Academic Counsellors

Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers. We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Engineering organization. While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate technical support.

Responsibilities:

• Answer customer questions through our support queue
• Be the voice of the customer to the Product and Engineering organizations
• Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
• Take ownership of pushing cases to resolution, including working with developers
• Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation
• Qualifications (your experience):
• Highly empathetic and passionate about helping others at a moment's notice
• Applied coding knowledge - Front End or API
• Reliable and active team member
• Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
• Conversational fluency in spoken and written English
• 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
• 2+ years of professional experience working in a customer-facing role
• Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)

Wissen Technology

Job Description – Technical Lead (Java Spring Boot + Angular)

Location: Whitefield, Bangalore (Work from Client Office)

Experience:-10+ years

Positions: 1

Role Overview

We are looking for a highly skilled Technical Lead with strong experience in Java Spring Boot

and Angular to lead a team of developers for a client project based out of Whitefield,Bangalore. The role requires hands-on development, design, architecture understanding, code review, and team coordination.

Key Responsibilities

● Lead a team of 9 developers and provide technical guidance.

● Perform hands-on development using Java, Spring Boot, Angular.

● Drive solution design, code quality, best practices, and performance optimization.

● Work closely with the client’s product owners and architects.

● Conduct code reviews, technical grooming, and sprint planning.

● Troubleshoot and resolve complex technical issues.

● Ensure timely delivery of modules with high quality.

● Mentor team members and support them in solving technical blockers.

Technical Skills Required

● Strong expertise in Java 8+, Spring Boot, REST APIs.

● Strong front-end experience with Angular 8+, TypeScript, HTML, CSS.

● Experience with SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).

● Hands-on with Git, Maven/Gradle, Jenkins, CI/CD.

● Knowledge of cloud platforms (AWS) is an added advantage.

● Experience with Agile/Scrum methodologies.

Soft Skills

● Excellent communication and client-facing skills.

● Ability to lead, mentor, and motivate the team.

● Strong problem-solving and analytical skills

• Meet contractual requirements for advertising campaigns with a high degree of accuracy 
• Serve as a point of contact between advertisers and internal departments to ensure all client needs are met 
• Gather client design requirements and work with in-house designers/outside vendors to ensure all creative needs are met  
• Implement and schedule advertisement campaigns for a range of clients across a wide variety of industries and digital media platforms.
• Coordination with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines
• Manage the launch of new custom units to ensure the success of campaign and revenue goals 
• Analyse ad campaign reports and provide recommendations to sales representatives/clients 
• Drive the Operations, Implementation & Client servicing unit end to end
• You will be responsible for the post-sales implementation of the car branding on the site
• Coordination with the fleet agency to ensure that the required fleet is available in the requested city.
• Implement business reviews of campaigns and address preset metrics for success 
• Onboarding new vendors for fleet, printing and mounting teams.

A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers.

We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to a landing! Opportunity for disproportionate non-linear impact, learning and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.

Key Responsibilities:

1.   Data Strategy and Vision:

·       Develop and drive the company's data analytics strategy, aligning it with overall business goals.

·       Define the vision for data analytics, outlining clear objectives and key results (OKRs) to measure success.

2.   Data Analysis and Interpretation:

·       Oversee the analysis of complex datasets to extract valuable insights, trends, and patterns.

·       Utilize statistical methods and data visualization techniques to present findings in a clear and compelling manner to both technical and non-technical stakeholders.

3.   Data Infrastructure and Tools:

·       Evaluate, select, and implement advanced analytics tools and platforms to enhance data processing and analysis capabilities.

·       Collaborate with IT teams to ensure a robust and scalable data infrastructure, including data storage, retrieval, and security protocols.

4.   Collaboration and Stakeholder Management:

·       Collaborate cross-functionally with teams such as marketing, sales, and product development to identify opportunities for data-driven optimizations.

·       Act as a liaison between technical and non-technical teams, ensuring effective communication of data insights and recommendations.

5.   Performance Measurement:

·       Establish key performance indicators (KPIs) and metrics to measure the impact of data analytics initiatives on business outcomes.

·       Continuously assess and improve the accuracy and relevance of analytical models and methodologies.

Qualifications:

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or related field.
• Proven experience (5+ years) in data analytics, with a focus on leading analytics teams and driving strategic initiatives.
• Proficiency in data analysis tools such as Python, R, SQL, and advanced knowledge of data visualization tools.
• Strong understanding of statistical methods, machine learning algorithms, and predictive modelling techniques.
• Excellent communication skills, both written and verbal, to effectively convey complex findings to diverse audie 

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, sales analytics dashboard and CRM’s integration pipeline.

Responsibilities:

• Driving end-to-end, design and implementation of features and UI.
• Design, develop, and maintain integrations with multiple file types, and existing software packages.
• Build software for a first-class onboarding experienceCollaborate with sales, marketing and engineering teams for requirements through to delivery.
• Design and implement marketplace and payment integrations.
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning web-based storage and applications
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software.
• Create security and data protection settings.
• License/admin level features access settings.

ob Description

Work Location : India/Remote 

Work Timing : 6:00 PM 3:00 AM IST (US Shift)

1.Triage of security alerts that includes but not limited to malware, denial of service, unauthorized access, etc.

2. Conduct incident investigations on SIEM tools.

3. Perform threat hunting on networks to detect and isolate threats.

4. Knowledge of various security methodologies and processes, and technical security solutions (firewall, packet analysis, SIEM and intrusion detection systems)

5. Continuous optimization, tuning and monitoring of SIEM solution

6. Hands on experience around administrating and threat hunting on EDR, XDR, DLP and SIEM tools.

7. Ability to analyze endpoint, network, and application logs

8. Identify false positives, analyse reported spam, phishing, and suspicious emails and understanding of email security concepts: SPF, DMARC, DKIM

9. Immediate Joiners

Who we are

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.

At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.

1. Should have experience in full life cycle of Web Application Development in Linux environment using Apache, PHP, MySQL/MSSQL/ Oracle.

2. Hands on experience in these technologies is a must (PHP 5, Ajax, CSS / HTML5 / XHTML , Web development)

3. Should have experience in template engine like smarty and at least one MVC frame work (Laravel / Zend / Symphony / Cake Php / Code Igniter).

4. Should have worked on any of the content management system (Joomla / Drupal / Simple CMS etc)

5. Should have worked on any of one of JS frameworks like YUI, JQuery , MooTools, ExtJS and AJAX

6. Hands on experience with the following PHP modules: PEAR, CURL, SoapClient (WSDL mode), libXML, Memcache, PCRE, SQLITE, etc

7. Ability to write and consume SOAP & REST web services.

8. Create requirement document and work with team members to deliver the application.

9. Knowledge of Version Control Software ;such as SVN/CVS will be preferable.

10. Experience in Architecture Design & Developed of Web Application.

11. Should have experience in web application optimization/caching/DB performance tuning

12. Extensive OOD / OOP experience

13. Ability to propose, advocate and critique design alternatives to determine solutions.

14. Hands-on experience with web application architecture and relational database design Interact with Client to understand business requirement.

15. Hands on knowledge of best practices for cross-platform, cross-browser compatibility.

16. Hands on knowledge of UI optimization techniques and experience of working with UI performance measurement tools like Yslow, Firebux, Fiddler, HTTPWatch, Page Speed, DynaTrace, etc.