Accountant

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

🎯 Job Overview:

We're looking for a highly skilled and motivated SEO Expert who knows the ins and outs of white-hat SEO strategies. You will be responsible for boosting our search engine rankings, driving qualified traffic, and enhancing our brand visibility through technical SEO, content creation, backlink building, and WordPress optimization.

🛠️ Responsibilities:

• Develop and execute a full-fledged SEO strategy to rank BikeFixUp at the top of Google and other search engines.
• Perform on-page and off-page SEO audits and implement technical fixes.
• Build high-quality backlinks through ethical strategies like guest posting, blog outreach, and social bookmarking.
• Write or oversee the creation of SEO-friendly articles, blog posts, and web content.
• Optimize existing content to improve rankings and engagement.
• Conduct keyword research using tools like Ahrefs, SEMrush, or Google Keyword Planner.
• Track and report SEO KPIs such as organic traffic, rankings, bounce rate, and conversions.
• Manage and optimize content using WordPress, ensuring all pages follow SEO best practices.
• Stay updated with the latest Google algorithm updates and white-hat SEO trends.
• Collaborate with developers, designers, and content teams to ensure smooth implementation of SEO best practices.

Job Description:

•    Develop tools and applications by producing clean, efficient code.
•    Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
•    Perform validation and verification testing and debug code.
•    Work collaboratively with others to achieve goals
•    Experience working in an agile environment
•    Experience in implementing Object-Oriented Python, Django.
•    Good understanding on Django ORM.
•    Experienced in interfacing with *third party API’s using REST
•    Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
•    Experience in Version Control with Git and Bit bucket.
•    Experience with JIRA the development progress and tracking deadlines of the project
•    Experience with web applications using technologies like HTML5,CSS, JavaScript, JQuery, AJAX, Angularjs, Reactjs and Bootstrap, XML.
•    Knowledge in Pandas, Numpy will be addons

Java developer roles will vary greatly depending on companies and job positions. Here are some typical roles and responsibilities of java developers:

• Contribute to all stages of software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals
• Develop and test software
• Identify and resolve any technical issues arising
• Create detailed design documentation
• Propose changes to current Java infrastructure
• Develop technical designs for application development
• Develop multimedia applications
• Write well designed, testable code
• Conducting software analysis, programming, testing, and debugging
• Manage Java and Java EE application development
• Develop documentation to help users
• Transforming requirements into stipulations
• Prepare and produce releases of software components
• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

With 14+ years of expertise in e-commerce, our client provides AI-powered solutions for quick scale-up of brands and equips them to serve a global audience efficiently. From Texas to India, it operates from 6 different locations and processes 5 million orders annually and are amongst the top 25 sellers on Amazon and Walmart.com.

Founded by entrepreneurs with rich international experience, this leading online store of USA works with over 2000 brands which include many known brands in the US and covers almost all major categories like beauty and healthcare, electronics and gadgets, furniture, toys and apparel and others.

It has won several accolades including Inc 5000, fastest-growing companies, two years in a row.

• Managing inputs, category profit & loss, promotion management, auditing and analysis, vendor escalations, and concise communications
• Growing selection, improving terms and cost structures, and building long-term relationships with vendors for the sub-categories assigned
• Demonstrating customer and category knowledge, being an advocate for a quality customer experience, and understanding the competition and industry
• Being responsible for long term growth opportunities and risk identification, planning, communicating, and partnering with internal teams
• Demonstrating a deep understanding of Online retail tools and becoming advocates for tool enhancements
• Attracting talent and making the right hiring decision, setting goals, and resource planning for the team
• Visiting trade shows in the US and other countries as per process requirements
• Creating mechanisms to help on-board new talent to the organization by continuously building a network of talent inside and outside of the company
• Effectively coaching and giving feedback to direct reports to help develop talent and supporting career development
• Setting and balancing goals across the team to optimize performance against department goals and employee development

Desired Candidate Profile

• 10+ years of experience doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing, or e- commerce
• Strong understanding of category, product, and vendor performance
• Proficiency in Excel
• Proven analytical skills
• Proven negotiation skills
• Proven experience leading teams & cross-functional projects
• Influencing abilities and vendor management experience
• Ability to think and react in a high-energy, fast-paced environment
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• A willingness to roll up sleeves to get things done
• Ability to work autonomously in a demanding and often ambiguous environment, with strong attention to detail and effective prioritization
• Preferably a valid US Visa    

Key responsibilities: 

• 1-2 years experience in React-Native based app development
• 1-3 years experience in Mobile app development (React-Native + iOS)
• Hands on experience in Redux
• Knows how to embed React-Native in a native (iOS/Android) component and vice versa
• Strong hold on JS/ CSS fundamentals
• Development experience of UI (layouts, animations, etc.) 
• Experience of customizing libraries
• Good understanding of Design and Architecture Patterns 
• Strong focus on app performance

Must have:

• Experience in iOS development
• Willingness to learn and work in React Native 

Good to have:

• Experience in unit testing 

We are looking for Dynamic Business Development Managers, who will be able to run the sales cycle from end-to-end. The job involves taking the qualified opportunities provided by the inside sales team, to closure, by creating strong rapport with decision makers and articulating the key differentiators of our solutions. We need go-getters with an entrepreneurial spirit and an outbound "hunter" mentality. You must be a naturally curious about Technology, self-motivated and committed to achieving targets, by creating new business opportunities across our entire technology portfolio.

ESSENTIAL FUNCTIONS:

• Quickly understand the various technology portfolios that Korcomptenz offers, uncover customer needs, articulate our key differentiators to secure the sale
• Strong team player who collaborates with other departments throughout the sales process and inspires confidence in prospects
• Powerful communicator and presenter – comfortable in using these skills to develop relationships with high-level executives
• Proven ability to aggressively uncover opportunities and convert them into new business
• Accurately record, track sales activity and report in CRM system

SELECTION CRITERIA :

Must possess excellent communication (written and spoken) skills

Successful track record selling Software Products and Services into the UAE Market as an individual contributor

Must have sold complex Enterprise IT solutions in ERP/CRM/Cloud/SaaS/Infrastructure/Data Analytics

Must have sold end-to-end deals in the UAE market

Graduates/Engineers/MBAs with at least 7+ years of relevant work experience

OTHER REQUIREMENTS:

Ability to survive and thrive in a competitive sales environment.

Results-focused and resilient professional who takes proactive action to meet sales goals

Passionate about enabling customer success with selling the best-fit technology solutions

Positive attitude and willing to go the extra mile

Dear All,

On behalf of one of our clients, we are hiring ambitious Sales & Marketing Executives

Job Description
As the sales and marketing executive you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating sales reports.
Research and recommend prospects for new business opportunities. Research and analyze sales options. Build and maintain relationships with clients and prospects. Working with the sales team to develop targeted sales strategies. Answering client queries about product specifications and uses. Maintaining client relations. Collect and analyze information and prepare data and sales reports. Build and maintain professional networks

Requirements
1. MBA in Marketing, Business, or a related field.
2.Proven work experience as a Sales and Marketing Executive.
3.High-level communication and networking skills.
4.A passion for sales.
5.Understanding of commercial trends and marketing strategies.
6.Ability to negotiate and understanding of marketing skills
7.Self-motivated and goal-oriented, desire to deliver results
8.Ability to create and deliver presentations
9.Fast learner and a quick thinker