Sales Development Representative

Job Title: UI/UX Designer & Video Editor

Location: Surat

About the Role:

We’re looking for a creative powerhouse who can blend beautiful UI/UX designs with engaging video content! If you’re skilled in design tools like Figma, Photoshop, and Illustrator, and can bring stories to life with After Effects and Premiere Pro, we’d love to have you on our team.

Key Responsibilities:

• Design intuitive and eye-catching UI/UX for web and mobile apps using Figma
• Create promotional videos, reels, and motion graphics with After Effects and Premiere Pro
• Develop graphics, banners, and visuals using Photoshop, Illustrator, and Canva
• Collaborate with developers and marketing teams to deliver cohesive brand experiences
• Stay updated on design and video trends to keep our content fresh and engaging

Requirements:

• 1-3 years of experience in UI/UX Design and Video Editing
• Proficient in Figma, Photoshop, Illustrator, Canva
• Skilled in After Effects and Premiere Pro for video editing & motion graphics
• Strong portfolio showcasing both design and video projects
• Good understanding of design principles, typography, and color theory
• Ability to manage multiple projects and meet deadlines

Objectives of this Role

• Drive the product and business-planning process across cross-functional teams of the company
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re successful achieved
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans

Daily and Monthly Responsibilities

• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Develop product positioning and messaging that differentiates TrustCheckr and its features across primary market segments

Skills and Qualifications

• Bachelor’s degree in product design or engineering or MBA
• Strong experience in a SaaS/Identity Space/Fintech is a plus
• 1 to 2 years of experience

JOB DESCRIPTION :

COMPANY DESCRIPTION

Gurucul is transforming enterprise security with user behavior and predictive analytics. If you enjoy

working in a fast-paced, rapidly growing and progressive environment, this is the position for you.

Gurucul offers competitive compensation packages and full benefits for all full-time employees.

JOB DESCRIPTION: Technical Lead

Seeking a Java Technical Lead Developer, who will create scalable multi-tier web applications in an agile

software development environment. Applicant should have significant hands-on experience in designing

and coding server components.

The ideal candidate must be able to design and develop enterprise-scale information security software

in collaboration with the engineering team in India and with their counterparts in the US.

SKILLS AND QUALIFICATIONS

• 8 to 14 years experience working as a Java developer on Web/EE applications, ideally multi-tenant SaaS products and at least 3 years as a tech lead.
• Expert in core Java development and Java EE technologies.
• Solid experience building server-side components for enterprise applications.
• Good understanding of browser-side development using any one of the frameworks like Angular, React etc.
• Good understanding of Single-page applications architecture.
• Good understanding of HTML/HTML5, CSS/CSS3, Javascript and object-oriented javascript Should be well versed with server-side and client-side design patterns and anti-patterns.
• Experience using Spring and Hibernate in a commercially available software product.
• Good experience in MVC Architecture like Grails, Spring MVC, Servlets and JSP API programming.
• Exposure to maven/Gradle build script.
• Exposure/Experience with Hadoop and related big data technologies.
• Experience with Git/Gitlab.
• Experience in JMS, Kafka, and Logstash would be considered an added advantage.
• Good understanding of REST APIs and JSON.
• Expert in RDBMS like MySQL 8, SQL, SQL query design, tuning, and experience working with very large databases.
• Experience in multi-threading, and building cluster-aware applications.
• Strong communication skills.
• BS/MS degree in Computer Science, Engineering or related discipline.
• Experience with DevOps pipelines using tools like Jenkins, Gitlab, and Nexus would be a big plus.
• Experience in working in SCRUM as a scrum master.

WHAT TO EXPECT

• Provide inputs in the architecture and design of enterprise applications targeting Fortune 500 companies.
• Development of web-based Enterprise Applications using cutting-edge technologies.
• Gain an insight into enterprise security challenges as it relates to information/Application and infrastructure protection.
• Work closely with a brilliant team based in the USA and India that has successfully launched several software companies.

LOCATION

• The position is based in Pune (India)

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Responsibilities:

1. Identify and research new business opportunities and potential clients.
2. Support the implementation of business development and marketing strategies.
3. Conduct market research to understand trends, competitors, and customer needs.
4. Generate leads through various channels, including email, phone, social media, and events.
5. Collaborate with sales and marketing teams to create engaging content and promotional materials.
6. Attend business meetings, conferences, and events to network with potential clients.
7. Maintain accurate records of business development and marketing activities.
8. Provide regular progress reports and updates to the team.
9. Stay up-to-date with industry trends and best practices.

Qualifications:

• Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
• Ability to work independently and within a team in a fast-paced environment.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.

• M. Com with 4 / 5 years of experience,
• CA Inter with 3 to 5 years of experience,
• preferably in MIS reporting, Monthly closing of Books of Account, preparation of P&L, Balance Sheet, Schedules, etc.
• Working knowledge in SAP preferable