Solution Consultant
We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools
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Preferred Skills:
- Experience with XML-based web services (SOAP, REST).
- Knowledge of database technologies (SQL, NoSQL) for XML data storage.
- Familiarity with version control systems (Git, SVN).
- Understanding of JSON and other data interchange formats.
- Certifications in XML technologies are a plus.
Responsibilities:
- Design, implement, and maintain robust CI/CD pipelines using Azure DevOps for continuous integration and continuous delivery (CI/CD) of software applications.
- Provision and manage infrastructure resources on Microsoft Azure, including virtual machines, containers, storage, and networking components.
- Implement and manage Kubernetes clusters for containerized application deployments and orchestration.
- Configure and utilize Azure Container Registry (ACR) for secure container image storage and management.
- Automate infrastructure provisioning and configuration management using tools like Azure Resource Manager (ARM) templates.
- Monitor application performance and identify potential bottlenecks using Azure monitoring tools.
- Collaborate with developers and operations teams to identify and implement continuous improvement opportunities for the DevOps process.
- Troubleshoot and resolve DevOps-related issues, ensuring smooth and efficient software delivery.
- Stay up-to-date with the latest advancements in cloud technologies, DevOps tools, and best practices.
- Maintain a strong focus on security throughout the software delivery lifecycle.
- Participate in code reviews to identify potential infrastructure and deployment issues.
- Effectively communicate with technical and non-technical audiences on DevOps processes and initiatives.
Qualifications:
- Proven experience in designing and implementing CI/CD pipelines using Azure DevOps.
- In-depth knowledge of Microsoft Azure cloud platform services (IaaS, PaaS, SaaS).
- Expertise in deploying and managing containerized applications using Kubernetes.
- Experience with Infrastructure as Code (IaC) tools like ARM templates.
- Familiarity with Azure monitoring tools and troubleshooting techniques.
- A strong understanding of DevOps principles and methodologies (Agile, Lean).
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong written and verbal communication skills.
- A minimum of one relevant Microsoft certification (e.g., Azure Administrator Associate, DevOps Engineer Expert) is highly preferred.
- 3-4 years of Lighting experience.
- 2 years in Visualforce.
- Must have ability to integrate with third party applications using REST/SOAP.
- Must have technical design skills.
- Must be able to collaborate with business to gather requirements.
- Good to have Apex design patterns.
- Must have PD-1 certifications, any other certification is added advantage.
- Must have product knowledge on Sales, Service, Experience cloud knowledge.
Company Profile:
Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DM on Instagram, Personalized meet-ups and many more. Tring has a roster of more than 12,000+ celebrities from Bollywood, TV, sports, regional and international space, covering names like Shankar Mahadevan, Sharman Joshi, Shaan, Vivek Oberoi, Saina Nehwal, David Koechner, Enrique Arce, and many more.
Why should you join Tring?
Our goal: Changing the gifting experience in India, pioneering the celebrity world for the fans, with a simple goal to connect fans with their favorite celebrities, for one and all. We believe in gender equality. The young team of Tring is enthusiastic and passionate to take it to the next milestone.
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- Conduct regular meetings with potential leads to foster relationships, understand their needs, and tailor offerings to drive business growth.
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- Build and nurture relationships with brands to explore collaboration opportunities, ensuring mutually beneficial partnerships and extending the reach and impact of Tring's services.
Maintain strong relationships with past clients, ensuring continuous engagement and generating additional business opportunities through effective relationship management and understanding their evolving requirements.
We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.
Below is the job requirement
1. Should have at least 6+ Years of experience on Loan Origination domain
2. Should have Team Handling and Governance experience of atleast 2+ years
3. Database, API testing exposure should be there
4. Testing Concepts should be clear
5. Should be able to WFO at Noida Location
Role Description:
● Own, deploy, configure, and manage infrastructure environment and/or applications in
both private and public cloud through cross-technology administration (OS, databases,
virtual networks), scripting, and monitoring automation execution.
● Manage incidents with a focus on service restoration.
● Act as the primary point of contact for all compute, network, storage, security, or
automation incidents/requests.
● Manage rollout of patches and release management schedule and implementation.
Technical experience:
● Strong knowledge of scripting languages such as Bash, Python, and Golang.
● Expertise in using command line tools and shells
● Strong working knowledge of Linux/UNIX and related applications
● Knowledge in implementing DevOps and having an inclination towards automation.
● Sound knowledge in infrastructure-as-a-code approaches with Puppet, Chef, Ansible, or
Terraform, and Helm. (preference towards Terraform, Ansible, and Helm)
● Must have strong experience in technologies such as Docker, Kubernetes, OpenShift,
etc.
● Working with REST/gRPC/GraphQL APIs
● Knowledge in networking, firewalls, network automation
● Experience with Continuous Delivery pipelines - Jenkins/JenkinsX/ArgoCD/Tekton.
● Experience with Git, GitHub, and related tools
● Experience in at least one public cloud provider
Skills/Competencies
● Foundation: OS (Linux/Unix) & N/w concepts and troubleshooting
● Automation: Bash or Python or Golang
● CI/CD & Config Management: Jenkin, Ansible, ArgoCD, Helm, Chef/Puppet, Git/GitHub
● Infra as a Code: Terraform
● Platform: Docker, K8s, VMs
● Databases: MySQL, PostgreSql, DataStore (Mongo, Redis, AeroSpike) good to have
● Security: Vulnerability Management and Golden Image
● Cloud: Deep working knowledge on any public cloud (GCP preferable)
● Monitoring Tools: Prometheus, Grafana, NewRelic
Company, established in 1990 and headquartered in Troy, Michigan, is a leading global information technology, and business process services company with operations across North America, Europe, Asia Pacific, Middle East, and India. We leverage our expertise in legacy and emerging digital technologies to deliver transformative outcomes for our enviable list of clients, which includes Fortune 1000 companies.
Company new vision “Reimagining a better-shared world” and mission “Bringing human expertise to tech for delivering purposeful solutions that amplify value” is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto “Let’s make digital change happen” is our commitment to empower our clients to succeed in this digital world. While our values – integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior.
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Java, Springboot, hibernate, reactjs, angular, microservices
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We are looking for an experienced and creative UI/UX Designer to join our team! As an UI-UX Designer , you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. You will be designing ideas using various methods and latest technology.
You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.
SKILLS:
Must have:
“Proven work experience as a UX/VD Designer or similar role”
1) Portfolio of design projects
2) Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, XD, Adobe Premier, Sketch, Invision
and After Effects.
3) Team spirit and strong communication skills to collaborate with various stakeholders.
4) Good time-management skills
5) Hands-on experience in leading a design team.
6) Communicates company goals, safety practices, and deadlines to team.
ROLES AND RESPONSIBILITES:
1) Gather and evaluate user requirements in collaboration with product managers and engineers
2) Illustrate design ideas using storyboards, process flows and sitemaps
3) Design graphic user interface elements, like menus, tabs and widgets
4) Build page navigation buttons and search fields
5) Develop UI mockups and prototypes that clearly illustrate how sites function and look like
6) Prepare and present rough drafts to internal teams and key stakeholders
7) Identify and troubleshoot UX problems (e.g. responsiveness)
8) Should be quick and be able to handle pressure situations.
9) Good Knowledge over HTML,CSS.
10) Motivate team members and assesses performance.
We are building a new app in vernacular languages in the ed-tech domain. Looking for highly skilled React Native + Android frontend engineers to build the product with A player's team.
We are funded by a leading VC in the country.