AUTOSAR Ethernet Experts

About the Role

We are looking for a talented LLM & Backend Engineer to join our AI innovation team at EaseMyTrip.com and help power the next generation of intelligent travel experiences. In this role, you will lead the integration and optimization of Large Language Models (LLMs) to create conversational travel agents that can understand, recommend, and assist travelers across platforms. You will work at the intersection of backend systems, AI models, and natural language understanding, bringing smart automation to every travel interaction.

Key Responsibilities:

• LLM Integration: Deploy and integrate LLMs (e.g., GPT-4, Claude, Mistral) to process natural language queries and deliver personalized travel recommendations.
• Prompt Engineering & RAG: Design optimized prompts and implement Retrieval-Augmented Generation (RAG) workflows to enhance contextual relevance in multi-turn conversations.
• Conversational Flow Design: Build and manage robust conversational workflows capable of handling complex travel scenarios such as booking modifications and cancellations.
• LLM Performance Optimization: Tune models and workflows to balance performance, scalability, latency, and cost across diverse environments.
• Backend Development: Develop scalable, asynchronous backend services using FastAPI or Django, with a focus on secure and efficient API architectures.
• Database & ORM Design: Design and manage data using PostgreSQL or MongoDB, and implement ORM solutions like SQLAlchemy for seamless data interaction.
• Cloud & Serverless Infrastructure: Deploy solutions on AWS, GCP, or Azure using containerized and serverless tools such as Lambda and Cloud Functions.
• Model Fine-Tuning & Evaluation: Fine-tune open-source and proprietary LLMs using techniques like LoRA and PEFT, and evaluate outputs using BLEU, ROUGE, or similar metrics.
• NLP Pipeline Implementation: Develop NLP functionalities including named entity recognition, sentiment analysis, and dialogue state tracking.
• Cross-Functional Collaboration: Work closely with AI researchers, frontend developers, and product teams to ship impactful features rapidly and iteratively.

Preferred Candidate Profile:

• Experience: Minimum 2 years in backend development with at least 1 year of hands-on experience working with LLMs or NLP systems.
• Programming Skills: Proficient in Python with practical exposure to asynchronous programming and frameworks like FastAPI or Django.
• LLM Ecosystem Expertise: Experience with tools and libraries such as LangChain, LlamaIndex, Hugging Face Transformers, and OpenAI/Anthropic APIs.
• Database Knowledge: Strong understanding of relational and NoSQL databases, including schema design and performance optimization.
• Model Engineering: Familiarity with prompt design, LLM fine-tuning (LoRA, PEFT), and evaluation metrics for language models.
• Cloud Deployment: Comfortable working with cloud platforms (AWS/GCP/Azure) and building serverless or containerized deployments.
• NLP Understanding: Solid grasp of NLP concepts including intent detection, dialogue management, and text classification.
• Problem-Solving Mindset: Ability to translate business problems into AI-first solutions with a user-centric approach.
• Team Collaboration: Strong communication skills and a collaborative spirit to work effectively with multidisciplinary teams.
• Curiosity and Drive: Passionate about staying at the forefront of AI and using emerging technologies to build innovative travel experiences.

Job description

• Database Design & Development:
• Design, implement, and maintain PostgreSQL databases.
• Develop efficient schemas, indexes, and stored procedures to optimize data performance.
• Backend Development:
• Develop RESTful APIs and backend services using Node.js.
• Integrate databases with backend applications for seamless data flow.
• Query Optimization & Performance Tuning:
• Optimize SQL queries for performance and scalability.
• Monitor database health and troubleshoot slow queries or deadlocks.
• Security & Compliance:
• Implement database security best practices, including role-based access control (RBAC) and encryption.
• Ensure compliance with industry standards like GDPR, HIPAA, etc.
• Data Migration & Backup:
• Develop and maintain data migration scripts between different PostgreSQL versions or other databases like mongodb.
• Set up and manage database backup and recovery strategies.
• Write efficient SQL queries and manage database schemas using PostgreSQL.
• Build RESTful APIs and integrate third-party APIs/services.
• Optimize application performance and troubleshoot production issues.
• Ensure data security and protection practices are followed.
• Write clean, maintainable code and participate in code reviews.

RESPONSIBILITIES & DUTIES:

• Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.

• Prepare internal and external corporate documents for team members and industry partners.

• Schedule meetings and appointments and manage travel itineraries.

• Arrange corporate events to take place outside of the workplace, such as fund-raising events and staff appreciation events. • Maintain an organized filing system of paper and electronic documents.

• Uphold a strict level of confidentiality.

• Develop and sustain a level of professionalism among staff and clientele.

QUALIFICATIONS & SKILLS:

• Minimum of 2+ years of experience as an Executive Assistant reporting directly to senior management.

• Advanced Microsoft Office skills, with the ability to become familiar with firm-specific programs and software.

• Proficiency in collaboration and delegation of duties.

• Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.

• Exceptional interpersonal skills.

• Friendly and professional demeanor. 

We are looking for a skilled Fullstack Tech Lead with extensive experience in NestJS and NextJS to join our team. The ideal candidate should have a strong background in full-stack development, including building and deploying complex web applications. If you are a proactive and self-motivated individual with a passion for developing high-quality software, we would love to hear from you!

Key Responsibilities:

• Lead the development team in building and maintaining complex web applications using NestJS and NextJS.

• Architect and design scalable, secure, and maintainable systems.

• Collaborate with cross-functional teams to design, develop and deploy new features.

• Conduct code reviews and ensure the team follows best practices.

• Mentor junior developers and help them grow their skills.

• Stay up-to-date with the latest trends and technologies in web development.

Requirements:

• Proven experience as a Fullstack Developer or similar role, with a minimum of 5 years of experience.

• Strong experience with NestJS and NextJS.

• Strong experience in front-end technologies such as ReactJS, HTML, CSS, and JavaScript.

• Strong experience in backend technologies such as NodeJS and RESTful APIs.

• Experience in database technologies such as MongoDB and PostgreSQL.

• Familiarity with containerization technologies such as Docker and Kubernetes.

• Good understanding of Agile methodologies and experience in working in Agile environments.

• Excellent problem-solving and analytical skills.

• Strong leadership and communication skills.

• Bachelor's degree in Computer Science, Engineering or a related field.

We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.

Responsibilities:

• Provide day to day technical and sales engineering support to sales team during presales situations

• Deliver technical presentations, product demos for prospective customers

• Implement and deliver custom demos when necessary for specific prospective customers

• Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals

• Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team

Required Experience:

5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)

Required Skills:

• Excellent English-communication and writing skills

• Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets

• Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls

• Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs

• Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos

Work Environment:

• Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones

• Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for

collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)

• Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools