Digital Marketing Executive

Job Title: Ticketing Executive – GDS (Galileo/Sabre)

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company delivering end-to-end travel solutions including flights, hotels, and holiday packages. We are seeking a skilled Ticketing Executive with strong GDS knowledge to manage domestic and international ticketing operations efficiently.

Key Responsibilities

• Manage domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
• Provide accurate fare quotes, itineraries, and manage PNRs effectively.
• Handle ticket issuance, revalidation, and exchanges as per airline policies.
• Assist customers and internal teams with fare rules, flight schedules, and route options.
• Coordinate with airlines and suppliers for booking-related clarifications or discrepancies.
• Maintain accurate records of all bookings and transactions.
• Ensure excellent customer service through clear communication and professionalism.
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Required Skills & Qualifications

• 1 to 3 years of experience in air ticketing (domestic & international).
• Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is an added advantage).
• Strong understanding of fare construction, PNR creation, ticketing rules, and airline regulations.
• Excellent communication and interpersonal skills.
• High attention to detail with ability to handle multiple bookings efficiently.
• Basic proficiency in MS Office (Excel, Word, Outlook).
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Preferred Qualifications

• Graduate or Diploma in Travel & Tourism / Aviation Management.
• Freshers with excellent communication skills are also welcome.

Job description

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : Remote

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle

Our Coffee is roasted in New Delhi, the centre of a new specialty coffee revolution. Experience something beyond jut a cup of caffeine.

Our coffee story is much wider, much higher and much deeper than meets the eye. We began in-depth coffee roasting during the worldwide lockdown caused by covid-19 pandemic and lass than 5 month late we founded Saltoro Coffee Roasters with an aim to serve the people great tasting coffee cultivated by Indian farm and roasted to perfection to get the quality products.

Overview: Saltoro Coffee Roasters is a boutique coffee roasting company that is passionate about sourcing, roasting, and delivering the finest quality coffee beans. With a commitment to excellence and a deep appreciation for the art of coffee, we aim to provide coffee enthusiasts with an exceptional and flavorful experience in every cup.

Responsibilities:

Lead Generation: Identify potential clients or customers through various means, such as cold calling, networking, market research, and online lead generation tools.

Market Research: Analyze market trends, customer needs, and competitor activities to identify opportunities for business growth.

Client Acquisition: Develop and maintain relationships with potential clients, understanding their needs, and presenting solutions that align with the company's products or services.

Sales Strategies: Develop and implement sales strategies and tactics to achieve and exceed sales targets.

Product Knowledge: Acquire in-depth knowledge of the company's products or services and effectively communicate their features and benefits to clients.

Presentation and Pitching: Prepare and deliver persuasive sales presentations and pitches to potential clients.

Negotiation: Negotiate contracts, pricing, and terms with clients, ensuring a mutually beneficial agreement.

Sales Reporting: Maintain accurate records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management.

Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling or cross-selling.

Collaboration: Collaborate with internal teams, including marketing, product development, and customer service, to ensure a seamless customer experience.

Feedback Collection: Act as a liaison between clients and the company, collecting feedback and insights to improve products, services, and customer satisfaction.

Key Skills:

Sales Skills: Strong sales and negotiation skills are essential for closing deals and growing revenue.

Communication: Excellent communication skills, both verbal and written, are necessary for conveying product information and building relationships with clients.

Market Research: The ability to conduct market research to identify potential clients and stay informed about industry developments.

Product Knowledge: In-depth knowledge of the company's products or services is crucial for effectively presenting and selling them.

Networking: Building and nurturing relationships with potential clients, industry professionals, and partners.

Adaptability: The ability to adapt to changing market conditions and client needs.

Time Management: Effective time management skills to prioritize tasks and meet sales targets.

Customer Focus: A customer-centric approach, understanding and addressing customer needs and concerns.

Problem-Solving: The ability to identify challenges and propose solutions to meet customer requirements.

Team Collaboration: Collaboration with internal teams to ensure smooth operations and customer satisfaction.

Technological Proficiency: Familiarity with CRM software and sales-related tools for managing client relationships and tracking sales activities.

Data Analysis: Basic data analysis skills to interpret sales data and make informed decisions.

Ethical Conduct: Ethical behavior and integrity in all sales and customer interactions.

Resilience: The ability to handle rejection and persist in pursuing leads and opportunities.

Goal-Oriented: A strong focus on achieving and exceeding sales targets and business objectives.

Location: Abu Dhabi, United Arab Emirates (UAE)

Nationality: Any

Desired Experience: 10+ years

Job Description :

To guide and advise customers on building SOC-related services from scratch or assist in improving existing services. To assess the maturity and capability of services in scope and propose improvements. Closely working with other SOC teams, and assisting them in achieving their goals. To work closely with the rest of the Advisory team and exchange knowledge and experience.

What You’ll Do

• Deliver high-level strategy and executive advisory services.
• Lead client engagements in security advisory at the highest strategic level.
• Establish and align business principles and objectives to the long-term security operational vision by applying tactical guidance for various information security operating models.
• Perform SOC maturity assessments and build precise roadmaps based on the goals and objectives of the organization.
• Provide clients with guidance during the Initial Operating Capability (IOC) through full operational capability (FOC) covering key aspects of SOC domains such as business, process, governance, technology, people, and services.
• Create and build on the concept of operations (ConOps) in the pre-work stages that strategically prepare the client for the successful implementation of security technology and operations.
• Assist clients with recommendations in different advisory stages, such as creating security operations strategy (SOC Charter), developing training programs, assisting with use case framework implementation, developing standard operating procedures, and applying service/integrated frameworks.
• Possess the ability to identify the client's problems and use common consulting management skills such as facilitation, gap analysis, interviewing, and engaging in multiple workshops with key stakeholders.
• Collaborate with clients to define services and build technology strategies as part of the build, plan, and design phases of security operations.
• Perform as a subject matter expert (SME) in strategy conversations with C-level panels to provide exceptional IT/OT/Cloud/Physical security, compliance, regulations, and industry best practices that promote the overall mission and vision of the organization.
• Maintain a good understanding of security trends and methods for pinpointing cyber and physical security solutions that fit the client's business, financial, and technological objectives.
• Identify, build, and create cyber solutions to address security issues, perform security operations content reviews, draw conclusions, and develop strategic guidance.
• Assess and develop the current security operation effectiveness by reviewing operating procedures, workflows, policies, frameworks, and operational reporting.
• Consistently contribute towards industry-specific offerings/professional security forums/internal departmental blogs/publications/develop thought leadership.
• Contribute to the proposal process for SOC Advisory services while collaborating with other internal group members to solidify the sales pitch approach.

What you bring to the table

• 10+ years of extensive IT Security / IT Consultancy/client-facing roles related to SOC/Security operations projects (Cybersecurity Managers, IT Security Engineers, Security Analysts, Senior/Principal Security Analysts)
• Experience in SOC strategy, roadmap and documentation development, adapted to client organization (Services catalog, Security Incident Response management plan, playbooks)
• Possess the ability to support the vision and mission of any organization's security program.
• Retained proficiency in delivering high-quality and high-level strategic and advisory services.
• Possesses certifications related to enterprise information security frameworks and/or compliance, regulation-type frameworks.
• Experience in understanding complex activities and relationships quickly, assessing business and delivery risks, and communicating them effectively.

Benefits

• Schooling
• Flight & visa allowance for self and family
• Mobile Allowance
• Insurance for self & Family
• Life Insurance for self

Senior developers only

Min 5 years of real experience 

Remote work

Only individual developers accepted, No agency or IT providers

• Work on large-scale, custom distributed software systems using JavaScript,
• Node (ReactJS, VueJs) and the likes
• We work almost exclusively on customer site providing a mix of delivery and
• consulting services, so you'll be flexible about travel
• Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title
• Spread the word about best practices in software development inside and outside
• Equal Experts community like Expert Talks

• 3 + years of Hands-on development and delivery experience with JavaScript, and frameworks the likes
• HTML, CSS, React Js, Vue Js, Webpack, Grunt, Gulp.
• Testing tools like Jasmine, Jest, Enzyme
• Passion for software engineering and craftsman-like coding prowess
• Great OO skills, including strong design patterns knowledge
• Experience working with Agile, TDD, Lean, and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)
• Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems.