Academic Counsellors

Position: Senior Executive - Projects (Appael Retail Brand)

Location Gurgaon (open to Travel)

Experience: 3+ year in Retail fit-outs

Salary: 5-8 LPA

Industry Retail/Fashion

Qualification: Bachelors in civil/ mechanical/ electrical

Technical Skills Required: AutoCAD, MS office

Must have experience in Retail Project execution (Apparel), BOQ, Estimation, costing, Autocad.

Key Deliverables (Essential functions & Responsibilities of the Job):

Project Planning:

·         To manage detailed project reports and project execution plans after thorough discussion with Contractors Supervisor and Project Manager 

·         To establish time span of project execution as per requirement. 

·         To generate progress reports, monitor project status, cost and time reconciliation. 

·         To understand AutoCAD Drawings; coordinate with Consultants and Contractors for changes in the same. 

Site?& Construction?Management? 

·         To supervise all construction activities, providing technical inputs for methodologies of construction & coordination with site?management?activities. 

·         To coordinate with Contractors, monitor their performance in view of project schedule. Settle all techno commercial disputes / clarifications during execution of project. 

·         To conduct Quality / Safety Audits to ensure adherence to Quality and Safety norms across the entire course of project execution. 

Quantity Surveying/Contract?Management?& Tendering? 

·         To prepare Estimates, Bill of Quantities, Material Take Off, Estimation of Resources, and Productivity data, Preparation & Submission of Bills, Processing of Contractors Bills. 

·         To manage contractual correspondence, raise and settle contractual claims with respect to cost and time. 

·         To prepare Tender / Contract documents for various work items including contractual terms and conditions, technical specifications and commercial terms. 

Project Control? 

·         To prepare master schedules for all projects including Resource Schedules, Execution methodologies, Milestones, Cash Flow projections and Budgets. 

·         To prepare and monitor resource requirements based on the budgetary parameters, make changes in the same as per revised schedules and budgets. 

·         To ensure the smooth functioning of the project in terms of quality, time, cost; including Quantity Surveying and Billing of the project. 

·         To track and control cost accruals based with respect to budgets.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google Search: Glan Management Consultancy

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Roles and Responsibilities

• Write fresh, original in-house long-form SEO content for blogs, landing pages, and website pages
• Conduct keyword research to support SEO-driven content strategies
• Create long-form content such as blogs, guides, and thought leadership articles
• Support the sales team with pitch decks, sales email templates, etc.
• Plan and write content for social media platforms, short-form content, and content management
• Design and write email campaigns for lead generation
• Bring new, bright, and creative content ideas to the table
• Maintain a strong eye for detail in grammar, tone, and structure
• Rewrite, update, and optimize existing content
• Produce SEO-optimized content aligned with search intent
• Collaborate with marketing and SEO teams to improve content performance, impressions, and rankings.

Required Skills and Tools

• Strong writing, editing, and proofreading skills
• Clear and confident communication skills
• Experience or working knowledge of SEO content writing
• Familiarity with tools like SEMrush, Google Analytics, and Google Search Console
• Experience using WordPress for content publishing is a plus
• Ability to write both long-form and short-form content
• Understanding of content optimization for search engines
• Basic knowledge of copywriting principles

Job Title: Associate Backend Engineer

Job Summary:

We are looking for an enthusiastic and motivated Associate Backend Engineer with 1 to 2 years of experience to join our growing engineering team. Whether you're a recent graduate or have some industry experience, this role offers a strong foundation to grow your skills in real-world backend development. You’ll work closely with experienced engineers and contribute to the design, development, and maintenance of scalable backend systems that power our products.

This position is ideal for individuals who are eager to learn, write production-grade code, and grow into a high-performing backend engineer.

Website: https://www.thealteroffice.com/about

Key Responsibilities:

• Assist in building and maintaining backend services and APIs for web and mobile applications.
• Work with both relational (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis) databases for data modeling and storage.
• Write clean, maintainable, and well-documented code under guidance.
• Contribute to authentication, authorization, and other core backend features.
• Collaborate with cross-functional teams including product, frontend, and QA to deliver complete features.
• Participate in code reviews and incorporate feedback to improve code quality.
• Debug issues, write unit/integration tests, and help maintain service reliability and performance.
• Learn to work with CI/CD pipelines, version control (Git), and deployment workflows.
• Use tools like Docker, basic cloud services (AWS/GCP/Azure), and optionally explore monitoring/logging tools.
• Explore new technologies such as GraphQL, WebSockets, or message queues (e.g., Kafka, RabbitMQ) when relevant.

Requirements:

• 1 to 2 years of backend development experience, including internships, academic projects, freelance, or open-source work.
• Familiarity with at least one backend programming language (e.g., Python, Java, Go, JavaScript, etc.).
• Basic understanding of RESTful APIs, HTTP, databases, and server-side logic.
• Exposure to SQL and NoSQL databases and understanding of CRUD operations.
• Familiarity with Git and fundamental development workflows.
• Willingness to learn and apply best practices in scalability, security, and asynchronous programming.
• Strong problem-solving mindset and eagerness to take feedback and grow.
• Good communication and collaboration skills in a team environment.

About the Role

The Senior Software Development Engineer in Test (SDET) is a core member of the development

team, participating across the full development lifecycle. This role translates business and functional

requirements into deliverables, designs and maintains test automation frameworks, and ensures

automated tests are integrated into the continuous delivery pipeline. The Sr. SDET develops high-

quality, maintainable, and performant test code, consults on test automation strategy, and serves as

a leader and coach across teams to influence quality practices and standards

What You’ll Do

 Design, develop, and maintain automation systems and tools to be used by development

and test engineers.

 Analyze code coverage using industry-standard tools (e.g., SonarQube).

 Oversee integration of automated tests into the Continuous Delivery pipeline.

 Design and author test cases for unit, functional, performance, scalability, and durability

testing.

 Manage and groom automated and manual test suites for balanced coverage and fast

feedback cycles.

 Work with IT partner teams to provide, create, or modify test data through repeatable,

automated processes.

 Provide internal training on testing skills and tools; contribute to the Test Community of

Practice to evolve testing practices and standards.

 Lead defect management and interface with external teams on test strategy and execution.

 Ensure requirements and/or user stories are testable and provide estimates for user stories

and tasks.

 Coordinate with Dev and Ops regarding testing practices to ensure quality thresholds are

met.

 Contribute to design and code reviews.

 Perform other duties and projects as assigned by business management.

What You’ll Bring (Must have skills)

 Bachelor’s degree in software engineering, Computer Science, or related fields.

 4–7 years of experience using three or more development languages (e.g., C#, Java,

JavaScript).

 Any Monitoring or Observability Tools - Splunk, AppDynamics, Dynatrace, Prometheus,

Grafana, SolarWinds.

 4–7 years of experience with three or more automation tools (e.g., Selenium, TestNG,

Appium, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor).

 4–7 years of experience with testing methodologies such as Test-Driven Development (TDD)

and Behavior Driven Development (BDD), API Testing, Acceptance Testing, end to end

testing.

 4–7 years of experience using issue-tracking software and Agile project management

systems (JIRA)

 Proficiency with SQL (querying, joins, stored procedures), Knowledge of NoSQL databases

(MongoDB, DynamoDB, etc.) – Any database

• Own development, design, scaling and maintenance of application and messaging engines that power the central platform of Capillary's Cloud CRM product. 
• Contribute to overall design and roadmap.
• Mentor Junior team members.

Required Skills:

• Innovative and self-motivated with passion to develop complex and scalable applications.
• 3-5 years of experience in software development with strong focus on algorithms and data structures.
• Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate. 
• Work experience with Relational databases is required (Primarily MySQL)
• Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.
• Strong Analytical and Problem Solving Skills.
• BTech