
Solution Consultant
We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools

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Company Overview
Universal Transit is a leading auto transport company providing AI-powered car shipping solutions across the United States. Our services span nationwide car shipping with advanced technology, ensuring optimized, efficient, and cost-effective transport. Universal Transit prioritizes customer satisfaction and innovative service and is committed to transforming the auto transport industry through technology-driven solutions.
Position Summary
We are seeking a dynamic Sales Representative with proven sales experience in the U.S. market. While industry knowledge in auto transport is a plus, it is not required. We’re looking for someone with a strong sales background in any service-oriented industry who excels in client engagement and lead conversion. Proficiency in English at the C2 level, with a clear accent close to American, is essential as this role involves building rapport with a diverse U.S.-based client base. In this role, you’ll prospect for new business opportunities while managing and growing relationships with established clients. You’ll connect with key players in the automotive industry, including dealerships, rental car companies, and automotive auctions, to present our tailored solutions.
Job Title: Sales Representative
Location: Remote India (Initially for 3-6 months, then onsite in Bengaluru).
Job Type: Full-time
Compensation: Starting salary of $800 per month, plus a 10% commission on sales. With experience, there is the potential to earn up to $3,000 per month.
Key Responsibilities
- Actively seek out new business opportunities by making 100 + outbound calls daily, networking, and conducting online research to maintain a strong pipeline of potential clients.
- Build lasting relationships with clients by understanding their needs and providing tailored transport solutions that fit their unique requirements.
- Regularly engage with key clients, including automotive dealerships, dealership groups, wholesalers, auction houses, and insurance companies, to promote Universal Transit’s services.
- Utilize CRM software to document client interactions, monitor sales activities, and keep customer information up to date.
- Collaborate with the sales team to achieve sales targets and expand market reach through effective sales strategies.
- Stay informed about industry trends, competitor offerings, and client needs to uncover potential sales opportunities and adapt approaches as needed.
- Work closely with logistics and marketing teams to ensure smooth client onboarding, satisfaction, and retention.
- Develop a comprehensive understanding of Universal Transit's services, technology, and industry practices to inform and advise clients effectively.
Qualifications and Skills
- Minimum of 2 years of experience in a sales role within the U.S. market, preferably in a service-based industry.
- Fluent English speaker with C2-level proficiency and a clear, near-American accent.
- Proven ability to generate leads, close deals, and establish strong client relationships.
- Excellent verbal and written communication skills focused on clarity and building client rapport.
- Strong organizational and multitasking abilities, capable of managing multiple leads and client requests simultaneously.
- Self-motivated with a proactive approach to achieving sales goals.
- Dedicated to understanding customer needs and providing outstanding service.
- Sales-driven and persistent in pursuing new business opportunities.
- Skilled at building and maintaining professional relationships.
- Analytical and able to assess client needs and recommend suitable solutions.
- Adaptable and flexible in approach to meet diverse client needs and shifting market demands.
UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.
Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.
Responsibilities:-
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images.
Key Skills:-
- UI/UX Designer, Portfolio of design projects,HTML,CSS
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills
Job Description
We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you.
- Production experience in Ruby.
- A completed technical degree in Computer Science or any related fields.
- 3+ years of professional product development experience.
- Being comfortable with microservices architectures, API-based
- You are a pragmatic programmer who understands what is needed to get things done.
- Problem solving and collaborative mindset.
- Experience working with DevOps (Docker, Kubernetes, Terraform).
- Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
- Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
- Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
- Takes end to end ownership of the development and operation of complete features.
- Own the delivery of multiple features of the product end to end while hands-on in development as well
- Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
- Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
- Lead by example and mentor other developers in the team both technically and professionally
- Support other Senior Product Engineers and contribute to their growth professionally
- Work with tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
- Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
- Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
- Look out for technology trends across the industry and apply relevant developments to the products
- Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
- Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title
- Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan
- Must have extensive hands on experiencing designing and building mobile applications on Android
- Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
- Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
- Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
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- Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices
- Architectural design while leading and inspiring software development teams
- Leading development of large, custom-built object-oriented applications
- Continuous integration tools and test automation
- Managing systems in production and understands release process, monitoring, and debugging
- Working and developing in agile environment working with XP/Scrum development practices
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- Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
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- Hands on experience managing databases like MongoDB, Cassandra, Redis
- Exposure to event driven systems and event streaming engines like Kafka
- Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
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• Should have 5+ years of work experience in design, develop, Code and Unit Test web and desktop-based applications written in .Net framework starting from 4.x and above.
• Strong analytical skills to understand a given requirement and provide work estimates.
• Strong Object-Oriented Programming knowledge.
• Strong experience with Static Code Analyzers like Fortify.
• Should have good understanding of web servers such as IIS and Front-end such as HTML’s and Razor based engines.
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• Strong knowledge and coding experience in REST based web services and service-oriented design patterns using WCF and other API’s.
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• 1+ years of building SPA web solutions using Angular 6/7/8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others
Day to Day job Duties: (what this person will do on a daily/weekly basis)
• Co-ordinate/mentor other Junior developers on a day to day basis.
• Understand the use cases/User Story, code and develop on a designed platform/pattern.
• Strict adherence to coding standards.
• Participate self-code review/peer reviews and correct errors wherever applicable before checking in the final code into the Branch/code repo.
• Create code documentations wherever applicable and as set guidelines by the team.
• Create and perform Unit Tests wherever applicable as set guidelines by the team.
• Provide feedback and assist in estimation planning.
• Merge code branches as and when required.
• Create and publish release documentations and application deployments as and when requested.
• Report out statuses to the leads onshore daily during the Stand-up calls.
• Additionally, update efforts on a given work item on everyday basis.
• Provide true estimates on work assigned prior development. Also ask questions/provide comments on User Stories/work items assigned.
• Be a team player and flexible towards availability in case of any urgent issues that need immediate attention.
• Plan out vacations in advance (min. 2 weeks of adv. Notice).
Nice to have(not a must) experience, skills
• Good understanding of Service Workers.
• Prior coding experience using FORTRAN.
• Experience on 3rd party tools like Spire.Pdf, PDF.Js.
• Knowledge of Rapid application development framework like DevExpress, Code on Time, HighCharts.
• Knowledge of code clean up tools like CodeMaid.
• Knowledge of Power BI and O365 Suites of applications.
• knowledge of SQL Data tools like SSIS and SSRS.
As the Full Stack Developer, you will work closely with the co-founders, lead developer and business development team to create products that are truly useful for the customers and the internal sales team.
- Building and growing an online platform
- Obsessed about customers and helping people use the platform
- Designing and developing rich application that combines consumer-grade usability and design sensibility with enterprise-grade performance, scalability, and reliability
- Having an eye for the broader strategic aspects and trends
- Taking ownership for a task or an area of responsibility and driving to completion, on time and to high quality
- Maintaining quality and ensuring responsiveness of applications
- Understanding and implementation of security and data protection
- Identifying bottlenecks and bugs, and devising solutions to these problems
- Thinking strategically, but with a bias towards getting things done without over thinking it
- Having structured, focused thinking, and able to keep to task lists and time lines
- IIT/NIT Graduates Preferred
- B.E/B.Tech with 1-2 years of experience in Ruby on Rails
- Hands on experience with using libraries such as RSpec, Beanstalkd, Faye and background processing.
- Good knowledge of at least one of the Javascript frameworks like EmberJS, AngularJS
- Have a background in functional composition of web pages using HTML / CSS, and turning a wireframe design into a well-formatted, user-friendly responsive web page
- Follow best practices like test-driven development, continuous integration, Agile methodology, refactoring and code standards
- Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
- Good knowledge of schema less databases such as Elastic search, redis as well as Relational Databases such as PostgreSQL
- Excellent problem solving skills and bringing in new, innovative ideas to the table to make the platform more productive
- Hands-on experience on deployment and maintenance of server (knowledge about AWS and performance monitoring tools like NewRelic / CloudWatch will be a great plus)
- Should be committed to the job and the growth opportunity in a startup
- Should enjoy working as part of a team
- Should be proactive, self-driven, and able to thrive in a fast-moving startup environment
- Should communicate fluently and effectively in English, internally and with external partners









