Sales Development Representative

Procedure is hiring for WorkHero.

WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, scheduling, and paperwork. WorkHero combines expert office managers with automation and AI tooling, enabling a small team to take real ownership of that back-office work

We’re hiring a senior engineer to own our real-time voice stack end to end—AI agents operating on live phone calls—and the data platform that turns those calls into insight: call → transcript → events → warehouse → dashboards. You’ll own meaningful systems end to end alongside a small, senior team with deep experience in AI, product, and the trades.

What you’ll build

• New product screens and flows (jobs, customers, invoices, scheduling) in React and React Native, especially AI chat UI (chat & tool result rendering, streaming responses, human review and feedback loops)
• AI workflows in production: tool-using agents, RAG/search, classification/extraction, and human-in-the-loop flows
• Automations: Contribute new features and improvements to our AI-powered business automation platform

In addition, you’ll own our first investments into a realtime voice stack and the call-data platform behind it. For example:

• Realtime voice agents on live phone calls: telephony/WebRTC integration, streaming speech-to-text and text-to-speech, turn-taking, interruption handling, and latency optimization
• Voice pipeline reliability: backpressure, failover, graceful degradation, and monitoring for live calls
• Call-data pipeline: transcripts, events, and structured extraction flowing from every call into the warehouse
• Analytics & dashboards: data modeling and conversation-intelligence features on top of call data
• Evals & monitoring for voice agents: quality metrics, drift detection, and cost/latency tracking
• Cloud infrastructure: scaling our platform with infrastructure as code, queues and orchestration, and CI/CD

Responsibilities

• Analyze requirements and propose innovative AI-native solutions to technical problems
• Write clean scalable code
• Own the voice and data stack end-to-end: design, build, test, deploy, and operate
• Optimize the performance, latency, and cost of our real-time AI systems
• Respond to critical system issues and ensure continuous system reliability
• Mentor team members and collaborate across teams, especially with product and subject matter experts
• Work to understand the needs of our users and think creatively about how to solve design challenges in your work
• This is a Remote role. We expect a minimum 4 hours overlap with the WorkHero team (11 AM - 3 PM ET).

Qualifications

• Senior-level backend experience (typically 5+ years) shipping production systems that you've owned
• Hands-on experience with realtime voice or streaming systems: telephony (SIP/Twilio), WebRTC, streaming STT/TTS, or frameworks like LiveKit or Pipecat — or comparable experience with demanding realtime/streaming infrastructure
• Data engineering fundamentals: event pipelines, data modeling, warehousing, and analytics on production data
• Strong proficiency in a typed backend language (TypeScript preferred; comparable experience welcome)
• Hands-on experience with LLM-powered features (usage, prompting, optimization, etc) and AI architectures
• The ability to work with infrastructure as code (terraform), cloud, and CI/CD systems at scale. We're a small team, so we own the whole stack!
• Excitement to leverage AI coding tools to their maximum benefit. We love Claude Code and Cursor and are constantly looking for better ways to leverage our time to build fast and build for scale.

Nice to have

• experience with voice-AI platforms (Vapi, Retell, Bland, Deepgram, LiveKit) or conversation-intelligence products (e.g. Gong-style analytics)
• experience scaling cloud infrastructure, especially AWS, and how to get the most out of key AWS services
• experience with workflow automation tools like n8n or Lindy
• experience with React for building internal dashboards
• experience with HVAC or back-office business workflows

WorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

External Skills And Expertise

Must have Skills:

• Scala
• Spark
• SQL (Intermediate to advanced level)
• Spark Streaming
• AWS preferable/Any cloud
• Kafka /Kinesis/Any streaming services
• Object-Oriented Programming
• Hive, ETL/ELT design experience
• CICD experience (ETL pipeline deployment)

Good to Have Skills:

• AWS Certification
• Git/similar version control tool
• Knowledge in CI/CD, Microservices

Head of Marketing


Location : Gurgaon

Head of Marketing responsibilities include:
• Crafting strategies for all Marketing teams, including Digital, Advertising,
Communications and Creative
• Preparing and managing monthly, quarterly and annual budgets for the Marketing
department
• Setting, monitoring and reporting on team goals


Job brief
• We are looking for a Head of Marketing who’ll lead all our marketing activities from
social media and digital campaigns to advertising and creative projects.
• Head of Marketing responsibilities include developing plans to help establish our brand,
allocating resources to different projects and setting short-term and long-term department
goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d
like to meet you.
• Ultimately, you will run our Marketing department in ways that promote higher
profitability and competitiveness.

Work Description:
• Craft strategies for all Marketing teams, including Digital, Advertising, Communications
and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing
efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

Client:- E&Y

Role:- Permanent

Experience in full cycle implementation of software development projects using .NET 4.0 and above, C#, ADO.NET, ASP.NET, MVC.

Experience in developing Web API and RESTful web services.

Experienced with client-side programming HTML, CSS, AJAX

Experience with Javascript frameworks like AngularJS, BackboneJS, jQuery, jQuery Mobile.

Programming skills on SQL Server with strong database design.

Good experience with design patterns, object-oriented design and programming.

Must have good analytical, debugging and problem-solving skills.

Good communication skills.

What You Need for this Position:

5+ yrs. of experience in .NET 4.0 and above, ASP.NET, MVC.

5+ yrs. of experience in jQuery and Javascript.

5+ yrs. of experience in CSS.

5+ yrs. of experience in LINQ and entity framework.

Required Candidate profile

Strong analysis, design, programming and testing skills

Excellent Coding Skills

Ability to learn new Technologies

Must be a self-starter who requires minimal supervision.

Good communication skills, experienced in direct client interaction

Should be capable of executing projects independently

Should be creative, quick learner and hard working

We seek to hire skilled Magento Developers who can add value to our hustling team.

Responsibilities:

Specializes in backend development.

Certified Magento developers will be prefered.

Strong PHP, MYSQL, OOPS, Javascript and RDBMS concept.

Experience in development, customization and integration on Magento 2.x

Developed & managed e-commerce websites using Magento Enterprise/community.

Should have strong knowledge of MVC architecture.

Eav Concepts must be clear.

Good Knowledge of UI components and knockout js.

Well aware of magento directory structure and purpose of each directory.

Should have good Communication skills.

Should have technical bent of mind

Should have problem solving, prioritizing tasks, multi-tasking abilities

Should be able to understand and handle tasks independently.

Ability to work to deadlines & as a team member.

Should be aware of current Magento coding guidelines.

Working knowledge of GIT

Must have knowledge of working on magento theme and its structure

Must be aware of magento code flow and magento core modules.

Should have have knowledge Rest api and graphQl

Experience in React js (Pwa Studio) will be prefered.

• Translate functional requirements into technical requirements
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• Write coding solutions using key Salesforce core programing languages (Apex,

Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)

• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• You have a strong understanding of workflow, process builder and flows
• Experience with CI/CD and deployment techniques in Salesforce
• Possess an expert level of knowledge of a CRM Sales and Customer Service functionality and integrations to external systems
• Experience with Security Model in Salesforce
• Hands-on Experience of Data Migration in Salesforce
• Experience with key areas of enterprise architecture, including integration technologies, single sign on
• Be flexible with changing priorities and comfortable working independently

• Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail
• Identify bugs and align with requirements during debugging
• Write test classes for the class that you develop and ensure more than 80% code coverage
• Test bug fixes to make sure they work as per requirements, then deploy them to production

B.E. (Computers) or equivalent candidate is required for this profile along with expertise In Java/ PHP Programming. We are looking for a thoughtful Java/ PHP Developer. Must have strong fundamentals. You will be joining the core team of a rapidly expanding company focusing on making Google Workspace- Cloud Telephony products. We are generally agnostic of language, technology or tools; we use whatever fits the bill best. However, we emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices. You must possess the ability to work on projects without detailed instructions; being a self-starter and taking ownership is a crucial requirement for this role. Good Communication Skill is essential.

Responsibilities:

• Design and build applications on Java/ PHP
• Code review 
• Guide team members 
• Keeping the code optimized and readable.
• Coordination with team members and customer
• Coding, Bug fixes and unit testing
• Coordination with team members and customer

Who Should apply 

1. Candidate should have  2-4 year of work experience  
2. PHP/ Java Developer
3. Having Good Communication Skills

Specific Skill Sets:

• We are looking for a candidate who can work flexibly
• Experience in working on any one of the MVC architectural pattern : Codeigniter / Laravel / Yii/ Struts 2 would be an added advantage 
• Know your way around HTML, HTML5, CSS, CSS3, PHPScript, JQuery and frontend frameworks (such as Ember.js, React.js)
• Must have built SOAP / REST APIs / backends
• Knowledge of APIs and platform capabilities
• Past experience of shipping mobile products (live apps in Play Store a huge plus).
• Expertise in working on multi­threaded apps, XML & JSON, and web services. 
• Should be very strong in Computer Science fundamentals (such as threads, virtual memory, process stacks etc.)
• Should have worked on different data stores (RDBMS, No-SQL) and know when to use what, how to scale them etc.
• Ability to work on projects without detailed instructions; being a self­starter and taking ownership is a crucial requirement for this role.
• Good communication skills is an essential advantage for collaborating with customers and the team.