
In this role, you will:
As part of a team focused on the preserving the customer experience across the organization, this Analytic Consultant will be responsible for:
- Understand business objectives and provide credible challenge to analysis requirements.
- Verify sound analysis practices and data decisions were leveraged throughout planning and data sourcing phases.
- Conduct in-depth research within complex data environments to identify data integrity issues and propose solutions to improve analysis accuracy.
- Applying critical evaluation to challenge assumptions, formulate a defendable hypothesis, and ensuring high quality analysis results.
- Ensure adherence to data management/ data governance regulations and policies.
- Performing and testing highly complex data analytics for customer remediation.
- Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed.
- Investigate and ensure data integrity from multiple sources.
- Ensure data recommended and used is the best “source of truth”.
- Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources.
- Must have a strong attention to detail and be able to meet high quality standards consistently.
- Other duties as assigned by manager.
- Willing to assist on high priority work outside of regular business hours or weekend as needed.
Essential Qualifications:
- Around 5+ years in similar analytics roles
- Bachelors, M.A./M.Sc. College Degree or Higher in applied mathematics, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis.
- Preferred programming knowledge SQL/SAS
- Knowledge of PVSI, Non-Lending, Student Loans, Small Business and Personal Lines and Loans is a plus.
- Strong experience with data integration, database structures and data warehouses.
- Persuasive written and verbal communication skills.
Desired Qualifications:
- Certifications in Data Science, or BI Reporting tools.
- Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment – Soft Skills.
- Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities.
- Ability to research and report on a variety of issues using problem solving skills.
- Ability to act with integrity and a high level of professionalism with all levels of team members and management.
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
- Ability to learn the business aspects quickly, multitask and prioritize between projects.
- Exhibits appropriate sense of urgency in managing responsibilities.
- Ability to accurately process high volumes of work within established deadlines.
- Available to flex schedule periodically based on business need.
- Demonstrate strong negotiation, communication & presentation skills.
- Demonstrates a high degree of reliability, integrity and trustworthiness.
- Takes ownership of assignments and helps drive assignments of the team.
- Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player.
- Be proactive and get engaged in organizational initiatives.

About ZF india
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We are looking for a skilled and 2.5-8 years experienced Senior Frontend Developer
Developer to join our talented development team. If you are passionate about cutting-edge
technologies, have a proven track record of delivering high-quality solutions, and thrive in a
collaborative and fast-paced environment, we want to hear from you.
Roles and Responsibilities:
● Develop and maintain robust and scalable web applications using Angular and Mobile Application React Native Application.
● Collaborate with cross-functional teams to define, design, and ship new features.
● Lead the architecture and design of complex software solutions.
● Ensure the technical feasibility of UI/UX design and implement responsive and user-
friendly interfaces.
● Implement best practices in software development, code reviews, and
documentation.
● Work closely with product management and stakeholders to understand
requirements and translate them into technical solutions.
● Optimise applications for maximum speed and scalability.
● Troubleshoot, debug, and resolve software defects and issues.
● Stay updated on emerging technologies and trends in MEAN/MERN stack
development and AWS Cloud services.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
About the role:
We are looking for an experienced Software Development Engineer II (SDE2) to help deliver high visibility and impact features for the ChakraHQ Platform. ChakraHQ Platform is the world's first Omnichannel Process Automation Platform. Imagine AWS but for operations and business teams; built on cutting edge technology stacks, to solve problems for modern businesses.
Technology specialists at ChakraHQ are at the core of the company's decisions and vision. As an SDE2, you will contribute to the design and development of the core technology stack of the ChakraHQ Platform. Working closely with Engineering, Product Management, Sales and Customer Success you will take ownership to develop features, plugins and custom fixes that will materially impact customer’s and ChakraHQ’s business. You will also be responsible for maintaining a streamlined build and CI/CD system. You will help coordinate the incorporation of upstream features into the ChakraHQ Platform.
Technologies you will work with: NodeJs, PostgreSQL, Serverless, Elasticsearch, Kibana, AWS, Google Cloud
Responsibilities:
- Design, develop and maintain features, services, products that are part of ChakraHQ
- Own delivery of said features and services
- Own success of the products by tracking its lifecycle with customers
- Build systems that scale horizontally
- Write automated tests to ensure code quality
- Work with customers to build a product roadmap
- Work with sales & marketing to sell your product to end-users
- Work as an integral part of an agile software development team to build features end-to-end
- Support those features in the ChakraHQ production environment by participating in an on-call rotation
Position Requirements:
- Bachelor's degree in Computer Science.
- 3+ years of experience working on teams to develop and deploy web or mobile applications
- Extensive experience in any one backend programming language - Java, NodeJS
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
- Proficiency with git and Github workflows
- Expertise with test-driven development and automated testing
- Excellent analytical and problem-solving skills
- Excellent communication skills and fluent English
- Open to learn and work on new technologies
Candidates : only Indian candidates (NRI, OCI also accepted). Indians can only apply and they work across geographical locations.
Services provided
Architecture
Interiors
Parametric consultancy
The present role is a Backend Developer – SDE role for Goscale - Apna Tech
Collaboration.
About Goscale
Goscale is a premium technology company focusing on helping companies building
world class scalable products.
Goscale works with premium product companies (Indian and International) like - Swiggy,
ShareChat, Grab, Capillary, Uber, Workspan, Ovo and many more. We are responsible
for managing infrastructure for Swiggy as well.
We focus on building only world class tech product and our USP is building technology
can can handle scale from 1 million to 1 billion hits.
We invite candidates who have a zeal to develop world class products to come and work
with us.
About Apna
apna is India’s most trusted and fastest growing professional platform. apna aims to
connect the right jobs to the right people in the shortest possible time and deliver a
delightful holistic experience to job seekers and recruiters.
It is a one-of-a-kind comprehensive professional app where alongside job search, you
can do a lot more like learn new skills, network with like minded people, get support to
start your business, engage with particular professional communities to hone your skills
and share your expertise.
In the words of our users, apna is one of the most rewarding interactive career apps in
India.
Required Skills:
Take ownership of end-to-end product development
Be champion of Test Driven Development methodology
Building reusable code and libraries for future use
Optimization of the application for maximum speed and scalability
Implementation of security and data protection
Technical Documentation around the owned product
Skills And Qualifications:
Expert level in OOPS concepts and REST API development. Typically 4+ years of
professional experience
Proficiency in one or more of the following languages: Python, Java, Ruby, Go
Knowledge around ElasticSearch, RabbitMQ, Redis
Integration of multiple data sources and databases into one system
Implementing automated testing platforms and unit tests
Proficient understanding of git
Knowledge of GCP would be a plus




You should also be in the habit of writing well-documented, clean code, to be able to pass successful projects on to other developers to iterate upon and flesh out. You should have a keen interest in keeping up to date with modern coding practices. We love to see creativity and experiments, especially with WebGL/Three.js for stunning visuals on the web.
Knowledge of JavaScript + HTML5 + CSS3
Experience in frontend frameworks (Angular, React, Vue, etc.)
Experience in backend frameworks (Node.js or similar)
WebGL/Three.js is a plus.
Working knowledge of C/C++.
Nice to haves:
Understanding of Computer graphics or game development
Experience with WebAR/WebVR (collectively WebXR)
Most important:
1. Out-of-the-box thinking
2. Proactive executioner
3. Loves building great products
4. Smart worker
Perks:
1. Great office.
2. Awesome team.
3. Will get to work on the cutting edge of AR/VR.
4. Unlimited coffee.

