Business Development Manager

Role: Business Analyst

Experience: 5+ yr

Work location: Bangalore

Notice Period: Immediate to 15 days

Work mode: Work from Home

Role Descriptions:

1 Role - Business Analyst/Functional Analyst

2 Required Technical Skill Set - Requirement analysis, SRS, BRD, RTM preparation and updating (Testing, SQL Skills required but not mandatory), preferably in Finance or Banking domain.

4 Desired Experience Range - 5 -6 YEARS

5 Location of Requirement TCS-Bangalore (Client Location)

Desired Competencies (Technical/Behavioral Competency/Skills)

Must-Have

Banking or Finance domain knowledge (BFSI), SDLC cycle, Requirements gathering, designing, analyzing and documentation, front ending client communication, working with internal and external stake holders.

Good to Have

Testing Knowledge with SQL. Good communication skills.

Desire candidate

• Candidate should have valid PF.
• Linked in ID mandatory

Job Summary:

We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.

Key Responsibilities:

• Make outbound calls to potential clients as per the assigned data.

• Follow up with the clients for payment, collection and maintain follow-through.

• Provide accurate information about products/services to generate interest.

• Maintain a record of calls and update the CRM or tracking system regularly.

• Respond to customer inquiries via phone or email in a professional manner.

• Draft professional emails for client communication, follow-ups, or documentation.

• Schedule meetings or appointments when necessary.

• Work closely with the sales or support team for smooth coordination.

Required Skills:

• Good communication skills (both verbal and written)

• Strong interpersonal and convincing ability

• Email drafting skills – ability to write clear and professional communication

• Basic computer knowledge (MS Office, email, data entry)

• Polite, Patience and ability to handle rejections or objections

WHAT YOU'LL WORK ON

• Design and implement scalable APIs and microservices using Node.js & Express
• Manage deployments via GitHub Actions and CodeDeploy; work with Docker & AWS
• Optimize MongoDB queries and use Redis caching for high-concurrency traffic
• Bridge Figma designs to backend logic using Next.js and Tailwind CSS
• Maintain monitoring with Nginx & PM2 to ensure 99.9% uptime

WHAT WE'RE LOOKING FOR

• 1+ year of professional experience building and maintaining production applications
• Deep Node.js knowledge: async programming, RESTful API architecture
• MongoDB mastery: schema design, indexing strategies, complex aggregation pipelines
• Hands-on AWS (EC2/S3 minimum) and practical CI/CD pipeline experience
• Proven ability to take a feature from PRD / Figma to stable production deployment

WHAT WILL MAKE YOU STAND OUT

• Experience maintaining apps with high concurrent user counts
• Comfortable with Nginx configs and Dockerfiles
• Hands-on with payment gateway integration (Cashfree) and webhook handling
• Obsession with maintainable, well-documented, DRY code

AI Usage Policy:

AI tools (Cursor, Copilot, GPT-4) are force multipliers — use them. But you must own your code, reason hrough architectural trade-offs, and debug without relying solely on AI.

HOW TO APPLY:

• Tell us about the most complex bug you've solved or a backend system you built from scratch
• Share your GitHub profile
• Include at least two live project links showcasing your best work
• Your code will directly impact the learning outcomes of thousands of students.

• Strong Product Design / UX UI Design Profiles
• Mandatory (Experience 1) – Must have a 4+ years of hands-on experience designing digital products (UX/UI) across web and mobile platforms.
• Mandatory (Experience 2) – Must have a strong portfolio showcasing end-to-end design execution—user research, wireframing, prototyping, and high-fidelity UI work.
• Mandatory (Experience 3) – Must have proficiency in Figma, Adobe Creative Suite, and prototyping tools like Framer, Principle, or similar.
• Mandatory (Experience 4) – Must have worked directly with product managers, engineers, and founders to shape product vision and strategy
• Mandatory (Company) - Product companies only (B2B preferred

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

Job Description – Lead Full Stack (Javascript) Engineer 

 About Freespace* (a.k.a. Workplace Fabric)  

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 Profile Brief:  

You will be an experienced Full Stack Javascript Engineer with an interest in data and analytics, developing our fast growing Analytics Team. Working closely as an active team member, having ownership & accountability to develop analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.  

Key Skills and Experience  

Required Skills: JavaScript (ES6+), SQL, Nodejs, React 

Good to have: AWS (Lambda, Athena, S3) & AWS Certification, TypeScript, IoT, amCharts, D3.js (or industry equivalent) 

Experience: 6-10 years  

• Data processing and manipulation expert 
• Able to easily comprehend and write complex & efficient SQL queries  

• Ability to understand, design and fully document end-to-end scalable IoT systems 
• Expert in in building Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc) 
• Experience in developing frontend analytics dashboards using .js charts 
• Hands-on and well-versed with at least one of React (preferred), Angular or Vue  
• Master in JavaScript with excellent understanding of asynchronous patterns  

• Comfortable with of ES6+, TypeScript & emerging web technologies  
• Experience of building REST APIs with Spring Boot & Express  
• Hands-on programmer 

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Key Behaviours  

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
• Lead by example by demonstrating best practice and mentoring of team members 
• Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps 
• Seeing a project through from conception into production and support ensuring quality throughout. 

• Ensure high standards by instilling  data quality checks, code reviews and documentation in work and team practices. 
• Able to challenge solutions and processes in creating the best products and environment to work. 
• Unafraid to own mistakes  
• Customer focussed 

Roles and Responsibilities for Android Developer(2-4yrs)

• Creating Android Apps using native technologies set Java, Kotlin, Android studio.
• Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
• Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
• Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
• Good understanding of designing architecture such as MVC, MVP, MVVM.
• Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
• Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
• Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
• Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
• Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
• An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
• Experience in dealing with Google play store communication, app rejection, iTunes Apple store.

Desired Candidate Profile

• Must have at least 3 years of experience in native android development.
• Must be graduate with computer science subjects or MCA.
• Must be good in both written and verbal English.
• Must have research skills, ability to troubleshoot and work on exceptions is top priority.

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● South:

○ Bangalore - 5 Associates

○ Coimbatore - 5 Associates