
Solution Consultant

We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools

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We are seeking an experienced Human Resources Manager to join our team. The ideal candidate will have a minimum of 5 years of experience in recruitment, team management, and employee relations. The Human Resources Manager will be responsible for managing the day-to-day operations of the HR department, developing and implementing HR policies and procedures, and ensuring compliance with all applicable employment laws and regulations.
Responsibilities:
- Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.
- Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.
- Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.
- Manage employee relations issues, including grievances, conflicts, and disciplinary actions.
- Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees.
- Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.
- Maintain HR records and ensure that employee files are up-to-date and accurate.
- Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.
- Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.
Requirements:
- Bachelor's degree in Human Resources or related field.
- Minimum of 5 years of experience in recruitment, team management, and employee relations.
- Strong knowledge of employment laws and regulations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Ability to handle sensitive and confidential information.
- Strong organizational and time management skills.
We are a start-up based out of Bengaluru & Delhi NCR. We are engaged in development of next generation missions and technologies (NGM&T) towards future warfare needs of the Indian defence forces. It is undertaking research towards enhancing persistence and autonomy for unmanned vehicles and robotic swarms. NRT’s product development portfolio includes a solar power stratospheric high altitude pseudo satellite (HAPS) unmanned platform and an air/ground launched stand-off autonomous system.
Roles and Responsibilities:
● Collaborate with a cross-disciplinary team to design and implement novel AI solutions
● Research state-of-the-art modelling and training techniques
● Propose, prototype, and validate hypotheses to lead our business and product roadmaps
● Evaluate new technologies and innovate to improve product competitiveness
Must have Skills:
● Deep knowledge and hands-on experience of working with various AI/ML models
● Ability to choose/build optimal DNN architecture and end-to-end model delivery pipeline
● Proven track record of applying ML techniques beyond conventional supervised learning (Eg: active learning, reinforcement learning, and knowledge distillation)
● Working knowledge in the following specialized domains of Robotic Navigation or Large Language modelling is a plus
● LLM - Instruction Tuning - RAG Robot Navigation - 3D modeling - Localization - Path planning
● Good in Data-structures and Algorithms
● Well acquainted with programming using python, torch/tensorflow
● Working knowledge of ML-Ops and tools like mlflow will be a plus
● Strong analytical, written, and verbal communication skills
● Mentoring junior ML engineers Experience Masters and 8+ years of experience or PhD with 3+ years experienc
Roles and Responsibilities
- Developing and implementing HR strategies and policies that support the organization's goals and objectives
- Overseeing the recruitment and selection process, including job postings, candidate screening, and interviewing
- Ensure complete attendance of employees
- Responsible for performing day-to-day HR tasks.
- Handling end-to-end executive search for Real Estate
- Handling mid-level and senior-level profiles.
- Headhunting & Mapping.
- Developing and maintaining a network of contacts to help identify and source qualified candidates.
- Using optimum Channel Mix to source the right talent within the agreed Turn Around Time
- Explore the market best practices in recruitment and implement them
- Adequate and prompt coordination of interviews
- Final Negotiations till the closure of the vacancy.
Desired Candidate Profile
- Excellent verbal and written communication skills.
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Thorough knowledge of employment-related laws and regulations.
- Knowledge of and experience with various human resource information systems.
- Proficient with Microsoft Office Suite or related software
Perks and Benefits
- Good Working Environment
- Salary negotiable
should have 1-2 years exp in Telecom products like Ericsson , mitel, avaya , ip based pbx , video conference and troubleshooting
Business Development Manager’
CupShup is looking for a qualified business development specialist to extend our reach through expert discovery and exploration of new and untapped business opportunities and relationships. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build billion-dollar brands that make everyday activities easier for people around the world. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.
Responsibilities:
- Manage both our existing sales pipeline and the development of new business opportunities
- Take a lead role in developing new-business proposals and presentations that create and nurture opportunities and partnerships
- Identify trends and customer needs, building a sales pipeline for short/medium/long term in accordance with targets
- Develop strategies and positions by analyzing new-venture integration
- Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals
- Motivate the team, track performance, and report metrics
- Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
- Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
- Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals
- Maintain and share professional knowledge through education, networking, events, and presentations
Requirement:-
- Post Graduation in business or related fields preferred
- Minimum of 5 years experience in acquisition of brands, B2B sales, consultative sales
- Successful track record in B2B sales and negotiation
- Excellent verbal and written communication skills
- Experience in sales techniques
- Proficiency in data analysis, forecasting, and budgeting
- Proven ability to plan and manage resources
- An analytical mind with good organizational skills.
- Commercial and business awareness
- Agile to adapt with the dynamic business environment
ORGANIZATION OVERVIEW
About CupShup
—-------------------
Byju’s, Ola Cabs, Dunzo, Swiggy, Zomato, Uber.
What is common across all of these shining stars of Indian Startup World? They are the most valued startups of the country. True. They are Unicorns or Soonicorns. That’s also true. They are changing the game and consumer behavior in their respective segments. Correct!
But there is one small detail common across these. CupShup was fortunate enough to partner with all of these brands during nascent/early stages of their journey and we are still helping them reach their audience pan India!
CupShup, a 7 year old RoI-focused growth partner to startups and brands like HUL, Marico, SBI, ICICI, have been a major contributor in scaling the biggest names in the startup world. We are proud to contribute in our small way in taking these brands to its target audience in an innovative way and make a name for ourselves to rely upon in the process. We are a 200 member team spread across 12 cities of the country which specializes in scaling up the brands quickly. CupShup is a 360 degree growth partner with offerings across Creative, Digital and Offline marketing that provides a seamless planning, marketing budget allocation and execution to reach brand goals. CupShup has helped more than 300 brands scale up to its potential across the country and currently we are scaling up a cohort of 45 brands.
We need more hands on the deck! People who are fascinated by the entrepreneurial zeal that has gripped our country and hustle that goes behind the scenes. If you are a hustler who wants to understand and be part of the sea change that India is witnessing and wants to be a part of a dynamic team.
You can read about us and understand how we have brewed innovation in detail at http://www.cupshup.co.in">www.cupshup.co.in

- 2+ years of relevant experience in Android Development.
- Should be strong in Android fundamentals (including UI design), OOP & Java fundamentals.
- Should be strong in Kotlin fundamentals and coroutines.
- Familiar with Android Architectures, Multithreading Concepts, Testing framework like JUnit, Espresso, Mockito and Reactive Programming.
- Familiar with Dependency Injection and memory optimization techniques.
- Practitioner of SOLID principles.
- Working experience in Compose and KMM (Kotlin Multiplatform Mobile) is an addon
- Should have been part of a team which has shipped at-least one App and lived through the process without too many scars
- Stellar problem solving skills
- Hunger to learn new things and ability to grasp new concepts quickly
- Ability to move quickly without breaking things too much (we are dreamers)
- Passion for developing awesome user experiences
- Ability to work under pressure which is balanced by a sense of responsibility and ownership.

Must have good hands on experience as a developer in any prog language.
Experience in any of our service offerings such as BI/AI/ML/QA/Microsoft Tech/Devops/UI/UX etc
Must have worked in US/Europe/ Australia etc
CSM/PSM Certification is mandatory
Developing and managing end-to-end project plans.
Ensure on-time delivery of projects.
Providing hands-on project management during analysis, design, development, testing, implementation and post implementation phases.
Assist with resource forecasting, delivery and change management of projects.
Assists with internal process improvements.
Interfacing with Business development for project requirements and scope.
Conduct project management duties in accordance with Agile/ Scrum methods; waterfall, hybrid and best practices.
Provide day-to-day interaction with clients and quality assurance for projects.
Ensure milestones are achieved on-time, on-budget and in scope.
Developing and monitoring risk and contingency plans.
Additional duties as assigned.
Must have excellent interpersonal skills in communications, client relations, people management and negotiation.


Brief about Coursebook:
Coursebook is a SaaS platform which helps educational businesses like Coaching & Training Institutions to Create, Market and Sell video courses Online through Coursebook. We are currently incubated at IIM Bangalore where our whole Team is placed.
Product 1:
https://coursebook.in/">Coursebook.in was launched in March 2019, as a Marketplace for Courses, where training and coaching institutions could list their Courses on our platform and students could view and book the desired course of their choice. After a few months we choose not to actively develop this product due to a greater need in another Product.
Product 2: (Main Product)
https://coursebook.us/">Coursebook.us is a SaaS platform where Educational businesses like Coaching and Training institutions can manage their day to day operations like Leads, Marketing, Online Payments, Invoicing, students as well as delivering a great learning experience to their students through Video Courses and LIVE CLASSES.
In short, we help any Freelancer, Universities, Coaching and Training institution to take their complete operations online.
We have different dashboard for Institute Admin (Owner/Director), Branch Manager, Sales Manager, Mentor/Teacher and for the student making our offerings very concrete.
Technology Stack Information:
The web application would be designed & developed using open source technologies
Backend Languages
Golang and Node
Database
PostgreSQL is the choice for the database layer. PostgreSQL is industry standard for web applications and server the need for this scale of an application.
Infrastructure
Amazon EC2 for web hosting, S3 for storage, SQS for implementing queues are few of them which are to be integrated and used in the application.
Front End Elements
React
CTC: 10,00,000


• Solid experience in Swift. Some experience in Objective C.
• Experience with VIPER, MVVM, ReactiveX (RxSwift), Dependency Injection
• Proven experience on mobile app development flow, implementation, and release.
• Proven ability in communicating with Product Manger and UX/UI designers.
• Experience in Agile development with cross functional team.
• Experience in building user centric mobile applications.
• Experience in building scalable mobile architecture for multiple countries would be a plus.
• Experience in TDD or BDD would be a plus.

