Account Manager

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

As an Account Management Operations Intern, you will own the entire sales journey start to finish and beyond. You will take qualified opportunities through discovery, demos, relationship-building, negotiation, closure, and ongoing account management.

There’s no passing the baton here. Once an account is yours, you own it. From closing the deal to keeping the relationship strong and the customer engaged, you’ll be the go-to person throughout the journey.

We’re looking for someone who is sharp, persuasive, commercially savvy, and great with people someone who communicates with confidence, builds trust, thinks on their feet, stays driven through challenges, and knows how to turn opportunities into wins.

High ownership. High impact. One person. One account. End to end.

What You'll Do:

• Take It From “Hello” to “Closed”: Own the entire sales journey from first conversation and discovery to demos, negotiations, follow-ups, and the final handshake.
• Sell the Problem, Not Just the Product: Understand what’s keeping the prospect up at night and show them how Outbox can solve it.
• Keep the Deal Moving: Chase the right follow-ups, handle objections, negotiate smartly, and make sure promising opportunities don't go cold.
• Keep Your Pipeline Clean: Own your CRM like it’s your dashboard. Keep leads, conversations, next steps, and follow-ups updated—no lead left behind.
• The Deal Doesn't End at “Yes”: Once the deal closes, the account is still yours. Be the primary point of contact, build the relationship, coordinate with internal teams, and make sure the customer gets value.
• Close. Retain. Grow: Own your targets and turn customers into long-term accounts.

The Outbox Rule

You don't just close accounts. You own them.

From the first “Hey” to “Let’s renew” the account is yours end-to-end.

Candidate Profile

• A natural communicator and relationship builder confident in conversations, sharp at uncovering customer needs, and skilled at building trust, influencing decisions, and creating lasting relationships.
• Commercially driven with a strong bias for action you set ambitious targets, create momentum, stay persistent through the sales cycle, and consistently look for ways to move the needle.
• Tech-savvy and sales-stack fluent comfortable using CRMs, sales engagement platforms, automation tools, and data to stay organised, efficient, and ahead of the pipeline.
• Startup-ready mindset curious, adaptable, resourceful, and comfortable with ambiguity. You take ownership, move fast, and bring the energy to figure things out rather than wait for them to be figured out.

What are we looking for

• Own it, don’t outsource it. You take responsibility, follow through, and see things to the finish line no handoffs, no “someone else will handle it.”
• Bias for action, with results in mind. You’re proactive, resourceful, and always looking for the smartest way to turn a problem into progress.
• Think fast, communicate clearly. You can navigate challenges, ask the right questions, and keep everyone aligned without creating unnecessary noise.
• Comfortable with the unexpected. Priorities can shift, plans can change, and sometimes the job description goes out the window — you’re happy to step up, adapt, and contribute wherever the team needs you.
• Team-first, growth-minded. You enjoy collaborating, learning on the fly, sharing ideas, and celebrating wins together. You bring the energy, curiosity, and drive to make things happen.

Screening Process

We value transparency, open communication, and a great attitude just as much as technical skills. We look for people who are curious, adaptable, and excited to take on challenges. Our screening process is designed to assess the whole person ,not just the resume.

• Resume → First Look, We’ll look beyond job titles to understand your B2B SaaS sales experience, impact, and what you’ve actually owned.
• Screening → Let’s Talk, A conversation around your sales approach, problem-solving, communication style, and how you think on your feet.
• Sales Deep Dive → Show Us Your Game , Expect real-world scenarios around selling, pitching, demos, negotiation, and handling the unexpected.
• Final Round → The Big Picture, A two-way conversation to see if there’s a strong fit between you, the role, and the Outbox way of working.

The capsule for you to get a call

• You are a doer, not just a planner.
• Curiosity is your default setting.
• You thrive in chaos (the productive kind).
• You are always looking for a smarter way to do things.
• You would rather create impact than count hours.

Think you are a fit? Prove it. We are excited to meet the people who don't just dream big, they build bigger.

Lets get started!

Job Description :

We are looking for an experienced Sales Manager to drive international sales.. The role involves managing global clients, generating new business, and working closely with marketing and product teams to grow revenue across international markets.

Key Responsibilities

• Manage and grow international client accounts
• Generate new leads and close deals.
• Handle end-to-end sales cycle: prospecting, pitching, negotiation, and closure
• Build strong relationships with global customers and partners
• Work with marketing teams on lead generation and campaigns
• Identify new international markets and business opportunities
• Maintain sales pipeline and reports using CRM tools
• Meet monthly and quarterly sales targets

Required Skills & Experience

• 4–5 years of experience in international sales or business development
• Experience selling IT services, SaaS products, or AI solutions
• Strong understanding of sales and marketing fundamentals
• Excellent communication and negotiation skills
• Experience working with overseas clients and time zones
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)

Preferred Skills

• B2B sales experience
• Knowledge of digital marketing and lead generation
• Experience with US, UK, Europe, or Middle East markets

Why Join Us

• Work with cutting-edge IT / SaaS / AI products
• Exposure to global clients and markets
• Performance-based incentives and growth opportunities
• Fast-growing and collaborative work environment

Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact

🚀 1. Account Expansion (50%)

• –Drive product adoption within key accounts.
• –Identify and execute upsell opportunities.
• –Expand footprint through cross-selling initiatives.
• –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

• –Manage complex stakeholder relationships effectively.
• –Serve as primary contact for all client communications.
• –Navigate client organizations to identify key decision makers.

🧠 3. Strategic Insight (20%)

• –Analyze account performance to inform growth strategies.
• –Provide feedback to product teams for continuous improvement.
• –Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these

• ✓You must have experience in relationship management.
• ✓You must have the ability to identify upsell opportunities.
• ✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.

Are you someone who loves building relationships, owning the sales cycle, and turning opportunities into successful partnerships?

We’re looking for a driven, hands-on Sales Manager to join our growing team and take ownership of the sales journey — from identifying the right prospects to closing high-value deals.

🔍 What We’re Looking For?

• 3+ years of experience in B2B sales
• Strong track record in lead generation, client engagement, product demos, and deal closures
• Ability to independently manage the entire sales funnel
• Experience working with BFSI, FinTech, SaaS, or enterprise clients is preferred
• Strong understanding of consultative and solution-led selling
• Excellent communication, negotiation, and relationship-building skills
• A strong ownership mindset with a focus on revenue and outcomes

🎯 What You’ll Own?

• Own the complete sales cycle — prospecting → discovery → demos → negotiations → closure
• Identify and engage with key decision-makers across target accounts
• Understand customer challenges and position the right solution to address their business needs
• Build, manage, and consistently grow a healthy sales pipeline
• Drive meaningful conversations with CXOs and senior stakeholders
• Work closely with Pre-Sales, Product, and Customer Success teams to convert opportunities
• Maintain strong relationships with prospects and customers throughout the sales journey
• Take ownership of revenue targets and contribute directly to the company's growth

🌟 Why Join Us?

If you're someone who thrives in a fast-paced environment, enjoys solving customer problems, and gets excited by closing deals and creating real business impact, we'd love to hear from you. Come join us and be a part of a team that's building innovative solutions for the BFSI and lending ecosystem and transforming the way credit decisions are made.

Minimum 2 years of proven experience in B2B or Enterprise sales (preferably in SaaS, IT, or cybersecurity).

● Key Account & Post-Sales Management

● Data Management & Cross-Functional Collaboration

● Sales Campaigns & Client Engagement

● End-to-End Sales Management

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● Candidate should speak gujarati fluently.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Key Responsibilities:

👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs

to position an appropriate solution.

👉🏼 Update and create tailored client proposals and negotiate further to close the deals.

👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.

👉🏼 Manage proposal response process, including detailed RFP requirements, content

creation, and inputs from various sources.

👉🏼 Nurturing accounts and contacts through various mediums of communication.

👉🏼 Develop and implement overarching sales and business development strategy, sales

processes, structure, and best practices across the company.

👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for

proactive bids and proposals.

Business Development Manager – SaaS

Company: Sisuni Technology Pvt Ltd

Location: Bangalore

Employment Type: Full-time, Permanent

Experience: 3–5 years

CTC: ₹5–12 LPA + Performance Incentives

Job Summary

Sisuni Technology Pvt Ltd is looking for an energetic and results-driven Business Development Manager – SaaS to drive customer acquisition and business growth for our technology products, including Serveka E-commerce and HRM Cloud.

The candidate will be responsible for identifying target customers, generating business opportunities, conducting product demonstrations, developing strategic partnerships, negotiating with prospects, and converting opportunities into paying customers.

Key Responsibilities

* Develop and execute B2B SaaS business development strategies.

* Identify potential customers and new market opportunities.

* Generate qualified leads through direct outreach, LinkedIn, email, networking and partnerships.

* Conduct product presentations and demonstrations.

* Understand customer requirements and recommend appropriate solutions.

* Manage the complete sales/business development cycle from prospecting to closure.

* Build relationships with business owners, HR managers, decision-makers and enterprise clients.

* Develop channel, referral and strategic partnerships.

* Negotiate pricing, commercial terms and contracts.

* Maintain an accurate sales pipeline and CRM records.

* Achieve monthly, quarterly and annual revenue targets.

* Monitor competitors and provide market intelligence.

* Work closely with product, technology and customer-support teams.

* Collect customer feedback and communicate product opportunities to management.

* Prepare regular sales forecasts and business development reports.

Required Skills

* 3–5 years of experience in B2B sales/business development, preferably SaaS or technology.

* Strong understanding of SaaS sales cycles.

* Lead generation and prospecting skills.

* Excellent presentation and product-demo skills.

* Strong negotiation and closing ability.

* CRM experience.

* Excellent verbal and written communication.

* Strong relationship-building and networking skills.

* Target-oriented and self-motivated.

* Ability to work independently in a startup environment.

Preferred Experience

Experience selling any of the following is an advantage:

* HRMS / HRM software

* Payroll software

* ERP / business software

* E-commerce platforms

* SaaS products

* Cloud-based business applications

* B2B technology solutions

Performance KPIs

* Qualified leads generated

* Product demonstrations completed

* New customers acquired

* Monthly recurring revenue (MRR) generated

* Annual recurring revenue (ARR) generated

* Conversion rate

* Sales pipeline value

* Customer acquisition cost

* Revenue collected

Ideal Candidate

We are looking for someone who is hands-on, commercially driven and capable of building the sales pipeline from the ground up. The candidate should be comfortable working in a growing technology company and should take ownership of revenue generation rather than relying only on inbound leads.