Technical Manager - Telephony/Contact Center Integration

This position is ideal for someone with a solid foundation in Java and Spring Boot, who has a deep understanding of modern software development practices and is eager to work in a fast-paced, collaborative environment.

Requirements:

• Strong Java Expertise: Write clean, maintainable, and well-documented code using Java, adhering to best practices and coding standards.
• Spring Boot & Microservices: Develop and maintain scalable, resilient microservices using the Spring Boot framework.
• Design Patterns: Apply design patterns effectively in solving software design challenges.
• Unit Testing & Mocking: Write comprehensive unit tests, utilize mocking frameworks, and ensure high test coverage for quality assurance.
• High-Performance Code: Write optimized, high-performance code with a focus on speed, efficiency, and scalability.
• Secure Coding Practices: Ensure all code is secure and compliant with best security practices to protect against vulnerabilities.
• AWS & Cloud-Native Development: Leverage AWS services for cloud-native application development, deployment, and maintenance.
• Relational Databases: Work with relational databases, including writing complex queries and optimizing database interactions.
• NoSQL Knowledge: Basic understanding or hands-on experience with NoSQL databases is a plus.
• Agile Development: Collaborate effectively within an Agile development environment, participating in code reviews, sprints, and daily standups.
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and related tools to streamline development and deployment processes.
• Problem-Solving: Demonstrate strong problem-solving skills, troubleshooting, and debugging abilities.
• Collaboration & Communication: Work closely with cross-functional teams, communicate effectively, and contribute to the overall success of the project.

Qualifications

• A minimum of 4+ years of experience with Java.
• BE/B.Tech in Computer Science or equivalent degree required.
• Strong understanding of Spring Boot and Microservices
• Strong Java Expertise
• Good problem-solving skills
• Sound knowledge of OOP principles and best practices.

• A hands-on application developer who is passionate about Java development, building highly scalable and resilient applications, and focused on solving complex business problems
• He/She will have responsibility for unit-level design, coding, unit testing, integration testing, and participating in the full SDLC
• He/She will be expected to produce high-quality code that can pass critical peer review, and to work under a high-pressure and timeline-driven environment.
• Actively participate in development along with team members in creating modules & systems that can be treated as a working reflection of the best practices

Qualifications

• Bachelor’s degree or higher in Computer Science or Engineering equivalent
• Minimum of 3 years’ experience in Java development
• Responsible, organized and possess critical thinking with good interpersonal and communication skills
• Able to demonstrate good analytical problem-solving abilities and strong leadership aptitude
• Able to work at both abstract and detailed level
• Must be fluent in English, and strong communication skills.
• Motivated self-starter that likes to work as part of a team

Technical Requirements

• Strong experience in Core Java 8 and above, Collections and Data structures.
• Develop solutions using core java, Spring / Spring Boot, JSON, Rest API and other web technologies
• Hands on with UI development with strong experience in HTML5, JavaScript, CSS3, Responsive UIs. Added advantage for exposure to Angular. Knowledge on Liferay will be added advantage. Ability to design and develop UIs and end to end integration.
• Object oriented analysis and design using common design patterns
• Excellent knowledge of Relational Databases, SQL and ORM technologies (Hibernate and Mybatis)
• Strong knowledge of test-driven development and continuous integration
• Preference towards candidates having excellent Java multi-threading skills
• Passion for collaboration and working on agile teams
• Develop and Consume Web Services using REST.
• Enforcing and Writing code following good standards (well documented with good code coverage and properly tested code)

Required Experience : 2 to 6 Years

Technical Skillsets Required :

• 6 to 8 years of experience with the majority as Java engineer
• Strong hands-on experience on building the application using technologies Java, Spring/Springboot/Microservices
• Experience in building Micro Services using Spring Boot would be a plus
• Strong knowledge and experience with SQL queries and databases like Postgre SQL/Oracle.

Who we are

ixigo is an AI-based travel app that helps millions of users plan and book their trips every day. Launched in 2007, ixigo is proud to have built numerous industry-first AI-innovations over the last decade. With pre-emptive help from ixigo at every touch-point of their journey, 150 million Indians are now making smarter travel decisions every year. ixigo uses Artificial Intelligence for deal discovery, personalized recommendations, dynamic marketing, airfare predictions, train delay information, PNR confirmation status, infrastructure cost optimization, business intelligence and providing fully-automated customer service over chat and voice. This makes ixigo a lean, tech-intensive and capital-efficient travel business, serving millions of travelers with a team size of under 200. Founded in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo’s investors include Sequoia Capital India, Fosun RZ Capital, SAIF Partners, MakeMyTrip & Micromax.

Role & Responsibility

As a Backend Developer, You will be involved in all aspects of development playing a critical role in the design, planning, development, and deployment and help develop best practices for future development. You will be working closely with Tech, Design and Quality team to build and launch the product.

• Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship
• Design, implement and maintain highly scalable, multi-tier, distributed server software applications
• Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support
• Working directly with developers and product managers to conceptualize, build, test and release products
• Take responsibility for performance and stability for all server functions
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills & Qualifications:

• At least an undergraduate degree in Computer Science, Engineering, preferably from IITs/Top RECs
• 2-5 years of experience at cutting edge organizations or startups
• Extensive experience in a Java server-side software design and development
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• Experience with e-business/e-commerce applications and business environment is a must
• Any experience with internet companies or the travel industry will be a plus

Must have

• Good understanding of Java/J2EE and design patterns
• Strong knowledge of data structures and designing for performance, scalability and availability Knowledge in MongoDB and Web services
• Extensive use of Instruments and Shark to detect memory leaks and for performance optimization
• Good grasp of algorithms, memory management, and multithreaded programming
• Good to have - Python, NodeJS, Mysql, Redis, ElasticSearchGreat people skills!
• Able to fit in well within an informal startup environment and to provide hands-on management
• The high energy level and untiring commitment to drive oneself & the team towards goals

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we’ve built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome “play” area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.