AI/ML Engineer

About MyOperator

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.

MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Role Overview

MyOperator's platform handles billions of real-time interactions — cloud call centers, IVR flows, WhatsApp APIs, AI voicebots, and a unified communication suite. As Manager QA, you will own quality across this entire product surface: from defining the QA strategy and automation architecture to taking accountability for production escapes and release confidence. This is not a sign-off role. You define what "good" looks like, build the systems to enforce it, and lead a team that treats quality as a product outcome — not a checkpoint.

You will work directly with Engineering, Product, and DevOps to embed quality at every stage of the development lifecycle. If you've scaled automation frameworks, reduced defect escape rates measurably, and built QA cultures where the team doesn't wait to be told what to test — this role is built around you.

Key Responsibility Areas

• Own and enforce the quality bar across MyOperator's full product suite — Cloud Call Center, IVR & Call Flows, WhatsApp API, AI Voicebots, and Unified Communication Platform — from sprint planning through production
• Architect and scale automation frameworks across UI (Web/Mobile), REST and GraphQL APIs, and end-to-end integration flows; integrate these into CI/CD pipelines for continuous testing
• Define, track, and improve quality metrics including defect escape rate, automation coverage percentage, test cycle time, flakiness rate, and Mean Time to Detect (MTTD)
• Lead performance and load testing strategies using JMeter, k6, or Locust to validate system behavior under production-scale traffic conditions
• Drive Root Cause Analysis (RCA) for production incidents and implement systemic fixes to prevent recurrence — not just mitigation
• Lead, mentor, and scale the QA team; set clear performance expectations, run regular calibrations, and build an ownership-driven, bias-for-action team culture
• Establish and maintain release entry/exit criteria, test environment parity with production, and structured test data management processes

Requirements — Must Have

• 5–8 years in QA with at least 2 years in a lead or ownership role managing a team of 3 or more'.
• Prior experience with technologies like Telephony, VOIP, WebRTC, Voice Bots, Sockets and WebSockets is a must have.​
• Hands-on expertise with one or more automation frameworks: Selenium, Cypress, Playwright, or Appium — with demonstrated ability to build or significantly scale a framework from the ground up
• Proficiency in Python, Java, or JavaScript for writing and maintaining automation code
• Strong hands-on experience in API testing using Postman or RestAssured, and CI/CD integration using Jenkins, GitHub Actions, or GitLab CI
• Demonstrable track record of reducing defect escape rates or improving automation coverage — with numbers to back it
• Experience with performance/load testing tools (JMeter, k6, or Locust) in a real production context

Requirements — Good to Have

• Prior experience at a SaaS, CPaaS, or Cloud Telephony company; understanding of SIP, IVR, VoIP, or WebRTC
• Exposure to AWS, GCP, or Azure in the context of test environment management or deployment pipelines
• Experience testing microservices and event-driven systems, including webhooks, async flows, and message queues
• Familiarity with contract testing (Pact) or AI/ML-specific testing — chatbots, voicebots, NLP output validation
• Knowledge of basic security testing principles, OWASP top 10, or chaos/resilience testing

This profile is not for

• Someone whose primary mode is reviewing test cases and delegating execution rather than building and owning the automation stack themselves
• Someone who treats QA sign-off as the finish line — this role is accountable for customer experience, not just green test runs
• Someone who waits for complete requirements before starting and escalates ambiguity upward instead of driving clarity

Role: SAP Quality Management Consultant (QM/WM)

Location: Bangalore, India (Hybrid)

Experience: 7-10 years total (5-6+ years relevant SAP QM experience)

Employment Type: Full-time / Contract

Job Summary

We are seeking a Senior SAP QM Consultant with deep expertise in SAP Quality Management module configuration, master data setup, and integration with Warehouse Management, Procurement, and Plant Maintenance. The ideal candidate will drive QM process optimization, FIORI enablement, and documentation for enterprise-wide quality assurance implementations.

Key Responsibilities

• Configure and customize SAP QM master data including Inspection Plan setup, characteristics, and inspection methods
• Manage end-to-end QM processes: Inspection lots creation, result recording, defect management, and usage decisions
• Implement Quality Certificates and Quality Notifications workflows
• Enable and customize FIORI apps for QM functionalities (inspection, notifications, certificates)
• Design and document Process Design Documents (PDDs) for QM configurations and integrations
• Integrate QM module with Procurement (MM) and Plant Maintenance (PM) processes
• Conduct Sample Management configuration and optimization (preferred)
• Support Warehouse Management (WM) integration for quality-controlled stock movements
• Perform unit testing, integration testing, and user acceptance testing for QM configurations
• Provide knowledge transfer and training to business users and support teams

Mandatory Skills 

1. QM Master Data: Inspection Plan setup& configuration
2. QM Core Processes: Inspection lots, result recording, defects, usage decisions
3. Quality Documents: Quality Certificates&Quality Notifications
4. Integration: Procurement (MM)+Plant Maintenance (PM)
5. FIORI Enablement: QM-specific FIORI appsactivation & customization

Technical Skills:

✅ SAP QM Module (5-6+ years hands-on)

✅ SAP S/4HANA QM (preferred)

✅ Inspection Planning & Master Data

✅ FIORI Apps Configuration (QM domain)

✅ SAP MM/PM/WM Integration

✅ Process Design Documentation (PDD)

✅ Sample Management (advantageous)

✅ SAP ECC 6.0 / S/4HANA experience

✅ ABAP debugging (basic)

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field
• SAP QM Certification (preferred)
• Proven experience in 2+ full lifecycle SAP implementations
• Excellent documentation skills (PDD, configuration guides)
• Strong verbal/written communication for stakeholder interaction

What We Offer

• Work on enterprise-scale SAP transformations
• Hybrid work model in Bangalore
• Opportunity to work with Fortune 500 clients
• Career growth in SAP QM consulting
• Competitive compensation + benefits

• Role: Graphic Designer
• Experience:- 1-3 Years
• CTC offered:- 12- 15 LPA
• Location:- Navi Mumbai (Vashi)

Roles & Responsibility:-

• Maintain visual consistency while pushing creative boundaries within the game.
• Build design systems and asset libraries to streamline development and iteration.
• Contribute to store creative or promotional visuals as needed.
• Experience with motion tools like After Effects or Lottie.
• Detail-oriented, self-driven, and comfortable working in a fast-paced startup environment.
• Proficiency in Adobe Photoshop, Illustrator, and Figma.
• We’re looking for a highly creative Graphic Designer with strong artistic instincts and a flair for motion design. Your primary focus will be on in-game visuals, UI art, and light animations that shape how players experience the game.
• Design immersive in-game assets: backgrounds, avatars, icons, power-ups, and UI Elements.

What Are You Going To Do? 

As a Salesforce Commerce Cloud Architect you will design and develop solutions for global brands. You will work with Delivery Managers, Developers, Quality Assurance engineers and client teams to deliver the best in ecommerce. 

Main Responsibilities: 

• Design, build and configure SFCC e-commerce websites 
• Integrate third party solutions using a range of e-commerce technologies 
• Facilitate requirements gathering sessions with client teams 
• Work with an Agile team to ensure solutions are delivered timely and on budget 
• Lead technically teams of SFCC developers 

What Do We Expect? 

• Expert knowledge of Salesforce Commerce Cloud 
• Expert knowledge in JavaScript, HTML, CSS 
• Experience with complete e-commerce lifecycle development 
• Strong understanding of design patterns 
• Proven problem-solving skills 
• Team player 

Why Join Us? 

• Competitive remunerations & benefits package 
• Exposure to International Brands & latest technologies  
• Friendly, yet competitive work environment  
• Flexible working hours and working location 
• Technical training & certifications 
• Business/Consulting training & certification  
• Sport & team building events  

• Job Title:- Business Development Manager-IT
• Employee Size:- 05
• Experience:- 3yrs to 5yrs
• Alternate Saturdays off
• 1 Vacancy
• Location:- Chandkheda, Ahmedabad
• Skills:- Bde, IT sales manager, sales business development, business development, bdm, business development manager, sales, it marketing, marketing executive, software sales, business development executive, software marketing, IT sales executive, IT sales
• Industry Type:- IT-Software / Software Services
• Functional Area Sales, Retail, Business Development
• Employment Type - Full Time, Permanent
•  
• Education:- B.Tech/B.E. in Any Specialization, Any Graduate in Any Specialization

Job Description:-

• IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
• Achieve their target at any cost.
• Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
• Excellent communication skills.
• Confident, presentable & smart candidates.
• Exp Upwork, PPH bidding etc.

• Good academic qualifications
• Experience in developing web applications using Java, Spring, Hibernate, DWR, JSP
• Knowledge in Oracle Database concepts
• Sound knowledge in the following is a must
  o Hibernate
  o Spring
  o Oracle & MongoDb
  o HTML & CSS
  o Javascript
  o Jquery
  o Angular 4
  o Node JS
  
  Knowledge of Japer Reports will be an added advantage
• Good communication skills and be a good listener
• Problem solving skills
• Willingness to learn and do all development activities including quality assurance
• Team player