House Keeping

Job Summary

We are looking for an experienced Python DBA with strong expertise in Python scripting and SQL/NoSQL databases. The candidate will be responsible for database administration, automation, performance optimization, and ensuring availability and reliability of database systems.

Key Responsibilities

• Administer and maintain SQL and NoSQL databases
• Develop Python scripts for database automation and monitoring
• Perform database performance tuning and query optimization
• Manage backups, recovery, replication, and high availability
• Ensure data security, integrity, and compliance
• Troubleshoot and resolve database-related issues
• Collaborate with development and infrastructure teams
• Monitor database health and performance
• Maintain documentation and best practices

Required Skills

• 10+ years of experience in Database Administration
• Strong proficiency in Python
• Experience with SQL databases (PostgreSQL, MySQL, Oracle, SQL Server)
• Experience with NoSQL databases (MongoDB, Cassandra, etc.)
• Strong understanding of indexing, schema design, and performance tuning
• Good analytical and problem-solving skills

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

•  5 to 10 years of work experience as a .net developer

•  Proficiency in building web-based applications

•  In-depth knowledge of the .net languages and database - asp.net web API, c# - asp.net MVC - SQL

•  In-depth knowledge angularjs, service stack

•  Familiarity with identity (3rd party)

•  Proficiency using git version control.

•  Familiarity with agile environments

•  Troubleshooting abilities

•  Good communication skills

•  "Azure web app, azure storage "analyze system requirements and prioritize tasks

•  Write clean, testable code using .net programming languages

•  Develop technical specifications and architecture

•  Test and debug various .net applications

•  Review and refactor code

•  Deploy fully functional applications

•  Upgrade existing programs

•  Document development and operational procedures

• Developing and implementing HR strategies and initiatives aligned with the overall business strategy
• Bridging management and employee relations by addressing demands, grievances or other issues
• Managing the recruitment and selection process

Role: SW Project Manager

Location: Hyderabad

Fulltime

Experience: Should be from Automotive SW Background 

Must Have:

• Experience of working in any of the commercial AUTOSAR stack (EB/Vector/KPIT/Mentor/Arccore etc.)
• Very good problem resolution and debugging skills.
• Very good communication and cross cultural skills.
• Experience in project planning, estimation, budget control, release management
• Very good knowledge in ASPICE

Good To Have:

• Experience in migrating base software from legacy to AUTOSAR architecture
• Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Mem/OS/RTE)
• Experience of working in Vector AUTOSAR stack.
• Experience in Infineon multicore processors - 2xx series.

Job Roles and Responsibilities:

• Manage a team of engineers in the role of local software project manager
• Responsible for software delivery out of India Site.
• Follow ASPICE process (develop SRS, SDD, SW Construction, Software Unit Verification) before delivering software to OEM
• Travel to various ZF locations across the globe based on need.

• Define and document detailed requirements detailing market opportunities and associated technical integrations in collaboration with architects, engineers, and key stakeholders with ISVs and strategic partners.
• Drive product execution across a large set of engineers, product designers, and product managers.
• Collaborate with Product Marketing on company Platform collaterals and sales tools such as articles, datasheets, white papers, blogs, how-to videos, demos, etc.
• Conduct usability testing interviews to gather feedback on Product integration prototypes.
• Identify market opportunities and conduct customer/user research interviews in conjunction with lead Product Managers.
• Deliver product management analysis, including market requirements, and customer experience artifacts.
• Develop a deep understanding of the RDBMS competitive market landscape and product analysis.
• Own the roadmap of active and future projects and maintain the backlog of features and priorities.
• Be outcome and KPI drove to achieve growth of your products and take the right actions accordingly.
• Work with the engineering and product team to ensure proper investment and execution in support of your strategy.
• Communicate regularly with senior leadership on status, risks, and change control.

Requirements:

• Have 5+ years of relevant experience in a technical role, with at least 3 years of those in a product management role.
• Have experience defining a roadmap and managing incremental execution through successful launches.
• Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
• Thrive in the dynamic environment that comes with being part of a fast-moving startup. That means flexibility as well as dealing with ambiguity.
• Experience working across organizations with Sales, Marketing, Support, Product, Engineering, and Design.
• 2+ years experience in data infrastructure or related IaaS products and/or services; AWS and/or Google Cloud background preferred.
• Strong communication skills, analytical skills, and data-driven product decision-making mindset.
• Experience with product management planning and design tools - Confluence, JIRA, Balsamiq, AHA!

Nice to have:

• Strong proficiency in the big data ecosystem e.g. Kafka, Spark, or similar technologies.
• Technically savvy and experienced with the cloud, APIs, enterprise software.
• Worked on data platforms or streaming applications.

Makebot Robotic Solutions PVT. LTD.

About the Company

Makebot is a leading STEAM Education provider offering new age experiential learning for student’s age group 6 years onwards. Makebot STEAM Learning programs includes robotic kits, AI programming, IOT applications, multi-year curriculum, STEAM activity based worksheets, trainer's manual and learning evidence for parents. Makebot also offer all STEAM learning program in both classroom and online model.

Makebot is an education vertical of Globalspace Technologies Ltd., founded in 2010 and listed on Bombay Stock Exchange (BSE: GSTL) .

Position: Telesales Sales Executive

Location: Mumbai

Languages:  Good Communication Skills

Job Category:  Sales

Job Type:  Full Time

Job Description:

• Studying the details of all programs and offerings of company
• Should be able to communicate all the relevant information to the customer
• Cold calling, Internet research, Data collection, Lead generation, Outbound calling, Customer relation building, Email Campaign management
• Obtaining and updating lists of individuals contact details and status
• Noting important details of each conversation and share relevant feedback
• Attending regular team meetings to clarify progress and performance-related expectations.
• Meeting all sales targets
• The patience and ability to engage customers in conversation.
• Should follow the company process
• Should be able to take timely follow ups with prospects.
• Bring the lead to closure.
• Qualifications and skill required:
• Any Graduate
• Computer literate
• Good verbal communication.
• Ability to switch your communication style on a whim.
• Superb interpersonal, research, and record-keeping skills.
• Good interpersonal and problem solving skills.

Gender:   Male/Female

Experience:  1-2 Years