Lead Generation

We are looking "Network Engineer" for Reputed Client @Permanent Role.

Experience: 1 - 3 Yrs

Job Responsibilities

•VISE will work with field engineers on a technical level to troubleshoot and restore service to customer location

•VISE will give technical direction to field engineers remotely.

•A VISE engineer will be assigned ownership of a task and will be responsible for driving final resolution.

•A VISE engineer is expected to work in a team capacity, assisting other team members both technically and administratively.

•The VISE team will be expected to document VISE action plans (VAP) to field engineers

•VISE will have the ability to generate collaboration sessions with field engineers and or customers to troubleshoot and restore Cisco devices

•The VISE Engineer will record the initial details, subsequent updates throughout the duration of the task, document resolution and close the task upon completion of the necessary actions.

•VISE will be expected to perform “queue prep” prior to the start of shift, adding descriptions or pushing dispatches to other queues.

•VISE will be expected to stay 30 minutes after “queue end” in the event a dispatch needs to be handed over to the following theater.

•The VISE Engineer will maintain continuous contact with the Field Engineer throughout the resolution process for Tasks, including but not limited to, advising on the progress of the Task, and providing resolution of the Task

•Escalating with Cisco’s logistics organization on missing or late part deliveries

•Escalating to upper tier support (VSET or TAC) when reaching the end of knowledge limit within a timely and concise manner per procedures

•Providing logistics instructions and Customer details to the FE

•VISE team will be expected to take both minimal to moderately technical and administrative escalation from other teams, field engineers and customer

•Tracking field engineers when they do not make contact with VISE at committed ETA.

Specific tasks may include but shall not be limited to:

•Facilitating the replacement activity between the End User Location and FE

•Loading firmware/IOS images to Cisco devices/servers

•Applying customer configurations to cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

Required skillsets and experience:

•1 – 3 years’ experience conducting remote technical support with business customers

•Knowledgeable in Cisco OS / UCSM GUI / CIMC

•Knowledgeable in UCS Server hardware troubleshooting (FRU component level; B & C series)

•Knowledgeable in Cisco device hardware troubleshooting (FRU component level; including but not limited to Route, Switch, ASA, Telepresence, etc.)

•Experience loading firmware/IOS images to Cisco devices/servers

•Experience applying customer configurations to Cisco devices/servers

•Minimal to moderate level of troubleshooting different scenarios encountered during RMA replacement or troubleshooting only call (FE only sent out on dispatch)

•Restoration from common or failed upgrades

•Excellent customer service and phone skills

•Very strong English language written and verbal skills

Location : Hyderabad & Chennai - Remote

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Our client is a Leading Indian consumer electronics start-up and is one of the fastest-growing start-ups. They have also emerged as the fifth largest wearable brand globally. They are super passionate about the impact that they are making in people’s lives and are looking for a fellow self-starter to join our ambitious bunch.

Responsibilities -

• Support analytics roadmap and strategy by ensuring that the landscape is mature, resilient, and flexible to meet the business requirements without deviating from the overall IT vision

• Collaborate with businesses to identify opportunities, and pain areas, incubate analytics product ideas and deliver analytics applications in a digital native manner

• Hold the analytics program together

• Manage the analytics vertical end to end from setting up a platform grounds (a data lake equivalent) and deliver business value through analytics for starters and gradually by bringing in intelligence in everything we do.

• Play a key role in transforming the company into an intelligent enterprise.

• Deliver analytics use cases that directly contributes to our top-line growth

• Be responsible for overall data hygiene, governance, monitoring of data pipelines and

continuously delivering business value through data

Requirements -

• 5 - 7 years experience in a similar role

• Bachelor’s degree in computer science/ analytics

• Master’s degree (business administration/equivalent) with a focus on Analytics, data science

• Good verbal and written communication skills

• Good networking skills

• Thrives in a dynamic, unstructured environment and transcends job boundaries and descriptions.

Must-haves

• Strong proficiency in NodeJS and JavaScript.

• Strong proficiency in top NodeJS frameworks like Express.JS (Simply Express), Feathers.JS, StrongLoop, Koa.JS, or Hapi.

• Good knowledge of SQL/NoSQL databases. Ability to develop services with polyglot persistence.

• Basic working knowledge of front-end technologies like HTML5 and CSS3.

• A strong presence of mind, excellent language, and communication skills.

• 2018 & 2019 batches of BE/B.Tech – CS/CE/IT/E&C/E&TC/Telecom/Communications/Electronics or MCA and other circuit branches of relevance to corporations and industry qualifying degrees.
• Candidate must have graduated the qualifying course in 2018 without any backlog.
• Candidates graduated in 2019, meeting the criteria, also stand eligible.
• Candidate should have scored a minimum of 60% in SSC/10th, HSC/12th/Diploma, and UG/PG as applicable.
• Not more than a gap year since SSC, meaning no loss of the academic year after joining a course.
• Flexible to relocate anywhere in India, and willing to work on any skill/domain/work timings.