Technical Manager - Telephony/Contact Center Integration

Job Title : Senior Node.js Developer

Experience : 5 to 10 Years

Location : Gurugram (5 days WFO) | Initial 15 days in Udaipur (expenses covered)

Notice Period : 1 Month or less

Role Overview :

We are hiring a Senior Node.js Developer to lead and deliver scalable solutions, drive best practices, and mentor engineers. Strong Node.js expertise is mandatory (MERN experience welcome with Node.js depth).

Mandatory Skills :

Node.js, Express.js, Data Structures & Algorithms, System Design (HLD/LLD), CI/CD, Git, Agile, Async programming, Debugging & Performance Optimization.

Key Responsibilities :

• Lead development and ensure high‑quality delivery.
• Gather requirements, design (HLD/LLD), and implement solutions.
• Optimize performance, scalability, and integrations.
• Mentor team members and support hiring.
• Collaborate in Agile teams and enforce coding best practices.

Required Skills :

• 5 to 10 Years in backend with Node.js/Express.js.
• Strong in DSA, problem‑solving, and system design.
• Experience with CI/CD, Git, and Agile methodologies.
• Expertise in async programming, debugging, and performance tuning.
• Excellent communication and collaboration skills.

Nice to Have : MERN stack exposure, cloud (AWS/Azure/GCP), Docker, caching/queues.

Interview Process :

1. AI Technical Interview
2. System Design Round (HLD & LLD)
3. Data Structures & Algorithms
4. HR Interview

Location :

• Primary : Gurugram (Digital Greens, Sector 61)
• Initial 15 days : Udaipur (A‑square, Shobhagpura)

Note : Preference for Gurugram/NCR candidates. Stable profiles only.

TECHNICAL MANAGER

Department: Product Engineering Location: Noida/Chennai

Experience: 12+ years with 2+ years in a similar role

Job Summary:

We are looking for an inspiring leader to lead a dynamic R&D team with a strong “Product & Customer” spirit. As an Engineering Manager, you will be responsible for the entire process, from design and specification to code quality, process integration and delivery performance

Key Responsibilities:

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Collaborate closely with Product Management teams to design and develop business modules.

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As a manager, coordinate a diverse team and ensure collaboration between different departments. Empathetic and fair yet demanding management with particular attention to operational excellence.

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Actively participate in resolving technical issues and challenges that the team encounters during development and escalated client implementation and production issues

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Anticipate technical challenges and work to address them proactively to minimize disruptions to the development process. Guides the team in making architectural choices

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Promote and advocate for best practices in software development, including coding standards, testing practices, and documentation.

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Make informed decisions on technical trade-offs and communicate those decisions to the team and stakeholders.

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Be on top of critical client/ implementation issues and keep stakeholders informed.

PROFILE

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Good proficiency overlaps with technologies like: Java17, Spring, SpringMVC, RESTful web services, Hibernate, RDBMS, Spring Security, Ansible, Docker, Kubernetes, JMeter, Angular.

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Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.

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Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud

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Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.

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Proven leadership skills

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Product development experience preferred. Fintech or lending domain experience is a plus.

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Engineering degree or equivalent.

Key roles:

·       Develop backend application with clean code practices foe the application

·       Collaborate with frontend developers to integrate user-facing elements with server side logic

·       Troubleshoot and debug application

·       Gather and address technical and design requirements

·       Build reusable code and libraries for future user-facing

·       Communicate with other third-party team for collaborations

Skillset:

·       Core Java - Hands on experience with Jdk 11 and above

·       Experience with code hosting and collaboration tools like Bitbucket/Github/GitLab

·       Microservice architecture - Rest API calls, inter-service exception handling

·       Non-relational DB - MongoDB basic DB commands to insert, update, delete, find records and Indexing

·       Springboot framework - Spring Data JPA, ORM

·       Event driven architecture - Kafka

·       Tools like Postman, Jenkins, Doppler, IDE, MongoDB atlas

Qualifications:

·       UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Any Specialization

·       PG: Any Postgraduate

Minimum 5-7years of professional experience building web-applications
Strong experience in backend development
Strong experience in AI/Machine Learning development, Data Analysis/Processing
Experience in creating robust and secure REST APIs
Hands-on exposure to RDBMS like PostgreSQL, MySQL, MariaDB etc.
Proficiency with one or more programming languages from Java, Python, Node/JavaScript
Solid familiarity working with cloud and related technologies, AWS, GCP and Azure cloud environments
Ability to do very quick research in unknown technologies
Startup mindset, comfort with chaos and multi-tasking ability
Strong programming fundamentals in Data Structures, Algorithms
An eye for writing performance optimum code in any tool set

Objective of the Role:
We are here to build a world-class tech organization with elite engineers and change-agents who would spearhead this change. Currently, we are looking for engineers who are skilled, passionate, driven and a wee bit crazy (yes, crazy works!) to join our tribe. The current position is for the supply chain teams and our primary focus is on scale and cost optimization. The small tweaks you make, the processes you alter, experiments you run and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.

Role & Responsibilities

• Design and build the system which enables the logistics team to store and deliver 15 million products per month to customers across 20 cities in India
• Work on the vision, roadmap, and processes that make customer delivery experience more delightful
• Work across teams to design a platform that scales and is flexible enough for various kinds of future scenarios
• Work on optimizing the whole logistics supply chain from warehouse to customer
• Innovate to improve the efficiency of the existing supply chain systems
  Desired skills & abilities:
• 3-6 years of experience in software development
• B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
• Experience in architecture and system design 2Experience in running high performance distributed systems
• Understanding and implementation of security and data
• Highly experienced in back-end programming languages like Python, Java, JavaScript
• Experience with cloud message APIs and usage of push
• Knowledge of code versioning tools such as Git, Mercurial or SVN
• Solid experience in software development practices
• Ability to mentor and manage teams
• Exposure to Agile/Scrum and Design thinking approaches
  
  
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Candidates should have worked with Startups (IT Product Firms)

Should be from B2C Firms/Product/SaaS Firms

Key Skills: Python, Golang, Java, Distributed Systems, Cloud, Microservices Architecture, MVC, Design Patterns, Data Structure, Algorithms

Your Experience Across The Years in the Roles You’ve Played

• 6+ years of technology experience (at least 2 years in direct engineering management)
• Managing a 5-15 member engineering team in an agile product org
• Track record of collaborative working with multiple stakeholders
• Planning and analysis with effective communication skills

You’ll Be Improving & Responsible For

• Our products engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
• Collaboration across cross-functional stakeholders to ensure delivery timelines are met
• Implementing product engineering best practices, and evangelizing them within the org
• Engineering management with a strong sense of ownership
• Problem solving with a clear and analytical approach and organized work habits
• Technological innovation in agile product engineering scenarios
• Product and business management principles and metrics

Job description

Do you want to work with high traffic OLTP and OLAP systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? In this critical role, the right candidate should have an entrepreneurial mind-set, have experience working across an application stack and a strong background in developing complex web experiences that are rich, responsive and interactive. The individual should have exhibited good technical leadership skills and be a highly motivated individual.

Role & Responsibility

• Exhibit strong technical knowledge, leadership skills and independent execution.
• A keen eye for good experiences. Understanding the experience from a customer perspective.
• Drive design discussion of complex features and own development of these modules across the application stack.
• Ability to adapt to changing business and product needs.
• Experience evolving the design and operation scale as new features are added to the product
• Mentor junior developers and ensure quality code output (via code reads, reading references, etc.) from them.
• Co-ordinate with internal teams and external partners in ensuring we build the best solution on time for the customer. Constantly looking at ways to innovate and improve the product.
• 8+ years of experience in Java & J2EE based Web Technologies & Frameworks with a focus in either Service Oriented Architecture or APIs. 
• Experience in designing scalable solutions in a large-scale distributed environment.
• Strong knowledge of web technologies, common web frameworks, networking, SQL and database technologies
• Well versed in software engineering principles, frameworks and technologies
• Strong debugging / troubleshooting skills.
• Ability to propose and defend solutions.
• Ability to work closely with product management, customer support, and  other engineering teams to continuously evolve and innovate the enterprise-class Products.