Business Development Manager

Job Title : System Support Engineer – L1

Experience : 2.5+ Years

Location : Mumbai (Powai)

Shift : Rotational

Role Summary :

Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes.

Key Responsibilities :

• Provide phone/email support and own user issues end-to-end.
• Log, track, and update tickets in Jira/Freshdesk.
• Troubleshoot Linux/UNIX systems, web servers, and databases.
• Escalate unresolved issues and communicate during downtimes.
• Create knowledge base articles and support documentation.

Mandatory Skills :

Linux/UNIX administration, Apache/Tomcat/JBoss, basic SQL databases (MySQL/SQL Server/Oracle), scripting knowledge, and ticketing tools experience.

Preferred :

• Banking/Financial Services domain exposure and client-site support experience.
• Strong communication skills, customer-focused mindset, and willingness to work in rotational shifts are essential.

Job Description :

- Strong understanding of the Ruby programming language and Rails framework

- Proficiency in Javascript including experience with React, Angular or Vue

- Database understanding (Postgres/MySQL)

- Previous experience maintaining production applications

- Focus on writing clear, maintainable, tested code.

Skills Required :

- Navigating and understanding a large codebase

- Experience with Git continuous integration and regular deployments

- Understanding and appreciation for UX and usability

- Excellent communication skills and diligent ability to contribute to the team by performing code reviews,

- Writing tests using Rspec and Capybara.

Role: Sr. Copy Writer

Exp: 3+ Years

Salary: up to 50K

Key responsibility areas of a Sr. Copywriter:

1. Develop content ideas and strategies for assigned brands

2. Ensure the smooth execution of content strategies

3. Create high-quality and engaging copies for digital platforms

4. Ensure the content aligns with the brand voice and messaging strategy

5. Develop and implement effective copywriting strategies to meet client objectives and campaign goals

6. Coordinate internally and externally for project completion

7. Conduct research and gather information for existing and new projects

8. Develop content guidelines for all assigned brands

9. Set processes for smooth workflow and adherence to existing structures

10.Responsibly and effectively handle client questions for allocated brands

We build a cloud-based business platform where manufacturers & traders can network with each other and discover trusted buyers and suppliers on the network. Our team consists of generalist engineers who work on building modern websites (SPA & Isomorphic), mobile apps for Android & iOS, REST APIs and servers, internal tools, and infrastructure for all our users.

What do I need?

Graduation/Post-Graduation in any stream (Mandatory Pedegree)

2-5 years experience in Product Management in any company Strong in data analysis with hands on experience in MS Excel and SQL

Strong problem solving skills and willingness to roll up one's sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization

Willingness to learn and read about new technologies

Product Management, Product Strategy, Analytical Skills, Data Analytics, SQL, MS-Excel, Microsoft Excel, Innovation and Product innovation What will I be doing?

Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth Regularly interact with customers, customer success team and industry experts to come up with ideas to drive their metrics

Be very proficient in studying and analysing the usage and product data to understand customer behaviour

Work closely with the technology team to ensure their ideas are quickly tested in production environment with frequent iterations Ensure successful ideas get implemented in the product in a scalable and optimized manner

Assesses market competition by comparing the company's product to competitors' products

Work closely with the Growth Team to understand the type of customers we are targeting and their needs and If required, PM can help the growth team in fine tuning the target market and buyer profiles

Work closely with the Customer Success Team to ensure customer delight and success

Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers

2-3 years in core product 
Pedegree is must (IIT, IIM)
B2C
Fintech
Journey from Product Analyst to product manger
Bussiness side growth

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

We're 4 way technologies, We're hiring,

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.

if you think you've got what it takes, we'd love to hear from you. Apply now and be part of our dynamic team !

Responsibilities

• Cultivate strong business relationships with key decision makers
• Proactively identify new opportunities and deliver innovative solutions to customers
• Develop market strategies by researching lists of high potential prospects

Qualifications

• Bachelor's degree
• 0 to 2years' of sales
• Excellent written and verbal communication skills

• Drive the goals by understanding the requirements and preparing a robust test strategy
• Analyze and understand existing automation framework and automate manual test cases
• Upgrade/create a new reusable test framework using Java, Cucumber, Selenium as per functional requirements
• Analyze the business requirements and craft detailed level of test scenarios/cases/plan
• Carry out functional and regression testing
• Be responsible to handle multiple projects at the same time
• Complete STLC process with deliverable on time within excellent quality
• Requirement/Status communication with all the stakeholders like development team, business, product delivery team, senior management
• Good Experience in testing API and service side components
• BFSI Domain experience is MUST
• Highlight/Escalate the risk and issues in a timely manner In this role you will:
• Be responsible and held accountable for the quality of products developed by IT for our internal and external customer
• Help improve QA practices and processes by creating and maintaining documentation, QA templates, and other related artifacts
• Work in an Agile environment with distributed teams
• Maintain QA artifacts (such as documentation, etc.) and report QA metrics
• Be heavily involved with the Development teams during development, UAT teams during the acceptance testing, and Release Team for deployments and post-deployment QA
• Manage defect tracking for all software projects and assist with defect management by providing periodic updates to senior management as requested
• Be responsible for all QA resources
• Must remain up-to-date with relevant information and security practices within the industry and security training annually.

Skills:

• we are looking for a senior profile, a person having experience in testing API (Enterprise level product)
• Working knowledge of build automation tools like Maven, Gradle, Jenkins, etc.
• Expertise in version control tools like GIT.
• Using IDE's like IntelliJ, Eclipse, Spring tool suit, etc
• Expertise in web services technologies such as Restful with microservices architecture
• Good knowledge of SQL Database n
• Excellent communication, documentation, and organizational skills.
• Experience in a complex, large volume operation
• Excellent written and verbal communication skills
• Plan the timelines of delivery details of the Group/ Division project activities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Position – 

Business Development Executive

Qualification – 

MBA (Marketing) with Bachelor or master’s degree in computer science or Information Technology 

Communication – 

EXCELLENT COMMUNICATION REQUIRED 

Experience – 

1-3 Years 

Skills – 

Business Development, Lead Generation, Pre-sales, Digital Marketing, Marketing Research, Research Analysis, Market Initiative, etc.

• Technology Acumen
• Must have a good understanding of digital technologies of Web/Mobile App Development, Cloud Services (especially AWS), Big Data and DevOps
• Overall messaging and branding
• Should be able to create brand offerings, brand positions, brand promise, messaging for target audiences with their trust and business.
• Digital Marketing
• Enhance social media presence with unique 10 posts/month and post them to 2-3 channels. Each post would be published for 5-10 times in a month across channels.
• 3rd party profiles and Management
• Shall create profiles on listing sites like Clutch, GoodFirms etc and help in collecting client reviews
• Lead Generation
• Should run targeted email and social outreach campaigns to target audience and bring appointments for your sales team to close
• Domestic/International Exposure
• Should have experience in dealing with international market & businesses (especially USA and Europe) as ours’ B2B market
• Content Strategy and Execution
• Should be able to define the content strategy and curate the quality content – posts, blogs, newsletters, website, etc.
• Should be able to help on working on proposal and sales
• Should be able to nurture the relationships with customers

Roles & Responsibilities –

• Demand/Lead generation through outbound marketing activities. Researching organizations and individuals to identify new leads and potential new markets.
• Prospect Identification, Nurturing & Closure. Researching the needs of other companies and learning who makes decisions about purchasing
• Lead Generation and Management by Contacting potential clients via email or phone to establish rapport and set up meetings / Cold Calling
• Strong lead generation skills (establishing initial contact and gathering information)
• Generate new leads and set appointments for the Business Development Managers, within a defined territory, for specific lines of business, through telemarketing
• One would typically be involved in setting up a volume of qualified appointments to increase the chances of more contract conversion and ensure the healthy sales pipeline. 
• Researching Organizations and Individuals online (especially on social media) to identify new leads and potential new markets.
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• New Business Acquisition 
• Contacting clients to inform them about new developments in the company's products
• Developing quotes and proposals
• Negotiating and renegotiating by phone, email, and in-person
• Developing sales goals for the team and ensuring they are met
• Training personnel and helping team members develop their skills
• Market Research and Analysis
• Understand client requirements
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects
• Proficient in Microsoft Office Suite specifically Microsoft Excel, PowerPoint, Word, and Outlook
• Clearly and effectively communicates the Company's Solutions to prospects
• Technology selling experience
• Experience with online demos and conducting virtual meetings
• Blend of Startup and MNC culture is an add on
• Self-starter who can function both individually and as part of a team 
• Should visualize the big picture about the product and the partners' requirements

About Scalex – 

We are cloud-born product development, consulting and technology services start-up, having a presence in Pune (India) and Seattle (USA). We have been working closely with leading-edge start-ups and mid-size companies across the globe in their journey to ideate, implement and innovate next-gen technology products and solutions using re-defined user experience and digital technologies of Cloud, Mobility, and DevOps. We leverage the power of digital technologies to build the products with a customer-centric approach and agile methodologies as the backbone.

What differentiates us from other consulting businesses is our focus on constant innovation and dedication to the products or solutions we work on for our customers. With the fast pace of innovation and changing technology, the end products are updated constantly and rapidly. So, our engineers are therefore enjoying the challenge of learning new technologies and synthesizing the acquired knowledge to solve business and real-world problems.

We follow agile work culture, where we believe in giving autonomy and flexibility to our engineers. At the same time, they will be given responsibility distribution to deliver the best-in-class and quality solutions in time with the limited formalities. 

Last but not least, you will get an opportunity to work with high performing teams and competitive businesses.

https://scalextechnologies.com">https://scalextechnologies.com