Solution Consultant
We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools
Similar jobs
Experience
-3-6 years of experience in an HR Generalist role in a startup
-Bachelor’s degree (or equivalent) in human resources management or similar field Knowledge of applicant tracking systems
Role and Responsibilities
- Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Look after employees' growth who is ready for promotion, who needs to do something different within the organization, who are the high potentials
- How to measure performance
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its process
- Compensation benchmarking
Talent Acquisition
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Source applicants through online channels, such as LinkedIn and other professional networks
- Create job descriptions and interview questions that reflect the requirements for each position
- Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
- Organize and attend job fairs and recruitment events to build a strong candidate pipeline
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders.
Onboarding & Induction
Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about HR policies of the company. Discuss about future planning and expansion of company with employees Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer
Employee Grievance Handling:
Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
Skills
- Proficiency in documenting processes and keeping up with industry trends.
- Excellent interpersonal and communication skills.
- Exceptional ability to screen candidates, compile shortlists and interview candidates.
- Experience in creating awareness of the company brand and establishing professional relationships with candidates.
Benefits
Too lazy to cook food? Delicious lunch served at office.
ESOPs, based on grade level
Comprehensive Health Insurance plans
What we're looking for
We are looking for smart young people who are passionate about engaging with students and parents and ‘ethically’ sell transformational career guidance product to them. All you need is a laptop, internet connection, telephone with good network coverage & a humble attitude to talk to students and parents.
At iDC selling is just not a number. We are an unbiased career guidance company and we truly care for students. This is not going to be a typical sales role but a role where you will find job satisfaction as well!
Responsibilities
- Your primary responsibility is to handle incoming and outgoing calls (tele) from students and parents to apprise them about iDreamCareer products.
- To manage 40-50 students/parents call per day
- Complete management and updating details in CRM (Leadsquare)
- Pitch iDC’s Product with lot of passion and enthusiasm
- Follow up with Prospects, share necessary information and bring it to closure
- Consistently hit quota and overachieve on Monthly and Quarterly Targets
Skills
- Excellent Communication and Presentation Skills. Good command over written & Spoken English.
- Ability to engage students/parents in conversation around their careers
- Experience in working in CRM tools like Leadsquare
- Minimum 1-3 years of experience in telephonic sales/outbound sales is a must requirement for this role
About Us
iDreamCareer is India’s leading EdTech venture recognized as World’s top 200 Edtech companies by ASUGSV Summit 2020 & the top 100 EdTech companies in South Asia by Holon IQ 2020. It works with high school & undergrad college students via its full-stack career guidance product that includes content on careers, colleges, exams, scholarships, psychometric assessment tools & one-on-one live counselling.
Equal Opportunity Statement
Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.
We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
e are looking for a strong mobile app developer who welcomes both engineering and maintenance tasks. The primary focus will be to implement new user interfaces and features together with automated unit and integration tests.
You will be working with our candid and collaborative team, where your knowledge and advice about application architecture and the newest mobile technologies will be highly appreciated. The code you write will need to be cleanly organized and of the highest quality. You’ll also help ensure solid application performance and an excellent user experience.
Skills and Qualifications
Deep Knowledge in Flutter with 2+ years of active development.
Extensive knowledge about mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
Familiarity with RESTful APIs and mobile libraries for networking
Familiarity with the JSON format
Experience with profiling and debugging mobile applications.
Familiarity with Git, Firebase and push notifications systems
Duties and Responsibilities
Developing new features and user interfaces from wireframe models
Ensuring the best performance and user experience of the application
Fixing bugs and performance problems
Writing clean, readable, and testable code
Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Knowledge on native android and ios development would be an added advantage.
Designation: Game Designer
Department: Game Development Team
Location: Bangalore
Qualification: Any Graduate or Post Graduate
Experience: 3+ years of relevant experience in mobile game design, including at least one year on a game in live ops.
Responsibilities:
- Experience building in-game content designed to appeal to a specific audience
- Deep understanding of game currency and reward systems
- Experience writing clear and concise specs, user flows, and feature documentation
- Wide exposure to having played a variety of mobile and computer games
- 300+ hours of obsessive gaming experience in the last 1 year.
- Excellent written and verbal communication via phone, email and in-person meetings.
- Strength in collaborating with cross-functional teams
Skills:
- Proactivity - acts without being told; Brings new ideas in marketing.
- Organization and Planning - schedule, budget, focus on key priorities. Highly process driven.
- Handles pressure well - performs well under pressure; sets goals for self and product, and stays focused on the goals.
- Team Player - Works well with cross-functional teams; overcomes obstacles by collaborating with others. Can inspire teams.
- Analytical Skills - structure and process qualitative/quantitative data draw insights.
- Attention to Detail - doesn’t let important details slip or derail projects.
- Tech Skills - Strong technical background in game development
- Creative- has the ability to think outside the box; willing to take calculated risks with innovative solution approaches
- Decisive - ability to make informed decisions and stand by them
Salary: Upto 6LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Business Development Manager, you will be responsible for dealing and building strategic partnerships with corporates/ PSU and thus contributing towards business development.
What you will do:
- Creating and managing new and follow-up accounts by mapping, engaging into corporates/ PSUs and focussing on business development
- Meeting the senior leadership management team of public sector units to understand their professional requirements
- Maintaining the highest client retention percentage year on year
- Managing the entire sales cycle of a new corporate/ PSU client from lead qualification to invoicing and maintaining a healthy lead to closure ratio
- Ensuring that the given sales target is achieved/ exceeded and thus contributing towards the business growth
- Being updated with the latest changes and product/ service development in the business as well as the current requirements and trends in the market/ industry
- Educating, updating, promoting, pitching and also clarifying any queries/ concerns of the clients with regards to the products/ services
- Handling and solving client escalations, if any, in a professional manner and also efficiently on-time
- Maintaining long-term and professional relationships with the existing as well as new clients
- Handling and managing all the operational/ documentation processes involved throughout the BD cycle. Also, ensuring compliance of related rules, laws & regulations while doing so
- Maintaining an updated and accurate record of all the account-related data and reporting the same to the management in regular intervals
- Working in coordination with various stakeholders such as internal teams and external clients
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 4 plus years in Business Development is required. Experience in dealing with corporate sales/ PSUs is a must
- Previous work experience in healthcare, diagnostic, dealing with TPAs, healthcare policy is highly preferred
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills are required
Roles and Responsibilities
- Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
- Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
- Perform hands-on coding and provide thoughtful code reviews
- Mentor and lead team members to continuously improve quality and productivity of deliverables
- Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
- Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
- Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
- Lean Principles & Analytical Thinking
- Project planning, timelines and milestones for execution and deliverables
- Participate into the Evaluation Review of your team member
Desired Candidate Profile
- Experience in building enterprise web application using ReactJS as the frontend framework
- Experience with Redux and React Hooks
- Expert in HTML5, CSS3
- Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
- Strong knowledge of best practices and modern web design trends is necessary.
- Some experience with modern web-based typography.
- Excel at rapid prototyping and at writing good code.
- Experience with testing/debugging in multiple browsers and platforms.
- Expertise in using Javascript
- Should have worked on REST client and WebSockets
- Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
- Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
- Low-Latency UI, Page optimization, and bundle build+caching
- Problem-solving and debugging skills
- Component-based architecture
Vendor management experience.
Minimum 3+ years experience in IT recruitment.
Infra hiring experience is an added advantage.
• Design, implement, and extend core platform services and APIs to enable new
products and features to be built.
• Provide technical contribute to the core team that powers our backend services for
millions of concurrent users.
• Build and own the core systems that form the architecture of our backend services
from api gateways, service observability and inter-service communications to higher
level business components like identity, therapeutic engine, and analytics systems
just to name a few.
• Drive the qualitative aspects of the backend services, like performance, scalability,
observability, reliability and security and so on.
We are looking for highly motivated engineers with the following skillset-
- Engineering degree in Computer science or ECE or MCA is a must
- In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
- Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
- VueJS, AngularJS, ReactJS - knowledge of any 1 is required
- Between 1-5 years of work experience is required
- Very strong data structure and algorithm knowledge
- Ideal candidate would be a very strong developer with great coding skills
- Good English communication skills
- Willingness to work on multiple projects simultaneously
- Ability to work through ambiguous requirements and come up with a clear scope and problem statement
- If you have any live projects portfolio or GitHub handle please share them
- Office is in Fairlie place (Dalhousie), Kolkata 700 001