
Solution Consultant

We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools

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Design and Animate graphics to enhance overall look and feel of product - Ideate, Animate Create - Promo - look and feel, Branding plates, Channel Elements, Logo Creations, Character based on Client's brief.
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A Motion Graphics Animator/Video Editor to create marketing materials for social platforms & events.
Handling multiple projects at once, & multitasking is essential.
Key Points -
Advanced hands-on experience in both After Effects & Premiere Pro Fluency in Illustrator & Photoshop
A skill set that includes the ability to animate, edit, mix, color, & conform Proven experience handling numerous projects at different phases, at the same time
A team player mentality with a positive attitude who can offer great service while collaborating with team members.
and clients in a fast-moving environment Strong editorial judgement Fluency in all post-production terminology, workflows, best-practices Strong organizational skills.
Design visual content for digital applications that is on-brand, reinforces our status and reputation, and is appropriate for our various audiences.
Edit video clips for use on social media platforms.
Create short videos to highlight, recap, and promote various endeavors and events.
Work autonomously and develop high-quality concepts with minimal instruction.
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Optimize graphics and video content for social media platforms.
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Experience : 3-6 yrs
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Location : (Noida Sector 63)
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We are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
Roles & Responsibilities:
Main objectives:
1. Delivery of working software according to specifications
2. Providing clarity on progress of development work
3. Assisting team members by sharing knowledge and coaching
4. Suggest process improvements with regards to team collaboration
5. Client Interaction and understand their requirements.
Requirements:
1. Bachelor's degree in software engineering or similar.
2. 2+ years of development experience with .NET programming Language - C# & VB.NET
3. 2+ years of development experience with Reactjs/Angular programming Language.
4. Experiencing in setting up CI/CD workflows
5. Experience in drafting solution architecture
6. Excellent written and verbal communication skills in English.
Expertise & Experience:
1. Understanding applications architecture which are built on C# & VB.NET & Reactjs/Angular.
2. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
3. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
5. Experience with user interface design.
6. Experience with browser-based debugging and performance testing software.
7. Experience in using Linux based development environments using GitHub and CI/CD.
8. Upgrading, configuring and debugging existing systems.
9. Atlassian stack (JIRA/Confluence)
10. Experience in how to work with legacy code and get knowledge.
11. Experience with creating and automating testing.
12. Experience in containers (Docker / Kubernetes)
13. Experience in SQL/MySQL/MongodB and/or NoSQL skills.
14. Experience in REST APIs.
15. Providing technical support for Web, Desktop and Mobile applications.
16. Write clean and scalable code using .net language.
Location: Hyderabad
About InnoMick Technology Private Limited:
InnoMick Technology is a global software services company providing custom technology solutions. Combining proven expertise in technology and an understanding of emerging business domains, we deliver a range of services that include e-business solutions, strategic consulting, maintenance, and product development. Our aim is to offer the rapid delivery of innovative, business applications with an emphasis on high quality and cost effectiveness. At each stage of the development process, our emphasis is to deliver a quality and rich user experience.
Simpl is focused on transforming how the people of India deal with money. Its first product is a payment mode that lets users skip traditional forms of payments entirely. Instead, all the transactions get added into a single bill, payable on the 1st and 16th of every month. This way, the checkout process takes less than a few seconds - making it a win-win for merchants and users alike.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
Simpl was founded in 2015 by Nityanand Sharma and Chaitra Chidanand, and went live in 2016.
As a Software Engineering Manager, you will lead a team responsible for the implementation and evolution of key parts of this application.
Leadership Skills
● Manage a team of engineers and coach them to reach their full potential
● Develop engineers in their career path: Set objectives, provide feedback and review
performance.
● Ability to manage remote teams is essential.
● Prior experience with remote teams is helpful.
● You will be expected to bring these best practices to the rest of the organization.
● Act as the scrum master
● Ensure that the team builds high quality software by writing unit tests
● Interface with Product and Operation teams to resolve issues
Engineering Skills
● Be hands on: Write secure, efficient, good quality code
● Conduct peer code reviews
● Have a deep understanding of the techniques and technologies that are necessary for
scalability and performance.
● Experience with data modeling and relational databases
● Deep knowledge in one of the ROR/Golang/NodeJS/Java
Location : Mumbai & Pune
Designation : Application support engineer
Skills : SQL, UNIX, LINUX
Male candidates only
Immediate joiners preferred
Roles , Responsibilities& Skills :-
- Proficiency in js, deep knowledge of SQL and NoSQL databases.
- Knowledge of ElasticSearch is a plus.
- Design, build and maintain high performance, reusable system applying best Engineering practices.
- Experience in building and consuming REST API.
- Work with Agile methodology
- Go getter attitude with delivery mindset.
- Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
- Team player
- Ability to multi-task and work in fast paced environment
- Quality focus.
UI experience
- Angular Version 7+ or React experience
- Knowledge of CSS/design frameworks
- Ability to coordinate and implement UX designs.
Roles & Responsibilities:
1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.
2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.
3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).
4- Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.
5- Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.
6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering, and others as necessary.
7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.
8- React positively to changing business conditions by proving to be flexible and adaptable.
Skill & Abilities :
- Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Demonstrated consultative experience, ability to influence, resourcefulness.
- Energized by a desire to help and connect with people.
- Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.
- Bachelor Degree required (e.g. Engineering/ Business/ Marketing)
- Team player, critical thinker, self-motivated and proactive positive attitude
- Fluent in written and spoken English & Hindi (Spoken)
Backend - Software Development Engineer-III
Responsibilities:-
- Research, design and build highly reliable, available and scalable platforms
- Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
- Lead by example, mentor and guide team members on everything from structured problem solving to development of best practices
- Own large technical deliverables and execute in an exemplary way
- Be able to conceptualize and develop prototype quickly
- Working with a cross-discipline team of Design, Product, Data Science and Analytics team.
- Active participation in the hiring process to bring quality engineers in the team.
Requirements:-
- Strong proficiency in Javascript and TypeScript
- Strong proficiency of Node.js and frameworks available for it such as Express
- Strong understanding and experience of creating highly scalable and complex database design
- Good understanding of Data Modeling using RDBMS and NoSQL(Cassandra, MongoDB, ElasticSearch, Redis) data stores
- Strong problem-solving skills with a good understanding of data structures and algorithms
- Strong understanding of front-end technologies, such as HTML5, and CSS3
- User authentication and authorization between multiple systems, servers, and environments
- Experience of creating highly scalable, fault tolerant, resilient distributed systems
- Strong knowledge of creating scalable system design and good understanding of microservice based architectures
- Understanding of caching enabled, PubSub and event driven architectures
- Hands on experience and good knowledge of AWS services
- Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
- Proficient understanding of code versioning tools, such as Git
- E/B.Tech/M.E./M.Tech/M.S.
- Curiosity to explore the cutting edge technologies and bake them in the products.
- Zeal and drive to take end to end ownership.
- 5+ years of experience in back end development preferably in microservice environment.
Technical Manager: We are looking for someone who can report to the firm’s chief technology officer, the technical lead is a full-time position that participates in all phases of the project lifecycle and consistently delivers business value to our clients. The technical lead is a leader within our client-facing project delivery team structure and sets best practices, approach and direction for the technical aspects of our practice. The ideal candidate has a passion for the web and higher education and is a champion for Laravel or similar frameworks. And guide our passionate Software Developers to design, develop robust products. Candidates should be open minded to new solutions, forward thinking and strong ability to adapt. As a Lead, you’ll work closely with our engineers to ensure system consistency and improve user experience. Ultimately, you should be able to lead, develop and maintain functional and stable web applications to meet our company’s needs along with managing the team.
Primary Responsibilities
In partnership with the strategist and CTO, co-leads the strategy phase of client projects including discovery, evaluating and recommending technical solution alternatives and howe our product can be the solution to the various potential issues. Devising a cohesive strategy/approach for the project, and writing a top-quality strategy report.
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Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
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Participates in pre-project business development activities including writing proposals, developing price estimates, and delivering pitches for new work.
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In partnership with the other technical lead, sets direction for all aspects of our technology practice.
-
Leads and advances our growing Laravel practice.
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Responsible for various aspects of ongoing support and maintenance engagements. Partners with project managers and web developers to successfully manage these client relationships
- Understand requirements & plan the architecture for frontend/backend of the application
- Plan out the contracts & APIs for communication of various components.
- Work on integration of any external libraries and tools as per required by the application needs
- Working with modern tools to make the application more robust, efficient and scalable
Client Management Responsibilities:
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Understands each client’s organizational goals and objectives.
-
Develops lasting relationships with client personnel that foster client ties.
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Seeks opportunities to increase customer satisfaction and deepen client relationships.
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Delivers training to client personnel of various skill levels and technical capabilities.
Communication Responsibilities:
- Delivers engaging, informative and well-organized presentations.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to tactfully communicate difficult/sensitive information.
- Demonstrates strong interpersonal skills.
- Elicits cooperation from a variety of sources including Froogal management and client
team members.
- Comfortable using teleconferencing and web-based technology to communicate with our
Clients.
Other Responsibilities:
- Helps team members progress toward their professional development goals.
- Defines and disseminates technology best practices.
- Ensures we are proactive in our pursuit of new solutions and innovation within our
technology practice.
- Advances the firm’s thought leadership, specifically around web technologies, via the
mStoner blog, social media outlets and industry events and conferences.
Requirements
- Strong understanding of Object-Oriented Programming & its implementation in any programming language. Knowledge of PHP and/or JS is a plus
- Proven industry experience as a Tech Lead
- Experience/Knowledge of microservice architecture
- Fluency and Hands-on Experience on Laravel 5+ PHP Framework (specially working with Eloquent Models/Collections) and/or React/Redux is a plus.
- Excellent knowledge of relational databases such as MySQL and/or NoSql based DB such as MongoDB.
- Experience in JavaScript. Vue JS/React JS is a plus




