–Friday, 8:00 AM – 6:00 PM EST
• After-hours support as required with prior approval
The selected resource must comply with client security policies and access requirements and be approved before engagement begins.
Job Role:
The role is for an SAP UI5 Consultant responsible for developing and enhancing web applications using SAP UI5 and related technologies.
Responsibilities:
- Develop Fiori-like web applications based on SAPUI5.
- Implement REST Web services and enhancements to SAP Fiori apps.
- Work with Web Technologies including HTML5, CSS3, and JavaScript.
- Participate in knowledge transfers and evaluate new technologies.
- Understand and implement software architecture for enterprise applications.
Qualifications:
The candidate should have a BA/BE/BTech qualification with excellent verbal and written communication skills in English. Ability to work flexible hours is necessary.
Job Description:
Ideal experience required – 6-8 years
- Mandatory hands-on experience in .Net Core (8)
- Mandatory hands-on experience in Angular (10+ version required)
- Azure and Microservice Architecture experience is good to have.
- No database or domain constraint
Skills:
- 7 to 10 years of working experience in managing .net projects closely with internal and external clients in structured contexts in an international environment.
- Strong knowledge of .Net Core, .NET MVC, C#, SQL Server & JavaScript
- Working experience in Angular
- Familiar with various design and architectural patterns
- Should be familiar with Git source code management for code repository.
- Should be able to write clean, readable, and easily maintainable code.
- Understanding of fundamental design principles for building a scalable application
- Experience in implementing automated testing platforms and unit test.
Nice to have:
- AWS
- Elastic Search
- Mongo DB
Responsibilities:
- Should be able to handle modules/project independently with minor supervision.
- Should be good in troubleshooting and problem-solving skills.
- Should be able to take complete ownership of modules and projects.
- Should be able to communicate and coordinate with multiple teams.
- Must have good verbal & written communication skill.
We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.
Roles and Responsibility:
- Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
- Work on all aspects of maintenance of an already implemented customer including business process mapping
- Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
- Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.
External Skills And Expertise
- MBA in Supply Chain and Operations
- 0-3 years of relevant experience
- Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
- Excellent written and oral communication skills is a must.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Collaboration with various internal and external stakeholders.
- Ability to learn, execute and excel. Multitask and work with priorities.
- This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
- Working hours : As per the geography and region assigned.
Refer the below link for detail and to apply
https://zycus.sensehq.com/careers/jobs/56571
Software Engineering
- 4+ years of experience in designing, developing, and maintaining React-based applications
- 4+ years of hands-on experience in developing medium to large-scale applications using Javascript frameworks
- Experience with projects that involve, improving the reliability and performance of your web-apps, by leveraging different observability tools like Lighthouse, Sentry, and Datadog.
- Good understanding of functional programming paradigms and UI architecture patterns
- A decent understanding of cloud infrastructure like AWS to orchestrate and manage our applications.
- Experience with testing frameworks like JEST, modern auth mechanisms, and server-side rendering through frameworks like NextJS
- Experience with backend technologies like JAVA, and Kotlin would be good to have.
Product Development
- Ability to scope, review and refine user stories for technical completeness and to resolve dependency risks.
- Well-versed in working in an agile environment and being involved in different stages of SDLC - Design, Development, Code Review, Testing, and Release Management
- Ability to work with different CI/CD frameworks, with hands-on experience with Git or any similar source code management tools
- Continuously refactor applications so that they are easy to maintain, easy to extend, and contribute to
Your Tech Stack
Web Application Frameworks: React, Ruby on Rails
Programming Languages: ReasonML/Rescript, Typescript, Javascript, Kotlin, HTML, CSS
Tools and Libraries: Webpack, Sentry, NextJS, NodeJS, Jest, Figma
Communication: HTTP, GraphQL, Amazon SQS, Amazon SNS
Observability: Google Analytics, Lighthouse, Sentry, Kibana, Datadog
What you will build with us?
The front-end platform at Porter is geared toward developing a variety of products for customers, partners, and our internal teams. You will be a part of Porter’s Web Engineering Platform team.
What will be your primary focus?
- enabling our engineering teams to create highly reliable and scalable software systems, reduce client and server outages and increase system hygiene.
- building the right set of tooling and flows for our web and mobile teams, for improving developer productivity. This will enable our application teams to churn out user features rapidly and will help them build the best-in-class product solutions for our business teams.
- work on security initiatives, to protect information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability.
What will you closely influence?
- Providing the right user experience to our customers, partners, and cc agents when they reach out to us
- Building tools to help boost user growth on our platform including our driver onboarding, training and certification system, referral system, and lead management models. A step towards sustainable user growth and providing personalized experiences, on our platform
- Unlocking new growth levels for Porter, in form of our new vibrant customer base through business initiatives like Packers and Movers, Part-Load, and help Porter on its journey to becoming a super Logistic App.
- Enabling us to engage our partner ecosystem better with our fast-moving initiatives in the Insurance and Lending segments. Your work here will directly impact the livelihood of our partners
- Solving problems related to optimal pricepoint for partners and customers, matchmaking with supply and demand, and building confidence around payment experience and location tracking.
Position Purpose:
The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.
Major Tasks, Responsibilities & Key Accountabilities:
Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems
Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience:
3+ years
Preferred Qualifications:
- Should have worked in a SaaS Company
- Experience in creating developer friendly integrations with other Apps/Software
- Experience in writing SQL queries against a relational database
- Experience in version control systems
- Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
- Experience in an object-oriented programming language (preferably Java)
- Experience in source code version control
- Experience in Relational or noSQL database technology
- Experience in cloud computing techniques
- Experience in CI/CD tools
- Experience in microservice-based architecture
- Experience with modern debugging and root cause analysis techniques
- Exposure to security frameworks for user and services authorization and authentication
- Exposure to creating and executing unit, functional, destructive and performance tests
Responsibilities:
- Resolve complex technical issues and make design decisions to meet the critical requirements of scalable, highly available, multi-tenant enablement of services in the cloud.
- Independently investigate, present options, review and implement completely new functionality OR re-architect an existing solution to meet growing needs
- You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring continued functionality.
- Work with various external (application) teams to integrate with the product and help guide the integration.
- You will implement solutions that include database schema, business logic, and some presentation layer work.
- You will use existing methods and best practices in the software industry to create features and platforms with the highest levels of security, reliability, efficiency, and scalability.
- Experience mentoring senior developers.
Requirements:
- 8+ years of experience in software development experience with a proven track record of making technical decisions
- 8+ years of experience in coding in more than one programming language, e.g. Python, GoLang, node.js, etc
- Intimate working understanding of modern web applications from the database to browser
- Intimate understanding of MongoDB and extensive experience with database-driven applications
- Great problem-solving skills and ability to abstract functional requirements
- Excellent communicator in both technical and non-technical contexts
- Experience designing and improving complex software applications
- Experience coaching and mentoring developers at various levels of experience
- You have a sound understanding of programming fundamentals & their application to highly scalable web-based systems.
- You have successfully led a small agile team.










